8962 comments found.
his support, i have sent the credentials to your support – we need help due to the Filters not working on category and tag pages. thanks
Hi eeaustgroup
Thank you for that, the answer was provided via Email with the link.
Best Regards,
- Victor
i got the email but without a link.
What we meant is the link to the category page. So if the category page displays only 3 products and all of the categories applied on those products are the same as this category page, then others will not appear in the filter. If there is at least one product with another category applied to it as well, then it will be displayed in the filters.
Best Regards,
- Victor
Hello. Is it possible to not have a reload with the url attached for every filter result? I’d like to keep the results unsearchable.
Hi deevishwanathan
Can you please provide a more detailed explanation of what exactly you are trying to achieve? We are a bit confused about what you mean by “reload with the URL attached for every filter result”
Best Regards,
- Victor
I’d like the page url to remain unchanged for the filtered result. Is that possible?
No, that’s impossible, but you can configure Firewar to not allow the bots to crawl on the filtered pages with wildcards like mysite.com/shop/* and the rest of the links, so everything that goes beyond * will not be crawled.
Best Regards,
- Victor
I see. Is it possible to load the page with the filter inside a modal window?
Yes, all you need to do is place the shortcode [fe_widget] in your modal window. And on the pages where the filter set is applied to the page, it will appear there. But if you have multiple areas where the filter set should appear, it will appear only in one place, not in all of them at the same time.
Best Regards,
- Victor
hi.. facining activation issue and shows already used for 2 sites. please reset this? let me no how to identify which sites am i using!!!
Hi srini16
Please send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, and you can activate them only on the needed ones.
Best Regards,
- Victor
Done! You can activate it on the needed sites.
Best Regards,
- Victor
I have created to filter sets on my site – one for page 1 and one for page 2. It works on page 1 but not on page 2. It’s the same query and the same shortcode, I have added to a shortcode box. It just shows the “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.” error. I have tried assigning the page (the frontpage), and I have tried assigning it to Any Page page, with no luck. It detects my query fine in the filter set page. From what I can tell, it should be working with these settings. And it works on a different page, so the setup of the filter should also be fine. I’m using shortcode [fe_widget] to display the filter. Any suggestions to what I can try next? Thanks in advance.
Hi thomas-pr3
Thank you for choosing Filter Everything PRO.
Can you please send the link to the first and the second page so we can check it?
Best Regards,
- Victor
Thanks – links and credentials sent 
Hi thomas-pr3
We have checked the site and configured it correctly. One of the pages is a homepage so in order to make it appear on the homepage, you need to choose Common WordPress page + Homepage.
Best Regards,
- Victor
Thank you very much for your fast support
Hi, I’m having an issue with the Pro plugin. I’ve set up custom filters that work well on their own. However, when I use Elementor’s page builder to add a posts widget alongside the Filter Everything widget, the filters stop working as soon as I specify post categories in the Elementor widget. If I don’t choose specific categories in the Elementor widget, the filters work fine. It seems like there’s some interference happening. Is there a workaround for this?
Hi Citiblu
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with the issue so we can check it right away.
Best Regards,
- Victor
We are encountering a fatal error related to memory allocation, and we suspect that the issue may be caused by the Filter Everything plugin. Could you provide any solutions or suggestions to address this problem? this causing page breaking where we use filter everything plugin
Hi srini16
Thank you for choosing Filter Everything PRO.
If it is physical memory on the hard disk, you can disable debugging logs, which in some cases can generate a log that takes up to several gigabytes.
If the issue is related to the PHP memory you might want to increase it on your site.
If it is connected to the RAM, in this case, we are not sure what we can recommend as we do not know the specifications of your server and we do not know how exactly it is happening and how you managed to fix it to run again. If you provide more information on it we might help you to fix it.
Best Regards,
- Victor
“Error: Set was not saved.” When trying to set any product filter (Product Category, Product Type, etc..) It’ll save when I first set it up, but if I try to add another filter/etc, it’ll give me the error above. It also grays out the filter options for Product category/product type/etc… (Other fields stay normal color)
Other filters seem to working as expected though.
Upon further testing, it looks like all the taxonomy fields aren’t working. Not just for the product filters. (Also for posts/etc..)
Also the “filter by” field seems to be blank after the initial saving.
I am also seeing this error when I turn on debugging. Notice: Undefined offset: 1 in /home/infiniteties/public_html/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 62 Post
Hi nathanh61
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with the issue, so we can check it right away.
Best Regards,
- Victor
Done and done, thanks!
Any luck with finding the issue?
Hi nathanh61
We are still checking what could cause this issue because it looks like the taxonomy is not connected to the post type which is weird.
