4570 comments found.
Hello! We are having issues with a number of our map locations all showing up at the same address, even though the unique addresses are showing up correctly on their specific pages. Here is a link to our map: https://alkemeins.com/offices/. We have 11 locations showing up in Utah, and there should only be 1. We have regenerated the markers multiple times and it didn’t do anything. I will also share some images through email so you can see the backend. Thanks for the help!
Hi, A couple of weeks ago the map style suddenly changed. When I try to change the settings, there is no other map style visible. Always displayed the same map style. Thanks a lot for help and kind regards Martin
I could fix this via snazzy maps
Is it possible to show / hide polygon layers and map markers?
Hello, I would like to add a slider filter (basically the slider would show distances in klm) where I can find all the points of interest near me, but the points of interest should be custom post types. Is this possible?
Hello, I’m interested in purchasing a filtering add-on for my progress map. Currently, I’m using WordPress categories and tags to organize map posts. I’m wondering if the Markers Filter add-on would be compatible with this setup and can display different categories and tags ? Thank you
It is now 22 days since I asked this question. I need an answer as soon as possible please.
Hi, is it possible to set the filter default checked with 1 category. So filtering on all categories, but on map/page load only show pointers for 1 category checked.
Is my question clear? I want to default check some categories in my filter on page load.
Hello,
We have installed the Progress Map plugin on our website (https://lovett7dev.wpenginepowered.com/), but when I try to change the description from the Carousel Items Settings tab, the changes do not reflect on the carousel items on the frontend, and it’s not working properly.
Here are the screenshots for your reference that we trying to make changes:
https://prnt.sc/QtrIyM6OxK90 https://prnt.sc/1v4INq4eR1U9 https://prnt.sc/OcHW14ijl3ptWe have also installed the Progress Map, List & Filter plugin to display category and location filters with the map, but it’s not working. Could you please provide detailed documentation on how to add item location and category filters to the Progress Map using this extension?
Here is the page URL where we have added the map: https://lovett7dev.wpenginepowered.com/properties/
Additionally, here is the URL for accessing the website backend for a detailed check: https://lovett7dev.wpenginepowered.com/wp-admin/?wtlwp_token=ef6c519bd40b9d7b498558970906a86a9179cd62b1fc0f16d99633c8389f3efea2340227f75166f56d02b6d83d567efe4bea9f3403c2680261e4adb39eb928fa
Please check this issue and either resolve it or guide us on how to fix it.
Let us know if you need any additional information.
Thank you. Astoundz Team
Hello,
Is there any update on the mention issue?
Hi there, I have a project, where they made +500 listings using WP GoMaps combined with Advanced Custom Fields, where the Location is merely an address and the Lat/Long field is only a single field called ‘location’. Now, I want to migrate to Progress Maps, but the doc says I need the Lat and Long fields as separate fields. Is there maybe still some way to go ahead and convert the old locations to the progress maps location fields? I’d like to avoid having to copy the address from one field to another for +500 posts. 
Oh AND additionally: is it possible to somehow use a different image (set in a custom field per post) as the infobox image? They didn’t utilize the featured image functionality so I would need to use an image coming from a custom field as a featured image. Many thanks in advance!
Would love to hear if the above is possible
Hello, We are using this plugin and would like to include “car audio installation” as a search term, however we are limited to “car repair” as a selection. Is it possible to add “car audio installation?”
Hi, I’ve need to go through my media and renew feature and other images for listings, but want to keep the same image file name. I realise this can cause issues within wordpress (images not getting updated immediately) and I have cleared the dynamic cache on server and regenerated thumbnails.
This usually sorts all issues with the images on my Dashboard, however new feature images are not showing on the map. I have taken screenshots but can’t attach. Any suggestions what else I can try? Thank you
Hello
We’re having an issue where the map doesn’t complete loading, the spinner just sits there. If you refresh, it’ll come right up. I searched through others posts here so know its likely due to some other script compression or speed scripts, but unsure how to figure out which is causing the problem? (I’ve enabled the debugging mode on the map options)
https://tinyurl.com/34rvytvdThanks!
