8956 comments found.
“Error: Set was not saved.” When trying to set any product filter (Product Category, Product Type, etc..) It’ll save when I first set it up, but if I try to add another filter/etc, it’ll give me the error above. It also grays out the filter options for Product category/product type/etc… (Other fields stay normal color)
Other filters seem to working as expected though.
Upon further testing, it looks like all the taxonomy fields aren’t working. Not just for the product filters. (Also for posts/etc..)
Also the “filter by” field seems to be blank after the initial saving.
I am also seeing this error when I turn on debugging. Notice: Undefined offset: 1 in /home/infiniteties/public_html/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 62 Post
Hi nathanh61
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with the issue, so we can check it right away.
Best Regards,
- Victor
Done and done, thanks! 
Any luck with finding the issue?
Hi nathanh61
We are still checking what could cause this issue because it looks like the taxonomy is not connected to the post type which is weird.
Best Regards,
- Victor
Hello Victor, Would it be helpful to also have access via FTP/etc?
Thanks
Yes, you can send it as well, currently, we finished checking the database, seems like everything is correct there. This is very weird, and we can’t find the exact root of what could cause it yet, but we are working on it.
Best Regards,
- Victor
Sounds good, I just sent the FTP info. Should I expect any backup restoration from your team? I’ve got a few other things I need to work on for the site but don’t want them overwritten. (Different pages and not related to the filtering plugin)
If so, I can also setup a staging site that you can mess with however you’d like.
You can restore the backup from the updraft, or from your hosting if have backups there with the database and everything else. That would be nice if you could make a staging site, so we could go full-on without worrying about anything.
Best Regards,
- Victor
Sounds good, the staging site is ready now. Its in the directory /public_html/staging
Domain is the same just with /staging/ at the end.
Same user/pass. Your FTP should have access to it as well. Feel free to do whatever you need.
Thanks!
Oh, I just noticed something. Previously we were on PHP 7.4 but when I switch to 8.1 it seems like everything works again… Is there anything in the plugin that requires something php 8 includes?
I think I may have gotten to the bottom of it. I had a few missing optional PHP extensions on 7.4.
mbstring, zip, fileinfo and intl. I am guessing one of those had something to do with the issue.
There were deprecated functions from the 7.4 and everything rushed to the 8+ so we had to fix it, perhaps it can be the case. But we have on our testing site 7.4.33 as well and everything is working well. So it must be some server settings.
Best Regards,
- Victor
Yeah, hard to say.
Though, thank you for looking into the issue. Everything seemed resolved now!
Do you still need access to any of the staging site/ftp/etc for testing? If not I can shut those down.
Thanks
Hi nathanh61
No, if everything is resolved, we don’t need any access, we are happy to hear that everything is working well.
Best Regards,
- Victor
Hi Victor,
My question relates to the use of checkboxes.
I have discovered that these generate a new URL e.g. /page-where-the-filter-is/new-page/
I don’t have a page for the ”/new-page/”, so obviously it returns a 404.
Numeric sliders work perfectly because they generate a dynamic URL.
What is the correct set up with checkboxes?
I will check through the documentation, but you might get back to me before I find it.
Cheers Tom
Hi Victor,
I seem to have fixed it by adding
define( ‘FLRT_PERMALINKS_ENABLED’, false );
to my functions.php (using the Code Snippets plugin).
Cheers Tom
Hi Tom
This issue can happen if you are not using unique URL prefixes. So if you have a slug new-something and created a filter with the Prefix new-something1 it could cause issues, but if you use let’s say new_something1 it would work as it should.
Best Regards,
- Victor
Hello.
The FilterEverythingPRO plugin is causing the site to load an unending loop of cookies. We have a managed wordpress site w Dreamhost running WP 6.6.1 and Avada theme 7.11.9.
I’ve been in touch with Dreamhost and they added a cookies string to disable your cookies, but responded with:
“I made sure those were set, according to the information provided by the filter-everything plugin’s support, and the cache is still being bypassed. The cookies that are returned are the following:
set-cookie: 1qu08uit=j12yyg6qo1vw; expires=Tue, 20 Aug 2024 19:19:28 GMT; Max-Age=432000; path=/; secure; HttpOnly set-cookie: 8mphwj6r=hzeus2d9iwda; expires=Tue, 20 Aug 2024 19:19:28 GMT; Max-Age=432000; path=/; secure; HttpOnly
Please double check with the plugin’s support to see if they can provide a custom VCL to make these cookies cache-friendly.”
I realized that this problem happened towards the end of July when WP was updated to 6.6.1 on July 20. Don’t know if that’s important, but thought I’d note.
Can you provide a custom VCL? Thanks so much!
Hi KellyDillon
So it turned out that there were 4 cookies
wpcContainersStatus – responsible for memorizing the status of an open or closed filter
wpcHierarchyListStatus – responsible for memorizing the open or closed hierarchy
wpcMoreLessStatus – responsible for memorizing the open or closed More/Less list
wpcWidgetStatus – responsible for memorizing the status of the open or closed Filter Widget if the Special Pop-up Filters Widget for Mobile option is disabled
So you can try to use them all in order to exclude.
As for “custom VCL”, please provide more information on what you mean by it. We are a bit confused about this abbreviation.
Best Regards,
- Victor
Update from host: Cookies are still affecting that cache:
set-cookie: 1qu08uit=j12yyg6qo1vw; expires=Sun, 25 Aug 2024 13:21:20 GMT; Max-Age=432000; path=/; secure; HttpOnly set-cookie: 8mphwj6r=hzeus2d9iwda; expires=Sun, 25 Aug 2024 13:21:20 GMT; Max-Age=432000; path=/; secure; HttpOnly
HIT means successful cache and MISS means not being cached:
BYPASS: 506 HIT: 180 MISS: 101949
It’s those misses that are killing the site, apparently. Can you help in any way? My 30 day window with you is getting close to expiring.
But have you tried it with all of the 4 cookies? As previously we provided only 3 as we accidentally missed the 4th one.
wpcContainersStatus
wpcHierarchyListStatus
wpcMoreLessStatus
wpcWidgetStatus
Best Regards,
- Victor
Hi Victor!! Thank you! I’ve sent the 4th cookie to Dreamhost support. I’m hoping it’ll do the trick. THANK YOU for working with me on this!
We are hoping this will help to fix the problem. Let us know the results.
Best Regards,
- Victor
I created an ecommerce website using the SureCart plugin in WordPress… unfortunately, the SureCart plugin does not yet have a price range filter or to sort products by price… can the Filter Everything plugin be used in the SureCart plugin to add these filters?
Hi topmusikofficial01
We have tested this plugin (the free version of it) and it seems like the products are displayed via API or any other custom ways. Also, page builders like Elementor cannot find the post type of those products created by SureCart plugin and display them with the grid loop element.
So if this plugin does not display posts via WP_Query then they cannot be filtered. You can make a request to their support in order to ask if it is possible to somehow display products with the WP_Query on the page in order to filter them.
Best Regards,
- Victor
can this plugin be used on surecart
Hi topmusikofficial01
Thank you for your interest in the Filter Everything plugin.
Can you please provide more detailed information on the plugin you are mentioning, and in which exact way you are planning to use them together? So we could provide some information on it.
Best Regards,
- Victor
Is this compatible with Elementor Loop Grid? https://elementor.com/help/loop-grid/
I have set up a post loop using Elementor but the filters don’t seem to be working. Please take a look: https://gndadev.wpenginepowered.com/diy-exhibits-test/When I apply a filter, the filter just appears twice on the page instead of filtering the posts.
Hi kevin467
Thank you for choosing Filter Everything PRO.
Yes, it is working with the grid loop, and everything is working correctly and filtering, as you might see here – https://prnt.sc/Wb83fGWhUOTE
So what might be the issue? It is actually simple, first is the container for AJAX, you choose the ”.collection-container” class for the AJAX settings, which is bad, as it is repeating 3 times in different places on your page, including the filter set. We recommend setting with the Elementor unique class/ID on the grid loop element or the container that only has inside this grid loop element. So the AJAX will update only one container on the site.
