8948 comments found.
Does this plugin also shows total counting of listing when filter. For custom post types.
Hi vishtiw99
It displays the post number only after filtering. But you can use the default Woo counter if you want to display posts before and after filtering like here – https://prnt.sc/vbBKmAz0wRGO this is the link to the demo – https://demo.filtereverything.pro/product-category/clothing/women/
Best Regards,
- Victor
Hi i have some query before purchasing these plugin: 1) Does is also provide pagination option and filtering and search in pagination of custom post type pages of listing 2) Does it also offer sort features like a-z, z-a, title ,popular, new etc. custom post type pages of listing 3) Does it also provide a search feature on custom post type pages of listing after typing only listing should appear
Hi vishtiw99
Thank you for your interest in the Filter Everything plugin.
1) Unfortunately not. The plugin does not provide pagination, it is only from templates of your theme or page builders. As the filtering only works when you apply filters, there is no functionality to somehow alter paginations.
2) There is a sorting widget, that can help you to sort by the title, price and many more entities including your own custom fields, more about it you can find out here – https://filtereverything.pro/resources/sorting-widget/
3) The search filter supports search in post content, post title, and SKU fields in Woo products. Also, there is a possibility to extend it with the hook.
Best Regards,
- Victor
1) Does Filter Everything plugin works for custom post-type listing (where I can use filter based on taxonomies, sorting, and search). 2) the LISTING archive page is made of elementor loop grid. can I sort same elemtnor loop grid listing on different pages? 3) Does your plugin have free trial offer to test and try pro features so that I become ensure what exactly working for my end.
Thanks.
1) The plugin can filter any CPT posts as long as they are displayed via WP_Query on the page. You can filter them by taxonomy, custom fields, auth0or, and other entities. Using the sort widget and search filter as well.
2) You just need to apply filter sets to those pages with the loop grind in order to sort them/filter. It is filtering elements displayed via Elementor Loop Grid.
3) Unfortunately. There is no such ability. However, if the plugin won’t work on your site, and we are unable to make it work for you, you can get a refund.
Best Regards,
- Victor
Hello, im using betheme with woocommerce to list some products on a custom page. i want to use your filters in the sidebar. but when i select the filter to show on the custom page in the settings.
“And what to filter?” dropdown says: No WP Queries matched the post type “Product” found on the page.
I know that i have to use something called WP-qeury and a hook or something. I looked in the internet all say something different, like: ” If you’ve created a custom page using a page builder (like Elementor, WPBakery, etc.), ensure it uses WooCommerce product widgets or shortcodes (e.g., [products], [product_category], etc.) that generate a query. ” Can you simple explain to me how i can just make my custom filter load on my custom betheme page.
Thanks 
Hi hakank1
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send a link to the page with the issue so we can check it right away.
Best Regards,
- Victor
Yes what is the best way to do this, like can i make an account for youn with admin priviliges?
Yes, it should be full admin access so we can debug it all. After we are done checking and write you back with a solution, you can deactivate this account.
Best Regards,
- Victor
Also, to this:
“I wanna add a custom filter to a betheme page” can you please provide the exact link to this page?
Best Regards, - Victor
Yes the account had been made, following the instructions.
ofcourse, https://pairus.nl/catering/
We have checked the site, and the issue is in the SHOP element that is not using WP_Query to display posts.
So we set you up an example on this page – https://pairus.nl/fe_test_page_sup/ you need to use the loop query approach that uses WP_Query to display them and filter normally.
You can check some of the videos here – https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf
Also, we’d recommend making a request to the Betheme in order you get any difficulties with creating the needed template with it.
Best Regards,
- Victor
I use a pro version of the plugin. I have a bilingual site (Dutch/French). Translating plugin is wpml. The filter works perfectly on the French site but on the Dutch site I get the message that no filter is selected, the filters are not visible What am I doing wrong? How can I solve this? On your site there is documentation but this does not solve the problem for me.
Hi inter-drinks-communication
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the links to the pages where it is working and where it is not working.
Best Regards,
- Victor
We have checked the site, the issue is that you didn’t create a filter set for another language. We added a simple filter set, and it is working.
Best Regards,
- Victor
Many thanks for your quick help!
Hi there, I get a 404 error when I try to filter products on this page: https://www.valeo.com/en/valeo-technologies-portfolio/. Example: https://www.valeo.com/en/valeo-technologies-portfolio/fe_domain-conventional-powertrain/.
