8950 comments found.
Hello,
I realized this Plugin wasn’t what I needed. I’d like to request a refund.
Thank you.
Hi davidjibri
Thank you for choosing Filter Everything PRO.
We are sorry to hear that the plugin didn’t meet your expectations.
Can you please explain what exactly didn’t work out for you? Perhaps we could help with the solution.
In general, a refund is possible with the appropriate form from the account where the plugins were purchased. After this step is done, you will need to wait for an answer, usually, it takes up to a week or two.
Please note, that the support team is not working with the refunds.
Best Regards,
- Victor
Clicking the options on the filter is sluggish. It feels like something is processing each time something is checked. Can you fix that so that it’s not doing that.
Hi mkmugaba
Thank you for your interest in the Filter Everything plugin.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.
If you are using the Free version of the plugin, please make a request in the forum section here – https://wordpress.org/support/plugin/filter-everything/
Also, please make sure you have added the link to the page with the issue and instructions on how it can be recreated.
Best Regards,
- Victor
Hi,
First of all, thank you for the amazing and very useful plugin!
However, I have encountered one issue. I only want users to be able to select one category at a time. Currently, on my website (https://eventsbymilan.com/inventory/), multiple categories can be selected simultaneously.
For example, if a user selects “Chair” and its subcategory, I only want them to be able to select from these options and not others like “Tables” or any other category.
Could you please assist me in resolving this issue?
Thank you!
Hi ikashif6
Thank you for choosing Filter Everything PRO.
You can try to go to the filter set navigate to the category filters click the “More options” and from there choose the “AND” logic. Also in the general filter set settings under the “Where to filter” settings, you can choose Empty terms to “Always hide” in order to hide empty filter terms from filters.
Best Regards,
- Victor
Hi
The ajax feature stopped functioning: https://tinyurl.com/43dhbrha
Hi pbrinks
We have checked the site and hit update in the filter set, so everything is working now. But please note because of the use of a variable to singular products plugin, the counters won’t display the numbers of those “singular” products. For example, the category is applied to the parent variable product only which = counter (1) without the matter of how many variable products it has.
Best Regards,
- Victor
Hello, I have purchased the pro plugin. I only need to filter product categories, and everything works fine on the product page. However, when I navigate from a single product to the category page using breadcrumbs, the filters become inactive and are no longer clickable. I would like them to work as they do on the catalog page. Is it possible to achieve this? If not, is a refund available?
Purchase code: 162d917d-5638-448a-82f8-bd234ecc507d
Thank you.
Hi irideconsulting
This is absolutely correct behavior, as when you are moving to the product page it is already a singular product page, which doesn’t have anything to filter. You can place a redirection filter set on all of the singular product pages, and set the shop page as the main one to be redirected to it after selecting the needed filters. You can find instructions on it here – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Making filtering available on singular pages, is not possible, as it would bring confusion about where it should redirect the user, to the shop, to the category, the parent category, or child one when there is a hierarchy.
For example, you have a structure like this.
Cars
—Old cars
— Damaged
——Etc
And you were on the damaged category page, how does it know that it should return you back to this exact category and filter products on it if this is also available in the Etc category and that will be the closest category in breadcrumbs?
In general, a refund is possible with the appropriate form from the account where the plugin was purchased. And wait for the response, usually, it can take up to two weeks.
Please note, that the support team is not working with the refunds.
Best Regards,
- Victor
I have SEO rules set up for each filter and ajax enabled. However, when I uncheck a filter, I still see the old H1 Title and SEO Description. They don’t dissapear. If I select a different filter, I still see the old H1 Title and this only corrects when I manually refresh the page. Any ideas?
Hi davejbryan
Can you please send the link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi Victor, please see – https://www.dst.opacedev.com/school-trips. The other issue is that it seems very slow to me considering ajax is enabled. Checking a filter option seems to take 1-2s rather than the almost instant results I would expect. This is a dev environment and it’s a bit faster with caching enabled but still not what I would expect.
