2819 comments found.
Hi there, I purchased the SaaS version from Booknetic and I can’t find new features like ratings, waiting list, custom duration, custom statuses, etc. How I can get all the new features?
Hi,
You can purchase desired add-ons at Boostore. Please check the screenshot. https://i.imgur.com/dirDZEk.png
For your further questions, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.
Hi, can this plugin schedule a call/book a call(not appointment) like tidycal and calendly? Thank you
Hi,
Thanks for your interest.
Absolutely! Booknetic is designed to be versatile, allowing you to use it for various scheduling needs, including call booking. Whether you’re arranging phone calls, virtual meetings, or any other time-bound engagements, Booknetic provides the flexibility to meet your requirements.
Feel free to explore the features and functionalities within Booknetic to seamlessly schedule and manage your call bookings. If you have any specific preferences or questions about setting up call booking scenarios, our support team is here to assist you.
hi, any discount on the extended license?
Hi,
Thanks for your interest.
We would like to inform you that the discount campaigns are managed by Envato. Extended licenses, which cover the SaaS version, typically do not receive discounts during promotional campaigns.
Please let us know if you have further questions or concerns. We’re here to assist.
After the latest update, my workflow is now sending duplicate SMS and emails to our clients. Could you please investigate and resolve this issue?
Hello,
Thank you for bringing this to our attention. We want to assure you that we have identified and resolved the issue causing duplicate SMS and email notifications in the latest update. To ensure a seamless experience, we recommend updating to the most recent version of the plugin.
If you encounter any further issues or have additional questions, please don’t hesitate to reach out. We appreciate your understanding and cooperation.
Where can I download it? It is not showing for me to update it
Hello,
Please go to WordPress > Plugins. Under the Booknetic plugin, you will see the Update button. If there is no Update button, there should be a Check for Update button. Click that button then the Update button: http://prntscr.com/wmbj5t
For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.
Ok, I know, I have version 3.8.9 installed, is there another version obove this one?
The problem started after I installed this version update
Is possible in Extended License (SaaS) to configure tenants subdomain like: tenant.maindomain.com (instead of maindomain.com/saas/tenant)? Many thanks!
Hi,
Unfortunately, configuring tenants with subdomains like “tenant.maindomain.com” is not supported by default. Currently, only directory-based configurations, such as “yourwebsite.com/tenant,” are possible. However, you can manually create subdomains and add the booking form there using iframes.
For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.
hi pre sale question : in SAAS version can the appointment panel or form from all the tenets be in a single website like multi vendor , i do not want each tenet having his own website thanks. if yes is there a front end demo for that or what i should do in order to archive this scenario
Hi,
Thanks for your interest.
Booknetic SaaS is a versatile multi-vendor booking system that allows you to create any type of multi-vendor booking platform according to your specific needs. As a result, tenants can register on your website and offer their services to their clients. The information of all tenants is stored on your website’s database, which you can use to display them as a list in the search results. This can be achieved by adding custom codes to your homepage that read the information from your database. However, please note that the Booknetic SaaS plugin does not have a built-in search option for this.
Additionally, you have the option to create a listing/directory website for yourself using any theme/plugin and manually list all the tenants there. You can then embed the booking panels of each tenant on their respective pages using iFrame codes that can be found on the tenant admin panel.
Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas
Video tutorial: https://youtu.be/BSofEiIOIf0
Please let us know if you have further questions or concerns. We’re here to assist.
How can I deregister my test domain? Please
Hello,
If you deactivate and uninstall the plugin from your website, your license will be released. This will allow you to use the plugin on a new domain.
If you no longer have access to your testing domain, please reach out to us via email at info@booknetic.com. Make sure to provide us with your purchase code. Our support team will assist you as soon as possible.
I was looking but I can’t find any option. What I need is an extension to add a PDF invoice to tenants who pay for SAAS membership.
Hello,
Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.
Is there an option to use this plugin for rent-a-car business? How would you do it?
Hello,
As you already purchased the plugin, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.
Is there a discount on the saas version?
Hello,
Thanks for your interest.
We would like to inform you that the discount campaigns are managed by Envato and there is no discount for the Extended licenses in the Envato market. However, if you purchase the SaaS version, we will be happy to provide a bundle discount for add-ons.
Hello, at least in the SaaS version the workflows triggers Mails and in my case also the webhooks twice. how to fix this issue?
