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Discussion on eForm - WordPress Form Builder

Discussion on eForm - WordPress Form Builder

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6042 comments found.

Hi! There is the possibility to show in a dropdown list a specific category of products present in Wocommerce? I am interested only to show them and give the opportunity to user to choose one of them. Thanks!

bmahesh

bmahesh Author Team

Hello,

Sorry, this is not possible.

Knowledge Base | Support

I already paid 6 months support, opened a ticked and still not answer, how long it will take for me to get a response?

Still not answer even here. This is the link to the ticket https://wpquark.ticksy.com/ticket/3716078/

bmahesh

bmahesh Author Team

I apologize for the delay. I replied on the forum.

Knowledge Base | Support

plugin deactivated on an old domain but still shows its activated on the domain and I am unable to use license

bmahesh

bmahesh Author Team

Hello,

I apologize for the delay. Please activate it on a new domain, which will get deactivated from the old domain automatically.

Knowledge Base | Support

​Recently we migrated our website to a new hosting and after that e-form license not working. Can you check ad let us know? (Our support time expired that is why cant open ticket)

bmahesh

bmahesh Author Team

Hello,

Please reactivate your license on your new domain to deactivate it on the old site and activate it on the new one. If it doesn’t work after activation, let me know.

Knowledge Base | Support

It’s not active on our old server; we disabled the plugin there.

When we tried to activate it on our new server, this error appeared. “Could not connect to activation server. cURL error 28: Connection timed out after 5000 milliseconds”

bmahesh

bmahesh Author Team

Hello,

The error appears to be related to the server. It seems your server is having trouble connecting to our activation server. Please try again later, or reach out to your hosting provider and share the error with them.

Knowledge Base | Support

I would like to know where can i change the login form color of buttons…?

bmahesh

bmahesh Author Team

Hello,

This can only be achieved with custom CSS.

Knowledge Base | Support

Hi, I have a question that I don’t find on the documentation of the plugin. I would like to don’t “record” the submission for some quizz, because these quizz are just questions to redirect to another page where there is the “real” quizz (for the score). By now, with the “redirect” option of the form, the result are saved to “All submission”. How we can do to don’t record the submission of a specific form ? Thanks for your feedback :) Regards

bmahesh

bmahesh Author Team

Hello,

Sorry, it’s not possible to prevent submissions from being recorded in the database. You’ll need to delete them manually or find an alternative method.

Knowledge Base | Support

Thanks for your feedback. I think that it would be nice to have an option in each form to save or not the submission (in the case that we use a form to just validate a score, to go to the real quizz)

bmahesh

bmahesh Author Team

Hello,

Thank you for the suggestion. We will definitely consider your suggestions in our future updates.

Knowledge Base | Support

knz Purchased

Hi! We are unable to get the user to update the data. The user fills out the form and registers as a subscriber. By logging in from the wp panel, going into your subscription, if you complete the data and resubmit the form, it is not updated as it recognizes it as an already existing mail. What are we doing wrong?

Thank you in advance!!!

knz Purchased

hi, no, not the wp user profile;

I would need the user, once filled out the form, to have the possibility to modify/update the various data entered in the form; what I saw from the backend can be done but only with the administrative rules.

bmahesh

bmahesh Author Team

Hello,

Would you like to give users the ability to edit their submissions?

https://wpquark.com/kb/fsqm/form-submission-related/let-user-edit-eform-submissions/

Knowledge Base | Support

knz Purchased

Yes, perfect! With the trackback page it’s enough! thank you very much

For Offline Payment Form it is available cash on delivery payment method ? For Conditional WooCommerce and Direct Checkout it is available cash on delivery ? Also it is possible if the online payment is select to apply a discount to the product that was select before ?

bmahesh

bmahesh Author Team

Hello,

I apologize for the delay. You can handle Cash On Delivery using an offline payment method.

Also it is possible if the online payment is select to apply a discount to the product that was select before ?
—Sorry, this is not possible.

