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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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8964 comments found.

hi , we pay for the plugin, but getting error Invalid license key. Please enter correct license key.

Hi TwoTreesStudio

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

hello, I am a customer of yours and have a pro licence. I have created a widget with your filters and would like to make it work as a popup from mobile and tablet. Only it doesn’t work. Here you can see my page > https://decretoflussiitalia.it/profili/

I also followed your guide by inserting the shortcode but it doesn’t work. Can you help me?

Hi andreyellow

You need to display it on mobile. And in your CSS it is hidden in mobile more – https://prnt.sc/rxAfMVyFq5gY

You can check more information about the mobile mode here – https://filtereverything.pro/resources/mobile-devices-new-approach/

Best Regards,
- Victor

Hello, The filter started to conflict with the plugin https://permalinkmanager.pro/ When I delete the product-category base, go to the category and try to filter, I see a 404 error. When I deactivate Permalink Manager, everything works fine.

A few versions of Filter Everything Pro ago, everything worked fine.

Could you please bring back compatibility with this plugin and other WooCommerce slug removal methods. So that the filter doesn’t use the product-category base.

Thanks!

Hi payles

Unfortunately, the permalink manager pro always caused this type of issue, as it conflicts with the friendly permalink manager in the plugin.

You can try to use this code in order to turn off our permalink manager:

define( 'FLRT_PERMALINKS_ENABLED', false );

So all of the filtering particles will be added as a GET parameter.

Best Regards,
- Victor

Hi, Victor. Thanks for the tip.

I will try to contact Permalink Manager support as well. There are checkboxes in the settings for compatibility with other plugins. Maybe they will do it for Filter Everything as well.

Hi payles

Let us know if their answer was positive about it.

Best Regards,
- Victor

Hi, I have a problem with the links I generate. when I try to go to a page that contains the filter it does not appear. the link is the usual one but it does not work.

example: https://coppogioielli.it/catalogo/?categoria=orologi-u

it does not open the catalog with watches but with everything. Instead it should open only with the category “orologi-u”

Please help me :) thx Omar

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Check if everything is working now, please. We added the piece of code in your code snippet plugin in order to use the same GET parameters as the Free version does.

Best Regards,
- Victor

thx a lot :)

hello, i set the filter plugin and everything on my archieve. but when i try to filter anything i get this error message:

“It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”

Can you help me? Thank you!

Please check the quick start guide – https://filtereverything.pro/resources/quick-start/ how to correctly choose the query in the “And what to filter” And make sure that everything filtering without the AJAX, when it will filter everything correctly only then use AJAX.

Best Regards,
- Victor

Thank you for your reply. I check the settings and eveything seems fine. (otherwise the filters would not appear on the page). The problem is my filters appear fine on the page, but when i click on checkboxes it just refreshes the page and nothing happens. I also tried to filter without Ajax, but when i press click to a checkbox nothing happens. Maybe is worth mentioning that i am using Advanced custom fields. Thank you!

In this case, it will require checking it with the credentials. Unfortunately, this is available only for those whose support time has not expired.

So you can either extend support time so we can check it with credentials. Or you can try setting up a local server and try to find the exact problem yourself by checking custom fields.

Best Regards,
- Victor

Hi,

How to translate Prefix slug for URL: A part of the URL with which the filter section begins?

I use WMPL for translation, and I can’t find how to translate slug on other lanaguage?

Thanks!

Hi bokishaNET

Unfortunately, prefixes cannot be translated. The closest workaround is to create a new filtering entity for each language; this way, you can simulate translated prefixes.

Basically like this:

For the English language, use a custom field “en_terms”; for Italian, use “it_terms”. Therefore, when creating those filters in each language using a separate custom field, you can create unique prefixes in the required language.

Best Regards,
- Victor

I don’t understand how to translate Product Categories with your simulate translated prefixes?

You can’t do this with taxonomies, it’s only possible for custom fields. For the rest, you can use some neutral prefixes. In general, it is not possible to translate or somehow change prefixes for different languages.

Best Regards,
- Victor

Hi, I seem to be having problems setting up the filter for a category archive page. I’ve set up using the same way I have done successfully in the past.

For some reason the attributes are not being picked up? I am seeing the titles ( brand, type, size) but no options are displayed. “BRAND There are no filter terms yet TYPE There are no filter terms yet SIZE There are no filter terms yet”

Look forward to your help and support.

Thank you.

Yes thanks Victor, I’ve used it as you describe (separate filter, on exact category page) for many other category and attribute archive pages and that has worked. Very confused as to why it is not now working with the latest attempt! Wondering how to solve or go forward now? Many thanks

Perhaps something needs to be cleared or re-created (WC tools? Clean tables,recreate lookup tables etc?) Could that be it?