Thanks
Please also get on my last comment about a year ago (just search here for eccoelements) THANKS
Hello,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
I bought the Custom Form module, but it’s very limited. What’s the point of being able to ask for additional personal data if that information isn’t tied to the customer? For example: PErsonal ID Number, ... it only stays in the Additional Fields tab of the requested service, but it’s not linked to the customer’s permanent data; therefore, it’s irrelevant to the customer. It only serves as an extra info for the service
It’s important because I can have many customers with the same name and surname. The only way to identify them without error is with an ID field
Hello,
Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, It is suggested on our suggestion system https://prnt.sc/PoOpvAK-6jXU and you can vote for it via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.
Have emailed at least 3 emails with non stop issues after so many years even with only 1 tenant, how is this possible??? Issues after issues, appointments are not appearing in the calendar despite emails have been sent to the customers… this is just unbelievable!!!!!!!
Hello,
We sincerely apologize for any inconvenience caused. It’s important to note that the issues you’re encountering seem to be specific to your setup, as they are not reported by other users.
To provide you with dedicated assistance and resolve these issues, we kindly request you to respond to our emails with more details.
Hello, admin details have been provided, and our trial customer is very angry and furious as around 100 appointments have just got lost for no reason.. frankly, this SaaS plugin has been purchased for few years and until today, it is still having far too many bugs!
Hello,
We appreciate your patience and understand the frustration caused by the reported issues. We have received your admin details and are currently conducting thorough testing on your website. As of now, everything appears to be working correctly, and we have not encountered any issues with the appointments.
We would like to reassure you that we take your concerns seriously, and we are committed to resolving any problems you may be experiencing. Our team has also verified the reported issues in our testing environment, and the plugin is functioning as expected.
It’s crucial to ensure that the plugin is configured correctly, and any discrepancies might be related to specific settings or configurations. We are here to assist you in identifying and addressing these concerns.
Please continue the discussion with us via email, providing any additional details or specific scenarios where the issues occurred. We are dedicated to working with you to resolve these problems promptly.
Thank you for your understanding and cooperation.
Hello,
I think you are missing the point here. As no configurations, etc has been changed! But the last few days, around your latest updates, we have lost almost a 100 appointments, which customers were already paid for. As we can see all those appointments details and appointments IDs on Stripe, but in the system, those appointments are nowhere to be found. We can even see those appointments being sent out to customers via Email as well but again in the system itself, they aren’t there.
This can’t be any configuration issue clearly, and we had to spend hours to try to manually add the appointments in based on what we can see from Stripe, but obviously now those appointments ID will never match with what customer initially booked and paid for.
Can you please stop saying that there is nothing wrong whenever you check as there is clearly issues and we are the one facing tenants with complaints due to the bugginess of the SaaS platform.
Hello,
We appreciate your engagement and understand the challenges you’ve been facing. Our team is actively addressing the reported issues and conducting thorough testing on your website. We take every customer concern seriously and are committed to resolving any identified problems promptly.
However, it’s crucial to maintain accuracy and fairness in reporting issues. We have thoroughly tested the reported problems, and as of our assessments, the plugin is working as expected. We acknowledge that you are facing difficulties, and we are here to assist you in resolving any legitimate concerns.
To ensure the most effective assistance, please continue the discussion with us via email, providing specific details and scenarios where the issues occurred. We are dedicated to working with you collaboratively to find a solution and enhance the overall experience for you and your tenants.
We understand the impact on your business and are committed to addressing any genuine concerns. Thank you for your cooperation and understanding.
Is the extension for Saas on Black FRIDAY too? mydomain.com/clientdomain ?
Hello,
Thanks for your interest.
We would like to inform you that the SaaS version of Booknetic is only available with the Extended license, and unfortunately, Extended licenses are not included in the Black Friday sale. The discount campaigns are managed by Envato, and individual discounts for Extended licenses are not possible. However, we have good news for you – all add-ons are currently on a 30% discount!
If you have any more questions or if there’s anything else we can assist you with, please feel free to let us know.
I can’t buy the extended version directly from you?? and we negotiate a discount there? help me !
Hello,
Thanks for your interest.
Currently, we exclusively sell our plugin through the Envato market, and direct sales are not available.
Please let us know if you have further questions or concerns. We’re here to assist.
In the regular license I still use SAAS? because I want to test everything first to see if this is really what I need, use it in the company itself until it is validated and then I can pay the difference in the extensive license!? could it be ? Will I be able to use the same subdomains but without charging third parties? but we need the role manager to limit other departments’ access to billing.
Hello,
Thanks for your interest.
SaaS version is only available in the Extended license. Unfortunately, you cannot use the SaaS version with the Regular license. If you would like to check the SaaS version in action, you can use the sandbox version which you can create for free. You can create your sandbox environment at the following link: https://www.booknetic.com/
For more detailed information, you can contact us via email at info@booknetic.com. Our team will assist you as quickly as possible.
