2733 comments found.
Hello. I am interested in your Booknetic plugin, but wonder if it can do the Regular Check-ups appointments: Each of our customers must make his/her regular appointment for a regular period (for example 6-month, 3-month, 12-month) repetitively and automatically.
Reminder emails will be sent to customers, for example, 1 week and 2 days before the appointment.
Is it possible, please?
Thank you.
Hello,
Thanks for your interest.
Yes, we would like to inform you that we have a Recurring Appointments feature in our plugin for this purpose. You can create repeated services with 3-months, 6-months, 12-month, etc. durations and allow customers to book only a certain amount of appointments. Please check the article: https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-recurring-appointments
If you have further questions or concerns, please do not hesitate to contact us via email at info@booknetic.com.
I read the article, but do not see:
1. How can our customers make his/her regular appointment for a regular period (for example 6-month, 3-month, 12-month) repetitively and automatically?
2. How will the reminder emails be sent to customers, for example, 1 week and 2 days before the appointment?
Can you please explain?
Thank you.
Hi
I have integrated the Zoom but for some reasons, it’s not sending the zoom url to the customer even tho the workflow has been properly set up.
I have already created a ticket for this. Ticker number : 23981
Thank you
Fatal error: Uncaught TypeError: BookneticApp\Backend\Appointments\Helpers\TimeSlotService::getDate(): Return value must be of type string, null returned in /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php:23 Stack trace: #0 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php(62): BookneticApp\Backend\Appointments\Helpers\TimeSlotService->getDate() #1 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php(134): BookneticApp\Backend\Appointments\Helpers\TimeSlotService->getInfo() #2 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php(50): BookneticApp\Backend\Appointments\Helpers\TimeSlotService->initBookable() #3 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic-payment-wc/App/Providers/WcProductObject.php(152): BookneticApp\Backend\Appointments\Helpers\TimeSlotService->isBookable() #4 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic-payment-wc/App/Providers/WcProductObject.php(26): BookneticAddon\WCPaymentGateway\Providers\WcProductObject->checkSelectedTimeslot() #5 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic-payment-wc/App/Providers/WooCommerceGateway.php(116): BookneticAddon\WCPaymentGateway\Providers\WcProductObject->init() #6 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-includes/class-wp-hook.php(310): BookneticAddon\WCPaymentGateway\Providers\WooCommerceGateway::loadWC() #7 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #8 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-settings.php(580): do_action() #10 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-config.php(93): require_once(’/mnt/data/home/...’) #11 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-load.php(50): require_once(’/mnt/data/home/...’) #12 /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-admin/admin.php(34): require_once(’/mnt/data/home/...’) #13 {main} thrown in /mnt/data/home/1111659.cloudwaysapps.com/awcwyhkysg/public_html/wp-content/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php on line 23
Hi,
We have checked our support system and it seems that your ticket has been responded to. Please check your ticket and continue with our support team.
Still hasnt been resolved. Please check
Ticket : 23976 is more important as I am getting an FATAL error when activating the woocommerce payment gateway
Hi,
We have checked our support system and it seems that your ticket has been responded to. Please check your ticket and continue with our support team.
Hi, For the add-on invoices, we can’t comply with regulations of each country, so please ensure that invoices are issued under the tenant’s name via Stripe Connect. Currently, we can’t issue invoices using Connect under the tenant’s name, can we?
Hi,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team assist you as soon as possible.
Hello, can you answer your support tickets? its too long we have waiting for your reply
Hello,
We have checked the support system and it seems that your ticket has already been responded to. Please check your ticket and continue with our support team.
Hello,
I purchased the SaaS version. The generated URL for the Tenant is not working, it ony shows a blank page.
Also, when accessing the booking page (set up by the super-admin) there are no locations listed and one cannot advance on the steps.
The documentation is not very clear on how to use it. Or maybe is that it is not working properly for me?
Thanks
Also, wanted to know how is it possible to split purchases from tenants, is this possible with woocommerce vendors?
Hello,
Please create a ticket at http://support.fs-code.com. Our support team will help you as soon as possible.
I have written already since two days ago, but I haven’t heard anything back yet..
Hello,
We have checked the support system and it seems that your ticket has already been responded to. Please check your ticket and continue with our support team.
I never got a notification? I will check
Please check your ticket and continue with our support team.
One question, how does the end user choose the language for scheduling? Is there the possibility to choose, or just the language configured in Wordpress? Is it possible to have a language selector?
Hello,
Thanks for your interest.
Booknetic uses language files to provide multilingual support. You can make your scheduling website multilingual by using a multi-language plugin like WPML. With WPML, you can create language versions of your content and provide users with a language selector to choose their preferred language.
This way, your end users will have the flexibility to select the language they prefer for scheduling appointments.
If you have any more questions or need further assistance, please feel free to ask.
hi there, can the booking remote code be added to any kind of website meaning even if it is not a Wordpress site? and what type of cod e is it iframe, javascript?
Hi,
Thanks for your interest.
Each tenant will get their unique booking link: https://yoursite.com/tenant-domain. You will have an unlimited number of tenants, and each tenant will use the plugin as a Booknetic Regular user. They will have their booking panel, admin panel, staff, services, payment methods, settings, etc.
You can embed the booking panels of each tenant on the external websites by using the iFrame codes. These iframe codes can be found on the tenant admin panel.
Please let us know if you have further questions or concerns. We’re here to assist.
hi there, do each staff member has its own calendar access to manage their bookings? Meaning they can see only their own calendar
Hi,
Thanks for your interest.
Yes, each staff members has their own calendar to manage their bookings.
Please let us know if you have further questions or concerns. We’re here to assist.
HI there, I am interested to buy the SAAS version and wondering if that version comes with all the add-ons or is extra?
Hi,
Thanks for your interest.
We would like to inform you that the desired add-ons are required to be purchased separately in the SaaS version as well.
But please note that, once you purchase an add-on as a SaaS admin, your tenants will be able to use these features according to their subscription plans.
Please let us know if you have further questions or concerns. We’re here to assist.
Pre purchase! Is Paystack payment gateway working with app?
Hello,
Thanks for your interest.
We would like to inform you that we have a WooCommerce integration in our plugin which you can use any WooCommerce payment gateway to receive your Booknetic payments. Since the Paystack payment gateway is already available for WooCommerce, you will be able to use it for your payments. Here you can check the information about the WooCommerce payment integration. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-woocommerce-payment
Please let us know if you have further questions or concerns. We’re here to assist.
Very good, What about Client managing it appointment like cancellation and rescheduling?
Hello,
We have a front-end customer panel feature in our plugin that allows customers to manage their customer profiles and appointments by changing the status of the appointment or rescheduling the appointments to any available dates. Please check the following article to get more information on this feature. https://www.booknetic.com/documentation/front-end-customer-panel
Please let us know if you have further questions or concerns. We’re here to assist.
Hello, this plugin looks awesome. Do you guys have an ETA for the “Rental Booking” feature? Also, will this have the ability to connect with OTAs like Airbnb or VRBO? Will it also have a system for house keeping or maintenance? Thanks a lot!
Hello,
Thanks for your interest.
Unfortunately, we are not able to provide an ETA right now as we have not started to work on this yet.
Regarding the possibility of connection with OTAs, we do not have a direct integration in our plugin for these platforms, but we do have a Webhook feature in which you can integrate our system with any third-party service platform that has the Webhook receive capability. Please check the following articles to get more information on this. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-webhook-and-zapier-ifttt
https://www.booknetic.com/documentation/zapier-integration-to-booknetic
But we could not fully understand your third question. It would be better if you could ask specific questions related to the functionality. We’re happy to assist you.
Hi! Quick Pre-sale question, do you support an allowance/tokens for logged in users? For example, can I make it so a “subscriber” user can book 2 classes per week? Thanks!
Hi,
Thanks for your interest.
Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
Please let us know if you have further questions or concerns. We’re here to assist.
Hi, good afternoon.
I’ve the SAAS version and have bought recently the MercadoPago payment.
When the user try to create an appointment and select the MercadoPago as gateway, this work fine (only I’ve noted that the MP popup sometimes are automatically closed), but works..
The problem is when the user:
1 – Try to pay with the button in Customer Panel
2 – Can’t receive the Mercado Pago link in WhatsApp or Email
3 – Tenant can’t create the link in Admin Panel
I can’t create a ticket support, because my saas plugin got support expired, but the problem is with the addon.. And in your support site, haven’t option to choose the addons related bug!
