Please also get on my last comment about a year ago (just search here for eccoelements) THANKS

Hello,

Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.

Hello,

Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, It is suggested on our suggestion system https://prnt.sc/PoOpvAK-6jXU and you can vote for it via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.

Hello!

Quick update: the Customer Custom Fields add-on is now available in Booknetic!

Unlike the standard Custom Forms (which collect info at appointment-level), Customer Forms is built specifically for customer profiles. It lets admins collect and manage detailed customer data in a structured way, which is perfect for keeping professional, accurate client records. https://www.booknetic.com/feature/customer-custom-fields

You can:

• Add unlimited custom fields (text, textarea, number, date, time, select, checkbox, radio, file upload, link, email, phone, and more)
• Manage everything from the admin panel (edit/remove fields anytime)
• Keep customer data organized, secure, and separate from appointment data

Hello,

We appreciate your patience and understand the frustration caused by the reported issues. We have received your admin details and are currently conducting thorough testing on your website. As of now, everything appears to be working correctly, and we have not encountered any issues with the appointments.

We would like to reassure you that we take your concerns seriously, and we are committed to resolving any problems you may be experiencing. Our team has also verified the reported issues in our testing environment, and the plugin is functioning as expected.

It’s crucial to ensure that the plugin is configured correctly, and any discrepancies might be related to specific settings or configurations. We are here to assist you in identifying and addressing these concerns.

Please continue the discussion with us via email, providing any additional details or specific scenarios where the issues occurred. We are dedicated to working with you to resolve these problems promptly.

Thank you for your understanding and cooperation.

Hello,

I think you are missing the point here. As no configurations, etc has been changed! But the last few days, around your latest updates, we have lost almost a 100 appointments, which customers were already paid for. As we can see all those appointments details and appointments IDs on Stripe, but in the system, those appointments are nowhere to be found. We can even see those appointments being sent out to customers via Email as well but again in the system itself, they aren’t there.

This can’t be any configuration issue clearly, and we had to spend hours to try to manually add the appointments in based on what we can see from Stripe, but obviously now those appointments ID will never match with what customer initially booked and paid for.

Can you please stop saying that there is nothing wrong whenever you check as there is clearly issues and we are the one facing tenants with complaints due to the bugginess of the SaaS platform.

Hello,

We appreciate your engagement and understand the challenges you’ve been facing. Our team is actively addressing the reported issues and conducting thorough testing on your website. We take every customer concern seriously and are committed to resolving any identified problems promptly.

However, it’s crucial to maintain accuracy and fairness in reporting issues. We have thoroughly tested the reported problems, and as of our assessments, the plugin is working as expected. We acknowledge that you are facing difficulties, and we are here to assist you in resolving any legitimate concerns.

To ensure the most effective assistance, please continue the discussion with us via email, providing specific details and scenarios where the issues occurred. We are dedicated to working with you collaboratively to find a solution and enhance the overall experience for you and your tenants.

We understand the impact on your business and are committed to addressing any genuine concerns. Thank you for your cooperation and understanding.

Hello,

Thanks for your interest.

We would like to inform you that the SaaS version of Booknetic is only available with the Extended license, and unfortunately, Extended licenses are not included in the Black Friday sale. The discount campaigns are managed by Envato, and individual discounts for Extended licenses are not possible. However, we have good news for you – all add-ons are currently on a 30% discount!

If you have any more questions or if there’s anything else we can assist you with, please feel free to let us know.

I can’t buy the extended version directly from you?? and we negotiate a discount there? help me !

Hello,

Thanks for your interest.

Currently, we exclusively sell our plugin through the Envato market, and direct sales are not available.

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Thanks for your interest.

SaaS version is only available in the Extended license. Unfortunately, you cannot use the SaaS version with the Regular license. If you would like to check the SaaS version in action, you can use the sandbox version which you can create for free. You can create your sandbox environment at the following link: https://www.booknetic.com/

For more detailed information, you can contact us via email at info@booknetic.com. Our team will assist you as quickly as possible.

Hi,

It appears that you have already purchased the plugin. Please create a ticket in our support system https://support.fs-code.com/ and rest assured our support team will assist you with your techncial queries.

Hello,

Thanks for your interest.

Currently, we have a special offer for Black Friday. Booknetic itself is available at a 50% discount, and all add-ons are offered at a 30% discount. It’s a great opportunity to take advantage of these discounts if you’re considering Booknetic for your booking needs.

If you have any more questions or if there’s anything else we can assist you with, feel free to let us know.

also, can you please tell me what type of code the customer have to put on thier website in order to booking working on their site? thanks

Hello,

Thanks for your interest.

For your main SAAS website where the plugin is installed, you need to have at least PHP 7.4. However, for tenants (customers who embed the booking panel on their websites), there is no specific PHP version requirement, as they will be using an iframe link to integrate the booking functionality.

For customers embedding the booking on their site, they simply need to use an iframe code provided by the SAAS version. This iframe code will allow them to display the booking panel seamlessly on their website. It’s a straightforward process, and detailed instructions can be provided along with the iframe code.

If you have any more questions or if there’s anything else we can help you with, feel free to ask.

Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas

Video tutorial: https://youtu.be/BSofEiIOIf0

Click the drop-down button to select the Extended license. When you activate the plugin with the extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0 

Hello,

Thank you for reaching out. With the Custom Form add-on, the data collected from customers will be associated with their bookings, but it won’t be directly linked to their customer ID. Therefore, if a customer logs in to book again, the address data won’t be automatically filled.

However, the collected data will be associated with the specific booking records, and you can access this information through the Booknetic admin interface. If you have additional questions or if there’s anything else we can assist you with, feel free to create a ticket in our support system. https://suppor.fs-code.com/ Our support team will assist you as soon as possible.

Is there any specific reason why this data is not saved in customer ID, its very difficult to keep adding the data for every single appointment. Even the customers get annoyed to type their address everytime. Hope you consider this request.

Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, It is suggested on our suggestion system https://prnt.sc/qiFts5lp8eoZ and you can vote for it via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.

Hello,

Thanks for your interest.

Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your need. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that reads that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.

Please let us know if you have further questions or concerns. We’re here to assist.

Hi FS-Code-Tahir,

Thank you for your reply!

I’m asking about the NONE SAAS Booknetic plugin.. NOT the SAAS Booknetic plugin.

I want to know if I purchase the $79 Booknetic plugin.. will your plugin be compatible with other vendor plugins.. will that be possible?

Thanks, Winners!

Hi,

We would like to inform you that if you would like to create a multi-vendor booking platform, our SaaS version is suitable for this purpose.

If you want to use the plugin for commercial purposes like creating a platform and earning money using the plugin, you need to buy the SaaS version by purchasing the extended license of the plugin. If you need to use the plugin for only a single client or yourself, you need to buy the regular license.

Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas

Video tutorial: https://youtu.be/BSofEiIOIf0

Click the drop-down button to select the extended license.  When you activate the plugin with the extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0 

Hello,

1. Yes, there is a front-end customer panel for customers to manage their appointments. You can get more information about this feature at the following link. https://www.booknetic.com/documentation/front-end-customer-panel

2. Yes, we have a User role manager feature in our plugin that allows you to create user roles with desired permissions and capabilities. Please check the following article. https://www.booknetic.com/documentation/user-role-manager

3. Yes, you can create as many subscription plans as you wish.

4. We could not fully understand the question. Would you mind being more specific, please?

For further questions or concerns, please contact us via email at info@booknetic.com. Our team will assist you as quickly as possible.

From what I understand, I will need a few more plugins to start this project, can I get a good discount to purchase the plugins and start my project?

and what the scheduling panel would look like for a salon that wants to have several languages to offer its customers.

Another question would be regarding the receipt to the end customer and is it possible to have a local tax rate? Thank you very much for your patience.

Hello,

We have some exciting news to share with you! Our plugin and all add-ons are currently on sale, which means it’s the perfect time to purchase them.

Our plugin is designed to support multiple languages and is also compatible with the WPML plugin.

We’ve also included a “Taxes” feature to make it easy for you to set a tax rate for your appointments. https://www.booknetic.com/feature/taxes

If you have any questions or concerns, please don’t hesitate to contact us via email at info@booknetic.com. Our team is always here to help and will get back to you as soon as possible.

