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Reviews for Booknetic - WordPress Booking Plugin for Appointment Scheduling [SaaS]

Reviews for Booknetic - WordPress Booking Plugin for Appointment Scheduling [SaaS]

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Cart 6,601 sales
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292 Reviews

for Customer Support

Great Booking Plugin and Customer Support. They respond quickly with multiple solutions to my problem and questions I have.

Author response

Hi there!

We’re so glad you had a good experience. We really appreciate your kindness.

Best Regards,
Booknetic.

for Customer Support

Fast and effective customer support !

Author response

Hi there!

Thanks for leaving us a review. We are more than happy that you think our support is fast and effective.

Best Regards,
Booknetic.

for Flexibility

I think the Plugin provides a good default set of configuration and options.

But from my point of view it's missing essential features which should every booking system able todo. The customer support try it's best to be helpful but mostly forward you to a feature suggestion page with more than 500 unsorted entries. This feature list contains duplicates are not sorted and really is not helpful.

From a plugin which I buy from a company I would expect more.

Features and options I'm missing and which I do not expect to be implemented soon: description for service extras; grouping of service extras (to limit the order by group); API access to receive information with a simple API call; time schedule and planing for services extras; a better UI for the backend calendar.

I switched to this plugin with the intension to replace an existing open source booking solution to resolve some issues. Sadly more issues popped up so I could not recommend this plugin for more special custom use cases.

Author response

Hi there!

We listed all the plugin features in the sale page and we do not promise our customers more than those features: https://codecanyon.net/item/booknetic-wordpress-appointment-booking-and-schduling-system/24753467

If you willing to see more features in the plugin, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most elected suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

Best Regards,
Booknetic.

for Customer Support

the support team is back in about 6-10 hours they solve all the problems thank you

Author response

Hi there!

We’re so glad you had a good experience. We really appreciate your kindness.

Best Regards,
Booknetic.

for Customer Support

ME HAN ATENDIDO DE UNA FORMA CASI INMEDIATA, RESOLVIENDO MIS DUDAS, Y PROPONIENDO SOLUCIONES

Author response

Hi there!

We’re so glad you had a good experience. We really appreciate your kindness.

Best Regards,
Booknetic.

for Code Quality

Great plugin. It works perfectly. The support is very responsive to answer our questions and requests. 5/5

Author response

Hi there!

Thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience.

Best Regards,
Booknetic.

for Customer Support

Amazing support, fast and reliable, the are few features to add as as improvement, but, still being an incredible support team!! Nice purchase

Author response

Hi there!

Thanks for leaving us a review. We are more than happy that you think our support is amazing.

Best Regards,
Booknetic.

for Customer Support

The best out there! Support is fast and Pro. Addon are very usefull and well integrated. Long life to this plugin. UI/UX is well design too. I recommand it at 100%

Author response

Hi there!

Thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience.

Best Regards,
Booknetic.

for Customer Support

Perfect customer support!

Author response

Hi there!

Thanks for leaving us a review. We are more than happy that you think our support is perfect.

Best Regards,
Booknetic.

for Customer Support

The customer support is very good. I had my issue resolved and I'm happy with all of the functionality of the plugin!

Author response

Hi there!

Thanks for leaving us a review. We are more than happy that you think our support is very good.

Best Regards,
Booknetic.

for Feature Availability

Great plugin, very flexible and excellent customer support.

Author response

Hi there!

We’re so glad you had a good experience. We really appreciate your kindness.

Best Regards,
Booknetic.

for Customer Support

An excellent customer support. They are able to fix your issues and with good windows times.

Booknetic is one of the best wordpress plugins. Definitely i recommend.

Author response

Hi there!

We’re so glad you had a good experience. We really appreciate your kindness.

Best Regards,
Booknetic.

for Customer Support

Great support

Author response

Hi there!

Thanks for leaving us a review. We are more than happy that you think our support is great.

Best Regards,
Booknetic.

for Customer Support

Perfect booking tool with a lot of features!
Also the customer support is amazing and will take their time to resolve every issue.

(Maybe check the add-on list before buying the plugin - some features like a customer panel are only available with an additional purchase. Worth every penny though.)

Author response

Hi there!

Thanks for leaving us such a wonderful review. We are more than happy that you think our plugin is perfect and that customer support is amazing.

Best Regards,
Booknetic.

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