I don’t think I’ve changed anything recently and it used to work fine. Any ideas?
Thanks for your help.
Hi cviale
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? (for this exact site)
Best Regards,
- Victor
Hi victor, Unfortunately the connection to the back office is restricted by IP address and I cannot add a new one. Do you have any tips I can try? Maybe I can share some screens?
Thanks;
Maybe caching or permalinks again, as we remember we fixed it on the staging site, but we are not sure how it is configured on the prod site. Also, any permalink plugins can do such an issue.
Best Regards,
- Victor
Yes, last time in the test environment you disabled the friendly URL:
“We have to turn off the URL-friendly permalink manager from our plugin, the code is in the code snippet plugin, as it conflicts with one of the plugins on your site that changing permalinks.”
How can I do that in prod?
Thanks.
Hi Tiffanyvdhoven
You can place this code in the code snippet plugin or functions.php:
define( 'FLRT_PERMALINKS_ENABLED', false );
Then go to the filter set and hit update.
Best Regards,
- Victor
Thanks, it worked 
Hi, I’ve sent you log in details following the instructions posted.
We’re having a problem with the filters on our site, as they will not show where we would like them to show. Are you able to please help us?
We have configured a widget on the page: https://www.encoder-technology.com/products/encoders/
From what we can see, this is set up correctly according to the instructions, but it does not display on the site.
TIA & look forward to hearing back from you. 
Hi Fred8890
Your credentials do not allow us to log in to the wp-admin dashboard with full admin access in order to check it. Please fix the credentials so we can check it.
Best Regards,
- Victor
Same behavior, we just enter login and password, hit login, and get redirected to the main page, when we try to use wp-admin seems like there is some 302 rule that redirects us back to the main page.
Best Regards,
- Victor
Victor,
Apologies. I’ve just updated the PW and sent to you again and checked the login works, which it just did for me, sorry for the messing around!
We have checked the page – https://www.encoder-technology.com/products/encoders/ the issue is there is no filter widget on this page. If you go to customize and choose widgets, there are only widgets in the footer, if you place a filter widget there, you can see your filters.
Best Regards,
- Victor
Victor,
There is one in the code, though, so why is it not showing?
This code is directly from that page:
type="\FilterEverything\Filter\FiltersWidget" _filtereverything_filter_filterswidget__title="" _filtereverything_filter_filterswidget__show_count="on" _filtereverything_filter_filterswidget__chips="off" _filtereverything_filter_filterswidget__horizontal="off" _filtereverything_filter_filterswidget__cols_count="3" margin_top="" margin_right="" margin_bottom="" margin_left="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" fusion_display_title="yes" fusion_padding_color="" fusion_bg_color="" fusion_bg_radius_size="" fusion_border_size="0" fusion_border_style="solid" fusion_border_color="" fusion_divider_color="" fusion_align="" fusion_align_mobile="" /]
Which is Avada short code for the widget element, but it does not show, despite it being added as an active widget.
This is the product category page called “encoders”. The code has been formed on the “Encoders” post, for reference.
Any ideas…?
Can you give us a link where we can edit this template, so we can see exactly how it is pulling the data in the sidebar?
Best Regards,
- Victor
Yes, if you go to posts, go to “Encoders” post, there you can use the live builder to add the widget, which we’ve done as you can see from the generated code from the default editor after building using the block builder. We’ve then just copied that code into the category page to generate this. Just the widget does not seem to carry through no matter what we try, even with the above code live on the page.
Hope this helps; let me know… 
Try to edit that template, and add some text there to see if it will get displayed.
Best Regards,
- Victor
Hi Victor,
Yes, it definitely works, we made significant changes 2 days ago that are all live instantly without any issues, the only thing that does not work is the filter widget, everything else functions perfectly.
Please try to add here any text – https://prnt.sc/aExO1HP85kQ- we have edited the product categories template, and we failed to make some changes.
Best Regards,
- Victor
Victor,
Ok, text added…
Good now please go one more time where you added this text and send us a link to it – https://prnt.sc/RoTXdzcJsd-v
Best Regards,
- Victor
It’s the “encoders” post, as I’ve been saying.
Here: https://www.encoder-technology.com/wp-admin/post.php?post=5973&action=edit
Please explain to us why when we edit it and hit update the text is not changing on the page – https://prnt.sc/qXOp-jrcrCXW and page – https://prnt.sc/SCKPMzJk2NCr
Best Regards,
- Victor
Victor,
As explained, we are using this post to generate the short codes and then copying the code from the default editor into the category page, both are titled “Encoders”, the post can be found in “posts” and the category can be found under “Products > Categories”.
