8957 comments found.
Hi, my filters stopped working after updating the plugin. Could you assist with this? I’m using ACF (Capacity Bar).
Hi casters
Have you tried going to the filter set settings and hitting the update button?
Best Regards,
- Victor
I tried but nothing
Can you please send the link to the page with the issue so we can check it?
But please note, that generally there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
Hello! The H1 Titel replacement is not working on my WooCommerce categories. I use the Kadence theme. They use the “woocommerce_shop_loop_item_title” as I found here: https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-change-the-woocommerce-product-loop-title-tags/
I also tried you “H1 hook” from this page: https://filtereverything.pro/resources/all-about-seo/
Example page: https://myb.day/shop/k/t-shirts/thema-dino/
Hi joch6n
Have you tried using this “woocommerce_shop_loop_item_title” hook to change the data of the title on your own text without the filtering plugin? Just a code snipped to replace the data in H1 to see if this hook is exactly responsible for the H1 on your page.
Also, we haven’t noticed any additional text data after or before refrashing it simply not changing the H1 at all. Can you point where exactly it is appearing?
Best Regards,
- Victor
You need to use a SEO extension to see the additional text in the title. You can also see it in your browser tabs. Screenshot: https://share.zight.com/6qu1v0y0
I have asked the Kadence team for the H1 hook for the H1 problem.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have sent the PM with login.
We have checked the site, and it looks like it can be connected to the theme or any plugin that you have on your site we tested it on our side and this is not happening. You can test it even here – https://demo.filtereverything.pro/product-category/electronics/smartphones/
Firstly we’d recommend changing the theme to the default WP theme and testing it if it won’t fix it disable all of the plugins on the site and test it. Then you can turn them on one by one in order to understand which is exactly causing this issue.
Best Regards,
- Victor
Hello, I found that the Ajax function is the problem. If I deactivate “Ajax for Filter” the most of the issues are gone. But a filter without Ajax makes not much sense.
The Kadence support told me, that “woocommerce_page_title” is the right filter, but the title is still not changing.
Hi joch6n
Can you please give us permission to turn off any plugins on your site and change the theme to the other ones? So we can point out the exact issue that is causing this behavior.
Or you can set up a staging site for us so we can do it there.
Best Regards,
- Victor
Hello, I found that the Kadence theme (https://wordpress.org/themes/kadence/) is incompatible with your plugin. It is one of the biggest themes in the WP repository. Many people here and in wp.org have the same problems. It is working with the standard 2024 WP theme.
If you can set up the staging site for us so we can debug it and apply some changes we potentially can fix this issue.
Best Regards,
- Victor
Very cool!
I sent the staging info via PM.
Hey Victor, the Kadence support sent me now a working snippet to change the Woo title:
add_filter( ‘get_the_archive_title’, ‘custom_woocommerce_page_title’, 50, 3 ); function custom_woocommerce_page_title( $title, $original_title, $prefix ){ if ( is_product_category() ){ $title .= ’ my custom add-on’; } return $title; }
The hook is: get_the_archive_title
But the hook is not working with your snippet. He also told me, that he needed to set the priority to 50, to get it work.
I hope this helps for the title issue.
Hi joch6n
We have already set up a code snippet on the staging site to change the titles (at least on the shop page so far – https://myb490.e.wpstage.net/shop/ you can test it with the colors filter ), but we haven’t tested it yet on the taxonomy pages. That’s not the issue. The issue is in this weird SEO Title in the head section of the site, which for some reason adds random text and we are still checking it.
“FacebookTwitterInstagramPinterestGoogle BewertungenSucheErweiternErweiternFacebookTwitterInstagramPinterestGoogle BewertungenSucheRasterListeWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtScroll nach obenScroll nach obenUmschaltmenü schließenSuche”
Best Regards,
- Victor
Hey Victory, your snippet is working fine on my production site. The H1 title issue is fixed for me. Thank you for that.
Something I can ask the Kadence team about the random Text in meta title?
Currently, we are checking it, but would be nice if the Kadence support provided some information if there’s some code or anything that changes the SEO Title as well, or somehow works with the SEO title. Because if it does work well on other themes, there must be some extra functionality in the theme to work with that SEO Tilte that can cause potential conflict, so would be nice to know if there’s such a code and where it is to check it and debug it with our plugin.
Best Regards,
- Victor
Hi joch6n
A little update on this, it is possible that we might find the issue, we are still testing it but it looks like it is working as it should.
