22681 comments found.
Just a quick question. Do you think you guys will ever update the Design Options to allow for changing the options at different breakpoints?
Thanks!
We don’t have any immediate plans to update the Design Options to support changes at different breakpoints. However, we’re always open to user feedback and ideas. Feel free to share your suggestion on our roadmap here: https://support.wpbakery.com/roadmap.Our product team actively reviews submissions for future improvements.
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Hi! Sorry but there’s another report related to your recent modifications to the custom CSS system. Now when you change a page slug, the custom CSS gets completely reset. Please fix this because it’s really annoying for users.
We have tried replicating the issue with version 8.5, but couldn’t reproduce it locally. Please check our screen recording here: https://drive.google.com/file/d/1pDmsmCOVwhdkHj_RrG5mVxcvoO5_-bHg/view?usp=drive_link. Can you confirm if we are missing any steps?
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Your video is not accessible… please allow it. The issue was also reported by other users and it was not addressed in your Change Log: https://codecanyon.net/comments/31584272
Sorry about that. We have allowed access.
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I have purchased this years ago. Now, when it comes to updating, it tells me that I need to buy a new support subscription. Why? Isn’t it a lifetime license?
The plugin purchase includes lifetime validity with free manual updates for life (as per the second method here: https://kb.wpbakery.com/docs/getting-started/update/). An active support tenure is required to enable automatic updates, along with access to the support portal, AI-powered tools, and additional features. If you do not need these services, renewing the support license is optional and entirely at your discretion.
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Hi! Unfortunately there’s another report for a new issue. Since the last update, when you drag a settings window, the drag is suddenly lost. This didn’t happen in previous versions. Please fix it (video demonstrating the issue recorded on your very last version of WPBakery Page Builder 8.5): https://undsgn.d.pr/v/BThifB
Hello, We have confirmed this issue as a bug, and it is on our bug-fix list to be fixed in an update.
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Hi Rohan_WPBakery-Team, and thank you for the confirmation! We wait for the next update.
The latest update has shifted my footer and header, leaving me with a white bar. I also use the Smart Sections Theme Builder plugin to create headers and footers.
Please fix this.
https://prnt.sc/v6vOSrAIMpdXPlease create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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Yes, but I don’t have a license because I purchased it through my theme.
If you’re using the bundled version of the plugin that came with your theme and don’t have a direct license, we recommend reaching out to the theme’s support team for assistance.
Alternatively, you can purchase a direct license from us. This gives you access to our dedicated support, automatic plugin updates, and premium features like AI tools and the template library.
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Hi! Here’s an issue to report: If you mess up a page and then decide to browse the revisions and select another revision, it completely wipes all previously added CSS and JS in Page Settings, and there’s no way of recovering it. Please fix it (video demonstrating the issue recorded on your very last version of WPBakery Page Builder 8.5): https://undsgn.d.pr/v/H55ZUg
Custom CSS and JS added via WPBakery’s Page Settings are stored as post meta. Unfortunately, when restoring a previous revision in WordPress, only the post content (not the post meta) is rolled back. That’s a WordPress limitation and affects custom fields like our CSS/JS settings.
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Dear Raj_WPBakery-Team, the point is not this. Please read carefully what we’ve written. The problem is that now they get completely deleted and this is not normal. A post meta in WordPress doesn’t get reset when you go back with revisions. Now with WPBakery, custom CSS/JS gets reset and this is a serious problem. Please note that it’s also clearly shown in the video that when you go back in revisions, the custom CSS gets deleted.
Our development team is currently looking into this behavior. We appreciate your patience while we investigate further and will update you as soon as we have more information.
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Hello,
After updating to WPBakery Page Builder 8.5, it seems the Classic Editor integration is no longer functioning properly. Even though my settings are configured to use the Classic Editor by default, every time I go to edit a post, I have to manually select “Classic Editor” to view it.
I have no interest in using the Block Editor and would like to keep using the Classic Editor exclusively. Is this a known issue with version 8.5, and is there a fix or workaround available?
Thanks in advance for your help.
Hello, We have not encountered such an issue with the latest version. Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate it further.
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Hi, when using quick edit on the pages screen to change a page title or permalink after you save it it clears our all the custom css within wpbakery for that page. Are you aware of this issue?