Then you should just use shortcode there – https://prnt.sc/9zrVSA6XDC6t
Check it now please.
Best Regards,
- Victor
Thank you, Victor, appreciate your help. Are you able to explain to me what’s happening here? Is that an Avada short code for adding the widget?
So only if that short code is present on the page will the filter show and the settings from the filter page apply?
If not, how is it working?
Apologies…! 
Hi Victor,
An issue I’ve just noticed is that when the filter is active, the currently selected filters are not in the sidebar where they might be expected, but on the top left of the page. Are you aware of how I can adjust this?
Thanks again for all your help, much appreciated. 
Victor, sorry to message again. We need to change the setup a little bit to use a layout selection, as it’s the only way to get the layout that we need.
When using this option, the filter no longer show.
The way we have it structured is the same as before, but now it’s using an Avada layout (found in the Avada tab under layouts), it doesn’t pull through the filter selection.
Are you able to help with this?
Sorry to have bombarded you with messages. No rush, please get back to us at your own pace.
Have a good one and speak soon… 
Hi Fred8890
We can try to help, but please write to us about what you are planning to do this time. Previously, we didn’t know you placed the whole backend Avada Page Builder code in the category description in order to display it on the page. This is a bad practice, including the fact that the description field can sanitize some values and symbols, returning only text data.
If you want to apply some own templates, you can use archive templates, in the theme itself. Or use layouts like you mentioned, as you can apply them on the needed archive pages.
So what we need is a clear description of your plans, how you did it, the link to the page with this implementation, and the link to the layout/template where we can add it (the final level like in our previous case archive description not the post one which didn’t change anything on the page)
Best Regards,
- Victor
I found this message after trying to update the plugin.
“The plugin has been used for over two months without a license key and is now blocked.”
When I enter the license I get the error “This license key already used for two sites.”
The license has always been active on two sites. Now, on both, it doesn’t work.
I can send you the purchase code and the domains on which it was active.
Thanks in advance
Hi MattiaDP
You can send us the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, so you can activate it only on the needs ones.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Thank you for your patience and willingness to help.
Hi, how can I show only Sale products with a checkbox in the filters? I have created one with meta key but it doesnt show me all sale products. Thanks
Hi deepcoding
You can try to enable for this filter from “more options” > use for variations.
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
- Victor
Hi, When we apply the filter it reloads the full page. Is it possible to just apply the filter without reloading the full page? We are using a hero section so every time it applies the filter it goes back to the top of the page and customers had to scroll to go the section. This is not great user experience.
Website page for reference: https://oscartravel.ie/holidays/
Hi sundar5050
Thank you for choosing Filter Everything PRO.
You can use the AJAX for it, in order to not refresh the page fully.
Please check this page with the instructions – https://filtereverything.pro/resources/ajax-instructions-only/ make sure you will not skip any steps.
Best Regards,
- Victor
Thanks Victor, we will go through and let you know win case of queries
Hi I have a presales question. On this page https://www.finler.nl/spaarrente/spaardeposito/ I compare all kinds savings accounts. Is it possible to make Looptijd > 1 jaar checked by default when people enter the page? So it must not affect the slug.
Hi scholtobos
Thank you for your interest in the Filter Everything plugin.
Please check this demo page – https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100
For each filter you need to create unique prefix so it will be like this “mysite.com/shop/filter_prefix-red-or-blue/filter_prefix-s-or-m/filter_prefix-samsung/”
Best Regards,
- Victor
Sorry for some reason I can’t see an option to reply to your comment on my query! Here’s a link to the site I’m working on:
https://flankmarchstore.com/As an example if you tick the filters for “WWII” and “Great Britain” there should be no results as there are currently no products that meet both those conditions.
Hi steffan8
Go to the filter set and choose the needed filter > click “more options” and choose from there “AND” logic instead of “OR”.
Best Regards,
- Victor
Hi, (Client brought the Plugin so we are using the pro version) When I apply the filter it reloads the full page. Is it possible to just apply the filter without reloading the full page? We are using a hero section so every time it applies the filter it goes back to the top of the page and customers had to scroll to go the the section.
Website page for reference: https://oscartravel.ie/holidays/
Hi search4anwar
Unfortunately, we do not have any information on which client/agency you are referring to, we kindly request that your client/agency submit the question from their account (where they purchased the plugin). In general we as a support team do not have access to the client base.
