8967 comments found.
To the nice folks at Filter Everything Pro.
We have created a filter set, installed it on a page, and it works as expected, as long as the URL of the page is only one directory deep. As soon as we drop the page underneath another one, the filtering function breaks.
Domain.com/parent/ - Everything works.
Domain.com/parent/child/ - Does not work. - To be clear, the query appears to work correctly. The filtered choices show up with the appropriate numbers next to them. When you click on a filtered term, the radio button or checkbox changes correctly. However, after clicking, the results never change. And the URL, which normally adds the filter term into the URL (domain.com/parent/filter-term) also does not change.
Is there a setting we can change, either within Filter Everything Pro or within WP or on the server, that would allow this to work as expected on a child page?
Thanks
Hi brettmwillis,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please provide additional information on the pages where you want the filter widget to be displayed.
Best Regards,
- Victor
credentials sent. thanks.
Hi brettmwillis,
Well, there are two things that need to be solved:
1) Activate the plugin, as it is in the locked status and you cannot update or edit filter sets – “Error: you can not update settings because the Filter Everything Pro plugin is locked. Please, enter your license key to unlock it.”
2) Permalink Manager PRO not compatible with our plugin as our plugin have own permalink manager and all filtering working with URL.
Best Regards,
- Victor
Nevermind found the issue, GREAT PLUGIN!
Hi StainOnRug,
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
Hello Team I purchased the pro version. I’ve a few queries:
1. when I enter the license ley, it shows an “unknown error”. Iam not able to activate it.
2. under filter sets I created a search bar, I wan rounded border. But unable to achieve it.
how do I send screenshot? thanks
Hi ramsypal,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Please add the license key in the email.
The second issue we can check on the place already.
Best Regards,
- Victor
Okay, I’ll follow the steps. However, I have a few queries about basic CSS. I want to send screenshots to you to help you understand. How can I do that here?
You can send the links to the screenshots as we did here – https://prnt.sc/mICZJ90PkNUq
Best Regards,
- Victor
I’ve sent you the login credentials and given you editor access. pls check your pm. Can pls also look into the CSS questions which I’ve asked above. Thanks
Please also check the filter settings, if im following the best practices
Hi ramsypal,
Thank you for the credentials, but first of all you didn’t send the license key, and second of all that’s all that we see in the admin dashboard – https://prnt.sc/TG-MNVJ_LTkJ we need full admin permission in order to do at least anything.
Also, we didn’t get any screens about styles or any showcases.
Best Regards,
- Victor
Oh okay pls check now
Here is the screenshot- https://share.zight.com/d5uJnkwz
I want the font a bit smaller and the the search bar – 5px rounded border.
Pls do let me know where do you add css, so that i can customize it later. thanks
We activated the plugin and added custom CSS in the filters -> settings -> experimental to make search borders rounded and smaller font size.
Best Regards,
- Victor
Hey Thank you so much. about font size I meant the chips font not the seach bar font – https://share.zight.com/d5uJnkmA
sorry for the confusion. pls check the screen shot
Done, you can check it now.
Best Regards,
- Victor
Thanks you so much Victor
Hey Victor I’ve 2 more querries:
1. how can i change the background colour and text colour of Filter Chips on CLICKING – https://share.zight.com/OAu7jYdv
lets say the bg color would be #19202D and text color would be – #1affb3
2. on mobile view the filter color invisible
Pls see – https://share.zight.com/o0uKXWNK
Hi ramsypal,
The required styles have been added. You can now make modifications to them to better understand their functionality and how they affect the overall look.
Best Regards,
- Victor
Hello Victor,
I checked the CSS and tried some modifications, but I’m still unable to achieve the desired outcome. I’m also getting confused about which element the code is for. If you can add comments, it would be very helpful for us to navigate the same.
1. I was after selecting the chip, the color should be like this https://share.zight.com/yAunAr4J2. Also pls check the filter in mobile view. the texts are not visible – https://share.zight.com/z8udlOx6
I’m really sorry for troubling you again. Thanks again for the great support.
We set all as much as we could, rest is absolutely on you. As custom styling is outside the scope of support in accordance with support policy here on CodeCanyon.
