Hi Victor,

First of all, thank you so much for having taken the time to investigate here, really appreciate.

I was kinda expecting that answer sadly. I have already tweak the theme a little bit via a child theme, but I don’t think I will have the knowledge (and time) to modify it in depth.

The filter works at the moment, it’s just not allowing users to select a brand and only show the available categories and vice and versa. Annoying for not a blocker.

I’ll have a think if I can do something in Javascript. Not sure.

Thanks again for your stellar support.

Best,

– Mick

Well, from our own experience Mick, it is really not worth it. Quite a lot of time to absolutely learn the way the theme works, then write a custom code to make it work in the needed way and maintain this code with every new update of the theme.

Choose the already working theme and use a plugin to create your own CPT and display it on the page use the needed CSS to make them look as you want, and done. Use custom fields for the needed data. Maybe it will take a day or two, but it will never break and would work fine.

Best Regards,
- Victor

Hi Victor,

Totally agree.

To be honest with you, I looked at the solution to use a simple post display plugin to make the project grid and have the filter working correctly BUT, for some reason, the theme is storing the thumbnail differently than adding it as ‘featured thumbnail’ to the ‘project’ post type. Therefore, the grid can’t find the images… Annoying.

If I were to find a solution, I can maybe use the Rest API with JS and hide the filter options that need to be hidden. Maybe.

Thanks,

– Mick

Hi Victor, thanks for getting back to me so quickly.

I rebuilt the filter and it’s not showing.

Yes I did use a migrator plugin. What I notice that’s different from my old site and the new one is the query. I can’t select the same settings (Product Query. Main Query.) in the new site vs the old one.

Also, it may be worth mentioning I had your help recently to get a filter on the actual products page.

Hi there, I managed to fix it.

I had to delete and reselect the filter everything plugin within the widget section.

Note for others: When I did this, some previously built settings (parent filter) rest themselves and had to be repicked.

We are glad to hear that the issue was resolved. You did a good job.

Best Regards,
- Victor

Hi raeen0

What we are referring to is that for your Woo products, you can create two attributes in the Products -> Attributes.

1) Attr1: Attribute that will be responsible for the exact color (sky, light blue, dark blue, etc)

2)Attr2: General attribute with basic colors (blue, green, red)

Let’s say you created 3 products with the next attributes:

1) Prod1 -> attr1: sky
2) Prod2 -> attr1: light blue
3) Prod2 -> attr1: dark blue

All of them have different color shades, but since we created the Attr2 with general colors, we can apply this to our products like this:

1) Prod1 -> attr1: sky -> attr2: blue
2) Prod2 -> attr1: light blue -> attr2: blue
3) Prod2 -> attr1: dark blue -> attr2: blue

This way, in the filter set, we can create two filters, one filter from attr1 (responsible for exact color shades) and the second one from attr2 (working as a basic colors group).

So when you choose the color blue it will display all of the products with other blue shades, when you check the exact color it will display only this exact shade color.

So you can have two filters color groups and color shades(for those who want the exact color to find).

Best Regards,
- Victor

This is possible only when I make them both of these variation attributes. In that situation both will be displayed on single product page creating confusion among them and distorting user experience.

This is not a solution

This is a common problem you should address this since it’ll benefit everyone.

We will make sure to inform the development team about this. This feature may be added in future updates. When we have any news, we will let you know in this comment section.

Best Regards,
- Victor

Hi markb219

Thank you for choosing Filter Everything PRO.

The search field never showed any propositions during searching. It can only show the already entered terms in any input field, but when you clean the cookies in your browser it will gone. If this is what you are asking about.

Not exactly sure what type of alert you are mentioning, but when you are using the AJAX please check this page on how to configure it correctly – https://filtereverything.pro/resources/ajax-instructions-only/

Best Regards,
- Victor

Hi patrickyang2333

We just checked all of the filters, and could not recreate the 404 error. Can you please provide more detailed information on how to recreate the issue?

Best Regards,
- Victor

Hi sunnydaysunny

If you mean that you have applied license on two sites already, and you cannot activate it on the needed one then we can deactivate it. All you need to do is send the license key via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Something similar to the edit query filter here: https://searchandfilter.com/documentation/action-filter-reference/

Hi khill22

Thank you for your interest in the Filter Everything plugin.

If you create CPT users and display the data with the help of WP_Query, then you can filter them on the front by custom fields data.

Best Regards,
- Victor

Hi Michael

Unfortunately, the Translatepress is not compatible with our plugin yet. There is WPML which is compatible with our plugin and we’d recommend it.

Best Regards,
- Victor

Hi Victor

Yes, I had feared as much. WPML is unfortunately not an option, as we use Deepl for automatic translation and have also already invested heavily in manual fine tuning of translations. Since we are sadly not able to use your plugin, is there a possibility for a refund?

Kind regards Michael

Hi Michael

Well, you always can keep it for the other sites, as this is a lifetime license with lifetime updates. So it definitely won’t lay there without the ability to use new versions, and at some point maybe it’ll become compatible with translatepress.

In general, a refund is possible with the appropriate form from the account where the plugin was purchased. Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Please remove this for a time when we’ll try to fix it or add Ukraine there as well.

