16179 comments found.
flutter: <title>activation.activeitzone.com | 521: Web server is down</title>
What is wrong with this? YOUR COMPANY CANNOT ALSO PAY FOR YOUR SERVER? YOU HAVE TAKEN SO MUCH MONEY FOR PEOPLE YET YOUR UPDATE TAKES LOOONG TIME AND MOST OF YOUR UPDATE UIS FULL OF BUGS. YOU CANNOT HIRE ALSO DEVELOPERS?
Please send us item support ticket from here http://support.activeitzone.com
Our support team will assist you cordially
To manage your store and list your products, please log in to your seller account here . If you need any assistance, our seller support team is available to help you with any questions or issues.
THE LINK GOES TO YOUR ACTIVEZONE,
NO NEED FOR SUPPORT FOR THIS. THIS IS SIMPLE, IF YOU CANNOT MAINTAIN YOUR SERVER REMOVE THIS. SIMPLE.
What is your point? Please tell in details.
Anyone else who purchased this script have issues with the category editing ?I think there is a bug.I have main category-subcategory and child category..When I set attributes to the child categories, it is showing up in the subcategory and child category. I only want the attributes to be shown in the child category only. How to fix this issue team?
Please send us item support ticket regarding this issue.Ever we know there have not such issue. In here it may have some misunderstanding. http://support.activeitzone.com
Many of us who purchased this cms have been waiting for the dropshipping add-on for years, and it’s starting to feel like there’s a lack of transparency about its actual development progress.
We understand that you are not obligated to disclose your development pipeline, but as paying customers, we deserve transparency about a feature that has been promised for over a year. Simply stating that your team is ‘working on it’ without any estimated timeline is unacceptable.
Can you at least provide a rough estimate—will the dropshipping add-on be ready within 1-3 months, or will it take longer? If there is no clear progress or timeline, we will have no choice but to look for another solution and request refunds for the script and add-ons.
We expect a more concrete update rather than generic responses. Please respect your customers by providing clear information.
We hope we can release the addon with your frame time what you are counting.
How is the development of the dropshipping add-on progressing? Are there any new updates or an estimated release timeframe?
Do you provide any custom work order to us from support zone regarding this item?
The admin panel has been working very slowly for the past few days. Suddenly, it becomes slow. What is the reason?
Please create a ticket at http://support.activeitzone.com . The problem will have to be checked by our team.
And one question more:
Product Variation Price
How to assign a price to a product variant?
I forgot about product variation stock management. How to do it?
Please follow the video https://www.youtube.com/watch?v=cHaKlqhVjtg&ab_channel=ActiveITZone
Problem Solved, Thanks 
You are most welcome.
In the change log, version : 9.8 (04/02/2025) is mentioned Added WhatsApp quick chat
How to activate? I installed the script new, need I to run the update too?
If you have installed previous version then you need to run the update. Thanks.
I used the installation version from my download yesterday (10.February) May I oversaw wher to activate, how can I checl it is installed?
In admin panel > Setup & Configuration > Facebook > WhatsApp Chat
After long discussions and tickets through emails finally got replied from your team, that they and their code is working fine. and also they are asking again my login credentials and c panel details. its just wastage of time. i will send code/calculations error here.
Sorry item support can not be provided from comment section.
Sorry item support can not be provided from your end on any forum. just wastage of time.
It looks like you’re facing a critical and standalone issue. In this case, we will provide the same code on our server and grant you full access to use the script as it is. Hopefully, this will help us both find the best solution.
Yes, Thanks for understanding, please send me details as you mentioned above. thanks
I think you have been given the link already!
I received you message here It looks like you’re facing a critical and standalone issue. In this case, we will provide the same code on our server and grant you full access to use the script as it is. Hopefully, this will help us both find the best solution. after testing with your provided details on your server same issue. I reply on email through ticket no. 1000. email received from your staff that all things are working properly. I attached all proof through email. but no positive reply from your staff.
