Hi thanikoss

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi seeznak

Go to the Filters -> Settings -> URL Prefixes and add to each of them fe_ at the start of the prefix, like this “fe_style/fe_pages/...” hit the save button go to the filter set hit update, and go to the page with the filters refresh it and try to filter one more time if it fixed the issue.

Best Regards,
- Victor

That worked! Can you explain why that is? I’ve run into trouble with the prefixes being used, seems like maybe the conflict with the existing attributes in WP, I dunno. But if I know what’s going on then I can avoid this in the future…

Hi seeznak

If you have a category, page, or post with a slug car-something and create a filter with the Prefix car, this will cause issues, as they are crossing, and at this point, WP is confused about what to do with this URL, open a page or a category or apply filters. The prefix always should be unique, when you are using _ it will be one letter while – will be separate ones.

Best Regards,
- Victor

Hi smgcreativos7

Only with the custom code, make all of the options as radio buttons and make them all work together, so you can choose only one option out of all of the filters. Also, you can try to use the templates overriding – https://filtereverything.pro/resources/templates-overriding/

Best Regards,
- Victor

Can you teach me how to do that?

Hi smgcreativos7

No, unfortunately, we do not provide/debug custom coding as it is out of the scope of support policy.

Also, there is no way to teach doing such stuff, realistically speaking, if you have enough time on your hands (a few years) you can check some of the WordPress/PHP/JS development courses. Or you can always hire a developer using a platform like Upwork so he can write it for you.

Best Regards,
- Victor

Hi smgcreativos7

Yes, by default all of the filtered pages are not indexed. When you are creating SEO Rules, you can create a rule for each filter term and for each mix of filter terms, like color blue and size xxl and brand nike. So the SEO Rule will work only for this mix of filter terms when you choose one of them nothing will be indexed, only the exact same as in the SEO Rule.

Best Regards,
- Victor

In other words, only those filters to which I have SEO rules will be indexed?

Hi smgcreativos7

Yes, that is absolutely correct, and here you can find a documentation page on the SEO Rules – https://filtereverything.pro/resources/seo-rules/

Best Regards,
- Victor

Hi smgcreativos7

Thank you for choosing Filter Everything PRO.

There is a hook in the plugin “wpc_seo_canonical,” which you can use.

Best Regards,
- Victor

I don’t quite understand, where do I find this add-on?

Hi smgcreativos7

Well, you can read about hooks here in the WordPress documentation – https://developer.wordpress.org/plugins/hooks/ in order to understand how they are working.

Best Regards,
- Victor

Hi avinash11308

If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.

Best Regards,
- Victor

Hi clshealthinfo

Yes, unfortunately, things you are looking for with predefined filters can be only achieved via URL.

Best Regards,
- Victor

Hi,

Actually I was able to find a way to create a template for specific taxonomy, in this example the Cardiology specialty. However, it seems that not all of the filters appear in the filter widget. Do you know how we could get them all to display? I noticed that you cannot de-select the current taxonomy page in the filter as well.

Yes, you cannot select or deselect the current category filter term. It was made like that to not duplicate the category name on the already-category page.

The filter terms that you see in the filters depend on the posts that are displayed on this category page. So if there are no posts with the category cars applied to them in this category page, the cars category won’t be displayed as a filter term (when you have hidden empty filter terms to always hide).

Best Regards,
- Victor

Hi matthewm174

Please send us the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

private message sent

The license was deactivated across all of the sites. So now you can activate the needed sites. Unfortunately on the site that you provided via PM, there was no license activated.

Best Regards,
- Victor

Hi diederikk

Please read this documentation page about ACF – https://filtereverything.pro/resources/acf/ the code is not needed to display labels instead of values it’s already working from the box in the latest version of the plugin.

Best Regards,
- Victor

Excellent, thanks for the quick reply. I changed the ACF field to label & value, and it works!

We are glad to hear that everything is working well.

Best Regards,
- Victor

Hi srini16

Currently, there is no out-of-box solution for that. You can make it look like here – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/#3-columns

Here’s how you can do it. Go to the filters -> settings -> experimental -> custom CSS and add next styles:

.wpc-filter-set-2450 .wpc-filter-title{
  margin-bottom: 0;
}
.wpc-filter-set-2450 .wpc-filter-content{
  position: absolute;
  left: 0;
  right: 0;
  background: #fff;
  /*box-shadow: 0px 5px 5px rgb(0,0,0,0.1);*/
  z-index: 10;
  border-radius: 2px;
  padding: 20px 20px;
}
.wpc-filter-set-2450 .wpc-filter-has-selected .wpc-filter-content,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-content{
  border: 1px solid #cccccc;
  border-top: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  padding: 9px 19px 10px 19px;
  border: 1px solid transparent;
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  border: 1px solid #cccccc;
}
.wpc-filter-set-2450 .wpc-filter-has-selected:not(.wpc-closed) .wpc-filter-header,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-header{
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-wrap-icons{
  line-height: 1.5;
}

Then go to the page where you have your filters widget on and inspect the filter widget in order to find its ID – https://prnt.sc/9j3SiL-VXk3f and use it in this CSS instead of 2450 with your ID