Hi davejbryan
We have checked the page with the issue, and firstly we’d recommend fixing the mixed content issue on the site – https://prnt.sc/ce12tobPwf24 in order to move to the actual issue.
Best Regards,
- Victor
I’ll check with the dev but some of this looks normal for a dev/staging site and I’m not sure why it would have any bearing on the random issues I’m experiencing with the SEO rules either not applying or partially applying.
The mixed content is a serious issue as it can bring issues with different JS scripts, caching issues, and another potential issue that can break functionality.
Also, we have noticed that you do not have H1 and description on the page right away, it is appearing only when you apply filters, is this some custom functionality that you made?
Best Regards,
- Victor
It’s just a standard page created using Elementor – see https://prnt.sc/ovJvLdjvOPnf and https://prnt.sc/QaYrwcN2qhP3. I can add a fallback so the page shows a H1 and description straight away but this makes no difference. The same issues occur when selecting the filters. The mixed content errors have been fixed by the way.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it on the place?
Best Regards,
- Victor
Thanks, I’ve just messaged you with access.
Hi davejbryan
We have checked the site and the page more precisely and simply changed the container for the AJAX filtering that includes the SEO data so it will be updated with the AJAX as well. You can check the class we used in the filter set for that page. We’d recommend using a custom class on that element from Elementor settings.
Best Regards,
- Victor
The issue is still there, please see this video which shows a manual refresh is needed for the SEO rules to apply – https://www.loom.com/share/a84cb6d04bc448729963e762ea59577c
Test it please with the region filter, the filter set that goes above the blue one. We set it up for that filter set.
Best Regards,
- Victor
Thanks, I can see what you’ve done now. I was updating this under the Ajax option on the main settings page.
Hi, I’ve created a custom field numeric range slider using the FilterEverything.Pro plugin, and since the recent update, it’s no longer functioning as expected when filtering content.
It was working perfectly before the update, allowing users to seamlessly adjust the range and see the corresponding results update in real-time. However, now the slider seems unresponsive and does not filter the content as intended.
Or any new update as saw more comments on the same
I believe something in the update may have caused this issue. I would greatly appreciate any guidance or help you could provide to resolve this.
Hi casters
Can you please send the link to the exact page with the issue so we can check it?
Best Regards,
- Victor
Hello,
we are building an surf & kiting stuff eshop using The7, Woocommerce & Elementor. The products synced from external system (Lighspeed X) and are quite complicated (variants, different types of discounts, bundle products etc). We use FilterEverything to filter the product parameters in the categories, it works well.
We have a special Sale section on the store, where the client wants to have all products “on sale” from all categories. For listing we use the Products theme widget with the source setting “Sale”. This works well and finds all products, including simple products and product variations.
But the issue is with filtering these on sale prudcuts through categories, i.e. on the same page we want to create filter with list a tree of categories (parent and children) that have at least one product on sale. Clicking on category should stay on same (On sale) page but just add URL parameter /sale/?taxonomy=product_cat&term=foils-wing-foil
How could we achieve this?
I should add that I’m not sure if in the case of variations you just filter via custom field ‘_sale_price’ or custom field ‘_min_variation_sale_price’. We have also custom function for this but that does not seem to work for yet and I would prefer to achieve this with FilterEverything.
Thanks a lot a looking forward to hearing back from you!
Hi coex
Thank you for choosing Filter Everything PRO.
Let’s try to simplify it and remove any confusion.
1) You have a page where you display all of your products. 2) On this page you want to display two filters, one will be with categories and the second one with on-sale filters. 3) This should work with the variable products as well.
The sale price filter can work with variable products, all you need to do is from “more options” and choose the option “Use for variations”.
If we understand it the wrong way, please provide a small description, only what you want to have on the page and how/what it should filter.
Best Regards,
- Victor
Hi Victor,
let’s see if I can make it as simple as possible:
1) I have a page where I list only “on sale” products (from all categories), let’s call it /sale/ 2) On this page I want to display only one filter – categories. We want to show only categories that have products on sale. 3) Clicking on category will filter only “on sale” products for that particular category, user should be still on the same /sale/ page
Looking forward to hear back from you!
