8965 comments found.
Hi! It seems like “Apply Filter” button is not working. Whenever I turn on this option, I always receive 404 error POST request in the dev console. If I turn off this option, the filter is working pretty well. Can you help me with this issue please?
Tried this on ajax on and off settings. Nothing happens.
Here’s the screenshot:https://ibb.co/C1YD36x
Hi TonyExpocentric
More likely you have an issue with the AJAX settings on the site, or you have a conflict with third-party plugins/themes. So you might want to use the default theme and turn off all of the plugins in order to check it.
Generally, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
Hi,
I just cannot figure out how to set up Filter Everything with ACF Custom Post Type. I hope I can explain the issue.
I want to filter a custom post type called “Listings”. These will be for boats we sell.
Ultimately, I would like to filter on LOA (the length overall), Beam (the width), and Draft (the depth of the hull).
So, initially, I set up an ACF called LOA and added a value to that field on two test Listings.
I then jump over to Filter Everything.
If I choose to filter by “Custom Field”, the front-end widget says “There are no filter terms yet.”
If I use Custom Field Numeric, the posts do not change when I adjust the values in the sidebar.
I did get it to work with basic tags without ACF, but this more advanced method feels like the best solution if I can get it to work.
My live page is here: superyachttendersandtoys.com/test-brokerage/
Also, I have purchased Filter Everything Pro.
Hope you can help.
Cheers Tom
Hi Tom
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi Victor. Thanks for the quick reply. I have followed the instructions and sent the credentials. Cheers.
We get the credentials and try to log in but unfortunately, it is not working, we simply get redirected every time to the login page after entering everything and hitting enter.
Best Regards,
- Victor
Hi Victor. My apologies. I have sent another link to try.
The issue is that we get here – https://prnt.sc/rSOI_jVMGuve but when we click on filters we get redirected here -> https://prnt.sc/-QeprI8WSphO and none of both options work, when we log in with the user name and passwords it simple redirect us back to the login page choose any of the two options.
Maybe turning off two-step authentication will work. But we are not sure about it.
Best Regards,
- Victor
Hi Victor. I have turned off two-step authentication. Sorry again – thank you for your patience.
Thank you, everything is working now. We will check the site and provide information on this issue.
Best Regards,
- Victor
We have checked the site, and the issue is that you used the wrong meta keys. We have added the filters with the correct meta keys and everything is working as it should. We haven’t deleted the old ones that you created so you might want to delete them.
Best Regards,
- Victor
Hi Victor. Thank you so much! Absolutely amazing support.
Hey!
I have a question about the sorting widget ID. Where can I find it, and how can I create it properly?
I have this message: There are no Sorting widgets on this site yet. Please, create it first. Filter Everything debug Wrong Sorting widget id. Please, specify the correct.
Hi rekosa
Thank you for choosing Filter Everything PRO.
So the sorting widget should be created in the widget area. If you do not have the widget area in your theme you can use any free widgets plugin for that. If you are using Elementor for a page, you can go to the WordPress section in the Elementor and find there Filter Everything – sorting
Best Regards,
- Victor
Hello,
I am trying to create a filter with a custom taxonomy, but when setting up t he filter, there is no WP_Query to be found. I am not sure what I have missed.
Thanks
Hi emarinuk
Well, it depends on what you are trying to filter and on which page. The page should have WP_Query to display your posts. If it doesn’t have it, then it is not showing anything in the list. If you can provide more details with links to the page, we could check it all and make some suggestions based on your current case.
Best Regards,
- Victor
This is the page. The items are a custom type made with ACF and Custom Post Type UI. The site is built with Elementor Pro. You still have a support account in our site.
Please send us the exact page on which you are facing such issues so we can check it. Also, please send the link to the needed taxonomy, from which you are trying to make filters or on which pages you are trying to place filters. You can do it via PM – https://codecanyon.net/user/fe_support
Best Regards,
- Victor
We have checked the site with the pages, and simply displayed them in the Elementor Loop Grid, for testing purposes, under your posts element, and everything is working. Seems like the posts element is not doing it with the classical WP_Query. But you can use Grid Loop for that. And you check and test to see that it is working.
Best Regards,
- Victor
Thanks for your reply to my last request.
Is it possible to include the filter title in the chip?
For example, the options for a filter titled “bedrooms” are 1,2,3,4,5. Currently the chip is labeled with a number only. I would like the chip label to read “2 bedrooms” or “3 bedrooms.”
