Hi onlinemente

Thank you for choosing Filter Everything PRO.

This is a bit complicated to understand what exactly you are trying to achieve. Can you please provide any reference so we can check it and tell you how it can be done?

Best Regards,
- Victor

Hello, I have portfolio items with several properties in a loop (https://www.canvaspropiedad.com/residenciales/atria/ – viviendas disponibles). I need filter them using this data at homepage (https://www.canvaspropiedad.com/). Thanks.

Hi onlinemente

You can use the redirection filter set on the home page by following the instructions from this page – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Basically, when you choose the needed filter and hit Apply, it will redirect you to this page and display filtered results – https://www.canvaspropiedad.com/residenciales/atria/

But please note, that you should display your posts with one WP_Query, not multiple ones, as it will not work with multiple different queries.

Best Regards,
- Victor

Hi norman100

Please check this page – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Best Regards,
- Victor

Hi Victor,

Say I want to add multiple filters into one page, how can I do so. I can’t seem to find where the specific id for each filter is located. Do you know where is the id for each filter is located?

Much Appreciation, Norman

Hi Norman

As we agreed earlier, all other support requests are processed only after the client’s/agency’s confirmation. Thank you for your understanding.

Best Regards,
- Victor

Hi Kees

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hi there, thanks for replying. Credentials for my support request have been sent as per your documentation and backups have been done.

I am not sure how to separate these items into separate items, as they all relate to the filter not displaying the results properly, and I am just giving different scenarios of the same problem, that I have tested.

Well, since you are using Divi for category archives, this is creating a unique query on each of the category pages. So you need to create a separate filter set for each category page, place them in the “Where to filter” as “category + name of the category” and choose from the “And what to filter” “posts query” not the main query.

Best Regards,
- Victor

Also, please use this code in functions.php file of your theme, to choose the default category (the parent category)

<php

function flrt_remove_default_category_location( $terms, $taxonomy ){
    $default_category = 0;

    if ( $taxonomy === 'product_cat' ) {
        $default_category = get_option( 'default_product_cat' );
    } elseif( $taxonomy === 'category' ) {
        $default_category = 0;// get_option( 'default_category' );
    }

    // Remove default category from the list
    if ( $default_category > 0 ) {
        unset( $terms[ $default_category ] );
    }

    return $terms;
}

?>

Best Regards,
- Victor

Hi dinhhuucong94

We are sorry to hear that you faced such an issue on your site.

As we previously mentioned, the speed can be influenced by different factors such as the server hardware, latency, the number of products, and the optimizations on the site.

In general, a refund is possible with the appropriate form from the account where the plugin was purchased and waiting for the response. Please note, that the support team is not working with refunds.

Best Regards,
- Victor

Hi Victor,

Thanks for your reply. Please give me the link to submit a refund request. I have checked everywhere possible in my account however I can’t find what you said, please send me the instructions. Thank you.

Best Regards, dinhhuucong94

Hi dinhhuucong94

Unfortunately, as a support team, we only provide support on the plugin itself.

If you have any issues with the marketplace, such as not finding the refund section, or something is not working with it, please contact the Envato support team, so they can help you and provide all of the needed information on this.

Best Regards,
- Victor

HI, we have restored the old credentials. Now they work

Thank you

We have added changes directly to your plugin, and the new update will include this fix.

Best Regards,
- Victor

Thank you Victor!

Hi rashkoff

Either you’re using an incompatible search plugin, or you’re using the wrong query with “And what to filter” – it’s designed to work with the default product search widget from WooCommerce.

Generally, there is no support for accounts whose support period has expired following the support policy.

We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
- Victor

Hello Victor. I’ve renew the support. So please solve this. Thanks

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

All clear ! Thanks

I have 3 questions related to the shortcode post found, chips and archive page 1- “post found” shortcode display the number of post found with filters, if no filter count does not dislpay. I would like to have the count of posts when there is no filter, do you have a way to do it in plugin or I will need to create it and display it when there is no filter ?

2- I use function to display chips on my archive page. On mobile, the chips (from the function) is not included in slider if it is too long (I chaged the way chips display with css to have it on one line.) I have first tested the chips from the widget, chips is included in a slider on mobile if it is too long. Did you mean to do that ? Is there a way to include chips (from function) in slider on mobile if chips is too long ?

3- I am just testing al features, I haven’t worked on content and design yet. But I would like to have my archive page as infinite scroll, not with paginations. Can this be handled with your plugin or do I have to handle it on my archive page ?

1) This only works for filtered pages, to show the total number of posts on a page, you need to create a special functionality for this.

2) Just change your custom styles to something like this – https://prnt.sc/vyCmGEPCSa7Y then you can simply horizontally scroll them.

3) Infinite scrolling is a tricky one, you would need to add compatibility with the filtered query in your pagination, this is not something that easily can be created. There is no universal solution for infinite scrolling.

Best Regards,
- Victor

2- It works !

Thanks for your answers and support

Regards

Johan

Hi wonderjellybean

This is very weird behavior. Perhaps there’s some caching or database cleaning issue on the site that after a while cleaning something. Try to disable all of the caching plugins and any that are responsible for database cleaning.