Ivos @ coex
Hi Ivos
Well, then you need to create such a page, perhaps it will be a singular page where you will display those on-sale products, then create a filter set and place it in the “Where to filter” as “Pages + Name of the on-sale page” and choose the needed query in the “And what to filter?”
With the categories filter in that filter set, it should filter everything you need. The category filter is not redirecting anywhere, it will filter everything on the exact page.
Best Regards,
- Victor
Hello – I have sent over the info for the filter to be reviewed.
Hi lovesanaction
We have checked the site, and it is configured correctly, just this template doesn’t have a sidebar with the widget area, so what we did is placed the filter set in this popping-up sidebar area – https://prnt.sc/SE7fdDWZbmQw
So if you need it somewhere else on the page you need to change your theme template, in order to display a simple sidebar widget area on archive pages.
Best Regards, - Victor
How do I adjust the URL prefix to match my permalink structure so I don’t have multiple Single Category Pages and Single Tag Pages? As one example I’ll use a single category and a single tag on my site:
Without using the filter direct link: Category: https://theimpactinvestor.vc/research-insights/healthcare/ Tag: https://theimpactinvestor.vc/Topics/access-to-food/
With using the filter permalink: Category: https://theimpactinvestor.vc/research-insights/focus-healthcare/ Tag: https://theimpactinvestor.vc/research-insights/topics-access-to-food/
Hi markwmmccoy
Thank you for choosing Filter Everything PRO.
Unfortunately, you cannot change it or remove the URL prefixes. This part of the filtering cannot be changed to match the archive pages. The URL prefix is a must-have unique particle that should not cross with any existing slugs on the site in order to avoid any issues, such as 404 when both filtering and archive pages will have the same slugs and URLs.
Best Regards,
- Victor
Hello, unlike in your demos, I have an ugly scrollbar on the right side of the filter. How can I remove the scrollbar and have the filter scroll with the right content? Page: https://myb.day/shop/ Screenshot: https://share.zight.com/jku04Qvv
thanks
Hi joch6n
Thank you for choosing Filter Everything PRO.
Well, unlike your case, we have a static sidebar, and you have a sticky one, which is moving with the scrolling page.
If you go to the styles and remove those custom ones – https://prnt.sc/iosaZqqwZ7K2 you may see that everything is displayed without this default scrollbar.
Best Regards,
- Victor
You are right! thank you
How do I do it?
Hi James_Clark
Thank you for choosing Filter Everything PRO.
Yes, the description by default removes shortcodes. You can use either a description hook and place on it a filter widget shortcode, or configure the description behavior so it won’t remove the shortcodes.
Best Regards,
- Victor
Hi! I already sent the credentials 
Hi adrianerballes
The answer was provided via email.
Best Regards,
- Victor
Hi admin
https://env-horecacentrumamsterdamnl-staginghca.kinsta.cloud/champagneglazen/I am encountering an issue with the dropdown in my filter settings. When I enable the option to ‘Use enhanced dropdowns instead of regular ones (jQuery plugin Select2)’, the dropdown is not displaying correctly. It only shows after 2-3 clicks, and once opened, it doesn’t close properly. How can I resolve this issue?”
Hi Rory01
Unfortunately following your link we do not see any filters on the page – https://prnt.sc/FD26Q_2qZZZP
However, this issue is usually connected to third-party plugins, which are causing this type of conflict. You can try to disable some plugins and test filtering in order to understand which one is causing the issue.
Best Regards,
- Victor
here is filter i disable all plugin but it still haveing same issues
scroll page you can see filter
Hi Rory01
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you have the sorting widget that is not sorting products correctly.