After making changes to the page, do not foget to update the container class within the filter set “HTML id or class of the Posts Container” option so that it can be updated via AJAX. Note that this container should only include your posts, not the filters or any extraneous elements.
Best Regards,
- Victor
I really appreciate your assistance Victor, I can’t thank you enough. I apologize for being a non-tech person, as it takes time for me to grasp these concepts. However, I’m trying to learn from the internet and YouTube as much as possible. I’ll promote your plugin; you have such a fantastic support team. I had a bad experience with WP Grid Builder they assume their customers were as tech-savvy as they are. I wasted 3 days before switching to your plugin, and you genuinely go the extra mile for customer satisfaction.
The second part you mentioned -
“After making changes to the page, do not foget to update the container class within the filter set “HTML id or class of the Posts Container” option so that it can be updated via AJAX. Note that this container should only include your posts, not the filters or any extraneous elements.”
do you mean this part – https://share.zight.com/nOuQ1Xw7
Hi ramsypal,
Thank you for your kind words.
What we mean is this part in the filter set setting – https://prnt.sc/ld94UCr0mvSj
And this is that container in your site as you see it only contains your posts – https://prnt.sc/X4jdKtNjcMAM
Best Regards,
- Victor
Oh I see so you already added and Thanks for the caution man
I’ve a querry regarding the filter in mobile view-
When we click on use case – https://share.zight.com/5zub2QLA
It goes to single post – https://share.zight.com/Z4upmOmW
the filter is showing, can we hide it, it looks weird.
We turned on this option to remove them across all of the pages – https://prnt.sc/UkSUj7HfoT_n And placed the shortcode of the mobile button on the page where it should appear – https://prnt.sc/fNmdIoZ-Moso
Best Regards,
- Victor
Ahhh man you fixed it i can see it on my mobile. thank thank you. Thanks a lot. God bless you bless you Victor.
Hey Victor In previous chat as asked me add “Query Monitor” plugin. What does it do? Do we still need it?
you there?
Hi ramsypal,
Yes, you can remove the debug plugin as it is no longer required. Additionally, please note that our support team is unavailable during weekends. Thank you for your cooperation.
Best Regards,
- Victor
Hello. I noticed a bug in your plugin or at least something must be improved. On my website I want to sort items by meta keys numeric. The problem is if few posts have the same meta key the order become weird. If I change the page in the pagination, some posts are visible on both pages and some are not visible at all. It seems that if the meta key is the same, you display those posts in random order. I think you should ask to set a fallback order if the sorting is the same. For exemple : sort by numeric meta key, but if identical sort by title or post ID, so the order is constant thru the pagination. Do you understand my problem ? do you have a solution ? Thanks.
Hi guillaumelorain,
We need a more detailed explanation of what you mean by the “if few posts have the same meta key the order becomes weird”. Because you have posts, you have a custom field numeric that applied on those posts, also you add some data in those fields when editing the post.
So you have like:
post1 – numeric field = 100
post2 – numeric field = 100
post3 – numeric field = 300
post4 – numeric field = 200
post5 – numeric field = 400
post6 – numeric field = 100
If you create a sorting option by your numeric field meta key, and choose ASC and DESC you will have posts sorted like this 100, 100, 100, 200, 300, 400, and in reverse. Products that do not have data inside of those fields will not be displayed.
If all numeric values are the same, then there is no point in creating a sorting option for them. Instead, you can create a custom field that you will use specifically for sorting orders that you like, and number them from 1 to N amount. This way, you can choose which posts you want to see first and which ones you want to see last and display them accordingly.
If you have posts with the same numeric values and sort them, those with the same values like 100, will go first in the order of how they were retrieved from the database, and then the last ones will go like 200, 300…
The pagination can be the issue with displaying posts, in any case, we need a link to the page with the issue, and instructions on how to see the issue so we can check it.
Best Regards,
- Victor
Thanks for your reply.
Hey,
I have a very large amount of attributes and I want to turn all of them into filters. How can I do that and save work from adding each attribute to a filter set by hand?
Thanks in advance
Hi ickomcdevill,
Thank you for choosing Filter Everything PRO.
There are a couple of options available to get this done. You can either do it manually, or you could consider hiring someone to do it for you. Those are all of the options available at the time.
Best Regards,
- Victor
No way of exporting or importing attributes?
Unfortunately, the feature you are looking for is not currently available. However, we would love to hear your thoughts and ideas on how we can implement it, the more detailed it would be the better it is. Your suggestions will be shared with our development team for further consideration.
Best Regards,
- Victor
Well for starter, option to automatically add all filters of each type to a filter set – similar to how “Automatically add all top pages” works in WordPress’ menu editor.
Another good feature for you would be to have some of the fields automatically filled in when creating new filters. When I add a new filter by an attribute I have to fill Slug*, Title, More/less. Since the attributes already are defined with a name and a slug – it would make sense to have those fields populated;
Third feature would be “Default settings” in the plugin’s settings. There you would find settings for what happens when you create a new filter. For example: “View in widget” – by default it’s ‘checkboxes’, but now you can set it to something else More/less … Show in Chips
Oh yeah, and the option to export and import filters.
Hi ickomcdevill,
“option to automatically add all filters of each type to a filter set” – impossible, filters are made out of custom fields, taxonomies, tags, attributes, and other entities, which are not connected with each other.
“some of the fields automatically filled in when creating new filters” – possible, but won’t be implemented, URL prefixes have to be unique and do not cross with any slugs on the site. If they cross you will face confusion, which plugin should open this page with such a slug? Is it Woo or WP or the Taxonomy page? As a results = a 404 error.
“Default settings” – technically, can be done, but it would require additional storing in the database and additional requests to it every time, which is not a good thing to do, to cover such a thing.
“export and import filters” – now this is something that can be done, and which will technically cover the filter set duplicationsб and will be added with future updates.
Best Regards,
- Victor
Please disregard my issue about the filters for WPML. I figured it out. Thanks.
Hi atrammell1,
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
I have another question regarding Filter Everything PRO
Item Purchase Code: afc2898d-c8b1-47a6-bd90-066c6497e1e0
I’m trying to use this with WPML. I successfully was able to get a translated version of the filters for a custom post type, filtering by a custom taxonomy. However, it only shows one category having records, even though all 8 categories have posts associated with them.
I don’t know if this is an issue with WPML or the plugin. Any ideas?
You can email me back directly at bcleveland@stratabeat.com as the account email on this is the project manager, whereas I’m the developer on the project. Thank you – Brian Cleveland
Hi atrammell1,
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
Hello,
We are using attributes to facilitate product categorization on the Product page. While the categorization of products is functioning correctly, we’re encountering an issue where, upon attempting to navigate to the next page from the categorized products, the product categorization resets, displaying all products once again.
For example, please check the website link below. There are 14 products under the category “Look-Concrete.” Since only 12 products are displayed per page, when navigating to page 2 to view the remaining 2 products, the product categorization disappears, and all products are shown. https://bellariatiles.com/all-products/look-concretePlease advise on how to resolve this problem.
Thank you.
Hi funpeas,
Well as we previously mentioned answering the same question, you can use this plugin for Woo pagination as it is compatible – https://wordpress.org/plugins/load-more-products-for-woocommerce/
Your AJAX pxl pagination is not compatible with our plugin, of course, if it will add to the URL page like this – https://bellariatiles.com/all-products/look-concrete/page/2/ it might work correctly. But it is not, it is using the original query from the page ignoring filtering results and providing the results on the second page as they would look without any filtering.
Best Regards,
- Victor
I just purchased filter everything pro, and I just can’t seem to get the license key generated. What can I do?
Hi soobongk,
Thank you for choosing Filter Everything PRO.
Follow the instructions from this page – https://filtereverything.pro/resources/license-key-issues/ also make sure that you are using incognito mode and the correct account for logging in.
Best Regards,
- Victor
We have been unable to generate a License Key for Filter Everything Pro.
I’ve logged into our Envato account and clicked the “Get License Key” button, after Approving connecting the site to our Envato account, it simply displays a blank page.
Our purchase code is: afc2898d-c8b1-47a6-bd90-066c6497e1e0
Is there any other way to generate the license key so we can have the plugin update?
- Brian Cleveland (Developer)
Hi atrammell1,
Thank you for choosing Filter Everything PRO.
Try to do it in incognito mode and make sure that you are logged in with the correct account.