Secondly, which is responsible for the empty page after filtering, until you refresh the page. You are either using some lazy load or any other things from the settings to make your posts appear with animation, etc and it is not AJAX compatible by default. You can read about it more here – https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
- Victor
Hi,
I have an issue where the pop up mobile widget shows the ‘filter’ button at the top of every page, not just the product archive pages where it should only show. Would you have any idea why it might be showing on every page?
Hi russellviode
Thank you for choosing Filter Everything PRO.
Absolutely, please check this page – https://filtereverything.pro/resources/mobile-devices-new-approach/ it contains information on any issues like that and how they can be fixed. If to be more precise there will be a title “The mobile button is visible on all pages” with the fix under it.
Best Regards,
- Victor
Hi,
I am from lankatek.com may I know how to get URL Prefixes to my filters
Hi tngridharan
Thank you for choosing Filter Everything PRO.
Can you please provide more detailed information, on what you mean by “how to get URL Prefixes to my filters” you write any unique values there that don’t cross with the already created slugs on your site?
Best Regards,
- Victor
Hi. I encountered an issue, I can’t update the filters. It’s giving me an error – “Error: this prefix is not allowed because it matches a taxonomy or term name already used on your site. Please use a different prefix.” Although it worked fine before. What could be the problem?
Hi sergey_web
Maybe after creating a filter set, you added some categories or anything else that is crossing with your URL Prefixes for filters.
Just keep in mind that a category and a category-something can be perceived as actually the same category, as it might take the first part to check.
Best Regards,
- Victor
Thank you, indeed a category was created that I hadn’t noticed.
One last question, after updating the plugin, the filters often trigger a 500 error, especially when I try to display the SEO description in the product category. I used to have custom code, but now it doesn’t work. Could you help with this issue? Here’s a screenshot of the code that breaks the product category and causes the 500 error – https://prnt.sc/phvxIKmWHOuG
Hard to say actually, maybe you need to increase the PHP memory limit.
Or rewrite the code for a bit following the example from the documentation page – https://filtereverything.pro/resources/all-about-seo/
Best Regards,
- Victor
I tried increasing the limit, but it didn’t help. Anyway, thanks for the response.
If possible, in future plugin updates, it would be ideal and convenient to add the ability to display the title and SEO description using a custom field or shortcode.
I also have another question regarding licenses: where can I check which websites have the plugin activated? It seems I’ve used all the keys, but not all sites are published, and some are still in test mode.
Hi sergey_web
Well, you can change the theme template and use the default entities to display post titles. And placing the SEO Descriptions is already possible via function and this function can be rewritten as a shortcode, so you can use it on the site like that.
But, we are going to send your request to the development team, perhaps they will add something like that in future updates.
You can send us the license keys via PM so we can provide this information for you or deactivate it across all of the sites, so you can activate it only on the needed ones. PM is here – https://codecanyon.net/user/fe_support
Best Regards,
- Victor
Hello team, i want to buy the plugin! Would you please explain what is this feature about: smart filter color variation ?
Hi rgbweb
Thank you for your interest in the Filter Everything plugin.
We are not exactly sure what you mean by the “smart filter color variation”
Perhaps you are referring to the color swatches – https://filtereverything.pro/resources/brands-and-color-swatches/
Or do you mean if you can filter product variations by color attribute? If so, it also works with variations.
If none of these answers are what you’re really looking for, please provide more details so we can provide you with the information you need about it.
Best Regards,
- Victor
ok, there is one feature in the plugin PRO version overview that the Free version does not have, it is in the list just like this: supports smart filtering by Woo product variations. So I want to know exactly how this makes difference with the Free version which does not come with it. I hope i have made myself clear this time. Thanks for the quick answer.
So the PRO version has this option – https://prnt.sc/vAQ4tZJJ_QMv “Use for variations”
How does it work, if you have variable products with different colors like this – https://prnt.sc/LB0Y0b9y9m6b when you turn on the option “Use for variations” filtering will run through those variations, let’s say, to find the one with the blue color. If it finds the variation with such color, the whole variable product will be displayed.
