8979 comments found.
I just purchased filter everything pro, and I just can’t seem to get the license key generated. What can I do?
Hi soobongk,
Thank you for choosing Filter Everything PRO.
Follow the instructions from this page – https://filtereverything.pro/resources/license-key-issues/ also make sure that you are using incognito mode and the correct account for logging in.
Best Regards,
- Victor
We have been unable to generate a License Key for Filter Everything Pro.
I’ve logged into our Envato account and clicked the “Get License Key” button, after Approving connecting the site to our Envato account, it simply displays a blank page.
Our purchase code is: afc2898d-c8b1-47a6-bd90-066c6497e1e0
Is there any other way to generate the license key so we can have the plugin update?
- Brian Cleveland (Developer)
Hi atrammell1,
Thank you for choosing Filter Everything PRO.
Try to do it in incognito mode and make sure that you are logged in with the correct account.
If you have some kind of corporate account or something like that. We had a similar situation once when the user had the labels Purchased, and Supported, but he himself was not the buyer of the plugin but was connected to another account that bought the plugin. Maybe your situation is the same if the incognito mode won’t fix the issue.
Best Regards,
- Victor
This worked! The PRO version is now fully registered. Thank you.
Hello How can i make a Sorting widget with a ACF field ? I want to add a sort with “PRICE” Hight and Low that depend on a ACF custom field. (i not use woocommerce)
Hi isalis,
About the sorting widget, you can read here – https://filtereverything.pro/resources/sorting-widget/
Just create a sorting option using the custom field and use the meta key of the needed field. If you want to filter by numbers use the custom field numeric option.
Best Regards,
- Victor
Hi,
The sales filter is not working correctly.
As you can see in this example, inside our updated staging site, some “not on sale” products shows when “on sale” is filtered: https://env-atlantikos-staging.kinsta.cloud/categoria-produto/alimentos/ofertas-yes/
I’m just created an admin user and sent the credentials via:https://codecanyon.net/user/fe_support#
Tks!
Hi raphaelschaffer,
This is not the issue of the plugin, this is the issue in the product data. You can use this SQL request to clean them:
DELETE FROM `q370_postmeta` WHERE `meta_key` = '_sale_price' AND `meta_value` = ''
Save a backup of the database and run this SQL query. Just keep in mind that there will be a different prefix in the database (instead of q370 use your database prefix). This should fix the problem.
Best Regards,
- Victor
Hello, I have created two filter item i.e. Dropdown of city and country. I have place AND condition in both filter.
The main issue is that when I select item from only only one filter the filter system works. How can I make it so that both filter must have a selected item to filter?
For eg: When I select city name and not select country name i.e. leave country name as – Select Country – I do not want filter to work. I want to request user to select both items to filter.
Hi visasuccessconnect,
Thank you for choosing Filter Everything PRO.
Well, you can do it only with custom code in the “Apply Button” mode. Add condition by clicking the “Apply Button” to check if both filters are chosen and if yes filter posts, if not show your custom message “Please choose City and Country”
By following these links you can find the needed hooks and functions:
1) https://filtereverything.pro/resources/functions/
2) https://filtereverything.pro/resources/hooks/
Best Regards,
- Victor
Hi,
I translated the filter with wpml and that works 
int shows on every language on desktop but a view iseus …
1 – Ajax is not working 2 – On mobile it only shows on the default language 3 – Within the main language i can change And what to filter? but in the translations i can not, is this why the other 2 dont work maby?
Hi qoqmedia,
At the time there is an issue, when you create a filter set and place it for example on “Product Category” + “Any Category” it places the filter set across all of the languages. When you place it in a certain category it will be shown correctly, so on each category, you will see the different filter set.
Currently, our team is working on this problem and the update with the fix should be released anytime soon in the next month.