Currently, you can test it on your site here – https://myb490.e.wpstage.net/shop/ with the solution that we have added. To check if everything is working correctly.
Best Regards,
- Victor
sounds great!
We updated our previous response, please test it with us as well. Perhaps you might notice something that is not working correctly.
Best Regards,
- Victor
Looking good. I found no problem on the staging site. The random words are also gone now.
I think you know this already, but I got this information from Kadence:
I believe I’ve tracked down the issue. I discovered that the random words in the meta title were coming from the mobile menu which has several SVG images containing <title> tags. I initially thought this was incorrect but after conferring with our developers, the <title> tag is actually a valid tag within an SVG and used for accessibility purposes.
It looks like the Filter Everything plugin is searching for “title” and collecting all of the title tags on the page and putting them into a single string. To avoid this behavior, the plugin needs to either search for the first title tag on the page or, even better, specifically search for the title tag within the <head> section of the page.
I would recommend forwarding this information to the plugin developer so they can adjust their script to allow for multiple title tags on a page.
Hi joch6n
Yes, this is exactly what we have changed in the plugin. Even though it may look like it should not cause any issues. But after closer examination, we noticed it and tried with the first title tag only, which worked.
In any case, this will be one more time checked by the development team, and they decide if immediately provide a fix or with the new update that should come out.
Currently, we can fix it on your site. So you can provide the needed site where we can add a temporary fix on it.
Best Regards,
- Victor
Thank you! I sent the data for the site.
Done! You can use the plugin with the temporary fix now. Just make sure you won’t reinstall it so this fix won’t disappear. And with the new version, this should be included by default.
Best Regards,
- Victor
Hello! The SEO Title comes with a number of random words on my website. After reloading the page, everything is fine.
Website: https://myb.day/shop/
You first need to select a category and the topic. See: https://share.zight.com/YEubP8NX
Hi joch6n
The answer will be provided in the second similar comment here – https://codecanyon.net/comments/31006274 in order to remove the confusion as both comments are the same issue.
Best Regards,
- Victor
Issue with displaying prices including VAT in price filter
Hello Filter Everything team,
I’ve encountered an issue with the price display in the price filter on our site. Here’s the situation:
The product prices in our store are entered without VAT (as this is how we receive them from our suppliers). On the site, the product prices are correctly displayed with VAT on product pages and in the shopping cart. However, the price filter in Filter Everything Pro shows the prices without VAT, which causes confusion for users, as there is a mismatch between the price displayed in the filter and the final price shown on product pages. Unfortunately, due to logistical and operational reasons, we cannot input the prices directly with VAT in the store and must keep them without VAT in the backend.
My question is: Is there a way to adjust or customize the price filter so that it displays prices including VAT in the filtering, even though they are stored in the database without VAT?
Any help or suggestions on this matter would be greatly appreciated!
Thank you in advance!
Hi calintomsa
Thank you for choosing Filter Everything PRO.
To include taxes in the range filter, you have to use two hooks ‘wpc_set_num_shift’ and ‘wpc_unset_num_shift’ provided in the plugin.
Here you can find the code example of how to use them if your taxes are 10% from the original price – https://gist.github.com/wpserve/430c34449708a7dcd5b630839a05cdbc
If your taxes are different and for example have a fixed price you have to change this code in accordance with your situation.
Best Regards,
- Victor
Thank you, Victor, for the quick response. Everything is working fine.
Hi calintomsa
We are glad to hear that everything is working correctly.
Best Regards,
- Victor
Hi, I use filter everything pro for woo commerce, and have a specific filter for my ‘brand’ pages which are an already filtered page away from the main ‘shop page’. The main filter for the shop page works fine, and also with the brand page filter, however, the filter on the brand page for some odd reason has set every filter but 2 with a very light weight on the text (I can provide a link for an example) and then 2 with the normal text weight which is the same on the shop page filter. Is there any reason why this would have occurred? Many thanks.
Hi theclothessuppliercontact
Thank you for choosing Filter Everything PRO.
Yes, the link to the page with the issue would be very helpful, also if you can create a small video or screen to see the exact issue it would be even more helpful to resolve your issue.
Best Regards,
- Victor
hi yes of course..
An example of a page where it isnt working correctly with the text weight is: https://www.theclothessupplier.com/product-category/ralph-lauren/
The example of the page where it is working is: https://www.theclothessupplier.com/shop-the-sales/
I’m not sure how to post a video for example but would happily do this so let me know if you need any more info.