Hello,

Thanks for your interest.

Yes, Booknetic can be adapted for the purpose of reserving positions and queues, such as for employment in banks. The plugin is flexible and can be configured to manage appointments, reservations, and queues for various scenarios.

To implement a system where customers can reserve a person to apply for employment, you can set up services or appointments corresponding to the available positions or time slots for job applications. Users can then use Booknetic to schedule appointments for applying for specific positions.

If you have specific requirements or need assistance with the configuration for this use case, feel free to contact us via email at info@booknetic.com to provide more details.

Hello,

Certainly! You can have multiple calendars and display them separately for each location, service, service category, or staff member. To set this up, please refer to our documentation on booking blocks: https://www.booknetic.com/documentation/booking-block https://www.booknetic.com/documentation/booking-panel-in-popup-modal

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Thanks for your interest.

We would like to inform you that the discount campaigns are managed by Envato. Extended licenses, which cover the SaaS version, typically do not receive discounts during promotional campaigns.

Please let us know if you have further questions or concerns. We’re here to assist.

because too much step for the customer , think about people just want reserv on calendar

Hello,

Thanks for your interest.

Yes, it is possible to hide/pre-select the booking steps as you wish. In that way, you can have only the “Date and Time” and “Information” steps in the booking panel. Please check the following article to get more information on this. https://www.booknetic.com/feature/fully-customizable-booking-widget

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Thanks for your interest.

1. Yes, each staff member can access their own staff dashboard to manage their own agenda. If you would like to allow your staff members to access the system, please enable the “Allow to login” option in your staff profile. Please check the screenshot. https://prnt.sc/HR6VU5rRA4I4

Please note that this functionality is not enabled in the demo version. We recommend you to create a sandbox environment for detailed checking. You can create a sandbox environment at the following link. https://www.booknetic.com/

2. Unfortunately, staff members cannot be registered by themselves and must be created manually from the Booknetic dashboard by admin.

Please let us know if you have further questions or concerns. We’re here to assist.

Hi,

Thanks for your interest.

Yes, our plugin can be suitable for a tennis court booking system with 3 courts. Our system allows you to create staff members, and in this case, you can create each court as a staff member. By doing so, you can manage the availability and schedules of each court individually.

Customers will be able to select the desired court when making a booking, and the system will handle the reservations accordingly. This way, you can effectively manage the bookings for each court and ensure a smooth and organized process.

If you have any further questions or need assistance with setting up your tennis court booking system, please let us know. We’re here to help!

thanks!

Hi,

You’re most welcome! Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Thank you for your interest.

We understand that you would like to ask some pre-sales questions before making a purchase decision. While this platform is suitable for general inquiries, if you have more detailed or specific questions, we recommend contacting us via email at info@booknetic.com. This way, we can have a more in-depth discussion and provide you with the information you need to determine if our plugin is the right fit for your requirements.

Feel free to email us with any questions or concerns you may have, and our team will be happy to assist you.

Thank you again for considering our plugin, and we look forward to hearing from you soon!

This is what I was waiting for Great, I’ll send an e-mail. Have a good day.

Have a great day too!

The option to select the sender’s email is not appearing, only the recipient’s. https://prnt.sc/QG89g6RN70mg

I want to receive notifications as soon as a tenant signs up.

Hello,

If you have already sent us an email, please rest assured that our support team will assist you as soon as possible.

Hello,

Thanks for your interest.

We would like to inform you once you get a new appointment, the system can notify both staff members and customers and any relevant individuals with Email, WhatsApp, SMS, etc. We have a comprehensive workflow feature for this purpose. Please check the following article. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-workflows

Regarding Airbnb, there is a Webhook feature in our plugin that allows you to send the appointment information to third-party services via HTTP requests. In that way, you can send the appointment date to Airbnb to block that date on Airbnb. However, please note that Airbnb must be able to receive the HTTP requests. Here is more information about our Webhook feature: https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-webhook-and-zapier-ifttt

If you have further questions or concerns, please contact us via email at info@booknetic.com.