Hi, still waiting for your help. Thanks!
(sent an email)
Hi, I have a pre-sale question but it includes some information I cannot post here as public comment, is there an email I can reach out to with my pre-sale question?
Hi, I have a question… is it possible (according to the license) to buy your plugin and convert it to work without wordpress in a project for our client?
Hello,
Unfortunately, no. The plugin only works with WordPress.
Thank you
I understand that your plugin is written for wordpress. But once I have purchased the plugin, can I use some elements of your plugin for my client’s project that is not wordpress based? I can do it, it’s just a matter of can I do it according to your license?
Hi, I have a KML layer file that I uploaded on the map. Everything is ok but all the sections are blue.
For a better explanation, the KML gives us this result on Progress Map: https://prnt.sc/b972v1eQUUzP But we want it like this: https://prnt.sc/VXjr_xFaT4EjDo you have a solution for this without using polygon and doing all the work manually ?
Thank you.
Hello,
The issue likely lies within the KML layer. Please send the KML file to plugin.progressmap@gmail.com so I can review it and upload it to my test site. Additionally, please mention your username (alisr_17) in your message.
Thank you
Hi, thank you. I just sent to you the KML file to you gmail. Please check your spams also if you can’t see my email. Thank you.
Hi, I sent you the email a week ago with the KML files, did you get the chance to look a it ? Please check your spams if you don’t see it.
Thank you.
Hi, can’t thank the support as they did not helped.
But for anymone who has the issue with KML polygons that are all blue and don’t show the right colors in the plugin.
If you created your KML file online, use Google Earth Pro to generate the colors, it will solve the problem.
Hope it will help someone
Hi would you be available to do some coding work in order to add the possibility to have multiple post types used in the same map?
Hello,
Unfortunately, this isn’t possible as it would require extensive changes to the plugin’s structure.
Thank you for your understanding.
Hello, I’m using the Progress Map extension for WordPress. The map displays correctly when I’m logged into the WordPress dashboard. However, when I view a page containing the map while not logged in, it fails to load and displays a blank page instead. Could you please advise on how to resolve this issue so the map is visible to all visitors?
I have checked the console and it says: Uncaught ReferenceError: jQuery is not defined at map/:338:40944 Is it a compatibility issue?
Hello,
Please ensure the plugin is updated to the latest version, 5.7.3. If the map is still not working, activate the plugin’s debug mode and send me the link to your map so I can check it.
To activate the plugin’s debug mode, please refer to this guide: https://www.docs.progress-map.com/cspm_guide/troubleshooting/enabling-the-plugin-debug-mode/
To update the plugin, please refer to this guide: https://www.docs.progress-map.com/cspm_guide/how-to-update/
Thank you
Hello,
I just checked your site and it seems the issue might be related to the plugin or theme functionality you’re using to minify and/or combine your JS files. Could you please try deactivating the minification/combination option and see if that resolves the problem? If not, please send me the login details for your site to plugin.progressmap@gmail.com, mentioning your username (YasminKollektiv) in your message, so I can investigate further.
Thank you
It is indeed a problem coming from the speed optimizer. It is solved now. Thank you for the help
Hello, Is it possible to use any panel to test? I would like to do the same as in the demo “Route Map” Is it possible with this version? I would like to make a map that shows points on a tourist route, with the route that will take place. And each of these places have a video or description tagged. Will I have to have a Google Maps API? How does it work and how much will I be charged extra for it? tks
Hello,
Yes, you can create a map where each point on your tourist route includes a video or description or image gallery, and more. Regarding the Google Maps API, you must have it to use the plugin. For more information about the Google Maps API, please refer to this post on our website: https://codespacing.com/important-updates-in-google-maps/
To test the plugin, please follow the instructions in this link to obtain your temporary access: https://demo.progress-map.com/get-your-temporary-access/
Thank you
Thank you for the clarification, I am waiting to receive the response regarding test access.
Still waiting for access.