So what you mean is the grayed-out filter terms – https://prnt.sc/FbAE6b6KMac_
They are grayed out as there are no products on this certain page with those attributes applied to them. You can choose to hide empty filter terms in the filter set settings under “Where to filter”. There will be an “empty term” option, you can set it to always hide.
Best Regards,
- Victor
Thank you for your quick reply Victor, maybe I should have said this first but there are products for them specific filters on the page. So for example on the link I provided, if you clicked joggers, products (in the jogger category) will be filtered and show despite it being ‘grayed’ out.
Perhaps you are using a custom template created with Elementor on archive pages? If this is the case, it can generate unique queries across all archive pages instead of functioning like a typical/common query on archive pages. Try placing a filter set on this specific archive page and check if it will display the correct terms. If it does, then you will need a separate filter set for each category page.
Best Regards,
- Victor
Yes this didn’t work, strangely enough it only has the 2 same categories in bold on all the same pages also.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have purchased the pro version of the plugin “Filter Everything Pro”. Activated it on one of my wordpress page. But it is not working as expected. Page URL: https://h2t.6b9.myftpupload.com/events/
You can see the filter on bottom of this page before footer. When I have select the filter it redirects to 404 page.
I have activated a post filter (BY ACF custom field) set there on the above page.
Please let me know where I am going wrong? Why it is not working on my page?
Hi Bumandal
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi Support, Credentials for wp-admin dashboard is sent by following the rules that shared by you through the document. Please check this out and solve this issue as soon as possible.
We have checked the site and placed the filter on the exact page “events” so it is working now. Unfortunately, you have only 4 posts on the page, and all values are applied to the same 4 posts, without any values that are applied only on one post in order to test the filtering normally. So for example value “red” will be applied to only 1 post and not 4 posts, to actually see the filtering if it will display this one product or not.
Best Regards,
- Victor
Hi Victor,
Thanks for your quick response. Yes post filter (with ACF field) is working on events page now.
We have another query, we want to show date picker on “Event Start Date” and on “Event End Date” filter instead of dropdown. How can we set date picker for those two fields? On Filters Set I am not able to select the “Date Range” for those two fields. Can you please check this out and advice us to resolve this issue.
Currently, the date picker filter is only working with the post date, but the development team is working to add the ability to use the date range filter for custom date fields as well.
Best Regards,
- Victor
I purchased the plugin but the license key doesn’t work at all.
Hi Rubel3200
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hello,
I realized this Plugin wasn’t what I needed. I’d like to request a refund.
Thank you.
Hi davidjibri
Thank you for choosing Filter Everything PRO.
We are sorry to hear that the plugin didn’t meet your expectations.
Can you please explain what exactly didn’t work out for you? Perhaps we could help with the solution.
In general, a refund is possible with the appropriate form from the account where the plugins were purchased. After this step is done, you will need to wait for an answer, usually, it takes up to a week or two.
Please note, that the support team is not working with the refunds.
Best Regards,
- Victor
Clicking the options on the filter is sluggish. It feels like something is processing each time something is checked. Can you fix that so that it’s not doing that.
Hi mkmugaba
Thank you for your interest in the Filter Everything plugin.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.
If you are using the Free version of the plugin, please make a request in the forum section here – https://wordpress.org/support/plugin/filter-everything/
Also, please make sure you have added the link to the page with the issue and instructions on how it can be recreated.
Best Regards,
- Victor
Hi,
First of all, thank you for the amazing and very useful plugin!
However, I have encountered one issue. I only want users to be able to select one category at a time. Currently, on my website (https://eventsbymilan.com/inventory/), multiple categories can be selected simultaneously.
For example, if a user selects “Chair” and its subcategory, I only want them to be able to select from these options and not others like “Tables” or any other category.
Could you please assist me in resolving this issue?
Thank you!
Hi ikashif6
Thank you for choosing Filter Everything PRO.
You can try to go to the filter set navigate to the category filters click the “More options” and from there choose the “AND” logic. Also in the general filter set settings under the “Where to filter” settings, you can choose Empty terms to “Always hide” in order to hide empty filter terms from filters.
Best Regards,
- Victor
Hi
The ajax feature stopped functioning: https://tinyurl.com/43dhbrha
Hi pbrinks
We have checked the site and hit update in the filter set, so everything is working now. But please note because of the use of a variable to singular products plugin, the counters won’t display the numbers of those “singular” products. For example, the category is applied to the parent variable product only which = counter (1) without the matter of how many variable products it has.
