Without creating redirects for LOGIN and REGISTER, how can the paths be updated?

What file or files need to be updated is all we would need.

Basically, we do not need end users to login to Help Center yet want both buttons shown to direct to another URL that connects to the main application.

Went to submit ticket but system will not allow to submit, don’t think renewal of support is needed for simple question of file locations to update this is all.

Thank you.

Hello, is this compatible with Wasabi as S3? From the demo, it seems not to have this option. Thanks.

This is a solid code base but one missing feature is ability to create an account and submit a ticket at the same time.

Creating an account before submitting a request is an user experience obstacle.

After migration getting the 500 Server Error.

Please check ticket ID: 24604

Thanks

Hi

The demo is not working

Hi,

Does this support multiple outgoing email addresses from different domains?

Thanks.

Hello, I want to buy, however, I have a question, can I make a trial version available to the customer?

Hello, i am interested in this, but the demo link not work. I became “504 Gateway Time-out”. Regards

Hi,
1. Does this support multiple email addresses from different domains?
For example, if we have support@domain1.com, help@domain2.net, contact@domain3.com. Will BeDesk be able to handle all these mailboxes and create tickets based on them?

2. Does it support the latest GPT-4o & GPT-4o mini?
Thanks!

can you pls add a chatbot integration so I can add to my other sites pls I would like to purchase this

Bug Report

Adding a “Custom Link” to the Auth Dropdown in the menu editor, when “Open link in: Same window” is selected, the link does not open in the same window, it opens in a new window.

PBX integration. When a caller comes in, I want to pull the callerID and fireup a browser, while searching for the telephone number to find the customer.

Is this possible. I did not see a telephone number field in the users and also when doing a search, I did not see it in the URL

Thanks

Hello I want to remove the image here. 1: https://prnt.sc/VRZUNRen3oyD 2: https://prnt.sc/6Bu011E5fiQW But I couldn’t remove it. You can’t delete it after uploading. How do I remove this image?

Thanks

your demo shows a 500 error. Can you fix it?

Hey Admin,

Absolutely great product. It deserves 5 stars. You are perfect. I gave it 5 stars ♡ ♥ ✨✨✨✨✨

You Are Best Bro!

Greetings from Turkey!

Hi, in this script can you set an expiration for a specific ticket categories? In this way, after the deadline, the user will no longer be able to select that category for support

During the review of your application, I noticed that certain keys are exposed in the HTML code. Below, I present specific examples. Could you please confirm if these need to be visible to everyone?

Exposed keys, such as secret_webhook_key and webhook_secret_key – should they really be visible?

Information regarding Mailgun configuration (handler, secret_webhook_key, webhook_secret_key, contact_page_address)

pusher_key, pusher_cluster, stripe_public_key, paypal_public_key?

Hi,

I’m interested in your support system and have a few questions about its organizational structure capabilities. Specifically:

-Does your support system include an organizational chart feature? -If we have multiple departments, how does the system handle and organize support requests from different units? -Is it possible to assign specific managers to handle requests for their respective departments? -How can we ensure that requests are routed to the appropriate department and manager?

Thank you for your assistance!

Hello,

I just purchased the script and I am setting up outgoing email SMTP for Office 365 email account but it is giving this error,

Could not validate mail credentials: Undefined array key “name”

Please assist in resolving this issue.

Specifically, we would like to configure the script such that agents have access solely to unassigned tickets and the tickets that are assigned to them. Additionally, it is crucial for our workflow that agents retain the ability to assign tickets to other agents when necessary.

Could you please advise if it is possible to achieve this configuration within the current framework of the script? If so, could you provide guidance or instructions on how to implement these settings?