Hi amtecshop

Thank you for your interest in the Filter Everything plugin.

It seems like you are using the wrong account, this account does not have any purchased license of the FE PRO Plugin.

Best Regards,
- Victor

Yes, you can send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

I’ve sent credentials via PM with additional info on how to recreate. Thank you.

Hi fishnyc22

We have redirected it to the development team so it can be fixed in the next updates.

Best Regards,
- Victor

Hi marcoemanuelecelia

Thank you for choosing Filter Everything PRO.

Please send us via PM, the license key that you used on that site – https://codecanyon.net/user/FE_support so we can deactivate it across all of the sites, and you can activate it only on the needed ones.

Please do not send the purchase key from CodeCanyon, we only need the license key that you can enter to activate the plugin.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hi indigo44

Unfortunately, this is not yet possible. However, when it becomes possible, we will immediately inform you in this comment thread.

Best Regards,
- Victor

Ok, thanks, that would be great!

We turned off this option – https://prnt.sc/Cvej241QZ-Wh and seems like everything is working nicely, it appears that the footer was somehow connected to the order with the content, and it caused such behavior.

Best Regards,
- Victor

and please check it on real mobile view, not elementor mobile view.

Thank you Victor!! Good news great support!!

Hi vishtiw99

It displays the post number only after filtering. But you can use the default Woo counter if you want to display posts before and after filtering like here – https://prnt.sc/vbBKmAz0wRGO this is the link to the demo – https://demo.filtereverything.pro/product-category/clothing/women/

Best Regards,
- Victor

Hi vishtiw99

Thank you for your interest in the Filter Everything plugin.

1) Unfortunately not. The plugin does not provide pagination, it is only from templates of your theme or page builders. As the filtering only works when you apply filters, there is no functionality to somehow alter paginations.

2) There is a sorting widget, that can help you to sort by the title, price and many more entities including your own custom fields, more about it you can find out here – https://filtereverything.pro/resources/sorting-widget/

3) The search filter supports search in post content, post title, and SKU fields in Woo products. Also, there is a possibility to extend it with the hook.

Best Regards,
- Victor

1) Does Filter Everything plugin works for custom post-type listing (where I can use filter based on taxonomies, sorting, and search). 2) the LISTING archive page is made of elementor loop grid. can I sort same elemtnor loop grid listing on different pages? 3) Does your plugin have free trial offer to test and try pro features so that I become ensure what exactly working for my end.

Thanks.

1) The plugin can filter any CPT posts as long as they are displayed via WP_Query on the page. You can filter them by taxonomy, custom fields, auth0or, and other entities. Using the sort widget and search filter as well.

2) You just need to apply filter sets to those pages with the loop grind in order to sort them/filter. It is filtering elements displayed via Elementor Loop Grid.

3) Unfortunately. There is no such ability. However, if the plugin won’t work on your site, and we are unable to make it work for you, you can get a refund.

Best Regards,
- Victor

Yes the account had been made, following the instructions.

ofcourse, https://pairus.nl/catering/

We have checked the site, and the issue is in the SHOP element that is not using WP_Query to display posts.

So we set you up an example on this page – https://pairus.nl/fe_test_page_sup/ you need to use the loop query approach that uses WP_Query to display them and filter normally.

You can check some of the videos here – https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf

Also, we’d recommend making a request to the Betheme in order you get any difficulties with creating the needed template with it.

Best Regards,
- Victor

Hi inter-drinks-communication

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the links to the pages where it is working and where it is not working.

Best Regards,
- Victor

We have checked the site, the issue is that you didn’t create a filter set for another language. We added a simple filter set, and it is working.

Best Regards,
- Victor

Many thanks for your quick help!

Yes, last time in the test environment you disabled the friendly URL:

“We have to turn off the URL-friendly permalink manager from our plugin, the code is in the code snippet plugin, as it conflicts with one of the plugins on your site that changing permalinks.”

How can I do that in prod?

Thanks.

Hi Tiffanyvdhoven

You can place this code in the code snippet plugin or functions.php:

define( 'FLRT_PERMALINKS_ENABLED', false );

Then go to the filter set and hit update.

Best Regards,
- Victor

Thanks, it worked

Hi Victor,

An issue I’ve just noticed is that when the filter is active, the currently selected filters are not in the sidebar where they might be expected, but on the top left of the page. Are you aware of how I can adjust this?

Thanks again for all your help, much appreciated.

Victor, sorry to message again. We need to change the setup a little bit to use a layout selection, as it’s the only way to get the layout that we need.

When using this option, the filter no longer show.

The way we have it structured is the same as before, but now it’s using an Avada layout (found in the Avada tab under layouts), it doesn’t pull through the filter selection.

Are you able to help with this?

Sorry to have bombarded you with messages. No rush, please get back to us at your own pace.

Have a good one and speak soon…

Hi Fred8890

We can try to help, but please write to us about what you are planning to do this time. Previously, we didn’t know you placed the whole backend Avada Page Builder code in the category description in order to display it on the page. This is a bad practice, including the fact that the description field can sanitize some values and symbols, returning only text data.