Knowledge Base | Support

Hi

All is fine from the admin side, but how can I give the logged in author the permission to create new forms? Right now when I login as an author I can only see reports sub menu and submissions (obviously both are empty because this user can’t create forms).

bmahesh

bmahesh Author Team

Hello,

Please see the following tutorial where we have defined the User Roles, Capabilities, and Access Privileges

https://wpquark.com/kb/fsqm/fsqm-api/access-privileges/

Let me know if you have further queries.

Thank you!

Knowledge Base | Support

Hello, My eform can no longer be submited as stating error “REQUIRED” I have removed all required option on that section but still now working Please see: https://prnt.sc/8zS51t11MUXO

You can test the form here https://zoshen.com/eforms/job-application-zoshen-corporation/7/

bmahesh

bmahesh Author Team

Hello,

Thank you for sharing the code, please remove validation from the M0 element, it’s working fine after removing the validation.

https://pasteboard.co/x68HxcjD8Thy.png

Let me know if you have further queries.

Knowledge Base | Support

Many thanks!!!

Hi

Do you work on per-request customizations?

bmahesh

bmahesh Author Team

Hell,

Yes, we work on the customization. Please share you requirement on the support forum.

Thank you!

Knowledge Base | Support

is here any way we redirect the payment to Thank you custom page

bmahesh

bmahesh Author Team

Hello,

Replied on the forum.

Knowledge Base | Support

Hi there, are you still supporting / developing the plugin? Is it possible it will ever be able to create AI quizzes by integration with chat gpt?

bmahesh

bmahesh Author Team

Hello,

Yes, we have active support and ongoing development. However, we currently do not have any integration with ChatGPT.

Knowledge Base | Support

Export and/or Form Deleted. Export stopped working for me any idea

bmahesh

bmahesh Author Team

Hello,

Could you please provide more details about the issue you’re currently experiencing?

Knowledge Base | Support

I want to use eForm for an upcoming important project because it’s the best form plugin by far!

There have however been a lack of updates and I just wanted to make sure that the plugin is still supported and would appreciate if you can provide a ballpark estimate when the new update might be released?

bmahesh

bmahesh Author Team

Hello,

Thank you for your kind words about the plugin. We have active support, and we are currently working on updates that will be available soon.

Knowledge Base | Support

Hello, How can i set a specific price for payment in order to submit?

bmahesh

bmahesh Author Team

Hello,

For queries, kindly use your Envato account.

You can use a mathematical evaluator element to add a specific price and keep it hidden in the form.

If you have further questions, please let me know.

Knowledge Base | Support

hi. i purchase this in 2020, and never used it. and will use it to my present project. can you give me quick help, how to increase the question width?

bmahesh

bmahesh Author Team

Hello,

Seems to be a login-restricted form. Let me know if need to register to open the form or you have demo user to test.

Knowledge Base | Support

how to send screenshot? or check this link https://stg.sicuro.technology/fuel-calculator/, input entry is bigger than the questions. can we increase the questions width?

bmahesh

bmahesh Author Team

Hello,

Either you can separate the title and input in different columns to manage the width https://pasteboard.co/SLLja89YiDkS.png

OR you can adjust the width using the custom CSS.

Let me know if you have further queries.

Knowledge Base | Support

Hi there!

I have a problem with the automatic setting of the Reply-To field.

It automatically takes the sender’s address, but that’s not what I want! I would like to send emails through a secure sender but set the Reply-To to a completely different address. When I set a Reply-To in the email header, it ends up setting two addresses: the one I enter and the one that eForm sets by itself. I am requesting that this automatic setting be disabled or that we, as Pro users, be given the option to disable the automatic Reply-To setting or to set it manually.

Please provide further information regarding this issue.

Thank you in advance!

bmahesh

bmahesh Author Team

Hello,

Please review my comments below -

1. Mostly it all depends on the email client how they treat the reply-to from the header, in Gmail, it’s working fine, you can check it in yahoo as well. Please confirm if you are having the issue with Gmail as well.

To ensure email delivery, we add from email address according to your settings, but we add a Sender header which refers to the default wordpress@example.com. It depends on the email client (like Gmail, Yahoo, Outlook) to show either the From header or Sender header. We are doing this to make sure the email will reach the inbox.