Best Regards,
- Victor
i returned to former state but nothing on mobile, ajax not working and no pop up. i created a new filterset, no mobile, no ajax
This does not working stable at all like this, please help to fix
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
already send
We have checked the site, and there are some deep issues. First of all, AJAX requests always return a 404 error, more likely the server security settings.
Second of all we decided to check the shop page and update it since sometimes there are some errors that it can fix, but when we hit update we get an error: “Updating failed. The response is not a valid JSON response.” and the shop page shows only “Internal Server Error”
We don’t know what can cause such an error but we would recommend checking logs to understand what is causing this behavior, after fixing it everything should work correctly. Let us know when this issue will be removed because such issues are not normal behavior at all.
Best Regards,
- Victor
Hi When a page containing a filter set is viewed on mobile I see a small bordered area that says Filters which contains the filters and a second bordered area that says Filter which runs across the screen and does absolutley nothing that I can see.
I also see the Filters box on the home page which is a different issue but I do not understand why it is showing on the home page when there is no filter set to show on that page.
You can see the first issue on our site at petsware.co.uk and the second if you select Dogs and Wet Dog Food for example from the menu.
Can you advise a solution to each issue please.
Thanks
Hi partnersrrc,
Do you mean that in mobile mode, you can see the “Filters” button? Well in this case you can fix it by going to the Filters -> Settings -> Experimental -> and turning on the “Hide opening widget buttons”. Then place the filter button shortcode [fe_open_button] on the needed page.
Also, perhaps you are referring to the chips? Why do you have two chip areas? If yes, then you can go to the Filters -> Settings -> General -> and remove the unneeded hook from the “Selected Filters (Chips) integration” input field and hit save.
Best Regards,
- Victor
Hi Thanks for that. I think your Hide Opening Widget Button solution might help get rid of it on teh Home Page though I see no reason why it is there in the first page since there are no filters on that page and no sidebar widget either. Anyway we’ll try that solution.
As for the other issue it is neither Chips nor the Filters Button but another bordered area that says Filter running across the whole page but I think nothing to do with your plugin after deeper investigation.
Thanks for your support. Ian
Let us know if you have managed to fix it all, and what was the issue with “that says Filter running across the whole page”
Best Regards,
- Victor
I’m having an issue between the filters and query on this page: https://wondoor.wpengine.com/sales-team/ Either drop down filter works correctly but when used together they aren’t filtering down. For example if you select Florida from the location dropdown we should see the 3 team members assigned to the Florida location. Then if we select Architectural Consultants we should only see the 1 Architectural Consultant in Florida. Instead I end up seeing all Architectural Consultants. I don’t know if it’s an issue with how the filter is configured or if it’s the way my query is written.
Hi aaronbiby,
Did you write some type of custom query?
In general, there might be a couple of issues here. Is this the data from the ACF fields? Or, what type of data you are using to filter those posts?
Second issue, it looks like you are using “AND” logic which might provide this issue, but depending on your answers we can provide more detailed info.