Our support team even give you proper screenshot on support desk https://prnt.sc/8kC6nkccUgLG
We noticed that you submitted a support ticket yesterday at 8:00 PM and then commented at 9:00 PM, expressing concern about not receiving a response. Please note that our support operates during regular business hours, but despite this, we went the extra mile to provide you with an additional testing link, even though this support falls outside the standard item policy of the Envato marketplace.
We always strive to assist our customers as best as we can, and it’s disappointing for us too if you feel unsatisfied.
Can I integrate CCBill payment gateway
Yes sure. If you can want this payment gateway it will need to custom the script from source code level. Please send item support ticket from here http://support.activeitzone.com
Hi now we have problem on the client side with the bot registration.
Sorry to hear that, do you have any suggestion for stoping it!
1. reCAPTCHA / hCAPTCHA • Integrate Google reCAPTCHA (v2 or v3) or hCAPTCHA to detect and block bots. • reCAPTCHA v3 works in the background and assigns a score based on user behavior.
2. Honeypot Field • Add a hidden field in the registration form. Humans won’t fill it, but bots will, making it easy to block them.
3. Detect Suspicious Behavior • Analyze form completion time: bots often fill forms instantly. • Detect disposable or randomly generated email addresses. • Check if multiple registrations are coming from the same IP within a short period.
4. Email or SMS Verification • Require email confirmation before activating an account. • Add SMS verification to enhance security.
5. Rate Limiting and Delays • Implement a delay between form submissions to prevent mass registrations. • Limit the number of registrations per IP or device within a specific timeframe.
6. JavaScript-Based Detection • Bots often disable JavaScript. Add a simple JavaScript check to detect automated requests.
7. IP and User-Agent Analysis • Use databases to detect suspicious IPs (e.g., known Proxy/VPN services).
How about mail and/or phone verification like sellers! we are planning to implement this.
Import Demo Data
Hi, I installed the script and want to import demo data, but this ends in an HTTP 500 Error.
All server requirements met!
ERROR: Trying to access array offset on value of type null {userId] (ErrorException(code: 0): Trying to access array offset on value of type null at /home/eshop/public_html/app/Http/Controllers/BusinessSettingsController.php:556)
For this issue solution please send us item support ticket from here http://support.activeitzone.com
Ticket #1246
Thanks.
Thanks very much for solving the problem in a timely manner.
You are most welcome.
Hello, i need your help, i recently installed the script on my ubuntu server with using aapanel but unfotunately whatever i do i am geting this error ” Something went wrong! Sorry for the inconvenience, but we’re working on it. Error code: 500”
if i create product i get error if i create seller i get error, if import demo product i also get error
i need your help on how to fix it
thank You
Please create a ticket at http://support.activeitzone.com
Hello,
Too early to share the feedback but below are my comments and will keep updating about the progress 1. Script was easy to install with slight hiccups. 2. The configuration is in depth and seems have implemented various features trying to please all type of customers. Many fields like in add / edit products can have option to hide for sellers that are optional making the form smaller. 3. Lot of configurational issues like hompage selection not working , licenses for addons not working (tickets raised, will update once resolved) that has stopped our progress and i know the team must be working on it and will wait for a day/2 more.
The reason we only bought the base CMS website with few addons and not all apps, addons is to first figure out the stability of this application (which i will say is (4/10) and once the issues resolves, we may proceed
My only feedback till now is if the addon/license (or anything) is not working and you need to take our admin and cpanel credentials (appreciate that) then website is not stable or configure the way it should have been, with my experience in the industry for 24+ years.
We will continue to observe and see the progress in next few days, and if it does not resolve the basics, we may look for alternatives (I hope not and system becomes stable and no need to reach out to support for each new action activation we do. thanks
Thank you for sharing your initial feedback on Active eCommerce CMS. We truly appreciate the time you’ve taken to provide detailed insights into your experience so far.