Best Regards,
- Victor
Hello Victor, Would it be helpful to also have access via FTP/etc?
Thanks
Yes, you can send it as well, currently, we finished checking the database, seems like everything is correct there. This is very weird, and we can’t find the exact root of what could cause it yet, but we are working on it.
Best Regards,
- Victor
Sounds good, I just sent the FTP info. Should I expect any backup restoration from your team? I’ve got a few other things I need to work on for the site but don’t want them overwritten. (Different pages and not related to the filtering plugin)
If so, I can also setup a staging site that you can mess with however you’d like.
You can restore the backup from the updraft, or from your hosting if have backups there with the database and everything else. That would be nice if you could make a staging site, so we could go full-on without worrying about anything.
Best Regards,
- Victor
Sounds good, the staging site is ready now. Its in the directory /public_html/staging
Domain is the same just with /staging/ at the end.
Same user/pass. Your FTP should have access to it as well. Feel free to do whatever you need.
Thanks!
Oh, I just noticed something. Previously we were on PHP 7.4 but when I switch to 8.1 it seems like everything works again… Is there anything in the plugin that requires something php 8 includes?
I think I may have gotten to the bottom of it. I had a few missing optional PHP extensions on 7.4.
mbstring, zip, fileinfo and intl. I am guessing one of those had something to do with the issue.
There were deprecated functions from the 7.4 and everything rushed to the 8+ so we had to fix it, perhaps it can be the case. But we have on our testing site 7.4.33 as well and everything is working well. So it must be some server settings.
Best Regards,
- Victor
Yeah, hard to say.
Though, thank you for looking into the issue. Everything seemed resolved now!
Do you still need access to any of the staging site/ftp/etc for testing? If not I can shut those down.
Thanks
Hi nathanh61
No, if everything is resolved, we don’t need any access, we are happy to hear that everything is working well.
Best Regards,
- Victor
Hi Victor,
My question relates to the use of checkboxes.
I have discovered that these generate a new URL e.g. /page-where-the-filter-is/new-page/
I don’t have a page for the ”/new-page/”, so obviously it returns a 404.
Numeric sliders work perfectly because they generate a dynamic URL.
What is the correct set up with checkboxes?
I will check through the documentation, but you might get back to me before I find it.
Cheers Tom
Hi Victor,
I seem to have fixed it by adding
define( ‘FLRT_PERMALINKS_ENABLED’, false );
to my functions.php (using the Code Snippets plugin).
Cheers Tom
Hi Tom
This issue can happen if you are not using unique URL prefixes. So if you have a slug new-something and created a filter with the Prefix new-something1 it could cause issues, but if you use let’s say new_something1 it would work as it should.
Best Regards,
- Victor
Hello.
The FilterEverythingPRO plugin is causing the site to load an unending loop of cookies. We have a managed wordpress site w Dreamhost running WP 6.6.1 and Avada theme 7.11.9.
I’ve been in touch with Dreamhost and they added a cookies string to disable your cookies, but responded with:
“I made sure those were set, according to the information provided by the filter-everything plugin’s support, and the cache is still being bypassed. The cookies that are returned are the following:
set-cookie: 1qu08uit=j12yyg6qo1vw; expires=Tue, 20 Aug 2024 19:19:28 GMT; Max-Age=432000; path=/; secure; HttpOnly set-cookie: 8mphwj6r=hzeus2d9iwda; expires=Tue, 20 Aug 2024 19:19:28 GMT; Max-Age=432000; path=/; secure; HttpOnly
Please double check with the plugin’s support to see if they can provide a custom VCL to make these cookies cache-friendly.”
I realized that this problem happened towards the end of July when WP was updated to 6.6.1 on July 20. Don’t know if that’s important, but thought I’d note.
Can you provide a custom VCL? Thanks so much!
Hi KellyDillon
So it turned out that there were 4 cookies
wpcContainersStatus – responsible for memorizing the status of an open or closed filter
wpcHierarchyListStatus – responsible for memorizing the open or closed hierarchy
wpcMoreLessStatus – responsible for memorizing the open or closed More/Less list
wpcWidgetStatus – responsible for memorizing the status of the open or closed Filter Widget if the Special Pop-up Filters Widget for Mobile option is disabled
So you can try to use them all in order to exclude.
As for “custom VCL”, please provide more information on what you mean by it. We are a bit confused about this abbreviation.