If you want to apply some own templates, you can use archive templates, in the theme itself. Or use layouts like you mentioned, as you can apply them on the needed archive pages.

So what we need is a clear description of your plans, how you did it, the link to the page with this implementation, and the link to the layout/template where we can add it (the final level like in our previous case archive description not the post one which didn’t change anything on the page)

Best Regards,
- Victor

Hi MattiaDP

You can send us the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, so you can activate it only on the needs ones.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Thank you for your patience and willingness to help.

Hi deepcoding

You can try to enable for this filter from “more options” > use for variations.

Generally, there is no support for accounts whose support period has expired following the support policy.

We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
- Victor

Hi sundar5050

Thank you for choosing Filter Everything PRO.

You can use the AJAX for it, in order to not refresh the page fully.

Please check this page with the instructions – https://filtereverything.pro/resources/ajax-instructions-only/ make sure you will not skip any steps.

Best Regards,
- Victor

Thanks Victor, we will go through and let you know win case of queries

Hi scholtobos

Thank you for your interest in the Filter Everything plugin.

Please check this demo page – https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100

For each filter you need to create unique prefix so it will be like this “mysite.com/shop/filter_prefix-red-or-blue/filter_prefix-s-or-m/filter_prefix-samsung/”

Best Regards,
- Victor

Hi steffan8

Go to the filter set and choose the needed filter > click “more options” and choose from there “AND” logic instead of “OR”.

Best Regards,
- Victor

Hi search4anwar

Unfortunately, we do not have any information on which client/agency you are referring to, we kindly request that your client/agency submit the question from their account (where they purchased the plugin). In general we as a support team do not have access to the client base.

Additionally, please ask them to confirm your role as their developer for the projects, so we can continue with you and provide the answers to other requests.

We have encountered similar situations in the past and fully understand the circumstances. Thank you for your cooperation and understanding in this matter.

Meanwhile, please check our documentation – https://filtereverything.pro/resources/

Best Regards,
- Victor

Hi steffan8

Thank you for choosing Filter Everything PRO.

Can you please send a link to the page with the issue so we can check it?

Best Regards,
- Victor

Hi digitalm134

It all depends on how you display your posts. If you have a query to display only products with categories, it should work fine. If you are using hooks to dynamically change the displayed category, it may cause some issues.

In general, you can send the credentials to the wp-admin dashboard following this document so we can check it, also please send the link to the page with the issue.

Best Regards,
- Victor

Hi Victor, I just sent all the credentials to your support email, including the page I’m have issues with filtering the prefiltered product block. Currently the filter is set to invisible in Elementor because it wasn’t filtering the block at all.

Done – https://prnt.sc/AKvE1nyBp2Zy please check it.

Best Regards,
- Victor

Hi ideaGrafica

1) No yet, at least not with the default plugin functionality. But it will be presented in future plugin updates.

2) We are not exactly sure what you mean by the “limit search field on the title and ACF value”

By default, the search field in our plugin uses the WP search algorithms, it does search in the Post content, Title, Excerpt, and Woo product SKU.

If you want to extend it with the new entities or limit it only to certain ones, you will need to write custom code that will extend this logic with the necessary conditions.

For this, you can use the WP hook ”posts_search” to apply the required conditions – https://developer.wordpress.org/reference/hooks/posts_search/ For the needed post type.

Also, you can study the plugin code and check how the SKU search was added (custom field). Here is the SKU search code in case you can’t find it in the plugin(this is the code from the plugin as an example, not a code that gives what you are looking for):

add_filter( 'posts_search', [$this, 'addSkuSearchSql'], 10000, 2 );

    public function addSkuSearchSql( $search, $wp_query )
 {
        if( $wp_query->get('flrt_query_hash') || $wp_query->get('flrt_query_clone') ){

            if ( $wp_query->get('wc_query') === 'product_query' || $wp_query->get('post_type') === 'product' /* || $wp_query->get('post_type') === 'product_variation' */ ) {
                global $wpdb;

                $product_id = wc_get_product_id_by_sku( $wp_query->get('s') );
                if ( ! $product_id ) {
                    return $search;
 }

                $product = wc_get_product( $product_id );
                if ( $product->is_type( 'variation' ) ) {
                    $product_id = $product->get_parent_id();
 }

                $search = str_replace( 'AND (((', "AND (({$wpdb->posts}.ID IN (" . $product_id . ")) OR ((", $search );
                return $search;
 }

 }
        return $search;
 }

Best Regards,
- Victor

Hi Victor thank you very much. Last question: In this page: https://carratelli.4madein.com/all-properties/ I’ve insert [chips] shortcode to display selected filter. Now all filter chips are displayed except Typology filter. This filter not displayed. Why? Thank You

Hi ideaGrafica

Please check if it is displayed now, there was an issue with one of the filters.

Best Regards,
- Victor