Best Regards,
- Victor

Hi LarryDaniele

Thank you for choosing Filter Everything PRO.

There is this hook in the plugin:

/**
 * @return mixed|void
 * @since 1.7.1
 */
function flrt_hierarchy_opened() {
    return apply_filters( 'wpc_hierarchy_opened', [] );
}

You can use the hook “wpc_hierarchy_opened” to write a custom code to make them always opened.

Best Regards,
- Victor

Hi Victor,

Excellent! Thank you for a quick, helpful and detailed reply (and a great product). Truly appreciated.

Larry

Hi Larry

Thank you for your kind words. Have an amazing day!

Best Regards,
- Victor

Hi st100tacky261

Thank you for your interest in the Filter Everything plugin.

Please send a message via PM – https://codecanyon.net/user/fe_support with the tag [multilicense] and include your e-mail address where we can send all the necessary information.

Best Regards,
- Victor

Hi zerogmarketing

We’ll redirect this to the development team when we get any information on it, we will let you know here in this comment thread.

Best Regards,
- Victor

Hi pedrold

Please grant us full admin rights, because we cannot even use our plugin – https://prnt.sc/gZxKE8K7sFM3

Best Regards,
- Victor

So we just used Elementor and displayed via Elementor posts on this page, so you can filter them now.

The plugin itself does not display anything, it just filters already-displayed posts on the page. You can choose any other post loops to display posts on the page, they should use WP_Query in order to work.

Best Regards,
- Victor

You can apply a filter set on any page, however, as long as this page is empty, the filter will not display anything.

In short, we have a basket with apples, green ones, and red ones, so the filter can filter them to show green or red ones. If the basket is empty the filter will not make appleas appear in them, the basket should be with apples already before filtering.

The page should display posts in order to filter them. Filter can only filter already displayed posts on the page. It is not displaying anything.

Best Regards,
- Victor

Thanks for the super quick response victor. Understood. So there’s no way to do a rewrite of the URL. I’m just thinking from an SEO perspective, it would be nice to have a URL that looks clean.

Yes, it would be nice from an SEO perspective to have such clean URLs. But there is much to consider to make such filtering. For example, if a filter is on the homepage and there’s also a page named red, and a filter with the term red, both will have the URL “homepage/red/” and this will cause conflict causing 404 errors.

That’s why the filters have a unique prefix that you need to specify. Also, it is needed to identify filter terms, like this “color-red-or-blue-or-green/size-xl-or-xxl/logo_color-red-or-blue/” in another case it will all be mixed with repeated values.

Best Regards,
- Victor

Thanks Victor. Makes sense.

Hi xamos13

You can enter entity names in the Filters > Settings > General – https://prnt.sc/7z_TB05NObNO in order to not force them to the lowercase.

Best Regards,
- Victor

Hi xamos13

For the archive title, there is a hook:

apply_filters( 'wpc_seo_vars_replace_list', $replace, $search );

All of these entities pass through it and you can edit any of them. The $replace and $search are two arrays where entities are replaced in pairs. Here is an example of dumping both:

array(5) {
  [0]=>
  string(11) "{wp_entity}" 
  [1]=>
  string(21) "{pa_kind-of-clothing}" 
  [2]=>
  string(10) "{pa_color}" 
  [3]=>
  string(12) "{site_title}" 
  [4]=>
  string(13) "{page_number}" 
}
array(5) {
  [0]=>
  string(14) "women clothing" 
  [1]=>
  string(5) "dress" 
  [2]=>
  string(5) "black" 
  [3]=>
  string(24) "DEV-FilterEverything.Pro" 
  [4]=>
  string(0) "" 
}

Best Regards,
- Victor

Hi Sonansh

We currently do not have information on when this functionality will be released, but we will keep you updated here.

Best Regards,
- Victor

Okay. Secondly, we are unable to activate the license. I sent you email 3 days ago explaining the issue. Can you get back to me there on email?

Unfortunately, there are no messages from your account in our mail, you can send it here via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Hi migge

Unfortunately, the hierarchy only supports checkboxes at the moment. With future updates, there will be more features including radio buttons and dropdowns with the support of a hierarchy.

There’s not much that can be done at the moment.

Best Regards,
- Victor

Hi bmapply1

Please download the PRO version from this site, and install it on your site.

Please check installation from the Quick Start guide – https://filtereverything.pro/resources/quick-start/ there will be a “PRO plugin Version” section in the installation section.

Best Regards,
- Victor

Can I transfer the license from one site to another?

Yes, if you cannot deactivate the license manually on the site, you can send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hi sunsetradio11

Can you please send the credentials to the wp-admin dashboard following this document so we can set you an example?

Best Regards,
- Victor

Hi,

Thanks for your reply. Do you mean for me to share the site’s backend with you to resolve the plugin issue, as I’m not a developer so I need to know more about it. As the site is under development and on local it seems impossible to share it with you

Yes, if you have a live website, you can share the credentials with us to the admin dashboard, so we can create a filter set and place it on the needed page. Then you can check it, and understand in a better way how you can make it work.

Best Regards,
- Victor

Hi jacc

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor