Hi diederikk

Please read this documentation page about ACF – https://filtereverything.pro/resources/acf/ the code is not needed to display labels instead of values it’s already working from the box in the latest version of the plugin.

Best Regards,
- Victor

Excellent, thanks for the quick reply. I changed the ACF field to label & value, and it works!

We are glad to hear that everything is working well.

Best Regards,
- Victor

Hi srini16

Currently, there is no out-of-box solution for that. You can make it look like here – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/#3-columns

Here’s how you can do it. Go to the filters -> settings -> experimental -> custom CSS and add next styles:

.wpc-filter-set-2450 .wpc-filter-title{
  margin-bottom: 0;
}
.wpc-filter-set-2450 .wpc-filter-content{
  position: absolute;
  left: 0;
  right: 0;
  background: #fff;
  /*box-shadow: 0px 5px 5px rgb(0,0,0,0.1);*/
  z-index: 10;
  border-radius: 2px;
  padding: 20px 20px;
}
.wpc-filter-set-2450 .wpc-filter-has-selected .wpc-filter-content,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-content{
  border: 1px solid #cccccc;
  border-top: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  padding: 9px 19px 10px 19px;
  border: 1px solid transparent;
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  border: 1px solid #cccccc;
}
.wpc-filter-set-2450 .wpc-filter-has-selected:not(.wpc-closed) .wpc-filter-header,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-header{
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-wrap-icons{
  line-height: 1.5;
}

Then go to the page where you have your filters widget on and inspect the filter widget in order to find its ID – https://prnt.sc/9j3SiL-VXk3f and use it in this CSS instead of 2450 with your ID

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

Also, here is a code to make it close when clicking on any other area, and when clicking on the next dropdown, you can place it in the functions.php file of your theme:

function add_filter_toggle_script_to_footer() {
    ?>
  <script>
    jQuery(document).ready(function($) {
        function initFilterToggles() {
            // Get all filter collapsible sections
            const filterCollapsibles = document.querySelectorAll('.wpc-filter-collapsible');

            filterCollapsibles.forEach(collapsible => {
                const button = collapsible.querySelector('.wpc-filter-header button');
                button.addEventListener('click', function(event) {
                    event.stopPropagation(); // Prevent propagation to parent elements

                    // Toggle open/close classes
                    if (collapsible.classList.contains('wpc-opened')) {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 } else {
                        // Close all other collapsibles
                        filterCollapsibles.forEach(otherCollapsible => {
                            if (otherCollapsible !== collapsible) {
                                otherCollapsible.classList.remove('wpc-opened');
                                otherCollapsible.classList.add('wpc-closed');
 }
 });

                        // Open clicked collapsible
                        collapsible.classList.add('wpc-opened');
                        collapsible.classList.remove('wpc-closed');
 }
 });
 });

            // Close collapsibles if clicked outside
            document.addEventListener('click', function(event) {
                if (!event.target.closest('.wpc-filter-collapsible')) {
                    filterCollapsibles.forEach(collapsible => {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 });
 }
 });
 }

        // Initialize filter toggles on page load
        initFilterToggles();

        // Reinitialize filter toggles after AJAX update
        $(document).on('ajaxComplete', function() {
            initFilterToggles();
 });
 });
    </script>
  <?php
}
add_action('wp_footer', 'add_filter_toggle_script_to_footer');

Best Regards,
- Victor

Hi srini16

Thank you for the credentials, when we make debugging we will let you know what could be the issue if we could find anything.

Best Regards,
- Victor

As far as we know, it should be released in a couple of months.

You can request a refund from the account where the plugin was purchased, but we recommend not rushing into it because, with a lifetime license, you basically have lifetime updates. And you can filter any CPT with it, so when it comes out, you can download the new version and work with it.

Best Regards,
- Victor

I understand that it is a life time warranty but unfortunately I need the feature, now. I have had a look in Envarto where I purchased the plugin and there is no option to request a refund. Do you know where in my account I can request a refund?

We’re not entirely sure about this, as as a support team we’ve never made a refund request, so it’s best to refer to the Evanto FAQ or ask Evanto Support for this information, as we do not want to provide any false information on it.

Also, please note that the support team is not working on the refunds, usually you should get a response around a week or two.

Best Regards,
- Victor

Hi srini16

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi eeaustgroup

Thank you for that, the answer was provided via Email with the link.

Best Regards,
- Victor

i got the email but without a link.

What we meant is the link to the category page. So if the category page displays only 3 products and all of the categories applied on those products are the same as this category page, then others will not appear in the filter. If there is at least one product with another category applied to it as well, then it will be displayed in the filters.

Best Regards,
- Victor

No, that’s impossible, but you can configure Firewar to not allow the bots to crawl on the filtered pages with wildcards like mysite.com/shop/* and the rest of the links, so everything that goes beyond * will not be crawled.

Best Regards,
- Victor

I see. Is it possible to load the page with the filter inside a modal window?

Yes, all you need to do is place the shortcode [fe_widget] in your modal window. And on the pages where the filter set is applied to the page, it will appear there. But if you have multiple areas where the filter set should appear, it will appear only in one place, not in all of them at the same time.

Best Regards,
- Victor

Hi srini16

Please send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, and you can activate them only on the needed ones.

Best Regards,
- Victor

Done! You can activate it on the needed sites.