Please let me know. Thank you.
Hi edzilla17
Can you please send the link to the page with those filters and chips so we can check it?
Best Regards,
- Victor
The site is currently in development, so when it’s launched, I definitely will. Thanks
Hi edzilla17
Let us know right away when the site is up and running, with the lists of those issues, so we can check it out and provide information about it.
Best Regards,
- Victor
Hello, we attempted to set up your plugin, but unfortunately, it is not what we are looking for in our website. Our intention was to have users redirected to the taxonomy archive page when they select any of the taxonomies from the dropdown filter list. However, the plugin currently filters it on the same page and generates its own URL instead of redirecting it to the taxonomy archive page. This is causing confusion for visitors because some of the CPTs are connected to more than one taxonomy. It’s difficult to explain without showing it, so we kindly request a refund. Thank you.
Hi fozdigital
Thank you for choosing Filter Everything PRO.
You can use any taxonomy crawling plugin/mega menu for that, but it will not be a filter by any means if it works based on your description.
Taxonomy crawler and filtering are different things. For example, you want to choose multiple category filters at the same time on a certain page or only want to display posts that have the category gold + watch, not separately gold or watch. Crawler won’t help here.
As far as we know about typical good practices when building such sites, there is a catalog usually a taxonomy pages list, and in each taxonomy page, they have detailed filters, so they are not navigating on the site with the filter they navigate by taxonomy crawler/mega menu and only on those pages use detailed filters with all of the possible attributes.
In general, a refund is possible with the correct form from the account where the plugin was purchased. Please note that the support team is not working on the refunds.
Best Regards,
- Victor
Is there a way to speed up the filtering, after every filter change there is loading pages / icons , seemingly regardless of settings in the plugin? Is there any way to remove these / recommendations to speed it up more? Thank you
Hi mikewing94
Can you please provide more detailed information on what you mean by the “loading pages/icons” We are a bit confused about the exact issue.
Also, you can send a link to the video with the issue or any screens, or a link to the page with the issue with instructions on how we can recreate it.
Best Regards,
- Victor
Here is a video, the client is basically just wanting to improve the speed I think if the loading wasn’t as obvious on the changes this would make a difference / the speed of the queries seem quite slow, even using a VPS with decent specs etc thanks https://youtu.be/sRJ5RpN0m4k
Not even sure what we can recommend here, it is filtering quite fast. It cannot be instant just choose a filter and it will immediately filter posts in 0.01sec. You can try to use OPCache, Redis/Memcache in order to speed it up.
Best Regards,
- Victor
Thank you, it seemed slower on their screen recording I suspect the internet connection will be affecting this too, we are looking at using Memcache to help with this also. Thanks for the help
Yes, definitely it could be the internet connection, because, on your video, it was quite fast. If you open any online shops, there will be the same or even x2-4 times slower speed. But we have clients that did fantastic optimizations on their sites, and it is working almost instantly. Unfortunately, they do not share their optimization techniques.
Best Regards,
- Victor
We’ve just purchased the pro version of Filter Everything which i’m trying to get working with our WP site which is using the Avada Theme through the Postcards module.
I’ve built a basic ‘Meet the Team’ page using ACF and is working fine. I’ve created a filter set using FE and when I include the filter on the page (via shortcode) I’m getting the message ‘No one filter set is related to this page’
Please can you help to what might be causing this issue?
Hi East_Lancs_chamber
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you are trying to display your filters, so we can test it right away.
Best Regards,
- Victor
Thanks Victor … I have created the login for you and sent you the login credentials (-:
Done! We have checked the site and configured it to display on the exact page. Please check it and make sure that everything is working, and how it was set up in the filter set.
Best Regards,
- Victor
Wow! That was quick… Thank you so much. Was it just the “Where to Filter” setting that needed adjusting?
Yes, everything else was set up correctly, so you did a good job on it!
Best Regards,
- Victor
Thanks! Just one more question – How can I automatically hide options from the filter taxonomy that have zero results
See screenshot https://ibb.co/StQRD6w for a better explaination
Thanks!
Ignore me .. I found the option (-:
Hi East_Lancs_chamber
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
I have purchased the Filter Everything Pro however it is not showing on a homepage.
Domain name: parts.eeaustralia.com.au
Hi eeaustgroup
Thank you for choosing Filter Everything PRO.