Best Regards,
- Victor
Update from host: Cookies are still affecting that cache:
set-cookie: 1qu08uit=j12yyg6qo1vw; expires=Sun, 25 Aug 2024 13:21:20 GMT; Max-Age=432000; path=/; secure; HttpOnly set-cookie: 8mphwj6r=hzeus2d9iwda; expires=Sun, 25 Aug 2024 13:21:20 GMT; Max-Age=432000; path=/; secure; HttpOnly
HIT means successful cache and MISS means not being cached:
BYPASS: 506 HIT: 180 MISS: 101949
It’s those misses that are killing the site, apparently. Can you help in any way? My 30 day window with you is getting close to expiring.
But have you tried it with all of the 4 cookies? As previously we provided only 3 as we accidentally missed the 4th one.
wpcContainersStatus
wpcHierarchyListStatus
wpcMoreLessStatus
wpcWidgetStatus
Best Regards,
- Victor
Hi Victor!! Thank you! I’ve sent the 4th cookie to Dreamhost support. I’m hoping it’ll do the trick. THANK YOU for working with me on this!
We are hoping this will help to fix the problem. Let us know the results.
Best Regards,
- Victor
I created an ecommerce website using the SureCart plugin in WordPress… unfortunately, the SureCart plugin does not yet have a price range filter or to sort products by price… can the Filter Everything plugin be used in the SureCart plugin to add these filters?
Hi topmusikofficial01
We have tested this plugin (the free version of it) and it seems like the products are displayed via API or any other custom ways. Also, page builders like Elementor cannot find the post type of those products created by SureCart plugin and display them with the grid loop element.
So if this plugin does not display posts via WP_Query then they cannot be filtered. You can make a request to their support in order to ask if it is possible to somehow display products with the WP_Query on the page in order to filter them.
Best Regards,
- Victor
can this plugin be used on surecart
Hi topmusikofficial01
Thank you for your interest in the Filter Everything plugin.
Can you please provide more detailed information on the plugin you are mentioning, and in which exact way you are planning to use them together? So we could provide some information on it.
Best Regards,
- Victor
Is this compatible with Elementor Loop Grid? https://elementor.com/help/loop-grid/
I have set up a post loop using Elementor but the filters don’t seem to be working. Please take a look: https://gndadev.wpenginepowered.com/diy-exhibits-test/When I apply a filter, the filter just appears twice on the page instead of filtering the posts.
Hi kevin467
Thank you for choosing Filter Everything PRO.
Yes, it is working with the grid loop, and everything is working correctly and filtering, as you might see here – https://prnt.sc/Wb83fGWhUOTE
So what might be the issue? It is actually simple, first is the container for AJAX, you choose the ”.collection-container” class for the AJAX settings, which is bad, as it is repeating 3 times in different places on your page, including the filter set. We recommend setting with the Elementor unique class/ID on the grid loop element or the container that only has inside this grid loop element. So the AJAX will update only one container on the site.
Secondly, which is responsible for the empty page after filtering, until you refresh the page. You are either using some lazy load or any other things from the settings to make your posts appear with animation, etc and it is not AJAX compatible by default. You can read about it more here – https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
- Victor
Hi,
I have an issue where the pop up mobile widget shows the ‘filter’ button at the top of every page, not just the product archive pages where it should only show. Would you have any idea why it might be showing on every page?
Hi russellviode
Thank you for choosing Filter Everything PRO.
Absolutely, please check this page – https://filtereverything.pro/resources/mobile-devices-new-approach/ it contains information on any issues like that and how they can be fixed. If to be more precise there will be a title “The mobile button is visible on all pages” with the fix under it.
Best Regards,
- Victor
Hi,
I am from lankatek.com may I know how to get URL Prefixes to my filters
Hi tngridharan
Thank you for choosing Filter Everything PRO.
Can you please provide more detailed information, on what you mean by “how to get URL Prefixes to my filters” you write any unique values there that don’t cross with the already created slugs on your site?
Best Regards,
- Victor
Hi. I encountered an issue, I can’t update the filters. It’s giving me an error – “Error: this prefix is not allowed because it matches a taxonomy or term name already used on your site. Please use a different prefix.” Although it worked fine before. What could be the problem?
Hi sergey_web
Maybe after creating a filter set, you added some categories or anything else that is crossing with your URL Prefixes for filters.
Just keep in mind that a category and a category-something can be perceived as actually the same category, as it might take the first part to check.
Best Regards,
- Victor
Thank you, indeed a category was created that I hadn’t noticed.
One last question, after updating the plugin, the filters often trigger a 500 error, especially when I try to display the SEO description in the product category. I used to have custom code, but now it doesn’t work. Could you help with this issue? Here’s a screenshot of the code that breaks the product category and causes the 500 error – https://prnt.sc/phvxIKmWHOuG
Hard to say actually, maybe you need to increase the PHP memory limit.