If this option is turned off, it won’t look in the variations for the needed terms, it will only check the parent product attribute that is applied to it.
So the Free version simply won’t filter variable products by their variations, only by the parent product attribute that is applied to it.
Best Regards,
- Victor
So, that is exactly what I need sir, thank you so much Victor.
Hi,
sorry I can’t give you access to the site. Can you guide me in solving a problem?
I don’t know if this will be associated with the previous comment so I will describe the problem again in detail.
I use an Elementor Pro + Hello Theme, I want to set up a filter for the search results page. The search result page is built through Elementor Pro theme builder with a loop widget.
This is page: https://oprema.fit/c-rigs/?s=barbell
As you can see filtering does not work, I tried all possible combinations of settings but nothing helped.
There are filter settings: https://paste.pics/RQ1F6
Hi aomanov
There’s not much that we can do without credentials. But you can try to change the query in the “And what to filter” to another one and hit update. Then go to the search page and test it, do not forget to refresh the page before testing.
Best Regards,
- Victor
Hi,
I sent the credentials
Thanks
Hi,
I sent the credentials
Thanks
We have checked the site and for the search, you need to use the “product search” element – https://prnt.sc/uF5mf7ORon_x
So the link should look like this https://oprema.fit/c-rigs/?s=barbell&post_type=product
Elementor creates its own template search page which is not compatible with the default search algorithms without specifying the posts type which should be included.
Best Regards,
- Victor
Hi,
Thank you for pointing this out. I modified an Elementor search output for the product post type and now it work!
For anyone encountering the same problem, here is the solution:
function modify_elementor_search_query( $query ) { if ( !is_admin() && $query->is_search() && !isset($query->query_vars[‘post_type’]) ) { $query->set( ‘post_type’, ‘product’ ); } } add_action( ‘parse_query’, ‘modify_elementor_search_query’ );
Cheers!
We are happy to hear that the problem has been resolved. And thank you for sharing your solution with everyone.
Best Regards,
- Victor
and it not works right, sometimes the filters are not applied and showing other products , what is the problem here?
Hi EskorEnvato
Thank you for choosing Filter Everything PRO.
The first thing that we can notice is the infinite scrolling that can cause issues. Try to use a simple numerical one without AJAX, and test the workability.
Best Regards,
- Victor
Hello, I’m having problems activating the license, it keeps saying “unknown error”. Can you help me?
Hi kastriotsula
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
Hello, we have the same issue with the license. Tried several times this morning to activate the plugin again (was previously activated) but it keeps saying “unknown error”. We also purchased an additional license but same error. This is rather urgent.
Thanks Patrick
Hi Patrick
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
Hi,
I purchased Your plugin. I tried to activate the plugin but got an error message: “Unknown error”. First I clicked Get your license key. After that I got a license key that I pasted in the license key input. If I click activate license I am getting that error.
my email: ng20011224@gmail.com
Hi ng20011224
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Still show Unknown error when i enter the license key
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
hi sir, when i enter the license into my site, it always throw the error “This license key already used for two sites.”, but i only activate on one site. Could you help to check what’s the issue?
You can send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.
Best Regards,
- Victor
Hi ng20011224
The license was deactivated across all of the sites. You can activate it on the needed ones.
Best Regards,
- Victor
Hi,
I purchased Your plugin from envato/codecanyon. I tried to activate the plugin but got an error message: Unknown error. First I clicked Get your license key. After that I got a license key that I pasted in the license key input. If I click activate license I am getting that error.
Kind regards, Alari Jurtom alarijurtom@gmail.comHi Alari
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Hi We are unable to activate a license on one of my company’s sites. We have (3) licenses: 1. Shop.PulseForge.com: We are getting ‘Unknown error’ when attempting to activate the license. It’s the most recent license we purchased. We have deactivated the plugin & re-installed it. That didn’t work. 2. Research.PulseForge.com: License Activated 3. NovaCentrix.com: License Activated
Hi elnaleonardo
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server.
If it won’t work, can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the license key that you are trying to use on the site (via PM with the credentials).
Best Regards,
- Victor
Thanks Victor! I tried again & the license was successfully activated this time.