If you have some kind of corporate account or something like that. We had a similar situation once when the user had the labels Purchased, and Supported, but he himself was not the buyer of the plugin but was connected to another account that bought the plugin. Maybe your situation is the same if the incognito mode won’t fix the issue.
Best Regards,
- Victor
This worked! The PRO version is now fully registered. Thank you.
Hello How can i make a Sorting widget with a ACF field ? I want to add a sort with “PRICE” Hight and Low that depend on a ACF custom field. (i not use woocommerce)
Hi isalis,
About the sorting widget, you can read here – https://filtereverything.pro/resources/sorting-widget/
Just create a sorting option using the custom field and use the meta key of the needed field. If you want to filter by numbers use the custom field numeric option.
Best Regards,
- Victor
Hi,
The sales filter is not working correctly.
As you can see in this example, inside our updated staging site, some “not on sale” products shows when “on sale” is filtered: https://env-atlantikos-staging.kinsta.cloud/categoria-produto/alimentos/ofertas-yes/
I’m just created an admin user and sent the credentials via:https://codecanyon.net/user/fe_support#
Tks!
Hi raphaelschaffer,
This is not the issue of the plugin, this is the issue in the product data. You can use this SQL request to clean them:
DELETE FROM `q370_postmeta` WHERE `meta_key` = '_sale_price' AND `meta_value` = ''
Save a backup of the database and run this SQL query. Just keep in mind that there will be a different prefix in the database (instead of q370 use your database prefix). This should fix the problem.
Best Regards,
- Victor
Hello, I have created two filter item i.e. Dropdown of city and country. I have place AND condition in both filter.
The main issue is that when I select item from only only one filter the filter system works. How can I make it so that both filter must have a selected item to filter?
For eg: When I select city name and not select country name i.e. leave country name as – Select Country – I do not want filter to work. I want to request user to select both items to filter.
Hi visasuccessconnect,
Thank you for choosing Filter Everything PRO.
Well, you can do it only with custom code in the “Apply Button” mode. Add condition by clicking the “Apply Button” to check if both filters are chosen and if yes filter posts, if not show your custom message “Please choose City and Country”
By following these links you can find the needed hooks and functions:
1) https://filtereverything.pro/resources/functions/
2) https://filtereverything.pro/resources/hooks/
Best Regards,
- Victor
Hi,
I translated the filter with wpml and that works int shows on every language on desktop but a view iseus …
1 – Ajax is not working 2 – On mobile it only shows on the default language 3 – Within the main language i can change And what to filter? but in the translations i can not, is this why the other 2 dont work maby?
Hi qoqmedia,
At the time there is an issue, when you create a filter set and place it for example on “Product Category” + “Any Category” it places the filter set across all of the languages. When you place it in a certain category it will be shown correctly, so on each category, you will see the different filter set.
Currently, our team is working on this problem and the update with the fix should be released anytime soon in the next month.
Best Regards,
- Victor
i returned to former state but nothing on mobile, ajax not working and no pop up. i created a new filterset, no mobile, no ajax
This does not working stable at all like this, please help to fix
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
already send
We have checked the site, and there are some deep issues. First of all, AJAX requests always return a 404 error, more likely the server security settings.
Second of all we decided to check the shop page and update it since sometimes there are some errors that it can fix, but when we hit update we get an error: “Updating failed. The response is not a valid JSON response.” and the shop page shows only “Internal Server Error”
We don’t know what can cause such an error but we would recommend checking logs to understand what is causing this behavior, after fixing it everything should work correctly. Let us know when this issue will be removed because such issues are not normal behavior at all.
Best Regards,
- Victor
Hi When a page containing a filter set is viewed on mobile I see a small bordered area that says Filters which contains the filters and a second bordered area that says Filter which runs across the screen and does absolutley nothing that I can see.
I also see the Filters box on the home page which is a different issue but I do not understand why it is showing on the home page when there is no filter set to show on that page.
You can see the first issue on our site at petsware.co.uk and the second if you select Dogs and Wet Dog Food for example from the menu.
Can you advise a solution to each issue please.
Thanks
Hi partnersrrc,
Do you mean that in mobile mode, you can see the “Filters” button? Well in this case you can fix it by going to the Filters -> Settings -> Experimental -> and turning on the “Hide opening widget buttons”. Then place the filter button shortcode [fe_open_button] on the needed page.