Installation: The installation process is straightforward and simple, supported by comprehensive documentation with clear, step-by-step instructions. However, proper server-side configuration is essential for a smooth setup.
We understand that there are no known issues with homepage configuration. However, if you encounter any errors, please submit a support ticket for assistance.
Addon installation is simple, and activation is just as easy as on any other platform.
Your feedback is valuable to us. Please share any issues or requests by submitting a support ticket here: http://support.activeitzone.com.
Yes, thanks for the response. No critics here, only feedback.
shared the ticket numbers: 1204 for homepage issues 1216 for addons asking for proper purchase code (although correctly used)
Technology is always funny atimes, so your expertise awaited for resolution.
Another funny stuff is I have already registered the domain and while trying to add the addon (trying my luck if it adds), your activeitzone website is showing domain not registered. I have serious concern here mate. I added in morning, it showed added successfully. Let me know if this is a known issue or i have to open the third ticket for it.
Sincere feedback – Support has been quicker as against the comments and narratives i have read in these comments.
Yes, there are learnings to make it further better and clarity in demo / guidelines for misinterpretation of the product (like website homepage setting of 5 options is only for layout and it’s not a template – by looking at it as a prospect during demo, we thought that way).
Also, will appreciate for all resolutions and solutions, do share the root cause so we do not have to trouble support for minor stuff which we can manage, if repeated next time. thanks
We update the item on regular basis. We understand the point you were describing. We will try our level best for improving this item which will settled this item on top as well as.
When you will give discount? I am waiting for this.
Actually discount time is depend on marketplace authority. If the discount will be opened you will get this from the item page of the item. So please keep your eyes on the items.
Hello,
Google Maps is not working in your script. Please check with your development team. I have already updated my script to the latest version, released on February 9. I have also correctly configured Google Maps in Google Cloud and used the correct Google Maps API key. Kindly escalate this issue to your development team and resolve it as soon as possible.
Thanks for your concern. Ok we will check soon and if we get any issue, we will solve surely
Any update on this?
We will work on it while updating delivery boy add-on. Thanks.
Here we go again, NO SELLERS RGISTRATION, showing Error Code: 500 , please fix this faster.
We have uploaded a fix, please download and install again. Thanks.
Your request (1226) has been received and is being reviewed by our support staff.
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Please above is ticket number for some complaints on CMS website seller zone on become a seller registration page is not available. And I have downloaded the latest version update which was on 7th of February 2025…... please resolve the error 404 message
2. App display logo is not working.
Please do well to work on the above errors
We have uploaded a fix, please download and install again. Thanks.
Become a Seller!” button, is shows Error Code: 404 (page not found) in the new update
And when you click on the slider image and banner image, error 404 is shown.
Did you download the latest code which is uploaded on 6 February 2025 ?
Yes sir I have downloaded and installed the latest update on 06/02/2025 in the evening
Yes sir I have downloaded and installed the latest update on 06/02/2025 in the evening
We’ve pushed a fix today, please download and reinstall. Thanks.
Become a Seller!” button, is shows Error Code: 500 in the new update
Did you download the latest code which is uploaded on 6 February 2025 ?
yes on 7th
We have uploaded a fix just now, please download and install again. Thanks.
I recently upgraded the script to version 9.8, and now I’m facing an issue. Whenever I click the “Become a Seller!” button, it shows Error Code: 500. Has anyone else experienced this? ActiveItZone Developer Team, please look into this.
Did you download the latest code which is uploaded on 6 February 2025 ?
Will you consider adding “Area Wize Grocery Shop” “Area Wize Shop added by Admin Panel” and “Separate delivery charges for grocery product” features It’s essential Example: Mirpur 10 area only grocery product seller shop creates.
You can do it differently if you want, but separating the delivery charge for grocery products is better.
add admin panel (Attributes search box)
For this modification it will need to custom the project from source code level. For more you can send us item support ticket from here http://support.activeitzone.com