Best Regards,
- Victor
I have sent you all details on PM
https://env-horecacentrumamsterdamnl-staginghca.kinsta.cloud/champagneglazen/Hi @FE_support
I have sent you all the details in PM. Please have a look.
https://env-horecacentrumamsterdamnl-staginghca.kinsta.cloud/champagneglazen/This is link where i used this filter
The problem is with the sorting widget, it works, but you need to have the “Default” option, it should be there. If you add any other option as a first one, you still need to choose it in order to make it work.
As to the issue with the opening when it is simply applying event listeners over and over again looking like some conflict with any plugin that you have on your site. Unfortunately, we cannot even clear the cache, or turn off any plugin as we get a constant 502 Error. As long as we cannot do anything on the site we cannot get to the roots of this issue.
Best Regards,
- Victor
Colour swatches do not display correctly. I have an attribute of colours called skin tone. These colours are not showing up in the filter. Please see the loom video for more details. https://www.loom.com/share/a084f5081756417b8261f3397fa958ea?sid=e912ad78-9e94-48f1-8389-6050dad12089
Hi thewebmachine
More likely you used the wrong color picker, not the one that our plugins are providing – https://prnt.sc/vpYF_bIv4rGq
Best Regards,
- Victor
Hi thewebmachine
Thank you for choosing Filter Everything PRO.
Yes, that is absolutely correct and logical behavior in this case.
In simple words, every category is a separate box. For example, one box has apples, second one has oranges. So the filter will display terms that are available in this certain box.
If you want to see all of the categories then you need to display all of your products like on the shop page by default. But as long as you are in a certain category, it will display filter terms available on those products that are displayed on this category page.
Best Regards,
- Victor
Hi! I have a question about the dropdown filters. We have horizontal dropdown filters, and when we open them, all the content below them gets pushed down. Is it possible to make the open dropdown overlay the content below so it won’t get pushed down?
Hi rekosa
Can you please send the link to the exact page with the issue so we can check it?
Best Regards,
- Victor
As you can see, filters push those bottom cards down. We want to make them so that they do not push cards down and are opened over the cards (the card then will be behind the open filter).
Try following the example from this comment – https://codecanyon.net/comments/30907742
It seems like you don’t have position styles applied so it won’t push the content down.
Best Regards,
- Victor
Hey, we’re having issues after trying to setup filters for new category pages. The filters work but the count is always 0 and the filters are greyed out. You can see it in action here: https://7i.se/dQ (7d link)
You can also sign in as admin if you use the credentials I’ve previously messaged you, just make sure you’re signing into the staging version of the site and not the main.
Hi itcarestore
Can you please explain the exact meaning of the “product_cat=datorer”?
Best Regards,
- Victor
It’s just a link to the category named ‘datorer’. Because it’s on staging it seems to look like that but on the live site its /kategori/datorer/.
We have checked the staging site, and the issue was connected to the stock status we have turned off and on the option from the filters -> settings -> experimental -> hide out-of-stock products. And it seems like everything is working well now.
Best Regards,
- Victor
Thank you, I can confirm it works. For some reason my primary menu disappeared now though. Did you do anything to it?
Yes, we changed the theme and turned off all of the plugins in order to check if it wasn’t connected to one of them to be 100% sure. Perhaps that removed the menu from the site.
Best Regards,
- Victor
The issue returned when I tried to make another filter for another category. https://7i.se/PH
I tried to toggle out of stock visibility but that didn’t fix it and I notice that the macbook category is also not working properly since all of the storage checkboxes are appearing even those that are not in stock.
Hi itcarestore
Thank you for letting us know, the development team will check this issue, and we’ll provide you with information on it as soon as we get it.
Best Regards,
- Victor
Did you check anything yet?
Hi itcarestore
Yes, we have checked it and decided to wait and see if it will appear automatically after some time. Currently, on this page, you can see it all – https://7i.se/PH This means that there are some caching plugins that work with transitions, and it is cleaning it after some time, more likely using cron.
Best Regards,
- Victor
It does seem to be working technically but even with experimental “Hide out of stock items from filtering results” it’s still showing out of stock items.
