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Discussion on eForm - WordPress Form Builder

Discussion on eForm - WordPress Form Builder

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6044 comments found.

Hi,

I’m interested in learning more about your form tool.

1.Specifically, I want to set up a 5 star review funnel that works as follows: If a customer selects a 1-3 star rating, they are directed to fill out a feedback survey. If they select a 4-5 star rating, they are redirected to leave a review on Google Maps. Could you please let me know if your form can support this functionality?

2.Additionally, do you offer services for building such a review funnel?

3.Lastly, is it possible to create a SaaS solution where clients can have their own individual portal? – access to the 1-3 star rating feedback survey. 

4.If we can’t do Saas portal, is it possible for each individual survey to receive email to 1-3 star rating feedback survey.

 Thank you!

bmahesh

bmahesh Author Team

Hello,

Thank you for showing interest in our plugin, please review my answers below -

1. Yes, this is possible using conditional redirection.

2. Yes, we provide custom services.

3. We have a dedicated User Portal page where user can view their submission. Filtering records based on rating is not possible, we need to build a custom module to achieve this type of feature.

4. Conditional email to admin based on the rating is possible, unfortunately, this is not possible in case of user notifications.

Let me know if you have further queries.

Knowledge Base | Support

apologies if this has been asked before but when you insert a popup form…..which I do in Elementor for my headers so it appears on every page….how do you minimise the height of the code so it doesn’t create a big gap?

bmahesh

bmahesh Author Team

Hello,

Can you please share the screenshot or URL of the page where you want this change?

Knowledge Base | Support

well I want it to display in the header so it would be for the entire site….I have tried adding css through microthemer but it only affected one page, see the big gap at the top with the popup code inserted in the theme header template for the site…..https://raisemoney.ie/

bmahesh

bmahesh Author Team

Hello,

Let me know if you are asking for the gap shown here at https://pasteboard.co/3TfdxxYIVy4K.png

Knowledge Base | Support

Hi, I want to create an advance form of 10 pages(single form-page break view).
  • Once created i want to display the data in front end in “Table Format”. But each page should reflect each row, while export to excel it should do the same.
    • And I have multiple same fields in a form. means I collect same field data multiple time in same form. Please advise asap
      • A separate tab to view entries of forms & export that data to excel or csv format
bmahesh

bmahesh Author Team

Hello,

Sorry, it’s not possible to separate the single submission into multiple rows in the export.

Knowledge Base | Support

Hi again,

I really liked your plugin functionality amd UI. So iam approaching you again. I was just experimenting your export function and developed code for plugin. It has a admin menu called eform custom export. We can enter form id and export to excel according to page wise. If you can test this and make it work finetune. I can pay double the price of plugin rate of codecanyon. Hope you understand the importance of data export which is important function to me Please find plugin code here: https://chatgpt.com/share/e17a2573-6a50-45ed-a61c-67366179a3e9

bmahesh

bmahesh Author Team

Hello,

Sorry, but it’s not possible to implement your requirements at this time. You would need to develop a custom module to achieve this.

Let me know if you have further queries.

Knowledge Base | Support

A terrible problem arose that when I go to configurations in forms, instead of a normal window with options, I get a broken setting on a dark background. Nothing helped, I disabled all plugins and left only Forms, perhaps a conflict, but again it did not help and I do not understand how to fix it.

Here is a link to the video https://we.tl/t-4FdtnLRRMj

Hi! Thank you, will you fix this problem in the new version of the plugin?

bmahesh

bmahesh Author Team

Hello,

This issue does not originate from our plugin. It may be due to custom code written in the theme or elsewhere.

Knowledge Base | Support

Thank you. Can you help fix this or release an update to fix this? Why is it that the configuration menu is affected and the other ones are not?

Please guys help, why this happening: https://prnt.sc/5hcDtwjT0wdI

bmahesh

bmahesh Author Team

Hello,

Can you please send me details so that I can look into it and suggest you accordingly?

Knowledge Base | Support

My friend i did added the details i am not seeing the porches details and this is 3rd time i even added the screenshot https://prnt.sc/too6e-zNr0pA

bmahesh

bmahesh Author Team

Hello,

I apologize for the confusion. Please enable one of the settings shown in the screenshot – https://pasteboard.co/uXJkAhYTd6Er.png

Let us know if you have further queries.

Knowledge Base | Support

How come there has been no updates in over a year now? I am only asking because i have people who keep making submissions and for whatever reason seems like attachments are not coming in. Only happens on one site but was hoping an update would have resolved this issue.

bmahesh

bmahesh Author Team

Hello,

I apologize for the delay in the updates. It seems the issue may not be related to the updates but rather to some settings or configuration.

Could you please provide more details about the issue?

Knowledge Base | Support

what is this message guys, i can now see submissions:

Both detail and element tables are hidden. Please show at least one of them.

bmahesh

bmahesh Author Team

Hello,

Could you provide more details about your issue?

Knowledge Base | Support

Hi,

is there a way to disable the submission completly? (I hid the button but “Enter” still submits the form.) I want to use it just as an calculator.

Kind regards

Hello,

This can be possible with the following steps -

1. Remove all the buttons from the form through the setting. 2. Add JS for escaping the enter key event. You can add this script using the Embed code element -

    jQuery(document).on( 'completedUI.eform', function() {
        jQuery(window).keydown(function(event){
            if(event.keyCode == 13) {
              event.preventDefault();
              return false;
            }
          });
    });

Let me know if you have further queries.

Knowledge Base | Support

Without me having to input individual options in the dropdown, is there a way to pull the list of wordpress users into the dropdown options?

Hello,

Sorry, this is not possible without a custom code.

Knowledge Base | Support

Hello, Since some times when you sub,it a form it will be spinning without end. However, if you check the form it has been submitted and received on admin and via email but the use is not shown that the form has been submitted.

How can I fix this as customers are complaining that they don’t when form is submitted or now

You can try here

https://autoriche.com/eforms/location-vehicule-a-kinshasa-rd-congo/6/

Hello,

I have reviewed your form, and it is indeed taking some time to submit. Unfortunately, we do not have control over the form submission time as it solely depends on the server resources.

To compare server speed, please check the same form on our demo server at demo.eform.live. You need to export your form from your server and import it on our demo server.

This will help us to determine if the issue is not related to server resources.

Knowledge Base | Support

When are you going to update? Been hearing that update will be soon for the past 3 months…

Hello,

Apologize for the delay. We are working on the updates and they will be available asap.

Knowledge Base | Support

Hello, is this a once off payment or the price billed yearly?

Hello,

This is a once-off payment.

Knowledge Base | Support

Hi,

My purchase code is no longer working for some reason.

Can you help, please?

Thanks, B

Hello,

Could you please try again? There might be a connectivity issue between the activation server and your server.

Knowledge Base | Support

Hello, I am having a problem that has not occurred to me before. In my test environment, PHP 7.4, Wordpress 6.4.5 works without problem. When installing it where my client has the same configuration I get “Server Side Error” I change PHP 8 and no problem, but when I make this change the other site they have within the hosting goes down. What can I do if in the original configuration it works for me in my test environment.

Hello,

​It seems your server or our plugin conflicts with the PHP version. Please replace the exporter plugin with the patched version from the following URL -

https://drive.google.com/file/d/16kfItHLP0s-lPHRPGslUJB7cTZZomdRq/view?usp=sharing

Let me know if you still have the issue after updating the plugin.

Knowledge Base | Support

“We faced problems while connecting to the server or receiving data from the server. Please wait for a few seconds and try again.

If the problem persists, then check your internet connectivity. If all other sites open fine, then please contact the administrator of this website with the following information.

TextStatus: error HTTP Error: undefined”

The problem continues, I’ll paste you the error log anyway.

[04-Jul-2024 04:41:43 UTC] WordPress database error Table ‘autopis1_wp64759.wprd_fsq_export’ doesn’t exist for query SELECT e.created created, f.name name, e.id id FROM wprd_fsq_export e LEFT JOIN wpnf_fsq_form f ON e.form_id = f.id ORDER BY e.id DESC made by require_once(‘wp-admin/admin-header.php’), do_action(‘admin_enqueue_scripts’), WP_Hook->do_action, WP_Hook->apply_filters, IPT_EForm_Shortcodes_TinyMCE->fsqm_mce_extendor, do_action(‘ipt_fsqm_tmce_extendor_script’), WP_Hook->do_action, WP_Hook->apply_filters, IPT_FSQM_EXP_Export_API::persistent_shortcode_script, IPT_FSQM_EXP_Export_API::get_exports

Hello,

Seems there is an issue with the Exporter Addon installation. Please follow these steps to install the addon properly – https://wpquark.com/kb/exporter-fsqm/exporter-installation/installation-of-exporter-for-fsqm-pro-addon/

Knowledge Base | Support

The purchase code I was given no longer works on my website—it says ” Invalid Purchase Code” and continues to ask me to register the product. I can’t submit a support ticket because your service tickets require me to renew support. I don’t feel I should have to renew support for an item I bought to continue working on the website. Do you have a solution to this?

Hello,

I apologize for the inconvenience. Please try again in a few hours. The issue may be due to a communication failure between your server and our activation server.

Knowledge Base | Support

do you have any plan to upgrade this plugin…also need help to fix one issue…i cant export any reports now….once i click on download csv the error is Export and/or Form Deleted.

Hello,

Yes, we are working on the updates, which will be available soon. Can you please share the server error log generated while performing the action?

Knowledge Base | Support

Hello, I understand that after clicking the “Contact form” button, the form may appear in a popup window. Is it also possible to make the form appear for selected products or a selected product category and then make the “Add to cart” button invisible (WooCoommerce)?

Hello,

This can be possible using Custom Popup Trigger for Other Editors.

You would need to create separate forms for each product or category with WooCommerce integration.

Knowledge Base | Support

Hi, sorry your support tickets is too many steps to send a ticket. My question is about the HUGE space between the label and the field, for example, the phone number field title is too far away from the field itself, is it possible to remove this huge space? Thank you

Hello,

Can you please share URL of the form where you have this issue? Our ticket system is not so complicated. Just you need to use your purchase code.

Knowledge Base | Support

I have a pre-sales question. Can I make a form in which I provide a email(with a .doc file attached) to the customer after the payment is successful. The email should not be sent if the payment fails. Can I achieve this functionality using eform?

Hello,

I’m sorry, but this isn’t possible. You can manually send an email with an attachment to the user only after verifying the payment.

Knowledge Base | Support

Hi,

i wanned to build a dynamic link based on the users answers in the form to show below different form elements. Everything works great so far however when i try to do a button or Textlink like this: https://example.net/e-bike-finder/?size=%M5%

it always adds a span> arround the value of M5 . how can i avoid this? I just want the value contained without any extra elements.

Hello,

I apologize for the confusion. Unfortunately, Buttons and Rich Text elements are not included in this feature.

Knowledge Base | Support

Hey, thanks for the answer. Is there any way to achive this? We need to generate custom links based on the input values of the user. I think thats a very usefull function! I am ready to implement custom code also, maybe i can add something to the functions.php? This is for a new website but without that feature i cant use eforms, which i rly would like to do, as i already familiar with this tool as i use it on 7 other websites :D

Hello,

Apologies for the delay. Unfortunately, it’s not possible to include a Rich Text element in the URL, as it generates its own unformatted code that isn’t compatible with URL formatting.

You will need to use existing and supported elements.

Knowledge Base | Support

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