Thank you for letting us know that everything is working smoothly. Have an amazing day!
Best Regards,
- Victor
3535e47d-f9db-4f02-b327-0210352fe5bc – 18 Aug 2024 REGULAR LICENSE
Please help! Pro
Problem Hi, I installed the Trial version and set up 4 Filters. Then I downloaded the Paid Pro version (trial still showing in my Plugins).
I am still receiving an error code: No one Filter Set is related to this page. You can configure it in the Filter Set
Website: https://shop.superiorproductions.com/aaaaatest/
Goal: What do I do to make it work correctly?
Question 1. Should I delete the Trial?
Thank you for your time! Tamuel
tamuel2@netero.netHi Tamuel
Thank you for choosing Filter Everything PRO.
The links show that “The page you requested could not be found.” but if this is a singular page you can place the filter set in the “Where to filter” like this: Pages + Name of the page. If this is a home page or a shop page, Common WordPress pages Homepage/Shop.
Also, please check the quick start guide – https://filtereverything.pro/resources/quick-start/
Best Regards,
- Victor
I purchased this plugin today along with extended support, and installed it tonight on my local server, local wp in Wordpress. I installed it from the download link you emailed me which is inside Envato. I went into settings and tried to paste in my license key and it says unknown error.
Hi urbanmermaid9
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Hello again,
I have a problem with the translations of an ACF field that doesn’t show up in the filters. I just checked with the WPML team but they didn’t find the cause, they say that it’s maybe a compatibility problem? In my native language, the ACF filter work fine, but in english the translations don’t appear even if I translated them in the String Translation of WPML.
And the filtering doesn’t always work with ACF either, it’s quite strange
To be more precise, it seems to work correctly on the default shop page, but when I go to other categories, it doesn’t work, it calls the same filter though
Hi tsukimichan
The string translation is not working for filter terms, unfortunately. What you can do is either create a checkbox custom field, with all of the needed terms in all of the languages and apply the needed ones on each language post, then create a filter set from this custom field, and use from “more options” include/exclude in order to remove other languages terms.
As to the not working on the categories pages, try to place one filter set exactly on category pages and check it, perhaps they have unique queries.
Best Regards,
- Victor
Hi Victor,
- For the categories page, I don’t know why this work as random, but it seems to work fine for now, I cross my fingers!
- For the translation I’d still need help please. Before, I was a dropdown custom field, I changed it to a checkbox custom field as you said with 4 terms (the original 2 and the translated 2) but in ACF I set the fields as “same in all languages”, so I can’t change the options in my product page… Do you have any alternative by any chance?
Ah, this is bad that you have changed it like that, as now it will be mixed data content in the database, as old ones are not deleted. So one will be a singular data and the second one will be an array. You can read about it here – https://filtereverything.pro/resources/acf/#important
You can either create an absolutely new unique custom field, or clean the database from the old custom field data, but this is only if you know what you are doing.
Best Regards,
- Victor
Oh great… ACF is really… So let’s say I create an absolutely new and unique custom field, how can I get the translation to work? (that is my main problem now)
Or do you have any other solution than ACF that would work with the filter AND the translation?
Hi tsukimichan
For example, you have a custom field “number_1”
So why do we recommend checkboxes? You will have predefined values, and you won’t have any default ones like the select ones.
So you can do it in this way, this will be checkbox ACF custom field:
en_val
en_val2
en_val3
it_val
it_val2
it_val3
fr_val
fr_val2
fr_val3
So in short here we have 3 same terms in each language create a filter for en language use include/exclude and remove fr and it languages options. Do the same with fr and it filters and is done basically.
You can also create different custom fields, like en_custom fields, fr_custom fields, etc.
Without custom fields, you can create and translate taxonomies, or Woo product -> attributes for each language if you are using WooCommerce.
Best Regards,
- Victor
Thanks again Victor, it worked with this little hack, it was driving me crazy! Hope the ACF team will do something about this and the database! Thanks again for your filter plugin! Have a nice day^^
Hi tsukimichan
We are glad to hear that you made it all work. You did a good job!
Best Regards,
- Victor
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