Best Regards,
- Victor
// Register the Team Members shortcode
function team_members_shortcode() {
ob_start(); // Start output buffering
// Wrap the entire layout in a div with a class of 'team-members-loop'
echo '<div class="team-members-loop">';
// Get all terms from the 'team-member-role' taxonomy
$roles = get_terms(array(
'taxonomy' => 'team-member-position',
'hide_empty' => true,
));
// Start the main query
$main_query = new WP_Query(array(
'post_type' => 'team-member',
));
// Loop through each term
foreach ($roles as $role) {
// Clone the main query
$team_members_query = clone $main_query;
// Modify the cloned query to filter by role
$team_members_query->set('tax_query', array(
array(
'taxonomy' => 'team-member-position',
'field' => 'term_id',
'terms' => $role->term_id,
),
));
// Run the modified query
$team_members_query->get_posts();
// Check if the query has any posts
if ($team_members_query->have_posts()) {
// Display the role name as an <h2>
echo '<h2 class="team-member-position">' . esc_html($role->name) . '</h2>';
// Display the term description
echo '</h2><p class="team-member-position--description">' . esc_html($role->description) . '</p>';
}
// Loop through team members with the current role
while ($team_members_query->have_posts()) : $team_members_query->the_post();
// Get ACF field values
$email = get_field('email');
$phone = get_field('phone');
// Display the featured image with a class of 'team-member--image'
echo '<div class="team-member-item">';
echo '<div class="team-member-item--image">';
if (has_post_thumbnail()) {
echo get_the_post_thumbnail();
} else {
echo '<img alt="placeholder" src="https://wondoor.wpengine.com/wp-content/uploads/2023/10/Won-Door-Placeholder-Image-Square.jpg" />';
}
echo '</div>';
echo '<div class="team-member-item--content">';
echo '<h3>' . esc_html(get_the_title()) . '</h3>';
echo '<p><a href="mailto:' . esc_html($email) . '" target="_blank">' . esc_html($email) . '</a></p>';
echo '<p>' . esc_html($phone) . '</p>';
echo '<span class="team-member-item--subtitle">Locations:</span>';
// Get terms from 'team-member-location' taxonomy
$locations = wp_get_post_terms(get_the_ID(), 'team-member-location');
// Check if there are locations assigned
if ($locations && !is_wp_error($locations)) {
// Extract names and create a comma-separated list
$location_names = wp_list_pluck($locations, 'name');
echo '<p class="team-member-item--locations">' . implode(', ', $location_names) . '</p>';
}
echo '</div>';
echo '</div>';
endwhile;
// Reset post data
wp_reset_postdata();
}
// Close the wrapping div
echo '</div>';
return ob_get_clean(); // End output buffering and return the content
}
add_shortcode('team_members', 'team_members_shortcode');
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I sent the credentials.
Hi aaronbiby,
We have checked the page and the issue is indeed in that query solution. We have created a test page with Elementor and placed your team members filter on that test page and this is the result – https://prnt.sc/7e-hTemPiGzT everything is working together as it should. You can check the page following this link – https://wondoor.wpengine.com/test-with-elementor/
Best Regards,
- Victor
Hi, there is a problem with AJAX and the WoodMart theme. Product styles change after saving theme settings. And after reloading the page, everything works until the theme settings are saved again.
Video: https://streamable.com/jtctyq
According to the documentation https://filtereverything.pro/resources/ajax-related-problems/ I fixed the display of the product gallery using code
jQuery(document).on(‘ready’, function(e){ woodmartThemeModule.$document.trigger(‘wdShopPageInit’); woodmartThemeModule.$document.trigger(‘wood-images-loaded’); });
But the problem with the template remains.
Tested on a clean theme and filtering plugin, no extra plugins, caching not installed
I solved the problem, for the WoodMart theme you need to add style loading settings: Theme settings -> Performance -> CSS -> Styles always load:
Product loop “Standard button” & “Full info on hover” Product loop “Show summary on hover” Product loop “Icons on hover” Product loop “Full info on image” Product loop “Tiled” Product loop “Quick” Product loop “Icons and add to cart on hover” Product loop “Buttons on hover” Product loop Product loop “Standard button” Product loop “List” Product loop “Full width button” Sticky loader WooCommerce product labels WooCommerce product labels rect WooCommerce product labels round
Hi artful4,
Thank you for choosing Filter Everything PRO.
We are glad to hear that the issue was resolved, you did an amaing job!
Best Regards,
- Victor
Hello! We did what you advised to activate the mobile view for the shop page but then the filter on the web version stopped working. Here’s an explainer video. Please advise.
https://progress4good.hippovideo.io/video/play/7DnDtTiPC9sKZdU7YqLOpT5ZWlzm9tNRcWKB7QFoIfY?org_tok=BhLgmbT5Bj1Y4KfQoPARLQ&utm_source=hv-campaigns&hreferer=private&hvre=false&_=1698418720705Hi adcdp,
We have checked the site, and everything is filtering and working, but the speed is so slow. More likely the server latency or hardware but in any case the filter is working.