Best Regards,
- Victor
Hello, I have purchased the pro plugin. I only need to filter product categories, and everything works fine on the product page. However, when I navigate from a single product to the category page using breadcrumbs, the filters become inactive and are no longer clickable. I would like them to work as they do on the catalog page. Is it possible to achieve this? If not, is a refund available?
Purchase code: 162d917d-5638-448a-82f8-bd234ecc507d
Thank you.
Hi irideconsulting
This is absolutely correct behavior, as when you are moving to the product page it is already a singular product page, which doesn’t have anything to filter. You can place a redirection filter set on all of the singular product pages, and set the shop page as the main one to be redirected to it after selecting the needed filters. You can find instructions on it here – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Making filtering available on singular pages, is not possible, as it would bring confusion about where it should redirect the user, to the shop, to the category, the parent category, or child one when there is a hierarchy.
For example, you have a structure like this.
Cars
—Old cars
— Damaged
——Etc
And you were on the damaged category page, how does it know that it should return you back to this exact category and filter products on it if this is also available in the Etc category and that will be the closest category in breadcrumbs?
In general, a refund is possible with the appropriate form from the account where the plugin was purchased. And wait for the response, usually, it can take up to two weeks.
Please note, that the support team is not working with the refunds.
Best Regards,
- Victor
I have SEO rules set up for each filter and ajax enabled. However, when I uncheck a filter, I still see the old H1 Title and SEO Description. They don’t dissapear. If I select a different filter, I still see the old H1 Title and this only corrects when I manually refresh the page. Any ideas?
Hi davejbryan
Can you please send the link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi Victor, please see – https://www.dst.opacedev.com/school-trips. The other issue is that it seems very slow to me considering ajax is enabled. Checking a filter option seems to take 1-2s rather than the almost instant results I would expect. This is a dev environment and it’s a bit faster with caching enabled but still not what I would expect.
Hi davejbryan
We have checked the page with the issue, and firstly we’d recommend fixing the mixed content issue on the site – https://prnt.sc/ce12tobPwf24 in order to move to the actual issue.
Best Regards,
- Victor
I’ll check with the dev but some of this looks normal for a dev/staging site and I’m not sure why it would have any bearing on the random issues I’m experiencing with the SEO rules either not applying or partially applying.
The mixed content is a serious issue as it can bring issues with different JS scripts, caching issues, and another potential issue that can break functionality.
Also, we have noticed that you do not have H1 and description on the page right away, it is appearing only when you apply filters, is this some custom functionality that you made?
Best Regards,
- Victor
It’s just a standard page created using Elementor – see https://prnt.sc/ovJvLdjvOPnf and https://prnt.sc/QaYrwcN2qhP3. I can add a fallback so the page shows a H1 and description straight away but this makes no difference. The same issues occur when selecting the filters. The mixed content errors have been fixed by the way.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it on the place?
Best Regards,
- Victor
Thanks, I’ve just messaged you with access.
Hi davejbryan
We have checked the site and the page more precisely and simply changed the container for the AJAX filtering that includes the SEO data so it will be updated with the AJAX as well. You can check the class we used in the filter set for that page. We’d recommend using a custom class on that element from Elementor settings.
Best Regards,
- Victor
The issue is still there, please see this video which shows a manual refresh is needed for the SEO rules to apply – https://www.loom.com/share/a84cb6d04bc448729963e762ea59577c
Test it please with the region filter, the filter set that goes above the blue one. We set it up for that filter set.
Best Regards,
- Victor
Thanks, I can see what you’ve done now. I was updating this under the Ajax option on the main settings page.
Hi, I’ve created a custom field numeric range slider using the FilterEverything.Pro plugin, and since the recent update, it’s no longer functioning as expected when filtering content.
It was working perfectly before the update, allowing users to seamlessly adjust the range and see the corresponding results update in real-time. However, now the slider seems unresponsive and does not filter the content as intended.
Or any new update as saw more comments on the same
I believe something in the update may have caused this issue. I would greatly appreciate any guidance or help you could provide to resolve this.
Hi casters
Can you please send the link to the exact page with the issue so we can check it?
Best Regards,
- Victor
Hello,
we are building an surf & kiting stuff eshop using The7, Woocommerce & Elementor. The products synced from external system (Lighspeed X) and are quite complicated (variants, different types of discounts, bundle products etc). We use FilterEverything to filter the product parameters in the categories, it works well.