Hi itsmeifti

It depends on what type of templates it is using. If it is the default approach like WP has for its archive pages with a common query across all of the pages, then it will work fine with one filter set, as there’s one common query that displays the posts on the page. But if you are using some page builder to create a template for archive pages, it can create unique queries across all of the pages, then it will require a separate filter set for each category page.

Best Regards,
- Victor

Hi, my filters stopped working after updating the plugin. Could you assist with this? I’m using ACF (Capacity Bar).

Hi casters

Have you tried going to the filter set settings and hitting the update button?

Best Regards,
- Victor

I tried but nothing

Can you please send the link to the page with the issue so we can check it?

But please note, that generally there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Hello! The H1 Titel replacement is not working on my WooCommerce categories. I use the Kadence theme. They use the “woocommerce_shop_loop_item_title” as I found here: https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-change-the-woocommerce-product-loop-title-tags/

I also tried you “H1 hook” from this page: https://filtereverything.pro/resources/all-about-seo/

Example page: https://myb.day/shop/k/t-shirts/thema-dino/

Hi joch6n

Yes, this is exactly what we have changed in the plugin. Even though it may look like it should not cause any issues. But after closer examination, we noticed it and tried with the first title tag only, which worked.

In any case, this will be one more time checked by the development team, and they decide if immediately provide a fix or with the new update that should come out.

Currently, we can fix it on your site. So you can provide the needed site where we can add a temporary fix on it.

Best Regards,
- Victor

Thank you! I sent the data for the site.

Done! You can use the plugin with the temporary fix now. Just make sure you won’t reinstall it so this fix won’t disappear. And with the new version, this should be included by default.

Best Regards,
- Victor

Hello! The SEO Title comes with a number of random words on my website. After reloading the page, everything is fine.

Website: https://myb.day/shop/

You first need to select a category and the topic. See: https://share.zight.com/YEubP8NX

Hi joch6n

The answer will be provided in the second similar comment here – https://codecanyon.net/comments/31006274 in order to remove the confusion as both comments are the same issue.

Best Regards,
- Victor

Issue with displaying prices including VAT in price filter

Hello Filter Everything team,

I’ve encountered an issue with the price display in the price filter on our site. Here’s the situation:

The product prices in our store are entered without VAT (as this is how we receive them from our suppliers). On the site, the product prices are correctly displayed with VAT on product pages and in the shopping cart. However, the price filter in Filter Everything Pro shows the prices without VAT, which causes confusion for users, as there is a mismatch between the price displayed in the filter and the final price shown on product pages. Unfortunately, due to logistical and operational reasons, we cannot input the prices directly with VAT in the store and must keep them without VAT in the backend.

My question is: Is there a way to adjust or customize the price filter so that it displays prices including VAT in the filtering, even though they are stored in the database without VAT?

Any help or suggestions on this matter would be greatly appreciated!

Thank you in advance!

Hi calintomsa

Thank you for choosing Filter Everything PRO.

To include taxes in the range filter, you have to use two hooks ‘wpc_set_num_shift’ and ‘wpc_unset_num_shift’ provided in the plugin.

Here you can find the code example of how to use them if your taxes are 10% from the original price – https://gist.github.com/wpserve/430c34449708a7dcd5b630839a05cdbc

If your taxes are different and for example have a fixed price you have to change this code in accordance with your situation.

Best Regards,
- Victor

Thank you, Victor, for the quick response. Everything is working fine.

Hi calintomsa

We are glad to hear that everything is working correctly.

Best Regards,
- Victor

Hi, I use filter everything pro for woo commerce, and have a specific filter for my ‘brand’ pages which are an already filtered page away from the main ‘shop page’. The main filter for the shop page works fine, and also with the brand page filter, however, the filter on the brand page for some odd reason has set every filter but 2 with a very light weight on the text (I can provide a link for an example) and then 2 with the normal text weight which is the same on the shop page filter. Is there any reason why this would have occurred? Many thanks.

Perhaps you are using a custom template created with Elementor on archive pages? If this is the case, it can generate unique queries across all archive pages instead of functioning like a typical/common query on archive pages. Try placing a filter set on this specific archive page and check if it will display the correct terms. If it does, then you will need a separate filter set for each category page.

Best Regards,
- Victor

Yes this didn’t work, strangely enough it only has the 2 same categories in bold on all the same pages also.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

I have purchased the pro version of the plugin “Filter Everything Pro”. Activated it on one of my wordpress page. But it is not working as expected. Page URL: https://h2t.6b9.myftpupload.com/events/

You can see the filter on bottom of this page before footer. When I have select the filter it redirects to 404 page.

I have activated a post filter (BY ACF custom field) set there on the above page.

Please let me know where I am going wrong? Why it is not working on my page?