Also, perhaps you are referring to the chips? Why do you have two chip areas? If yes, then you can go to the Filters -> Settings -> General -> and remove the unneeded hook from the “Selected Filters (Chips) integration” input field and hit save.
Best Regards,
- Victor
Hi Thanks for that. I think your Hide Opening Widget Button solution might help get rid of it on teh Home Page though I see no reason why it is there in the first page since there are no filters on that page and no sidebar widget either. Anyway we’ll try that solution.
As for the other issue it is neither Chips nor the Filters Button but another bordered area that says Filter running across the whole page but I think nothing to do with your plugin after deeper investigation.
Thanks for your support. Ian
Let us know if you have managed to fix it all, and what was the issue with “that says Filter running across the whole page”
Best Regards,
- Victor
I’m having an issue between the filters and query on this page: https://wondoor.wpengine.com/sales-team/ Either drop down filter works correctly but when used together they aren’t filtering down. For example if you select Florida from the location dropdown we should see the 3 team members assigned to the Florida location. Then if we select Architectural Consultants we should only see the 1 Architectural Consultant in Florida. Instead I end up seeing all Architectural Consultants. I don’t know if it’s an issue with how the filter is configured or if it’s the way my query is written.
Hi aaronbiby,
Did you write some type of custom query?
In general, there might be a couple of issues here. Is this the data from the ACF fields? Or, what type of data you are using to filter those posts?
Second issue, it looks like you are using “AND” logic which might provide this issue, but depending on your answers we can provide more detailed info.
Best Regards,
- Victor
// Register the Team Members shortcode
function team_members_shortcode() {
ob_start(); // Start output buffering
// Wrap the entire layout in a div with a class of 'team-members-loop'
echo '<div class="team-members-loop">';
// Get all terms from the 'team-member-role' taxonomy
$roles = get_terms(array(
'taxonomy' => 'team-member-position',
'hide_empty' => true,
));
// Start the main query
$main_query = new WP_Query(array(
'post_type' => 'team-member',
));
// Loop through each term
foreach ($roles as $role) {
// Clone the main query
$team_members_query = clone $main_query;
// Modify the cloned query to filter by role
$team_members_query->set('tax_query', array(
array(
'taxonomy' => 'team-member-position',
'field' => 'term_id',
'terms' => $role->term_id,
),
));
// Run the modified query
$team_members_query->get_posts();
// Check if the query has any posts
if ($team_members_query->have_posts()) {
// Display the role name as an <h2>
echo '<h2 class="team-member-position">' . esc_html($role->name) . '</h2>';
// Display the term description
echo '</h2><p class="team-member-position--description">' . esc_html($role->description) . '</p>';
}
// Loop through team members with the current role
while ($team_members_query->have_posts()) : $team_members_query->the_post();
// Get ACF field values
$email = get_field('email');
$phone = get_field('phone');
// Display the featured image with a class of 'team-member--image'
echo '<div class="team-member-item">';
echo '<div class="team-member-item--image">';
if (has_post_thumbnail()) {
echo get_the_post_thumbnail();
} else {
echo '<img alt="placeholder" src="https://wondoor.wpengine.com/wp-content/uploads/2023/10/Won-Door-Placeholder-Image-Square.jpg" />';
}
echo '</div>';
echo '<div class="team-member-item--content">';
echo '<h3>' . esc_html(get_the_title()) . '</h3>';
echo '<p><a href="mailto:' . esc_html($email) . '" target="_blank">' . esc_html($email) . '</a></p>';
echo '<p>' . esc_html($phone) . '</p>';
echo '<span class="team-member-item--subtitle">Locations:</span>';
// Get terms from 'team-member-location' taxonomy
$locations = wp_get_post_terms(get_the_ID(), 'team-member-location');
// Check if there are locations assigned
if ($locations && !is_wp_error($locations)) {
// Extract names and create a comma-separated list
$location_names = wp_list_pluck($locations, 'name');
echo '<p class="team-member-item--locations">' . implode(', ', $location_names) . '</p>';
}
echo '</div>';
echo '</div>';
endwhile;
// Reset post data
wp_reset_postdata();
}
// Close the wrapping div
echo '</div>';
return ob_get_clean(); // End output buffering and return the content
}
add_shortcode('team_members', 'team_members_shortcode');
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I sent the credentials.