Hello, Yes, this issue has been identified as a bug, and it is on our bug fix list.
This will be addressed in a future update.
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Hi, I have wpBakery as premium plugin that came together with a theme purchase, and usually updated alongside the theme update. After the last update, v8.4.1, the container / row hide feature stopped working. Rows that were supposed to be hidden are now visible on the page, unless deleted. Please, is this a known bug or specific to me?
Also, as highlighted by others, I can also confirm loss of full width rows as content is not stretched, but instead centered with equal left and right margins.
I just want to know if these are known bugs before contacting my theme Vendor.
Thanks.
Hello, The latest version of the plugin is 8.5. We have not encountered an issue with row hiding in the latest or recent releases.
The issue related to full-width row not centering is being investigated by our development team. A temporary workaround is to use the previous version.
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Hello,
To confirm what some others here have already reported, after updating to WPBakery 8.5 there is a loss of content centring in full-width, unstretched rows.
Thanks.
David
Hello, We’ve received similar reports from users experiencing this behavior, especially with themes that apply custom styling or modifications to WPBakery’s standard row structure.
Our development team is currently looking into the issue to identify any recurring patterns that can help us implement a fix.
To help us investigate further, we kindly ask you to open a ticket via the Customer Center: https://support.wpbakery.com/ and include temporary access credentials to your WordPress site. A temporary workaround right now is to use the previous version.
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Hi, have the same problem: Since installing the latest update, where we have full width rows but the content is not stretched and instead centred with equal left and right margins, the content now appears left aligned to the page instead of centred.
Hello, We have received a few reports of this behavior occurring with some themes (particularly those that apply custom modifications to standard WPBakery rows). Our development team is actively investigating the issue to identify a consistent pattern so that it can be addressed soon. To assist us in resolving this efficiently, we’d appreciate it if you could submit a ticket via the Customer Center: https://support.wpbakery.com/ and include the temporary credentials of your WordPress setup in it.
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Hi, the bug work with the7 theme
Since installing the latest update, where we have full width rows but the content is not stretched and instead centred with equal left and right margins, the content now appears left aligned to the page instead of centred.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Not valide zip file ?.... And there is a new politic for updates ? I think I will change wpbakery-page-builder-for-wordpress to bricks… This is not a good thing to going back on your promises…
You can update the plugin according to https://kb.wpbakery.com/docs/getting-started/update/. If you are facing any issues, please send us a screenshot of the error .
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I have I have more than 40 WPBakery licenses installed across various client websites. For some of these sites, I no longer have access, and their updates rely on automatic processes. The websites were sold and delivered as one-off projects, so it isn’t feasible to suddenly start charging clients for updating a single plugin through WordPress management. Furthermore, I would always have to manually deliver the update package to them.
Now there’s a security issue in WPBakery, and my clients are on their own. I hold you responsible if these websites get hacked. I am sure thousands of other users face the same issue. I understand the company needs revenue, but going back on your promises is not the right way to do it. And please, don’t suggest that updates can simply be downloaded manually anytime—this is not how the plugin was originally sold to us.
Thank you for taking the time to share your concerns . We understand your frustration and the critical nature of security updates.
We want to clarify that WPBakery licenses sold through CodeCanyon always include lifetime use of the plugin, but automatic updates and premium support are covered for the period defined in your support package. Once the support period expires, updates must be handled manually by downloading the latest version from your CodeCanyon account or support.wpbakery.com and updating the sites directly.
We do understand that for agencies managing multiple client sites, this can be time-consuming. However, automatic updates rely on an active support period, which funds the secure delivery infrastructure and ongoing development. This is how we ensure stable, secure updates for everyone.
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I have purchased 24 licenses with lifetime updates and suddenly I cannot get any updates on my client websites! What is going on? I’ve gotten updates for those licenses right along for years. I had to import them all to your website to hook up the licenses, and now you’re telling me I suddenly can’t get any more updates? This is not right. Please tell me how to get around this so my client websites can get updates again. (UPDATE: I see you changed things so we now have to MANUALLY update every site. That is utter bullshit and a huge burden on web developers.)