We have checked the site and placed the filter on the exact page “events” so it is working now. Unfortunately, you have only 4 posts on the page, and all values are applied to the same 4 posts, without any values that are applied only on one post in order to test the filtering normally. So for example value “red” will be applied to only 1 post and not 4 posts, to actually see the filtering if it will display this one product or not.

Best Regards,
- Victor

Hi Victor,

Thanks for your quick response. Yes post filter (with ACF field) is working on events page now.

We have another query, we want to show date picker on “Event Start Date” and on “Event End Date” filter instead of dropdown. How can we set date picker for those two fields? On Filters Set I am not able to select the “Date Range” for those two fields. Can you please check this out and advice us to resolve this issue.

Currently, the date picker filter is only working with the post date, but the development team is working to add the ability to use the date range filter for custom date fields as well.

Best Regards,
- Victor

I purchased the plugin but the license key doesn’t work at all.

Hi Rubel3200

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hello,

I realized this Plugin wasn’t what I needed. I’d like to request a refund.

Thank you.

Hi davidjibri

Thank you for choosing Filter Everything PRO.

We are sorry to hear that the plugin didn’t meet your expectations.

Can you please explain what exactly didn’t work out for you? Perhaps we could help with the solution.

In general, a refund is possible with the appropriate form from the account where the plugins were purchased. After this step is done, you will need to wait for an answer, usually, it takes up to a week or two.

Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Clicking the options on the filter is sluggish. It feels like something is processing each time something is checked. Can you fix that so that it’s not doing that.

Hi mkmugaba

Thank you for your interest in the Filter Everything plugin.

If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.

If you are using the Free version of the plugin, please make a request in the forum section here – https://wordpress.org/support/plugin/filter-everything/

Also, please make sure you have added the link to the page with the issue and instructions on how it can be recreated.

Best Regards,
- Victor

Hi,

First of all, thank you for the amazing and very useful plugin!

However, I have encountered one issue. I only want users to be able to select one category at a time. Currently, on my website (https://eventsbymilan.com/inventory/), multiple categories can be selected simultaneously.

For example, if a user selects “Chair” and its subcategory, I only want them to be able to select from these options and not others like “Tables” or any other category.

Could you please assist me in resolving this issue?

Thank you!

Hi ikashif6

Thank you for choosing Filter Everything PRO.

You can try to go to the filter set navigate to the category filters click the “More options” and from there choose the “AND” logic. Also in the general filter set settings under the “Where to filter” settings, you can choose Empty terms to “Always hide” in order to hide empty filter terms from filters.

Best Regards,
- Victor

Hi

The ajax feature stopped functioning: https://tinyurl.com/43dhbrha

Hi pbrinks

We have checked the site and hit update in the filter set, so everything is working now. But please note because of the use of a variable to singular products plugin, the counters won’t display the numbers of those “singular” products. For example, the category is applied to the parent variable product only which = counter (1) without the matter of how many variable products it has.

Best Regards,
- Victor

Hello, I have purchased the pro plugin. I only need to filter product categories, and everything works fine on the product page. However, when I navigate from a single product to the category page using breadcrumbs, the filters become inactive and are no longer clickable. I would like them to work as they do on the catalog page. Is it possible to achieve this? If not, is a refund available?

Purchase code: 162d917d-5638-448a-82f8-bd234ecc507d 

Thank you.

Hi irideconsulting

This is absolutely correct behavior, as when you are moving to the product page it is already a singular product page, which doesn’t have anything to filter. You can place a redirection filter set on all of the singular product pages, and set the shop page as the main one to be redirected to it after selecting the needed filters. You can find instructions on it here – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Making filtering available on singular pages, is not possible, as it would bring confusion about where it should redirect the user, to the shop, to the category, the parent category, or child one when there is a hierarchy.

For example, you have a structure like this.

Cars
—Old cars
Damaged
—Etc

And you were on the damaged category page, how does it know that it should return you back to this exact category and filter products on it if this is also available in the Etc category and that will be the closest category in breadcrumbs?

In general, a refund is possible with the appropriate form from the account where the plugin was purchased. And wait for the response, usually, it can take up to two weeks.

Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

I have SEO rules set up for each filter and ajax enabled. However, when I uncheck a filter, I still see the old H1 Title and SEO Description. They don’t dissapear. If I select a different filter, I still see the old H1 Title and this only corrects when I manually refresh the page. Any ideas?

The issue is still there, please see this video which shows a manual refresh is needed for the SEO rules to apply – https://www.loom.com/share/a84cb6d04bc448729963e762ea59577c

Test it please with the region filter, the filter set that goes above the blue one. We set it up for that filter set.

Best Regards,
- Victor

Thanks, I can see what you’ve done now. I was updating this under the Ajax option on the main settings page.

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