Any feedback? I need to receive the usage test
Hello,
I will send you the access later today.
Thank you for your patience
Thank you, it will be very important!
Hello,
Just sent you the temporary access details.
Thank you
On the homepage of my site tripsygypsy.com I have an interactive map of the US. When you click on a location spot using a desktop computer, you are automatically rerouted to the details for that vacation destination. When you click on athe same location spot using your cell phone, you are not given the details, only a static picture. Please let me know how this can be remedied, thx.
Hello,
When you mention being rerouted to the details for that destination, I assume you are referring to the carousel. If so, please note that the “Horizontal” display of the carousel is not responsive. That’s why you only see the picture; the details are hidden because they are outside the screen’s viewport. In the meantime, you can switch to the “Vertical” view, which adapts to both desktop and mobile screens. To do that, please refer to this guide: https://www.docs.progress-map.com/cspm_guide/carousel-items-settings/set-the-display-view-of-the-items-in-the-crousel/
Please note that the next release of the plugin will address this issue. It will include a new carousel that is responsive and offers much better performance. The next release will be available soon.
Thank you
Hello,
I am following up for my client. There are additional issues with this map:
1. I am unable to save any changes to the infomap; when I try to do so I am getting the following error:
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/customer/www/tripsygypsy.com/public_html/wp-includes/kses.php on line 1805
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/tripsygypsy.com/public_html/wp-includes/kses.php:1805) in /home/customer/www/tripsygypsy.com/public_html/wp-includes/pluggable.php on line 1435
2. I reported this issue previously and thought it was resolved but apparently it wasn’t or it’s back. When you select a location and then try to find a “place” like an airport, a marker shows up for the “place” (if available), but the rest of the visible map is grayed out… you cannot see where this “place” is in relation to the selected marker location.
3. Can we remove this message that pops up when you select a marker: “A new location has been selected…”?
My cllent is anxious to get these issues resolved. Please respond ASAP Thank you.
Can I please get a response? Thank you.
Hello,
Sorry for the delay. Could you please resend the login details of your site to plugin.progressmap@gmail.com for further investigation? Kindly mention your username (kirstenavaneil) in your email.
Thank you for your patience
I sent a password reset. Please let me know if you received it.
Hello,
I just checked your website. Regarding the error message that appears when you save the map, I believe the issue is with the core files of WordPress. It may be related to the PHP version your server is using. If possible, please contact your hosting provider and ask them to switch to PHP version 8.0, then try again.
As for the issue where the rest of the map is grayed out when you select a location and try to find a place, I made a screen recording to show how the map works for me (check the link below). From my perspective, there’s nothing wrong with it. Please make a video recording to demonstrate how to reproduce your issue.
https://screenrec.com/share/TOs5964GvM
Regarding the message “A new location has been selected …”, unfortunately, there is no option to remove it.
Thank you
Hello,
1. We are running PHP 8.1.29 so that’s not the issue. 2. Please check the grayed out issue on a phone. Some of the locations don’t have an issue but others do. Try selecting the Dog Bark Park in Cottonwood, IA, and then select “Airport” under Places. The issue seems to be that the target location and the “Place” aren’t both visible in the window, which means the user has to zoom out to see both. This is not intuitive. I can send a screenshot if you tell me where to send it. 3. No way to remove it? Can’t this be done with CSS?
Update: Regarding my first issue above about the WP error, I contacted our site host and they suggested you check if there is an issue with the configuration of our site (for example a conflict with another plugin) causing the issue and if possible to have you run a few tests on your side on whether you can edit anything in the installation. They also said the error appears to be in this file: tripsygypsy.com/public_html/wp-includes/kses.php
Please respond ASAP on all three issues remaining.
It’s been 8 days since I put in my first ticket and 3 days since I sent you additional information and still no response. Please respond with a status on the above — even if it’s that you’re working on it. My client is very frustrated. Thank you.
10 days waiting for a response. My client paid for premium support and you list your normal response time as 3 days. Very disappointed.
26 days and counting waiting for a response through a paid support plan.