To enable automatic updates, access our support portal, AI tools, and other premium features, an active support subscription is required. You can always download and update the plugin manually at any time, as explained in the second method here: https://kb.wpbakery.com/docs/getting-started/update/
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Thanks for letting everyone know you were going to do that. You couldn’t grandfather in the people who already got those auto updates and have been using them for years? Pretty shitty way to do it.
Since the last update, there is a weird issue that’s happening where in few pages this issue pops up https://prnt.sc/6Z6LED0rvnsb
The reaction to this is issue is that it stops showing page builder elements after a certain point in the backend editor. However, the shortcode builder elements in raw code format in classic editor, front end editor as well as live page still exists but refuses to show in the backend editor. Any solution to this?
I even tested on wordpress 2025 theme too and its the same problem
Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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Hi,
Every time a non-breaking space ( ) is added to any field in WPBakery Page Builder, it displays correctly on the frontend. However, upon editing and saving the page again, all non-breaking spaces are removed from all blocks on the page.
Steps to Reproduce:
- Add to any WPBakery Page Builder field. - Save and view the page on the frontend to confirm it displays correctly. - Edit the page again and save it. - Observe that all entries are removed.
The issue is consistent across all pages.
Video Link: https://www.youtube.com/watch?v=ZF7gUPQFqBo
Could you please provide a solution to this issue?
Arlind
We’ve reviewed the behavior you reported and can confirm that it aligns with the default functionality of the TinyMCE editor, which WPBakery Page Builder uses for content editing. TinyMCE is designed to automatically convert (non-breaking spaces) into regular spaces when content is edited and saved. This behavior ensures consistency and compatibility across various WordPress setups, including themes and third-party plugins that depend on TinyMCE’s standard formatting. Introducing changes to override this could potentially lead to unforeseen issues in other areas of content handling.
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Hi,
Thanks for your response.
After further investigation, we noticed that TinyMCE provides a built-in solution for exactly this issue via the nonbreaking_wrap setting. When enabled, TinyMCE wraps non-breaking spaces in a , which preserves them through content parsing and manipulation.
Could you please clarify why WPBakery does not enable the nonbreaking_wrap option in its TinyMCE configuration?
This seems like a clean, native solution that would preserve layout intent without compromising editor stability.
Could you please use https://support.wpbakery.com/roadmap and submit this as an idea?
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Hi,
I’ve submitted a feature request to WPBakery to preserve non-breaking spaces using TinyMCE’s nonbreaking_wrap option.
Thanks
There is a bug with your plugin in Firefox that adds extra non-breaking spaces / new lines ( ) to Text block editor box every time you re-open, edit or copy that block. You end up with extra lines in the text block all over the place.
This has been going on for several months but never used to happen.
Please administer a fix for this annoying bug.
Hello, We just tested the latest version of the plugin using Firefox, but were unable to encounter such a bug.
Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your setup and help you out.
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my account won’t allow me to submit tickets without buying more licenses, which I am not going to do. The issue is still happening in Firefox in Version 8.4.1
Hello, If the support tenure of your license has expired, you don’t need to purchase a new license. Instead, you can simply renew the support tenure from the Licenses section of your account.
An active support period provides several additional benefits, including access to auto-updates, AI tools, and direct support assistance.
While we’ve been unable to replicate the issue on our end, we’ve noted your report and added it to our monitoring list.
We will monitor any future reports of it so that necessary action can be taken accordingly.
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Hello, pre-purchase question: Can I use this plugin to design any website I want? Also, I have a website using WPBakery version 7.1, can I upgrade it to a newer version of WPBakery without destroying my website?
Yes, you can use WPBakery Page Builder to design virtually any type of website you want. However, please note that the regular license allows activation on one website at a time. If you plan to use it on multiple sites, you’ll need a separate license for each.
Regarding the upgrade: Updating WPBakery from version 7.1 to a newer version should not cause any issues as long as the plugin hasn’t been modified directly. However, we strongly recommend confirming this with your theme author before proceeding. If the theme developer has made custom changes to the WPBakery core files, those modifications will be lost during the update, which may impact your website’s layout or functionality.
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I noticed something strange. On my wordpress website I use the WP Bakery editor. As admin I use it on pages and posts and on both I see the editor. Someone else has an editor role and does see the WP bakery editor on pages, but not on posts. In the role editor of wp bakery I have the editor also enabled on posts (for the editor role), but it still doesn’t show up.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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