Additionally, please ask them to confirm your role as their developer for the projects, so we can continue with you and provide the answers to other requests.
We have encountered similar situations in the past and fully understand the circumstances. Thank you for your cooperation and understanding in this matter.
Meanwhile, please check our documentation – https://filtereverything.pro/resources/
Best Regards,
- Victor
Hi,
I’ve just noticed that on a filter I’ve created, if a user ticks a combination of boxes which should return no results this doesn’t happen. Instead all results are displayed as if no filter was applied. Is there a way to stop this from happening?
Hi steffan8
Thank you for choosing Filter Everything PRO.
Can you please send a link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi, is there away to filter a product block that already has a preselection for a certain product category. I have a single page for a single product category, but the filter doesn’t seem to work when used on a block that is already being filtered.
Or could I already set the filter to only filter products of a certain category?
Hi digitalm134
It all depends on how you display your posts. If you have a query to display only products with categories, it should work fine. If you are using hooks to dynamically change the displayed category, it may cause some issues.
In general, you can send the credentials to the wp-admin dashboard following this document so we can check it, also please send the link to the page with the issue.
Best Regards,
- Victor
Hi Victor, I just sent all the credentials to your support email, including the page I’m have issues with filtering the prefiltered product block. Currently the filter is set to invisible in Elementor because it wasn’t filtering the block at all.
Done – https://prnt.sc/AKvE1nyBp2Zy please check it.
Best Regards,
- Victor
Hi, I’ve same problems with multiple filter set in custom search page template. I’ve created 4 filter set and I’ve set priority, but last filter set not appear. I’ve changed priority, inser shortcode with ID, but nothing. Now, I’ve two questions: 1. There are alternative methods to show filter set in custom template? 2. It’s possibile to edit search field to search in only in title and acf fields values? Thank you so much.
Hi ideaGrafica
Thank you for choosing Filter Everything PRO.
Have you tried to add one more extra filter set on the page? And then check what filters you see.
Best Regards,
- Victor
Hi, yes, I’ve actually 3 other filter sets that are visible, but this last filter set not is. Now I add another filter set with hight priority, but nothing. This two last filter set not are visible.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with this issue.
Best Regards,
- Victor
Hi Victor message sent. Thank You
Hmm, is there any reason to use so many filter sets on one page? If you want to display one simple filter and a second advanced one with more filters you just need to create two filter sets.
We just want to understand the whole picture, maybe there is an easier way to make it work.
Best Regards,
- Victor
Yes, unfortunately each individual filter must be displayed within its own dropdown. So for example Lifestyle in the lifestyle dropdown, Typology in the type dropdown, etc. The last set of filters, which must be independent, must be the advanced filter in the off-canvas menu.
I hope I have answered your question.
Thank you
Just one more question left where can we edit this area – https://prnt.sc/tJ7I-4Nq-Pks this is the area where you want your filters to be displayed right?
Best Regards,
- Victor
Yes, in this area I should display Advanced Seach filter set. Thank You
You have somewhere two hidden filter widgets on your page, and also you are using not compatible search plugin. We turned it off and placed two filters with a higher priority to display everything correctly on the page. Please check it it is all working now.
Best Regards,
- Victor
Hi Victor, thank you for you work. I’ve three questions: 1. It’s possible to insert dot separator to price filter? 2. It’s possibile to limit search field on title and acf value? 3. In this page: https://carratelli.4madein.com/all-properties/ I’ve insert [chips] shortcode to display selected filter. Now all filter chips are displayed except Typology filter. This filter not displayed. Why? Thank You
Hi ideaGrafica
1) No yet, at least not with the default plugin functionality. But it will be presented in future plugin updates.
2) We are not exactly sure what you mean by the “limit search field on the title and ACF value”
By default, the search field in our plugin uses the WP search algorithms, it does search in the Post content, Title, Excerpt, and Woo product SKU.
If you want to extend it with the new entities or limit it only to certain ones, you will need to write custom code that will extend this logic with the necessary conditions.
For this, you can use the WP hook ”posts_search” to apply the required conditions – https://developer.wordpress.org/reference/hooks/posts_search/ For the needed post type.