We have a special Sale section on the store, where the client wants to have all products “on sale” from all categories. For listing we use the Products theme widget with the source setting “Sale”. This works well and finds all products, including simple products and product variations.
But the issue is with filtering these on sale prudcuts through categories, i.e. on the same page we want to create filter with list a tree of categories (parent and children) that have at least one product on sale. Clicking on category should stay on same (On sale) page but just add URL parameter /sale/?taxonomy=product_cat&term=foils-wing-foil
How could we achieve this?
I should add that I’m not sure if in the case of variations you just filter via custom field ‘_sale_price’ or custom field ‘_min_variation_sale_price’. We have also custom function for this but that does not seem to work for yet and I would prefer to achieve this with FilterEverything.
Thanks a lot a looking forward to hearing back from you!
Hi coex
Thank you for choosing Filter Everything PRO.
Let’s try to simplify it and remove any confusion.
1) You have a page where you display all of your products. 2) On this page you want to display two filters, one will be with categories and the second one with on-sale filters. 3) This should work with the variable products as well.
The sale price filter can work with variable products, all you need to do is from “more options” and choose the option “Use for variations”.
If we understand it the wrong way, please provide a small description, only what you want to have on the page and how/what it should filter.
Best Regards,
- Victor
Hi Victor,
let’s see if I can make it as simple as possible:
1) I have a page where I list only “on sale” products (from all categories), let’s call it /sale/ 2) On this page I want to display only one filter – categories. We want to show only categories that have products on sale. 3) Clicking on category will filter only “on sale” products for that particular category, user should be still on the same /sale/ page
Looking forward to hear back from you!
Ivos @ coex
Hi Ivos
Well, then you need to create such a page, perhaps it will be a singular page where you will display those on-sale products, then create a filter set and place it in the “Where to filter” as “Pages + Name of the on-sale page” and choose the needed query in the “And what to filter?”
With the categories filter in that filter set, it should filter everything you need. The category filter is not redirecting anywhere, it will filter everything on the exact page.
Best Regards,
- Victor
Hello – I have sent over the info for the filter to be reviewed.
Hi lovesanaction
We have checked the site, and it is configured correctly, just this template doesn’t have a sidebar with the widget area, so what we did is placed the filter set in this popping-up sidebar area – https://prnt.sc/SE7fdDWZbmQw
So if you need it somewhere else on the page you need to change your theme template, in order to display a simple sidebar widget area on archive pages.
Best Regards, - Victor
How do I adjust the URL prefix to match my permalink structure so I don’t have multiple Single Category Pages and Single Tag Pages? As one example I’ll use a single category and a single tag on my site:
Without using the filter direct link: Category: https://theimpactinvestor.vc/research-insights/healthcare/ Tag: https://theimpactinvestor.vc/Topics/access-to-food/
With using the filter permalink: Category: https://theimpactinvestor.vc/research-insights/focus-healthcare/ Tag: https://theimpactinvestor.vc/research-insights/topics-access-to-food/
Hi markwmmccoy
Thank you for choosing Filter Everything PRO.
Unfortunately, you cannot change it or remove the URL prefixes. This part of the filtering cannot be changed to match the archive pages. The URL prefix is a must-have unique particle that should not cross with any existing slugs on the site in order to avoid any issues, such as 404 when both filtering and archive pages will have the same slugs and URLs.
Best Regards,
- Victor
Hello, unlike in your demos, I have an ugly scrollbar on the right side of the filter. How can I remove the scrollbar and have the filter scroll with the right content? Page: https://myb.day/shop/ Screenshot: https://share.zight.com/jku04Qvv
thanks
Hi joch6n
Thank you for choosing Filter Everything PRO.
Well, unlike your case, we have a static sidebar, and you have a sticky one, which is moving with the scrolling page.
If you go to the styles and remove those custom ones – https://prnt.sc/iosaZqqwZ7K2 you may see that everything is displayed without this default scrollbar.
Best Regards,
- Victor
You are right! thank you
How do I do it?
Hi James_Clark
Thank you for choosing Filter Everything PRO.
Yes, the description by default removes shortcodes. You can use either a description hook and place on it a filter widget shortcode, or configure the description behavior so it won’t remove the shortcodes.
Best Regards,
- Victor
Hi! I already sent the credentials 
Hi adrianerballes
The answer was provided via email.
Best Regards,
- Victor
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