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

Also, here is a code to make it close when clicking on any other area, and when clicking on the next dropdown, you can place it in the functions.php file of your theme:

function add_filter_toggle_script_to_footer() {
    ?>
  <script>
    jQuery(document).ready(function($) {
        function initFilterToggles() {
            // Get all filter collapsible sections
            const filterCollapsibles = document.querySelectorAll('.wpc-filter-collapsible');

            filterCollapsibles.forEach(collapsible => {
                const button = collapsible.querySelector('.wpc-filter-header button');
                button.addEventListener('click', function(event) {
                    event.stopPropagation(); // Prevent propagation to parent elements

                    // Toggle open/close classes
                    if (collapsible.classList.contains('wpc-opened')) {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 } else {
                        // Close all other collapsibles
                        filterCollapsibles.forEach(otherCollapsible => {
                            if (otherCollapsible !== collapsible) {
                                otherCollapsible.classList.remove('wpc-opened');
                                otherCollapsible.classList.add('wpc-closed');
 }
 });

                        // Open clicked collapsible
                        collapsible.classList.add('wpc-opened');
                        collapsible.classList.remove('wpc-closed');
 }
 });
 });

            // Close collapsibles if clicked outside
            document.addEventListener('click', function(event) {
                if (!event.target.closest('.wpc-filter-collapsible')) {
                    filterCollapsibles.forEach(collapsible => {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 });
 }
 });
 }

        // Initialize filter toggles on page load
        initFilterToggles();

        // Reinitialize filter toggles after AJAX update
        $(document).on('ajaxComplete', function() {
            initFilterToggles();
 });
 });
    </script>
  <?php
}
add_action('wp_footer', 'add_filter_toggle_script_to_footer');

Best Regards,
- Victor

Hi srini16

Thank you for the credentials, when we make debugging we will let you know what could be the issue if we could find anything.

Best Regards,
- Victor

As far as we know, it should be released in a couple of months.

You can request a refund from the account where the plugin was purchased, but we recommend not rushing into it because, with a lifetime license, you basically have lifetime updates. And you can filter any CPT with it, so when it comes out, you can download the new version and work with it.

Best Regards,
- Victor

I understand that it is a life time warranty but unfortunately I need the feature, now. I have had a look in Envarto where I purchased the plugin and there is no option to request a refund. Do you know where in my account I can request a refund?

We’re not entirely sure about this, as as a support team we’ve never made a refund request, so it’s best to refer to the Evanto FAQ or ask Evanto Support for this information, as we do not want to provide any false information on it.

Also, please note that the support team is not working on the refunds, usually you should get a response around a week or two.

Best Regards,
- Victor

Hi srini16

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi eeaustgroup

Thank you for that, the answer was provided via Email with the link.

Best Regards,
- Victor

i got the email but without a link.

What we meant is the link to the category page. So if the category page displays only 3 products and all of the categories applied on those products are the same as this category page, then others will not appear in the filter. If there is at least one product with another category applied to it as well, then it will be displayed in the filters.

Best Regards,
- Victor

No, that’s impossible, but you can configure Firewar to not allow the bots to crawl on the filtered pages with wildcards like mysite.com/shop/* and the rest of the links, so everything that goes beyond * will not be crawled.

Best Regards,
- Victor

I see. Is it possible to load the page with the filter inside a modal window?

Yes, all you need to do is place the shortcode [fe_widget] in your modal window. And on the pages where the filter set is applied to the page, it will appear there. But if you have multiple areas where the filter set should appear, it will appear only in one place, not in all of them at the same time.

Best Regards,
- Victor

Hi srini16

Please send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, and you can activate them only on the needed ones.

Best Regards,
- Victor

Done! You can activate it on the needed sites.

Best Regards,
- Victor

Thanks – links and credentials sent

Hi thomas-pr3

We have checked the site and configured it correctly. One of the pages is a homepage so in order to make it appear on the homepage, you need to choose Common WordPress page + Homepage.

Best Regards,
- Victor

Thank you very much for your fast support

Hi Citiblu

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the page with the issue so we can check it right away.

Best Regards,
- Victor

Hi srini16

Thank you for choosing Filter Everything PRO.

If it is physical memory on the hard disk, you can disable debugging logs, which in some cases can generate a log that takes up to several gigabytes.

If the issue is related to the PHP memory you might want to increase it on your site.

If it is connected to the RAM, in this case, we are not sure what we can recommend as we do not know the specifications of your server and we do not know how exactly it is happening and how you managed to fix it to run again. If you provide more information on it we might help you to fix it.

Best Regards,
- Victor

There were deprecated functions from the 7.4 and everything rushed to the 8+ so we had to fix it, perhaps it can be the case. But we have on our testing site 7.4.33 as well and everything is working well. So it must be some server settings.

Best Regards,
- Victor

Yeah, hard to say. Though, thank you for looking into the issue. Everything seemed resolved now!

Do you still need access to any of the staging site/ftp/etc for testing? If not I can shut those down.

Thanks

Hi nathanh61

No, if everything is resolved, we don’t need any access, we are happy to hear that everything is working well.

Best Regards,
- Victor