Also, you can study the plugin code and check how the SKU search was added (custom field). Here is the SKU search code in case you can’t find it in the plugin(this is the code from the plugin as an example, not a code that gives what you are looking for):
add_filter( 'posts_search', [$this, 'addSkuSearchSql'], 10000, 2 );
public function addSkuSearchSql( $search, $wp_query )
{
if( $wp_query->get('flrt_query_hash') || $wp_query->get('flrt_query_clone') ){
if ( $wp_query->get('wc_query') === 'product_query' || $wp_query->get('post_type') === 'product' /* || $wp_query->get('post_type') === 'product_variation' */ ) {
global $wpdb;
$product_id = wc_get_product_id_by_sku( $wp_query->get('s') );
if ( ! $product_id ) {
return $search;
}
$product = wc_get_product( $product_id );
if ( $product->is_type( 'variation' ) ) {
$product_id = $product->get_parent_id();
}
$search = str_replace( 'AND (((', "AND (({$wpdb->posts}.ID IN (" . $product_id . ")) OR ((", $search );
return $search;
}
}
return $search;
}
Best Regards,
- Victor
Hi Victor thank you very much. Last question: In this page: https://carratelli.4madein.com/all-properties/ I’ve insert [chips] shortcode to display selected filter. Now all filter chips are displayed except Typology filter. This filter not displayed. Why? Thank You
Hi ideaGrafica
Please check if it is displayed now, there was an issue with one of the filters.
Best Regards,
- Victor
Hello,
I’m using the plugin on a website with woocommerce. I have the filter visible in the single-product tab of each product. The problem is that it filters the products that are on that page, i.e. only 1. Is it possible for that filter to filter through all the products and redirect to the /shop/ page where all the products are?
Thanks.
Hi Naftic
Thank you for choosing Filter Everything PRO.
Yes, you can place a redirection filter on the single product pages that will redirect you to the shop page. For more instructions please check this page – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Best Regards,
- Victor
How can I filter within a group in ACF while in a loop?
For example, I have homes available within a portfolio element and I want to have an external filter where I put the number of rooms in the homes.
Hi onlinemente
Thank you for choosing Filter Everything PRO.
This is a bit complicated to understand what exactly you are trying to achieve. Can you please provide any reference so we can check it and tell you how it can be done?
Best Regards,
- Victor
Hello, I have portfolio items with several properties in a loop (https://www.canvaspropiedad.com/residenciales/atria/ – viviendas disponibles). I need filter them using this data at homepage (https://www.canvaspropiedad.com/). Thanks.
Hi onlinemente
You can use the redirection filter set on the home page by following the instructions from this page – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Basically, when you choose the needed filter and hit Apply, it will redirect you to this page and display filtered results – https://www.canvaspropiedad.com/residenciales/atria/
But please note, that you should display your posts with one WP_Query, not multiple ones, as it will not work with multiple different queries.
Best Regards,
- Victor
Hi Victor, I’m Norman and I work for an agency that uses the PRO version of filter everything so I wasn’t the one who purchased it.
My concern is that my second filter doesn’t show on the front-end, only the error “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.”
I have followed the documentation and other advice to set it to the specific page which is the home page
Please see attached screenshots for clarification. Would like a response, thank you.
https://www.awesomescreenshot.com/image/52353387?key=102027f60b0e4508352936edb97289bc https://www.awesomescreenshot.com/image/52353396?key=63dd95fe3034c5ed5550eb3c6bd2187dHi norman100
Just try to create a clean page with two filter widgets or shortcodes there (not mixed) and apply two filter sets on them, using the same approach in the “Where to filter” If one is still empty, try to apply a third filter set on the same page, maybe you have a hidden filter widget somewhere.
Unfortunately, we do not have any information on which client/agency you are referring to, we kindly request that your client/agency submit the question from their account (where they purchased the plugin). In general we as a support team do not have access to the client base.
Additionally, please ask them to confirm your role as their developer for the projects, so we can continue with you and provide the answers to other requests.
We have encountered similar situations in the past and fully understand the circumstances. Thank you for your cooperation and understanding in this matter.
Best Regards,
- Victor
Hi Victor, luckily it worked. Thank you for the advice. Also, could you help me one last time? I’d be sure to leave a positive review.
The filter doesn’t redirect to the filtered posts page or new page. I’ve tried setting and alternative location in the option but when I try to do that, the filter disappears.
Would appreciate a lot your help. Thank you in advance. I am requesting the login credentials for the account my agency has used to purchase the Pro version. Will update you. again Thank you.
Hi norman100
Please check this page – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Best Regards,
- Victor
Hi Victor,
Say I want to add multiple filters into one page, how can I do so. I can’t seem to find where the specific id for each filter is located. Do you know where is the id for each filter is located?
Much Appreciation, Norman
Hi Norman
As we agreed earlier, all other support requests are processed only after the client’s/agency’s confirmation. Thank you for your understanding.
Best Regards,
- Victor
Hi,
The plugin does not accept my license code:
e57b3d12-7085-4ac6-8c30-d3a721298f55
I want to activate this on :
https://blueluna.burovloed.nl/After a while, this will be:
https://blueluna.nlCan you help me out?
Thanks!
Kees
Hi Kees
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hi, I have installed your pro version of the filtering plugin but there is something funny going on with the display of filtered posts.
http://www.shecan.world I am using divi builder for my templates.When i go to the page I have built to host the blog module, and the filter, https://www.shecan.world/category/our-women/ (or click on “ALL women” in the main menu, it shows the industries as a filtering option (ie post categories).
1. When I click on an industry, eg writers (with 8 items), with only 8 items, it refreshes and says it found 8 items and the chip is shown for writers however, Lucy and a large number of other people (who are not listed under writers at all) are showing in addition to the 8 writers. the url https://www.shecan.world/category/our-women/industry-writers/
2. If i stay on writers and I click on another industry, eg property development (12), the chips update, the items quantity (20) is shown, but the filtered results are still showing Lucy and all the others, plus the new category’s items I have selected. url is https://www.shecan.world/category/our-women/industry-property-development-or-writers/
3. If I go on the menu and click on writers directly there – this is a wp generated menu (so it goes to wp post category pages), the correct number of items are returned in the filtered results (
, but the category is not shown in the chips area, and the other industries shown in the filter is limited to only the industries (post categories) that these 8 results are also added too (ie shared categories). url is https://www.shecan.world/category/our-women/writers/
4. If I stay on this page and add more industries, and then remove one industry in the chips, the total number of results still remains 8, even though the quantity says 2 posts found.
5. If i go directly to a filtered page off the main menu – eg https://www.shecan.world/category/our-women/art-design/, it shows the right number and list of results, but when I click on another industry from this filtered page, the found number shows 6, and not the full amount, whilst the filtered results are correct. the industries listed are showing only the shared industries and the url is https://www.shecan.world/category/our-women/art-design/industry-environment/
I have tried linking directly to the slug /category/our-women/industry-art-design in the menu, but this is also causing the same as the above.
I have cleared cache, I have checked the filtered settings, I have changed the where to filter to other options, still makes no difference – I have them set as Categories, all categories. and the divi builder template is displaying tis template on all archive pages as well as category pages,
I am confused as to what is actually going on here. I cant figure it out. Why the wp category pages, and the filtering are not working hand in hand.
I tried to remove industry as the category name in the filtering settings, to try get the filter to work with the wp format for category slugs, category/our-women/writers instead of category/our-women/industry-writers, but it would not allow this to be empty.
Hi anoetic-cbs
Can you please send the credentials to the wp-admin dashboard following this document so we can try to check it and fix some of the things?
Also, please write only one issue at a time in your comments. This way, we can fully resolve the problem, you can test it, and then we can move on to the next one. If we try to work with multiple issues at once, things can become chaotic and it will take much longer to understand and fix everything.
1) Please send the credentials following the instructions that we send you.
2) Write only one issue, so we can fix it you can check it, and then you can write another one, and we can move on like that fixing initially all of the issues.
Best Regards,
- Victor
Hi there, thanks for replying. Credentials for my support request have been sent as per your documentation and backups have been done.
I am not sure how to separate these items into separate items, as they all relate to the filter not displaying the results properly, and I am just giving different scenarios of the same problem, that I have tested.
Well, since you are using Divi for category archives, this is creating a unique query on each of the category pages. So you need to create a separate filter set for each category page, place them in the “Where to filter” as “category + name of the category” and choose from the “And what to filter” “posts query” not the main query.
Best Regards,
- Victor
Also, please use this code in functions.php file of your theme, to choose the default category (the parent category)
<php
function flrt_remove_default_category_location( $terms, $taxonomy ){
$default_category = 0;
if ( $taxonomy === 'product_cat' ) {
$default_category = get_option( 'default_product_cat' );
} elseif( $taxonomy === 'category' ) {
$default_category = 0;// get_option( 'default_category' );
}
// Remove default category from the list
if ( $default_category > 0 ) {
unset( $terms[ $default_category ] );
}
return $terms;
}
?>
Best Regards,
- Victor