2156 comments found.
Dear Team, After new update it is showing 500 error. Please fix this issue. It is very urgent.
Thank you for contacting us.
You have raised the ticket just now and our agent has been attend this ticket.
Dear surbhi_froiden, Please fix the issue. It is urgent.
Our team is looking for that ticket.
You will get the resolution soon.
Dear Team, I requested for domain update. Please approve as early as possible.
It will be approved soon
Dear Team, I requested for domain update. Please approve as early as possible.
Okay!!
Our team will look into this asap.
Error after updating. I also removed the files in the bootstrap folder… It fired new lead emails for every lead also in the database… smh
ErrorException PHP 8.2.5 10.43.0 Undefined array key “view_deals”
Please contact us via support.
Logout and login again
No way to Logout and Login again. Instantly taking me to full error page…. I’ve updated my support ticket with all requested information. I’ll standby for this to be fixed.
Our agent will resolve this issue soon.
Hello Ajay. I received a notification about a new release, an update. Could you please refer me where to read or what to do to install the update? Thank you!
You can go to settings – update app From there you can use one click update if you have support enabled else you need to update manually.
That option deleted everything!!! A lot of work and translations lost!
Solved: Try this article https://froiden.freshdesk.com/support/solutions/articles/43000721822-issue-after-update
For more further resolution i would like to request you please contact us via support so our team can resolve this in a better way.
How to add our own pipeline, I am not able to see any option to add new pipeline
Thank you for contacting us.
Go to lead settings, add pipeline option will be there.
i have updated and the dashboard crashed. don’t know why. now there is server error 500.
Hello,
I want to add html to the product description section, can you update about this?
Thank you for contacting us,
Sorry!! This is not available in our application.
Can you help me how can I do it when I want to ignore xss?
I will add manual tags myself.
Apologies, but we do not offer coding support. Additionally, we have previously discussed this matter in your ticket. We cannot leave our application vulnerable to hackers. You are encouraged to hire a developer who can customize the code to meet your requirements.
Too much bugs in script, when can we expect a new update and all this problems fixed?
Sorry for inconvenience.
If any issue occurred you can contact us via support. Our team will look into this better .
Also you will get new update in this week .
I will renew it but before that , unable to install script, please share the updated script.
Question : can we send whatsapp notifications using rest api ?
script code is available on codecanyon you can download it any time you will get the latest version of it.
no rest api is not designed for it but you can develop it as per your need.
i have downloaded the latest code but am getting 500 server error
integration with apps like zapier, pabbly for automation gives more impact to this product
Please contact us via support.
Reminder: Renew your support as your support has been expired 30 Dec 2022
error while uploading user profile photo:
[2024-02-01 00:38:25] codecanyon.ERROR: Allowed memory size of 134217728 bytes exhausted (tried to allocate 44435556 bytes) {userId] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Allowed memory size of 134217728 bytes exhausted (tried to allocate 44435556 bytes) at …/vendor/intervention/image/src/Intervention/Image/Gd/Decoder.php:32) [stacktrace] #0 {main} “}
Thank you for contacting us.
Error shows that you need to increase memory size of server.
For further information please contact us via support.
Can i make a refund request? i saw after i bought it that it can’t run on my website (its a shared hosting without the ability to install my own things) the item its not yet downloaded
Your username says that you downloaded the application and even installed crm2 subdomain
no no, i founded the item on a forum and i installed on the main server that we have, after that i bought the item here and i installed the license code but i realize that i can’t use it to work with the main website (woocommerce), sorry for my english. I was thinking that i can make it work together with woocommerce
Please refer to refund policy of codecanyon https://codecanyon.net/page/customer_refund_policy
in base of that, im eligible for refund because i have not downloaded the item from codecanyon. There is nowhere described that the user should not use the license in case that item is provided to the user in different way, so thats wahy im asking for refund. If you check the subdomain you will see that now i have installed dolibarr to check it if meet my requirements
do you plan in the feuture to add a function so the worksuite can retrieve data from woocommerce such as users, and products?
We have RestAPI module using RestAPI you can customise the code and fetch from woocommerce and add to worksuite. You can hire developer for that
Is it possible to open tickets by email?
Thank you for contacting us.
No it is not possible.
Hi, Is it possible to add all projects gantt chart in the projects road map
No each project gantt chart is separate.
Hi, Inside employees dashboard, is it possible to add today’s tasks and pending tasks
It is already shows some tasks whose deadline is near it shoes some more tasks then todays.
Hi, Can we add daily tasks without projects, just like monday.com
Yes you can add tasks without project.
Hi, Where we can get mobile app source
Sorry, we do not sell mobile apps.
It is completely free you can download it from the Play Store or app store and source code is freely available for extended license users.
Our mobile app is in beta version so it might contain some bugs. Since we are not selling it. Hence we currently do not provide support for mobile.
with extended licence you are allowed to download the source code of mobile app. After purchase contact us via support so will let you know how you can download it.
I’ve bought this item but i can’t install it. I’m not a pro but I’m not a noob too. Impossible to reach the installation module
Contact us via support. Our team will help you
hello, my wiframe leads form stopped working . here the Deprecated: sha1(): Passing null to parameter #1 ($string) of type string is deprecated 55
Contact us via support
Reminder: Your support has been expired.
I tried no working. I decided to download the new version. Except that It telling me i need PHP 8.2 which is not available on my server. AAPANEL does not have php8.2 implemented
What you tried and not working?
Install the new version of the worksuite
Seems you missed the above message
Contact us via support
Reminder: Your support has been expired.
yes, i know that the paid support is expired I cannot fix. Fix the following errors Lower PHP version! Your server’s php version is lower than 8.2.0. Please upgrade your version to php version greater than equal 8.2.0 to make it work
Your server current PHP version: 8.1.7
Error it self says to upgrade the php version to 8.2
my hostingserver doesn’t support php 8.2 yet
Ask your hosting provider to upgrade then.
PHP 8.2 was released on December 8, 2022
Can’t try the demo. Infinite loading
Can you try again and let us know
Still the same. Can’t login, I got infinite loading. I switch network (from wifi to mobile data), use vpn, and flushdns but still same.
https://i.imgur.com/LBJDfIF.pngI just tried and i am in