Hi sunnydaysunny

If you mean that you have applied license on two sites already, and you cannot activate it on the needed one then we can deactivate it. All you need to do is send the license key via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Something similar to the edit query filter here: https://searchandfilter.com/documentation/action-filter-reference/

Hi khill22

Thank you for your interest in the Filter Everything plugin.

If you create CPT users and display the data with the help of WP_Query, then you can filter them on the front by custom fields data.

Best Regards,
- Victor

Hi Michael

Unfortunately, the Translatepress is not compatible with our plugin yet. There is WPML which is compatible with our plugin and we’d recommend it.

Best Regards,
- Victor

Hi Victor

Yes, I had feared as much. WPML is unfortunately not an option, as we use Deepl for automatic translation and have also already invested heavily in manual fine tuning of translations. Since we are sadly not able to use your plugin, is there a possibility for a refund?

Kind regards Michael

Hi Michael

Well, you always can keep it for the other sites, as this is a lifetime license with lifetime updates. So it definitely won’t lay there without the ability to use new versions, and at some point maybe it’ll become compatible with translatepress.

In general, a refund is possible with the appropriate form from the account where the plugin was purchased. Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Please remove this for a time when we’ll try to fix it or add Ukraine there as well.

“Zakazan pristup mimo SK a CZ. skrze .htaccess povolte svou IP”

Best Regards,
- Victor

sorry.. I fixed it

Hi Duchacek

If you turn off this pack of user membership roles plugins – https://prnt.sc/bQz4XEumMrfn and also turn off WP Rocked and hit update it will work as it should.

Those user members’ roles plugins are causing the issue, so perhaps it would be better to direct this question to their support.

Best Regards,
- Victor

Hi cdinca

You need to enter the license key in the Filters -> Settings -> License. If you have activated it on staging sites, go to the filters -> settings -> license and deactivate it from there in order to activate it on the needed sites.

Best Regards,
- Victor

Hi marketingd237

The best practices here are like this:

1) For any attributes you use separated Prdocut -> Attributes. For example, RAM, CPU, Size, Color, Weight, and so on. So you can create a separate filter with those attributes. So you create them in the Products -> Attributes and then apply them to your products.

2) Categories can be used for general things, like Cars, Bikes, Phones, and Laptops, just to choose a general interest.

3) Tags can be the same approach as categories, or you can make something special from them, like brands if you do not have brands, brands can also be added as attributes. Just do not put everything in categories and tags as then you won’t separate it by multiple filters.

Best Regards,
- Victor

Hi linus500

Technically, if you create a custom field distance with the numerical values only, then you can create a sorting by that numerical meta key. Then it could order your posts by that value.

Best Regards,
- Victor

Hi Samaryan

According to the support guidelines – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/support email support is not provided, and only one issue per request, when it is resolved, you can re-apply with a second issue. In order to eliminate confusion and make support more efficient and fair for all customers.

The email is used only for sharing private links and credentials, the things that you do not want to share publicly. So you can do it via PM – https://codecanyon.net/user/fe_support

Also, please note that the request must be made from the account in which the plugin was purchased so that we can provide support on the issue.

Best Regards,
- Victor

Hi Patrick Yang

Thank you for choosing Filter Everything PRO.

You need to create in Products -> Attributes, separate attributes like size, colors, RAM, and so on and add terms for them, then you can create from each attribute a filter.

What you trying to do is not a good practice, and it will not work as separate filters. You can try to display multiple filter sets on one page, where each of them will use include/exclude functionality in order to add only the needed categories. But it will cause issues with radio buttons, dropdowns, and so on. Also in mobile mode, they all will have each mobile button as they are separate entities instead of one filter set.

That’s why we are recommending following the first example with separate attributes for each filter.

Best Regards,
- Victor

Hi creamen

You can try to use OPCache, Redis/Memcache in order to speed up filtering. But more likely the issue here is that the server not responding as fast as it should in order to reduce the filtering time. As the request is sent to the server and waiting for a response, it takes about 5sec so you might want to check that. But the key factor here is the server hardware and latency.

Best Regards,
- Victor

Hi edkestler

Thank you for choosing Filter Everything PRO.

You can try this code example you need to place it in your functions.php file of the theme or you can use the code snippet plugin:

function custom_swatches_width_height( $dimensions ) {
    // Modify width and height here as needed.
    $dimensions['width'] = 100;
    $dimensions['height'] = 60;

    return $dimensions;
}
add_filter( 'wpc_swatches_width_height', 'custom_swatches_width_height' );

Or this type of CSS:

li.wpc-term-item label span.wpc-term-swatch, .wpc-term-swatch-wrapper {
    width: 26px;
    min-width: 43px;
    height: 60px;
}

Best Regards,
- Victor

Thanks – indeed, changing Woo sorting to default makes the date sorting in FEP work but then upon entering the shop sorting doesn’t make sens (Woo default sorting this is) – is there a way have products filtered by popularity (we had it as a default for Woo) and have the sorting newest/oldest operational?

The only thing that you can do is change the link to the shop let’s say from mystie.com/shop/ to mysite.com/shop/?ordr=date

Well, when you choose the needed sorting option the URL will be updated so you can use it for the shop URL.

Best Regards,
- Victor

All clear now, many thanks Victor!

Hi jacofok

Only by using the URL, so if you have a site with a menu in the header, for example, home/shop/about/... Then you can write a custom code that will modify the let’s say shop link URL including the necessary selected filters, you can just select the filters you want and copy and paste that URL into your custom code. Or any other ideas, it all depends on creativity at this stage. There are no settings in the plugin to make it work this way.

Best Regards,
- Victor

Ok, thank you. Will not work on my current configuration, but I will see what I can tweak.

Ok. Thank you!

Hi! Unfortunately, the problem has not been solved.

Hi lightsummer2012

Do you mean that the issue appeared once more? If this is the case are credentials still working so we can get access to the site?

Best Regards,
- Victor

Hi ataraire

Thank you for choosing Filter Everything PRO.

Here is what you can try in order to display it on the homepage. In the where to filter try to choose “Common WordPress pages + Homepage” or in other cases depending on the theme you can choose “Pages + Name of the needed page”. Let us know if it helped to display it on the homepage.

Best Regards,
- Victor

Hello, Yes I understand this, as I wrote, this is setup correctly. I can see the correct query on the “And what to filter?” field:

However, in the Page Builder, it says No one Filter Set is related to this page:

And indeed no Filter in the rendered page:

Thanks!

Hi ataraire

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Queenie

Thank you for your interest in the Filter Everything plugin.

Well, you can filter by the post date, and it will use the date picker filter. But what you can do is just create a custom field with the checkboxes (and the needed dates as options), or text one, and add your data there so you can apply it to the posts and create a filter by that custom field meta key, in this case, it will show it as checkboxes.

Yes, it is working with Avada theme.

Best Regards,
- Victor

Thanks!

Hi marketingd237

Thank you for choosing Filter Everything PRO.

Please write only one problem/issue/task per comment – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/support when the issue is resolved we can move to another one. In order to remove confusion and follow the support guidelines. Thank you for your understanding in this matter.

1) Please provide a detailed description of this and what is your final goals. “To offer different filter categories, do those have to be set up as attributes?”

2) As we understand, you have placed the filter set on the specific page and the filters are not filtering your posts. If this is the issue, go to the filter set, and in the “And what to filter?” choose another query and hit update, then go to the page with the filter and test it. Do not forget to refresh the page before testing.

Let us know if it worked and if the filter started filtering posts on your page.

Best Regards,
- Victor

Hi meganmarais

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi rezwiebel

We have checked the request, it looks slightly modified, perhaps it is affected by some other plugin or custom code. But in general, the more filters you have and the more you apply them in order to filter your posts, the more server resources it will take, as there is no other way around.

So, the problem here is not in the request itself, but in the number of filters that can work according to the capabilities of your server.

In this case, this query fully meets the intention of filtering by multiple filters at the same time, and unfortunately, the server hardware is not enough to work with them at the same time. So you might want to update it for better specs in order to cover your needs.

Best Regards,
- Victor

Many thanks for your reply.

Yesterday, I deleted my “product categories” filter but I can’t recreate it. I have an error message.

Error: This prefix is ​​not allowed because it matches a taxonomy or term name already used on your site. Please use a different prefix.

How can I fix this?

Best regards

As to this issue, is more likely you have some filters in the trash, you need to delete everything from there and try it one more time. Unfortunately, the credentials are not working anymore to check it. If you make the credentials work again, we could check it.

Best Regards,
- Victor

Thank you for your reply. I think you answered my question. Regards.