In order to display filters on the home page, inside the filter set “Where to filter” dropdowns you should place it on the “Common WordPress page + Homepage” or on some themes you can choose the “Pages + name of the page”
Best Regards,
- Victor
Hi Victor, my developer already did that still the issue existed
It is brand new installation of WordPress, WooCommerce etc.
your plugin doesn’t work?
Hi eeaustgroup
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you want to display the filters, so we can set it up for you.
Best Regards,
- Victor
Is it posible to merge colors? Let’s say i have some products with colors “Dark bronze” “Coper bronze ” “Bronze” “Metalic Bronze” I would like to display them in filters just as a “bronze”
Hi severynovsky
Thank you for choosing Filter Everything PRO.
No, unfortunately, there is no such function in the plugin. What you can do is create another attribute named “color groups” create the needed terms and apply them to your products. Then you can create a filter by those groups’ attributes.
If you are not using WooCommerce, then you can create another custom field with names for your color groups.
Best Regards,
- Victor
Hello,
I am creating a portfolio filter for our case studies and using your awesome plugin.
The page: https://damremoval.eu/case-studies-2/ Password: Filter2024
However I am now stuck to the filter not showing the two different categories of barrier removal types. In the filter it shows Dam Removal correct but the Weir removals are now showing.
These are the project categories. What could I be doing wrong?
Best,
Hi deelbas
Thank you for choosing Filter Everything PRO.
Can you please provide some clarification regarding this issue that you are facing? We are a bit confused about what exactly we need to check here.
Best Regards,
- Victor
Hey Victor, thanks for the quick reply. So on the page I want to make a first filter option for “barrier type”. I have set this to Portfolio category. In the backend I have already put a few portfolio items on “Dam Removal” category which is showing in the first filter as (64). I have also added a few “weir removals” as category but the option to filter on that is greyed out and shows (0) even though I do have several portfolio items with that category.
Does this extra info help understand the issue?
Yes, now the problem is clear. Please make sure that on the filter page, you see the posts to which you have applied this category “weir removals”
If you are 100% sure that there are posts displayed on that page with such category applied to them, then please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
- Victor
Hey, I made sure that the weir removals is selected but still nothing is showing. Login credentials sent for check.
We have chcekd the site.
Please check the next screens:
1) https://prnt.sc/UPWhITCS2bFD
2) https://prnt.sc/C-jWoqN2AOac
As you might noticed, you are displaying posts from the exact category that has 64 posts on your page. And zero of those 64 displayed posts has the “weir removals” category applied to them.
Best Regards,
- Victor
Yes that is correct, however if I also select “weir removal” in the portfolio categories the filter does not work anymore.
Hi deelbas
If you change those values, you need to go back to the filter set and update it so it will work with the changed query on that page, since you have changed values to what it should display.
Best Regards,
- Victor
Ahhh got it, thank you so much for the fast support!
Вітаю! Виникли певні проблеми з налаштуваннями плагіну
We use the FilterEverything.Pro plugin and it works well, but I have a problem with SEO rules. I am creating a rule for “marque” (Brand) https://i.imgur.com/w7XXovQ.png https://i.imgur.com/lbwkyZw.png and when I change the filter on the store page, I don’t have h1, title, etc. I’m using Woodmart theme and plugins WPML, Elementor, Woocommerce Brand, etc. Can you help with the settings of your plugin or technical support? Thanks. https://hobby-at-home.com/shop/product-marque-ugears
Hi lovikovnikita
Try going to the Setting -> Reading and turn off this checkbox – https://prnt.sc/T2eOBOcl-WXa
Best Regards,
- Victor
I have the Pro version, and in some cases, the “pretty” URL formatting is great, but I would also like to format the URL as a Query String after the page slug. Is there a setting or code snippet for that? Please let me know.
Hi edzilla17
Thank you for choosing Filter Everything PRO.
You can use this code in the functions.php file of your theme in order to turn off the friendly URL permalink manager, so in the URL, you will see only GET parameters.
define( 'FLRT_PERMALINKS_ENABLED', false );
Best Regards,
- Victor
Thank you. That works perfectly.
So now that I figured out how to filter empty filters. it is giving me a error that reads
“it appears that this page does not contain a container with the specific <<HTML id or class of the posts containers>>Try to specify the correct one in the filter set settings or the common plugin settings.