Hi itcarestore
If you mean that the out-of-stock products are displayed before filtering on the page that’s correct behavior. It only hides out-of-stock products during filtering, and it should display the correct filter terms and their counters (n) without counting the out-of-stock product.
If you have the same issue as you previously had with not appearing filter terms like it was on this page – https://www.refurbx.se/stg_a15f7/?product_cat=surfplattor 5 days ago, can you please send this page, or try to apply new terms in your pattern in order to recreate the issue. It seems like this issue can be a bit more tricky than we previously thought.
Best Regards,
- Victor
Ah I see. It was the empty terms setting in the filter itself that I had forgotten to enable.
Tried adding another category and its displaying everything as 0 in stock. Is this just another caching issue you think? https://7i.se/Pf
Thank you very much, can you please not modify anything on the site for a couple of hours? We have to check it all deeply, without missing anything or missing the exact issue as anything at this point should be taken in fact, we have to be extra careful during debugging and know you are not applying any changes.
We just need the state when you applied new categories and they are not displayed in the filter terms.
Best Regards,
- Victor
Sure, you have more than 24 hours of no changes now if you want to fully test
Hi itcarestore
The good news is that the development team might get to the root of this issue finally. All we need now is a step-by-step description of how we can recreate this on our own, so we can just test it a couple of times in order to be 100% sure that the fix is working correctly or it needs a couple of more changes.
Best Regards,
- Victor
I tried to replicate the issue with a new category but wasn’t able to so I’m continuing to work with the site and seeing if I can run into it again.
I wonder, is it possible to hide the parent categories? For example; I have a category for computers -> laptops -> macbooks. In my filters I display categories so I’ve hidden the Computer filter there but I want it to also hide laptops or macbooks from that category filter when I browse to that category page. So for macbooks I want computers & laptops hidden and for laptops page only computers.
Let us know if you run into it again.
If they are not empty with counters (0) then it can only be achieved by the custom filter set, which will be applied to the exact category page with the include/exclude functionality in order to display only needed filter terms.
Best Regards,
- Victor
Hi, I would like to display a different filter set on the mobile than on the desktop. Is that possible? Thanks for your support!
Hi sangalensis
Yes, that is possible, you need to apply the two different filter sets on the same page and use two shortcodes or filter widgets in order to display both of them.
In the filter set, you can find the priority settings, which will help you display the needed filter set in the needed widget. The one with the higher priority will be displayed first.
Best Regards,
- Victor
Hi Victor, thanks for your quick reply! OK, I see. Is it possible that I can change the priority for the mobile display? I need the filter with the lower priority to be displayed on mobile. Thank you!
Best regards, Pierre
[filter widget 1] – displayed on desktop – hidden on mobile
[filter widget 2] – displayed on mobile – hidden on desktop
This all is specified by your styles on the page, to hide some content on mobile or desktop.
filter set desktop – priority 1
filter set mobile – priority 0
Check the page in desktop mode, if the needed filter is displayed correctly then on the mobile you will see the mobile filter set. If you see a mobile filter on the desktop, simply switch priorities between them.
Best Regards,
- Victor
Hi Victor, sorry, I wasn’t clear. I have two filters on the shop page. The filter with the higher priority (filter for the categories) is displayed on the left side and the other filter (filter for specifications) at the top (woocommerce_before_shop_loop). Now I would like to display the upper filter with the lower priority on the mobile. Is that possible? Thanks for your effort!
Best regards, Pierre
That would require a third filter set for mobile which should contain all of the filters from both filter sets that you have separated on the desktop view. Please note the settings for them should be identical. If you have a filter with checkboxes on the desktop and dropdowns on mobile, it will cause issues.
So in mobile mode, you need to hide both desktop filters and show the container with the third filter set specifically for mobile.
Best Regards,
- Victor
OK, great, thanks for your advice!
I set the seo rules following the https://filtereverything.pro/resources/all-about-seo/. But it still doesn’t work
Hi menglinl1
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the exact page where you are trying to make SEO Rules work.
Best Regards,
- Victor
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