Still waiting for a response after 3 days. How can you justify a paid support plan when we can’t get an answer after a month??
Correction: Still waiting after 33 days
My client instructed me to take a pause on this issue but I have returned to see if there was ever any response. I’m appalled to see there is not. Please respond within 3 days or I will be filing a complaint with Envato.
Hello,
Apologies for the missed support. Could you please start a new conversation focusing only on the remaining issues?
Thank you
It took 5 months to get a response and now you’re not willing to review the comments to determine status? Unbelievable. I am not going to waste my time or my client’s money starting from scratch; and you my need to refer back to your previous response. PLEASE READ THE FOLLOWING CAREFULLY:
1. We have paid our developer to fix the recurring WP error, which was being caused in part by the fact that your plug-in hasn’t been updated since May 2024.
2. When you select a location and then try to find a “place” like an airport, a marker shows up for the “place” (if available), but the rest of the visible map is grayed out… you cannot see where this “place” is in relation to the selected marker location. Please check the grayed out issue previously reported ON A PHONE. Some of the locations don’t have an issue but others do. Try selecting the Dog Bark Park in Cottonwood, IA, and then select “Airport” under Places. The issue seems to be that the target location and the “Place” aren’t both visible in the window, which means the user has to zoom out to see both. This is not intuitive. I can send a screenshot if you tell me where to send it.
3. You responded that there was no wary to remove the message “A new location has been selected …” Can’t this be done with CSS??
Please respond within your stated timeframe of 3 business days.
Hello,
1. I’m glad to hear you were able to resolve the WordPress error.
2. I tested selecting “Dog Bark Park in Cottonwood” and then chose “Airport” under Places. Since there is only one airport near your address, the map automatically adjusts its boundaries and zooms in on that specific airport. This behavior is intentional and part of the plugin’s design, not a malfunction. Please note, if you click on the airport marker, the map will display the route to your address, making your address marker visible as well. Otherwise, you’ll need to zoom out to view all available markers.
3. Regarding the message “A new location has been selected”, it’s not possible to remove this message, even with CSS.
Lastly, I’d like to remind you that you’re still eligible for a refund if you’re not satisfied with the plugin experience. Please submit a refund request, and it will be approved.
Thank you
Thank you for the response. I see that the route to the airport nearest Dog Bark Park is now showing when I click the marker. Can you tell me why Miami Intl. Airport (which is 60 mi away) doesn’t show up when I click on Jules Undersea Lodge in Key Largo, FL? Can you remind me the scope of a search around a marker point and if that can be adjusted?
I would suggest the functionality of the map be changed to show the route to the nearest major airport as soon as one searches. It’s not intuitive to click on the marker to see the distance from the point of origin.
It took many hours of work to set up your map and integrate it with Envira Gallery plug-in. My client cannot afford to start over from scratch with a new plug-in, so a refund doesn’t help her.
Also, I was told you would be making the infoboxes responsive in an upcoming release … that was many months ago. Is there any progress on this?
Thank you.
Hello,
The airport you mentioned is 60 miles away, which exceeds the maximum search radius allowed by the Google Places API. The API supports searches within a maximum distance of 31 miles.
An update for the plugins is coming soon. Please stay tuned!
Thank you
Super. I hope the update is actually coming soon. We’re done here. You can close out this ticket. Thank you.
Hi, is there any possible integration between this plugin and airtable?
OK, no integration. Aside from this I would like to know: - is it possible to make multiple post types appear on the same map? Or should I create a new map for each post type?
Hello,
Yes you’ll have to create a new map for each post type.
Thank you
Is there a limit on the amount of Polygons that can be added to a map? I would want to use this to create polygons for every country? Is that possible?
Hello,
There is no limit on the number of polygons you can add to the map. You can definitely create a polygon for every country on the map.
Thank you for your interest
Thank you. Is there a trial available to test?
Hello,
Yes, there is. Please follow the instructions in this link to obtain your temporary access: https://demo.progress-map.com/get-your-temporary-access/
Thank you