Hi timfugate
Please check this page – https://filtereverything.pro/resources/ajax-instructions-only/ it has instructions on how to configure the AJAX filtering.
Best Regards,
- Victor
Hi, on my website i cant update my plugin, and also it wont let me deactivat licence nor rectivate, whatever i do.
Hi duckrogers007
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello there, i have enable the button see more/see less for more than 5 rows in a filter. I enable it and i need the word see more to be in greek (Περισσότερα). Where can i find the file in the root of filter everything pro, so i can change the word of the button (see more / see less)?
Hi georgepan755
Thank you for choosing Filter Everything PRO.
You can use the Loco Translate plugin to add localization for the needed language and translate it.
Best Regards,
- Victor
Thank you, this works easily!
Hi georgepan755
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
I just purchased this and the directions are confusing.
So I am putting products in a separate category in woocommerce. Each product has a custom variant such as sub-category, color, size.
so if I go to say shirt category and it has size and color but does not have another varient like length but the category pants does. how can I keep the set length from showing in the shirts category?
Hi timfugate
Thank you for choosing Filter Everything PRO.
You can go the the needed filter set and choose here to always hide – https://prnt.sc/aEH1O66ADRDM and here choose to hide empty filter terms – https://prnt.sc/riGlit97O2kg
Best Regards,
- Victor
Вітаю! Виникли певні проблеми з налаштуваннями плагіну
We use the FilterEverything.Pro plugin and it works well, but I have a problem with SEO rules. I am creating a rule for “marque” (Brand) https://i.imgur.com/w7XXovQ.png https://i.imgur.com/lbwkyZw.png and when I change the filter on the store page, I don’t have h1, title, etc. I’m using Woodmart theme and plugins WPML, Elementor, Woocommerce Brand, etc. Can you help with the settings of your plugin or technical support? Thanks. https://hobby-at-home.com/shop/product-marque-ugears
Вітаю lovikovnikita
Thank you for choosing Filter Everything PRO.
Unfortunately, all we can see on the shop page is this text:
“De grandes choses se profilent à l’horizon Quelque chose d’énorme se prépare ! Notre boutique est en chantier et sera bientôt lancée !”
Best Regards,
- Victor
Good morning,
Do you have the css code to change the background color of the mobile widget to match my theme in black ?
I can’t find it https://postimg.cc/9zzSRmjKThanks Best Regards
Hi uniqu3app
Thank you for choosing Filter Everything PRO.
No, unfortunately, we do not debug or provide any custom codes as it is out of the scope of support policies.
But you can use the browser inspect tools in order to find the needed elements classes, and with the help of those classes, you can add custom CSS styles from Filters -> Settings -> Experimental -> Custom CSS. Like this – https://prnt.sc/zaxbH0bqgW0X
Best Regards,
- Victor
Ok I understand, I had this line 
I put it this time in your plugin – experimental section – Custom CSS and it works now!
Thanks Best Regards
We are glad to hear that it is working now. You did a great job!
Best Regards,
- Victor
Thanks for the good plugin. There were difficulties with the SEO Rule settings. No matter how I tried with different options, I can’t do it like in your example. Example: https://dev.saraya-shop.com.ua/product-category/ditjam/ I can send you access to the admin panel.
Hi pilot_d
Thank you for choosing Filter Everything PRO.
In order to place SEO Rules on category pages, you need to go to Filters -> Settings -> Indexed filters and remove the checkbox from product categories. Only then you can place the SEO Rules on the category pages.
Best Regards,
- Victor
I’m trying to add rules for SEO Title and H1 Title but they don’t work on the site for the user
For example, I make these settings https://joxi.ru/krDJBkWTZxQoM2 And I expect to see my H1 Title on the site BUT the H1 Title does not change when selecting a filter
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you are trying to make the SEO Rules to work.
Best Regards,
- Victor
the credentials were send
thanks
We have checked the site, turned off plugins, etc. But the issue is in your custom theme or custom code that you have in your theme, if you choose the default WP theme 2021 you will see that everything is working as it should.
Best Regards,
- Victor
Thank you so much for your help.
I found the problem spot in my site theme. The problem was in re-sorting of products, products whis status “out of stock” I output in the end of list.
Here is a working code, if anyone want use it
https://wordpress.org/support/topic/moving-sold-items-to-bottom-of-page-automatically/Good Job! Also, thank you for sharing your solution, as it might be helpful for others with the same issue.
Best Regards,
- Victor