Hi, I really would like to buy your plugin and I already thoroughly testest the sandbox demo. I have 2 issued. The “custom pricing module” and the “Bring people with you feature”. Is there a way to not multiply the people I’m taking with me into the price? I don’t want the price to change when I take more people. Still l can’t use custom fields etc. because I need the “Bring people with you feature” information for my second issue. When I define the rules on the “custom pricing module” and I say to give different price depending if you bring people with you or not, it doesn’t work properly. At least in the demo installation. Hope you can help me with my case. Thanks
Hi,
It appears that you have already purchased the plugin. Please create a ticket in our support system https://support.fs-code.com/ and rest assured our support team will assist you with your techncial queries.
Any special for black Friday?
Hello,
Thanks for your interest.
Currently, we have a special offer for Black Friday. Booknetic itself is available at a 50% discount, and all add-ons are offered at a 30% discount. It’s a great opportunity to take advantage of these discounts if you’re considering Booknetic for your booking needs.
If you have any more questions or if there’s anything else we can assist you with, feel free to let us know.
HI, I am interested by the SAAS version and was wondering can I install the remote code to customer who have website running under php5.6? thanks
also, can you please tell me what type of code the customer have to put on thier website in order to booking working on their site? thanks
Hello,
Thanks for your interest.
For your main SAAS website where the plugin is installed, you need to have at least PHP 7.4. However, for tenants (customers who embed the booking panel on their websites), there is no specific PHP version requirement, as they will be using an iframe link to integrate the booking functionality.
For customers embedding the booking on their site, they simply need to use an iframe code provided by the SAAS version. This iframe code will allow them to display the booking panel seamlessly on their website. It’s a straightforward process, and detailed instructions can be provided along with the iframe code.
If you have any more questions or if there’s anything else we can help you with, feel free to ask.
Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas
Video tutorial: https://youtu.be/BSofEiIOIf0
Click the drop-down button to select the Extended license. When you activate the plugin with the extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0
Hello team, I am looking to collect address data from customer, if I get the custom form add-on, will that data be saved in the customers ID, so when the customer login to book again will the address data be available?
Hello,
Thank you for reaching out. With the Custom Form add-on, the data collected from customers will be associated with their bookings, but it won’t be directly linked to their customer ID. Therefore, if a customer logs in to book again, the address data won’t be automatically filled.
However, the collected data will be associated with the specific booking records, and you can access this information through the Booknetic admin interface. If you have additional questions or if there’s anything else we can assist you with, feel free to create a ticket in our support system. https://suppor.fs-code.com/ Our support team will assist you as soon as possible.
Is there any specific reason why this data is not saved in customer ID, its very difficult to keep adding the data for every single appointment. Even the customers get annoyed to type their address everytime. Hope you consider this request.
Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, It is suggested on our suggestion system https://prnt.sc/qiFts5lp8eoZ and you can vote for it via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.
Hello..
Love your work! I wanted to ask if I’m able to use this Booknetic with this Vendor plugin called, MarketKing found here:
https://themeforest.net/downloads?downloads_term=MarketKing+-+Ultimate+Multi+Vendor+Marketplace+Plugin+for+WooCommerceI own that Vendor plugin and would like to know if it’s compatible with Booknetic?
Also, you should really consider building Themes / Templates that go with Booknetic.. I think your sales would explode higher for you!
Please let me know if Booknetic is compatible with MarketKing.
I’m building out my new domain name: BookAnAppt.com and want to make sure either Booknetic is compatible with MarketKing Vendor plugin or if I would need to look at something else.
Thanks, Winners!
Hello,
Thanks for your interest.
Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your need. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that reads that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.
Please let us know if you have further questions or concerns. We’re here to assist.
Hi FS-Code-Tahir,
Thank you for your reply!
I’m asking about the NONE SAAS Booknetic plugin.. NOT the SAAS Booknetic plugin.
I want to know if I purchase the $79 Booknetic plugin.. will your plugin be compatible with other vendor plugins.. will that be possible?
Thanks, Winners!
Hi,
We would like to inform you that if you would like to create a multi-vendor booking platform, our SaaS version is suitable for this purpose.
If you want to use the plugin for commercial purposes like creating a platform and earning money using the plugin, you need to buy the SaaS version by purchasing the extended license of the plugin. If you need to use the plugin for only a single client or yourself, you need to buy the regular license.
Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas
Video tutorial: https://youtu.be/BSofEiIOIf0
Click the drop-down button to select the extended license. When you activate the plugin with the extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0
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