Also, please try installing SMTP plugin like https://wordpress.org/plugins/post-smtp/

It works sometimes for this type of scenario.

2. Sorry, the format string will not work here in the header.

Let me know if you have further queries.

Thank you for your patience.

Knowledge Base | Support

Hi bmahesh,

thank you for your response. However, as a professional user who requires a high degree of control over form submissions, I want to emphasize that the current limitations of eForm regarding the Reply-To field (and possibly other headers like CC or BCC) are not suitable for professional environments.

Key points that need to be addressed:

1. Full Customization of Email Headers: As a professional user, I must be able to fully control all aspects of the email headers, including the Reply-To, CC, and BCC fields. Currently, eForm imposes automatic settings, and this severely limits my ability to tailor the email workflow to my specific needs. For example, I might want to set different Reply-To addresses depending on the department the inquiry is addressed to.

2. Disable or Override Automatic Settings: The automatic insertion of the Reply-To header by eForm (or any automatic header manipulation) should be optional. Professional environments demand the flexibility to either manually set or entirely disable such features without hardcoded interference from the plugin. This is crucial for maintaining a streamlined and professional communication flow.

3. Customizable Reply-To for Admin and User Emails: While I appreciate your solution for ensuring email delivery, the focus here is on efficiency and customization. Admins must be able to reply directly to the user’s provided email address without a secondary Reply-To or the need for workarounds that could confuse email clients or result in emails being misrouted.

4. Form Flexibility: Plugins, especially those marketed as professional tools, must not impose restrictions or automatic behaviors that a user cannot fully control. I am currently using much simpler and even free plugins that allow this level of flexibility. I would expect eForm to offer at least the same degree of customization to its professional users.

In conclusion, I strongly recommend considering updates that allow users to fully customize email headers without any predefined values being forced by the plugin. This level of control is crucial for ensuring that tools like eForm can meet the needs of professional users.

I look forward to your feedback and hope that these changes can be implemented in future updates.

Thank you for your understanding and support.

bmahesh

bmahesh Author Team

Hello,

Thank you for the suggestion! We’ll certainly explore the possibility of incorporating this feature in future updates.

Knowledge Base | Support

Hi,

I’m interested in learning more about your form tool.

1.Specifically, I want to set up a 5 star review funnel that works as follows: If a customer selects a 1-3 star rating, they are directed to fill out a feedback survey. If they select a 4-5 star rating, they are redirected to leave a review on Google Maps. Could you please let me know if your form can support this functionality?

2.Additionally, do you offer services for building such a review funnel?

3.Lastly, is it possible to create a SaaS solution where clients can have their own individual portal? – access to the 1-3 star rating feedback survey. 

4.If we can’t do Saas portal, is it possible for each individual survey to receive email to 1-3 star rating feedback survey.

 Thank you!

bmahesh

bmahesh Author Team

Hello,

Thank you for showing interest in our plugin, please review my answers below -

1. Yes, this is possible using conditional redirection.

2. Yes, we provide custom services.

3. We have a dedicated User Portal page where user can view their submission. Filtering records based on rating is not possible, we need to build a custom module to achieve this type of feature.

4. Conditional email to admin based on the rating is possible, unfortunately, this is not possible in case of user notifications.

Let me know if you have further queries.

Knowledge Base | Support

apologies if this has been asked before but when you insert a popup form…..which I do in Elementor for my headers so it appears on every page….how do you minimise the height of the code so it doesn’t create a big gap?

bmahesh

bmahesh Author Team

Hello,

Can you please share the screenshot or URL of the page where you want this change?

Knowledge Base | Support

well I want it to display in the header so it would be for the entire site….I have tried adding css through microthemer but it only affected one page, see the big gap at the top with the popup code inserted in the theme header template for the site…..https://raisemoney.ie/

bmahesh

bmahesh Author Team

Hello,

Let me know if you are asking for the gap shown here at https://pasteboard.co/3TfdxxYIVy4K.png

Knowledge Base | Support

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