Or rewrite the code for a bit following the example from the documentation page – https://filtereverything.pro/resources/all-about-seo/
Best Regards,
- Victor
I tried increasing the limit, but it didn’t help. Anyway, thanks for the response.
If possible, in future plugin updates, it would be ideal and convenient to add the ability to display the title and SEO description using a custom field or shortcode.
I also have another question regarding licenses: where can I check which websites have the plugin activated? It seems I’ve used all the keys, but not all sites are published, and some are still in test mode.
Hi sergey_web
Well, you can change the theme template and use the default entities to display post titles. And placing the SEO Descriptions is already possible via function and this function can be rewritten as a shortcode, so you can use it on the site like that.
But, we are going to send your request to the development team, perhaps they will add something like that in future updates.
You can send us the license keys via PM so we can provide this information for you or deactivate it across all of the sites, so you can activate it only on the needed ones. PM is here – https://codecanyon.net/user/fe_support
Best Regards,
- Victor
Hello team, i want to buy the plugin! Would you please explain what is this feature about: smart filter color variation ?
Hi rgbweb
Thank you for your interest in the Filter Everything plugin.
We are not exactly sure what you mean by the “smart filter color variation”
Perhaps you are referring to the color swatches – https://filtereverything.pro/resources/brands-and-color-swatches/
Or do you mean if you can filter product variations by color attribute? If so, it also works with variations.
If none of these answers are what you’re really looking for, please provide more details so we can provide you with the information you need about it.
Best Regards,
- Victor
ok, there is one feature in the plugin PRO version overview that the Free version does not have, it is in the list just like this: supports smart filtering by Woo product variations. So I want to know exactly how this makes difference with the Free version which does not come with it. I hope i have made myself clear this time. Thanks for the quick answer.
So the PRO version has this option – https://prnt.sc/vAQ4tZJJ_QMv “Use for variations”
How does it work, if you have variable products with different colors like this – https://prnt.sc/LB0Y0b9y9m6b when you turn on the option “Use for variations” filtering will run through those variations, let’s say, to find the one with the blue color. If it finds the variation with such color, the whole variable product will be displayed.
If this option is turned off, it won’t look in the variations for the needed terms, it will only check the parent product attribute that is applied to it.
So the Free version simply won’t filter variable products by their variations, only by the parent product attribute that is applied to it.
Best Regards,
- Victor
So, that is exactly what I need sir, thank you so much Victor.
Hi,
sorry I can’t give you access to the site. Can you guide me in solving a problem?
I don’t know if this will be associated with the previous comment so I will describe the problem again in detail.
I use an Elementor Pro + Hello Theme, I want to set up a filter for the search results page. The search result page is built through Elementor Pro theme builder with a loop widget.
This is page: https://oprema.fit/c-rigs/?s=barbell
As you can see filtering does not work, I tried all possible combinations of settings but nothing helped.
There are filter settings: https://paste.pics/RQ1F6
Hi aomanov
There’s not much that we can do without credentials. But you can try to change the query in the “And what to filter” to another one and hit update. Then go to the search page and test it, do not forget to refresh the page before testing.
Best Regards,
- Victor
Hi,
I sent the credentials
Thanks
Hi,
I sent the credentials
Thanks
We have checked the site and for the search, you need to use the “product search” element – https://prnt.sc/uF5mf7ORon_x
So the link should look like this https://oprema.fit/c-rigs/?s=barbell&post_type=product
Elementor creates its own template search page which is not compatible with the default search algorithms without specifying the posts type which should be included.
Best Regards,
- Victor
Hi,
Thank you for pointing this out. I modified an Elementor search output for the product post type and now it work!
For anyone encountering the same problem, here is the solution:
function modify_elementor_search_query( $query ) { if ( !is_admin() && $query->is_search() && !isset($query->query_vars[‘post_type’]) ) { $query->set( ‘post_type’, ‘product’ ); } } add_action( ‘parse_query’, ‘modify_elementor_search_query’ );
Cheers!
We are happy to hear that the problem has been resolved. And thank you for sharing your solution with everyone.
Best Regards,
- Victor
and it not works right, sometimes the filters are not applied and showing other products , what is the problem here?
Hi EskorEnvato
Thank you for choosing Filter Everything PRO.
The first thing that we can notice is the infinite scrolling that can cause issues. Try to use a simple numerical one without AJAX, and test the workability.
Best Regards,
- Victor
Hello, I’m having problems activating the license, it keeps saying “unknown error”. Can you help me?
Hi kastriotsula
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
Hello, we have the same issue with the license. Tried several times this morning to activate the plugin again (was previously activated) but it keeps saying “unknown error”. We also purchased an additional license but same error. This is rather urgent.
Thanks Patrick
Hi Patrick
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
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