“Zakazan pristup mimo SK a CZ. skrze .htaccess povolte svou IP”

Best Regards,
- Victor

sorry.. I fixed it

Hi Duchacek

If you turn off this pack of user membership roles plugins – https://prnt.sc/bQz4XEumMrfn and also turn off WP Rocked and hit update it will work as it should.

Those user members’ roles plugins are causing the issue, so perhaps it would be better to direct this question to their support.

Best Regards,
- Victor

Hi cdinca

You need to enter the license key in the Filters -> Settings -> License. If you have activated it on staging sites, go to the filters -> settings -> license and deactivate it from there in order to activate it on the needed sites.

Best Regards,
- Victor

Hi marketingd237

The best practices here are like this:

1) For any attributes you use separated Prdocut -> Attributes. For example, RAM, CPU, Size, Color, Weight, and so on. So you can create a separate filter with those attributes. So you create them in the Products -> Attributes and then apply them to your products.

2) Categories can be used for general things, like Cars, Bikes, Phones, and Laptops, just to choose a general interest.

3) Tags can be the same approach as categories, or you can make something special from them, like brands if you do not have brands, brands can also be added as attributes. Just do not put everything in categories and tags as then you won’t separate it by multiple filters.

Best Regards,
- Victor

Hi linus500

Technically, if you create a custom field distance with the numerical values only, then you can create a sorting by that numerical meta key. Then it could order your posts by that value.

Best Regards,
- Victor

Hi Samaryan

According to the support guidelines – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/support email support is not provided, and only one issue per request, when it is resolved, you can re-apply with a second issue. In order to eliminate confusion and make support more efficient and fair for all customers.

The email is used only for sharing private links and credentials, the things that you do not want to share publicly. So you can do it via PM – https://codecanyon.net/user/fe_support

Also, please note that the request must be made from the account in which the plugin was purchased so that we can provide support on the issue.

Best Regards,
- Victor

Hi Patrick Yang

Thank you for choosing Filter Everything PRO.

You need to create in Products -> Attributes, separate attributes like size, colors, RAM, and so on and add terms for them, then you can create from each attribute a filter.

What you trying to do is not a good practice, and it will not work as separate filters. You can try to display multiple filter sets on one page, where each of them will use include/exclude functionality in order to add only the needed categories. But it will cause issues with radio buttons, dropdowns, and so on. Also in mobile mode, they all will have each mobile button as they are separate entities instead of one filter set.

That’s why we are recommending following the first example with separate attributes for each filter.

Best Regards,
- Victor

Hi creamen

You can try to use OPCache, Redis/Memcache in order to speed up filtering. But more likely the issue here is that the server not responding as fast as it should in order to reduce the filtering time. As the request is sent to the server and waiting for a response, it takes about 5sec so you might want to check that. But the key factor here is the server hardware and latency.

Best Regards,
- Victor

Hi edkestler

Thank you for choosing Filter Everything PRO.

You can try this code example you need to place it in your functions.php file of the theme or you can use the code snippet plugin:

function custom_swatches_width_height( $dimensions ) {
    // Modify width and height here as needed.
    $dimensions['width'] = 100;
    $dimensions['height'] = 60;

    return $dimensions;
}
add_filter( 'wpc_swatches_width_height', 'custom_swatches_width_height' );

Or this type of CSS:

li.wpc-term-item label span.wpc-term-swatch, .wpc-term-swatch-wrapper {
    width: 26px;
    min-width: 43px;
    height: 60px;
}

Best Regards,
- Victor

Thanks – indeed, changing Woo sorting to default makes the date sorting in FEP work but then upon entering the shop sorting doesn’t make sens (Woo default sorting this is) – is there a way have products filtered by popularity (we had it as a default for Woo) and have the sorting newest/oldest operational?

The only thing that you can do is change the link to the shop let’s say from mystie.com/shop/ to mysite.com/shop/?ordr=date

Well, when you choose the needed sorting option the URL will be updated so you can use it for the shop URL.

Best Regards,
- Victor

All clear now, many thanks Victor!

Hi jacofok

Only by using the URL, so if you have a site with a menu in the header, for example, home/shop/about/... Then you can write a custom code that will modify the let’s say shop link URL including the necessary selected filters, you can just select the filters you want and copy and paste that URL into your custom code. Or any other ideas, it all depends on creativity at this stage. There are no settings in the plugin to make it work this way.

Best Regards,
- Victor

Ok, thank you. Will not work on my current configuration, but I will see what I can tweak.

Ok. Thank you!

Hi! Unfortunately, the problem has not been solved.

Hi lightsummer2012

Do you mean that the issue appeared once more? If this is the case are credentials still working so we can get access to the site?

Best Regards,
- Victor

Hi ataraire

Thank you for choosing Filter Everything PRO.

Here is what you can try in order to display it on the homepage. In the where to filter try to choose “Common WordPress pages + Homepage” or in other cases depending on the theme you can choose “Pages + Name of the needed page”. Let us know if it helped to display it on the homepage.

Best Regards,
- Victor

Hello, Yes I understand this, as I wrote, this is setup correctly. I can see the correct query on the “And what to filter?” field:

However, in the Page Builder, it says No one Filter Set is related to this page:

And indeed no Filter in the rendered page:

Thanks!

Hi ataraire

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor