8411 comments found.
do you restrict licence codes with one url? We cannot monitor our page on localhost and 127.0.0.1:8000 if you are please allow localhost urls additionally
Avatar must be either a PNG or a JPEG (Max 500kb). How can I increase the size? Cannot find in your documentation. Shortener alias length value doesn’t apply on short links. It defaults take minimum character count three instead of defined length. You can fix that issue on next update
Hello
1) You can contact us to reset the url.
2) You can change the sizes in the file app/config/app.php under ‘sizes’.
3) What length did you define?
Hi, My website automatically shows up like this : ”>_ Error 500 The page you are looking for is not available at the moment.”
What will I do now ?
Hello
Check to make sure the stats table has not crashed. If the database is fine, please open a ticket with FTP info.
where I can find cronjob files? There is no folder named cron job. Where will it find the files and run the cron job? can you convert them php files and share with me or update the extended version of files
Sent emails with my hostname instead of defined mail can you fix the issue? SMTP Method with credentials
Mail issue solved when I removed the credentials of smtp user and password. Now it sends email on expected email
Without authentication mail-tester score is 0/10. Cannot receive emails for a gmail account but mail-testers and temp-mail providers can receive send emails
Hello
1) The cron jobs are located in Admin > Cron Jobs. They are virtual paths.
2) Your SMTP information might have been in correct.
3) I would recommend using SMTP and make sure the information is correct, especially the port.
Hello! Can I install the script to domain.com/customfolder and still use my custom domain, say branddomain.com? In other words, can custom domain point DNS to a folder, as opposed to main domain or subdomain?
Hello
You can definitely do that however you have to check if your hosting control panel allows you to point a domain to a folder. If you use cPanel or Plesk then it will be possible however other control panels like hostinger may not allow you to point a domain to an existing folder.
My control panel is DirectAdmin. Do you know if it will be possible?
To clarify, I already have a Wordpress site on my domain.com. If I install the script to domain.com/customfolder, can I use another custom branddomain.com and point it to that installation folder domain.com/customfolder?
From what I was told, although I can install the script to domain.com/customfolder, I will not be able to set DNS for another branddomain.com to point to that folder. Or do you have other customers achieve that?
Hello
With DirectAdmin, it depends. If you have the option to edit httpd.conf file then it will be possible.
This scenario is definitely possible. All you need is way to point brandeddomain.com to the “customfolder”. The main limitation here is the hosting control panel. With cPanel it is very easy and it is possible with Plesk as well. With DirectAdmin it depends on what is allowed by your host. I guess what you can do is to send me an email with a directadmin login info via https://codecanyon.net/user/kbrmedia and I will be able to tell you if it is possible or not. If you run your own VPS with DirectAdmin and have root access then it will be possible.
please kindly reply my ticket to reset my license. Thanks
Hello
Reviewing tickets shortly.
We spoke through email, i have tried to install on Namecheap hosting. Script isnt working it shows me error 500. I have send you all my login information through email.
Already one month passed and I did not install the script yet (Extended License).
Can you please help me out?
Hello
I found your ticket (#31193) however I do not see any responses yet. Did you reply to the ticket via email? If so please do not do that as it may go in the spam folder and it does not update tickets. Instead directly update the ticket with the information.
I Replied through email. But now I just replied in your own ticket system since I cant see my send message through email. I hope this will resolve this problem fast. I installed it on Localhost and the script is Amazing. I recomend any buyer out here to give it a shot. I also have bought almost all the biolinks scripts from others on codecanyon and your Script is the best so far, but only one competitor has more functions on his script….. But his script does have a lack of design, and not easy for custommers.. So you are the winner 
Hello
Responded already and thanks for the feedback
please support multiple file upload on File Hosting Plugin Thanks
Hello
We already do. You can set the number of files in admin > file hosting > settings
i mean multiple upload file when uploading, i am try demo and not see setting for allow multiple file uploads at once
Mesage when upload multiple file at once : You can not upload any more files.
Hello
The demo is currently limited to one file. You can set a limit in here: https://www.awesomescreenshot.com/image/48805896?key=3804023775c03e715a1dbae0241a8fac
Thank You So Much
Some before I buy questions:
1. Is it possible to add a “message send” notification when someone uses the contact form widget?
2. Is it possible to remove the dropdown button for the contact form widget? I mean to be always “open” and visible.
3. Is it possible to remove the ability for everyone (not admin) to change the biolink Alias
4. Is it possible to disable and redirect the biolink to a custom link, temporarily, without losing the biolink setup?
5. Is it possible to disable all other “tools” except biolinks for the users?
6. Is it possible to disable the registrations, but add users manually via the admin panel?
7. Is it possible to collect location data when a QR code is scanned and the person who scanned it allows that?
8. Is it possible to create a biolink template (filled with some widgets and blocks), so that the users can start with it as an example?
Thanks!
Hello
1) Yes that is possible.
2) So if I understand correctly, you want the contact form to be displayed all the time? If so that is possible but will require a small code change.
3) Yes that is possible with a code change.
4) Not at the moment but that is planned.
5) You can disable all tools except the link shortener.
6) Definitely.
7) If you use a dynamic QR code then you will have located data.
8. You can create themes but not templates at the moment.
Ok, is it possible to help me do 1,2,3?
Also I have a question about the “plans”. I create a test plan wich include Unlimited links, 1 Bio, 1 Qr… (see photo 1) Then I create a test user and assignet to this plan. But when I login with that user I still have unlimited Bios, Qrs… (see photo 2)
Photo 1: https://snipboard.io/plAkYT.jpg Photo 2: https://snipboard.io/qGaB9w.jpg (same for the QRs)
Also custom alias for this plan is disabled, but the user still has this option.
Hello
1) Sure. Send me an email
2) Have you enabled the membership system in Admin > Settings > Membership Settings?
Hello,
1. I have already open a ticket. #31283
2. Hmm, that fix the problem. But it’s a bit confusing, “Enabling this module will allow you to charge users for premium features. Disable this if you want to offer these for free.”
Since I will be offering a free plan (for now) I left it disabled, I didn’t think it was related to the Plans options.
But now everything works!
Hey
1) I will check it shortly
2) If you leave it disabled, all users will have access to all features. If you want to limit features to free users, you can enable it and create a free plan with limitations.
Hii. i want to purchase your script but i have some questions prior to purchase.
1) Is Biolinks and QR Code Generator available in Regular License? 2) Can i install your script on a subdomain?
Looking forward to your prompt reply
Hello
1) Yes
2) Definitely.
hey, can a user / publisher make money by ads using this? and they can turn it off by using / activating the SaaS by subscribing to the site. If it’s not, do you perhaps has another format of this url shortener that do exactly what I ask?
Hello
Unfortunately this script does not use that model. It is more of a SaaS.
Is it possible to configure prices in another currency? For example, Brazilian real
Hello
Yes it is possible.
hello the regular licence are saas but without subscribtions plan?
Hello
With the regular license you cannot charge customers.
Hello yes if we dont charge customer the regular licence can be used as a saas
Hello
You have access to all features with the regular license except the subscription feature.
Hi I’ve created a ticket to reset one of my licenses to another domain.
Hello
Done.
31215 I am waiting for reply almost 4 days.
Ticket number 31215 please check
Answered
Can it also be used without the /short/ as a deeplink?
Hello
Definitely, the /short/ is only for the demo.
Hello
Looking at it.
Many times from social networks, like tiktok, instagram etc, we need to create a BIOS from the shortener to send a youtube video or a web to an external browser. Generally the links are opened from the browser of each social network, you could update and add the function to force the link to open outside the social network, externally, this would help a lot. I mean always for mobile devices.
I hope you can add this function soon, best regards!
Hello
Another customer suggested this however I am not entirely sure if it is possible to force open in a browser instead of the app. I will look into it.
Hi, can you provide a sql command to delete all stats of anonymous links?
Thank you!
Also, if a plan has 30 days of data analytics retention, is there a script that deletes from the database any stats older than that period, or are they simply not displayed to the user?
Ideally there would be a script that removes those stats past their limit.
Hello
1)
DELETE FROM stats WHERE urluserid = '0';
2) You can run the cron job to remove data. You can find it in admin > cron jobs