Best Regards,
- Victor

Thanks – links and credentials sent

Hi thomas-pr3

We have checked the site and configured it correctly. One of the pages is a homepage so in order to make it appear on the homepage, you need to choose Common WordPress page + Homepage.

Best Regards,
- Victor

Thank you very much for your fast support

Hi Citiblu

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the page with the issue so we can check it right away.

Best Regards,
- Victor

Hi srini16

Thank you for choosing Filter Everything PRO.

If it is physical memory on the hard disk, you can disable debugging logs, which in some cases can generate a log that takes up to several gigabytes.

If the issue is related to the PHP memory you might want to increase it on your site.

If it is connected to the RAM, in this case, we are not sure what we can recommend as we do not know the specifications of your server and we do not know how exactly it is happening and how you managed to fix it to run again. If you provide more information on it we might help you to fix it.

Best Regards,
- Victor

There were deprecated functions from the 7.4 and everything rushed to the 8+ so we had to fix it, perhaps it can be the case. But we have on our testing site 7.4.33 as well and everything is working well. So it must be some server settings.

Best Regards,
- Victor

Yeah, hard to say. Though, thank you for looking into the issue. Everything seemed resolved now!

Do you still need access to any of the staging site/ftp/etc for testing? If not I can shut those down.

Thanks

Hi nathanh61

No, if everything is resolved, we don’t need any access, we are happy to hear that everything is working well.

Best Regards,
- Victor

Hi Victor,

I seem to have fixed it by adding

define( ‘FLRT_PERMALINKS_ENABLED’, false );

to my functions.php (using the Code Snippets plugin).

Cheers Tom

Hi Tom

This issue can happen if you are not using unique URL prefixes. So if you have a slug new-something and created a filter with the Prefix new-something1 it could cause issues, but if you use let’s say new_something1 it would work as it should.

Best Regards,
- Victor

But have you tried it with all of the 4 cookies? As previously we provided only 3 as we accidentally missed the 4th one.

wpcContainersStatus
wpcHierarchyListStatus
wpcMoreLessStatus
wpcWidgetStatus

Best Regards,
- Victor

Hi Victor!! Thank you! I’ve sent the 4th cookie to Dreamhost support. I’m hoping it’ll do the trick. THANK YOU for working with me on this!

We are hoping this will help to fix the problem. Let us know the results.

Best Regards,
- Victor

Hi topmusikofficial01

We have tested this plugin (the free version of it) and it seems like the products are displayed via API or any other custom ways. Also, page builders like Elementor cannot find the post type of those products created by SureCart plugin and display them with the grid loop element.

So if this plugin does not display posts via WP_Query then they cannot be filtered. You can make a request to their support in order to ask if it is possible to somehow display products with the WP_Query on the page in order to filter them.

Best Regards,
- Victor

Hi topmusikofficial01

Thank you for your interest in the Filter Everything plugin.

Can you please provide more detailed information on the plugin you are mentioning, and in which exact way you are planning to use them together? So we could provide some information on it.

Best Regards,
- Victor

Hi kevin467

Thank you for choosing Filter Everything PRO.

Yes, it is working with the grid loop, and everything is working correctly and filtering, as you might see here – https://prnt.sc/Wb83fGWhUOTE

So what might be the issue? It is actually simple, first is the container for AJAX, you choose the ”.collection-container” class for the AJAX settings, which is bad, as it is repeating 3 times in different places on your page, including the filter set. We recommend setting with the Elementor unique class/ID on the grid loop element or the container that only has inside this grid loop element. So the AJAX will update only one container on the site.

Secondly, which is responsible for the empty page after filtering, until you refresh the page. You are either using some lazy load or any other things from the settings to make your posts appear with animation, etc and it is not AJAX compatible by default. You can read about it more here – https://filtereverything.pro/resources/ajax-instructions-only/

Best Regards,
- Victor

Hi russellviode

Thank you for choosing Filter Everything PRO.

Absolutely, please check this page – https://filtereverything.pro/resources/mobile-devices-new-approach/ it contains information on any issues like that and how they can be fixed. If to be more precise there will be a title “The mobile button is visible on all pages” with the fix under it.

Best Regards,
- Victor

Hi tngridharan

Thank you for choosing Filter Everything PRO.

Can you please provide more detailed information, on what you mean by “how to get URL Prefixes to my filters” you write any unique values there that don’t cross with the already created slugs on your site?

Best Regards,
- Victor

Hard to say actually, maybe you need to increase the PHP memory limit.

Or rewrite the code for a bit following the example from the documentation page – https://filtereverything.pro/resources/all-about-seo/

Best Regards,
- Victor

I tried increasing the limit, but it didn’t help. Anyway, thanks for the response.

If possible, in future plugin updates, it would be ideal and convenient to add the ability to display the title and SEO description using a custom field or shortcode.

I also have another question regarding licenses: where can I check which websites have the plugin activated? It seems I’ve used all the keys, but not all sites are published, and some are still in test mode.

Hi sergey_web

Well, you can change the theme template and use the default entities to display post titles. And placing the SEO Descriptions is already possible via function and this function can be rewritten as a shortcode, so you can use it on the site like that.

But, we are going to send your request to the development team, perhaps they will add something like that in future updates.

You can send us the license keys via PM so we can provide this information for you or deactivate it across all of the sites, so you can activate it only on the needed ones. PM is here – https://codecanyon.net/user/fe_support

Best Regards,
- Victor