Hi,
We’re sorry for the inconvenience. Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
Pre-Sales Congratulations on a great script.
I wonder if your team ever managed to add BigBlueButton. The other competing script in your category has a much less appealing UI, but with the integration they seem to be making a lot of their clients extremely happy. One of the reasons they have perhaps 600% more sales even with a less appealing UI and higher cost than your great script.
Perhaps it’s time your excellent team considers BBB. And NO we have Zero interest in switching to Zoom. It’s hopelessly expensive to hope to use it at industrial scale. Kind Regards.
Hello,
Thanks for your interest.
Your idea of improving our plugin is very important to us. We have a suggestion system, which you can send your suggestions to us: https://suggest.booknetic.com/ We first add the most selected suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
Hello! In the changelog I saw something about “drag and drop” in the calendar but I can’t identify what it refers to?
Hello,
Please check the following video to see how the “drag and drop” functionality works. https://screenrec.com/share/e8TDLFshul
If you have further questions or concerns, please do not hesitate to contact us via email at info@booknetic.com. We’re here to assist.
In what version was it added?
The ‘drag and drop’ functionality was added in version 3.8.1 of our plugin.
If you have any more questions or need further assistance, please feel free to contact us via email at info@booknetic.com.
1. I would like to know that if its possible that on landing page can be shown all tenants with all the services? 2. There are no landing page for this Saas plugin?
3. I made 2 bookings in one just from 2 different staff members. Both are in the same day, but one starts at 17:00 and ends at 17:30, and the other starts at 17:00 and ends at 18:00. I think there is a problem. The second should not be possible to starts again at 17:00, just after first booking its finished. 4. When staff login they can see the appointments from the other staff members. Can i ask why?
Hi,
Thanks for your interest.
1. Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your needs. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that read that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.
2. Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/boards/booknetic-saas We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
3,4. These should work without any problems and we have no any known problems regarding these. Please contact us via email at info@booknetic.com and let our support team assist you with that.
023-09-14T17:46:21+00:00 CRITICAL Uncaught TypeError: BookneticApp\Backend\Appointments\Helpers\TimeSlotService::__construct(): Argument #1 ($date) must be of type string, null given, called in /html/wp-content/plugins/booknetic-payment-wc/App/Providers/WcProductObject.php on line 138 and defined in /html/repository/plugins/booknetic/app/Backend/Appointments/Helpers/TimeSlotService.php:16 Stack trace: #0 /html/wp-content/plugins/booknetic-payment-wc/App/Providers/WcProductObject.php(138): BookneticApp\Backend\Appointments\Helpers\TimeSlotService->__construct(NULL, NULL)
Hello,
We’re sorry for the inconvenience. Please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.
I see there a lot of addons… Is there a list of what features come with each version?
Hello,
Thanks for your interest.
You can find a comprehensive list of features on the following link. https://www.booknetic.com/features
The features that require additional payment are clearly marked with their prices, while the built-in features are listed without a price.
If you have further questions or concerns, please do not hesitate to contact us via email at info@booknetic.com.
Can user edit booking by the link something will be changed?
Hello,
Thanks for your interest.
We have the capability in our plugin to send links via notifications that allow your customer to change the status of an appointment (approve, cancel, etc.). https://www.booknetic.com/documentation/change-appointment-status-via-the-link
However, for other actions, we have a dedicated customer panel. https://www.booknetic.com/documentation/front-end-customer-panel
We hope this information is helpful and if you have further questions or concerns, please do not hesitate to contact us via email at info@booknetic.com.
Dear Developers,
I hope this message finds you well. I would like to commend your team for creating the Booknetic system, which has been great in many aspects. However, I have been experiencing recurring booking issues related to incorrect times being set on my Google Calendar. Despite my attempts to change time zones and troubleshoot the problem, it continues to persist.
For instance, today, I was an hour late for a booking, and on a previous occasion, I had to wait an additional two hours because I arrived too early. These discrepancies have been frustrating and inconvenient for me and my clients.
I’m reaching out to inquire if there is a bug fix in the pipeline to address this issue. If not, could you kindly recommend an alternative API or solution to ensure seamless and accurate booking management? Your prompt attention to this matter would be greatly appreciated, as it is affecting my schedule and business operations.
Thank you for your assistance in resolving this matter promptly.
Best regards,
Hi,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
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