Hi aaronbiby,
We have checked the page and the issue is indeed in that query solution. We have created a test page with Elementor and placed your team members filter on that test page and this is the result – https://prnt.sc/7e-hTemPiGzT everything is working together as it should. You can check the page following this link – https://wondoor.wpengine.com/test-with-elementor/
Best Regards,
- Victor
Hi, there is a problem with AJAX and the WoodMart theme. Product styles change after saving theme settings. And after reloading the page, everything works until the theme settings are saved again.
Video: https://streamable.com/jtctyq
According to the documentation https://filtereverything.pro/resources/ajax-related-problems/ I fixed the display of the product gallery using code
jQuery(document).on(‘ready’, function(e){ woodmartThemeModule.$document.trigger(‘wdShopPageInit’); woodmartThemeModule.$document.trigger(‘wood-images-loaded’); });
But the problem with the template remains.
Tested on a clean theme and filtering plugin, no extra plugins, caching not installed
I solved the problem, for the WoodMart theme you need to add style loading settings: Theme settings -> Performance -> CSS -> Styles always load:
Product loop “Standard button” & “Full info on hover” Product loop “Show summary on hover” Product loop “Icons on hover” Product loop “Full info on image” Product loop “Tiled” Product loop “Quick” Product loop “Icons and add to cart on hover” Product loop “Buttons on hover” Product loop Product loop “Standard button” Product loop “List” Product loop “Full width button” Sticky loader WooCommerce product labels WooCommerce product labels rect WooCommerce product labels round
Hi artful4,
Thank you for choosing Filter Everything PRO.
We are glad to hear that the issue was resolved, you did an amaing job!
Best Regards,
- Victor
Hello! We did what you advised to activate the mobile view for the shop page but then the filter on the web version stopped working. Here’s an explainer video. Please advise.
https://progress4good.hippovideo.io/video/play/7DnDtTiPC9sKZdU7YqLOpT5ZWlzm9tNRcWKB7QFoIfY?org_tok=BhLgmbT5Bj1Y4KfQoPARLQ&utm_source=hv-campaigns&hreferer=private&hvre=false&_=1698418720705Hi adcdp,
We have checked the site, and everything is filtering and working, but the speed is so slow. More likely the server latency or hardware but in any case the filter is working.
There is some weird layer on the dome that changes everything, and apply styles, so you need to wait longer until everything appears.
Best Regards,
- Victor
Hi there, I would like to use my own css styles and tried to find out the paths and names for the various items in firefox, but it’s not really working, as there are too many.
Do you have a list of all properties (like border-radius, color, etc.) and theirs links that I can paste into the custom css field and change the parameters?
Hi Curry4,
Thank you for choosing Filter Everything PRO.
Unfortunately. there is no such list. But all you need to use is the browser and inspect tools in the browser just like this – https://prnt.sc/2EsjyjBIJXbg and add the code with this class in Filters -> Settings -> Experimental -> Custom CSS – https://prnt.sc/aXmfBH2b2pOX and you will see the styles on front – https://prnt.sc/gpb1fVaKoyhA
It is important to keep in mind the CSS specificity – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity
Best Regards,
- Victor
Hello i buy your plugin FlilterEverything Pro and i have a problem : i want to display a range slider This range slider is link with a ACF field numeric But nothing appears when i view page I have message “No Wp queries marched…” Can you help me please Very URGENT Thanks
Hi isalis,
Thank you for choosing Filter Everything PRO.
Here is how it is working, you have a page with products or posts, and they are displayed by WP_Query. You place the filter widget in the widget area or use the shortcode to place it on the needed page and inside the filter set settings in the “Where to filter” choose this page and in the “And what to filter” choose the correct query to filter.
But, if the page displays your products or posts, not by WP_Query you will see in the “And what to filter” this message “No WP Queries matched the post type “Post” found on the page”
You can send the credentials to the wp-admin dashboard following this document so we can check it. But most likely you are using some shortcode to display your posts on the page instead of the WP_Query.
Best Regards,
- Victor
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