There is some weird layer on the dome that changes everything, and apply styles, so you need to wait longer until everything appears.
Best Regards,
- Victor
Hi there, I would like to use my own css styles and tried to find out the paths and names for the various items in firefox, but it’s not really working, as there are too many.
Do you have a list of all properties (like border-radius, color, etc.) and theirs links that I can paste into the custom css field and change the parameters?
Hi Curry4,
Thank you for choosing Filter Everything PRO.
Unfortunately. there is no such list. But all you need to use is the browser and inspect tools in the browser just like this – https://prnt.sc/2EsjyjBIJXbg and add the code with this class in Filters -> Settings -> Experimental -> Custom CSS – https://prnt.sc/aXmfBH2b2pOX and you will see the styles on front – https://prnt.sc/gpb1fVaKoyhA
It is important to keep in mind the CSS specificity – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity
Best Regards,
- Victor
Hello i buy your plugin FlilterEverything Pro and i have a problem : i want to display a range slider This range slider is link with a ACF field numeric But nothing appears when i view page I have message “No Wp queries marched…” Can you help me please Very URGENT Thanks
Hi isalis,
Thank you for choosing Filter Everything PRO.
Here is how it is working, you have a page with products or posts, and they are displayed by WP_Query. You place the filter widget in the widget area or use the shortcode to place it on the needed page and inside the filter set settings in the “Where to filter” choose this page and in the “And what to filter” choose the correct query to filter.
But, if the page displays your products or posts, not by WP_Query you will see in the “And what to filter” this message “No WP Queries matched the post type “Post” found on the page”
You can send the credentials to the wp-admin dashboard following this document so we can check it. But most likely you are using some shortcode to display your posts on the page instead of the WP_Query.
Best Regards,
- Victor
Hey,
I am using your module on a lot of my clients and it’s great. I just have an small issue but that will help all of them. I get an error on the lighthouse console about the Pro Feature of the filter open widget on mobile. saying that the link is not crawlable. Is there a way to improve that ?
Thank you
Hi theloomps,
Thank you for choosing Filter Everything PRO.
If you are referring to this “error” – https://prnt.sc/eRl972Z0HCfz this is absolutely normal, and those links are not meant to be crawlable by search engines, as they work like buttons and used by JS on the sites, not by the crawlers. You can inspect other sites like YouTube etc and will have the same results.
Best Regards,
- Victor
Hello, We are using Woo shortcode [sale_products] for grouping products based on the product categories but filters are not working: https://a23bd67b51.nxcli.io/on-sale/pro-categories-desktop-vaporizers/
This works perfectly as long as I don’t use Woocommerce shortcodes. Unfortunately, I have a template that uses the Woocommerce product-shortcode [sale_products limit=”20” orderby=”” columns=”4” category=”portable-vaporizers” order=”ASC” ] How can I manage to keep the correct query within this shortcode?
also we lost the codecanyon account where we had purchase this plugin, so now how can we update that plugin to their lastest version?
Hi shahrams1,
To receive PRO support, it’s necessary to have a valid support time and an account with the purchased plugin following the support policy.
If you’ve lost your account, we recommend contacting CodeCanyon support for assistance in resolving the issue. We are always here to support you and ensure you have a positive experience with our product.
Best Regards,
- Victor
Hello, we have purchased the plugin again, so please give us a support of an issue that we are getting, thanks
I have a template that uses the Woocommerce product-shortcode [sale_products limit=”20” orderby=”” columns=”4” category=”portable-vaporizers” order=”ASC” ] filters are not working with it
Hi shahrams1,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi,
I have already sent the wp-admin dashboard credentials.
FYI, Add filter button & expand/collapse of existing filters not working as shown in the attached screenshot https://nimb.ws/fxlr1c, this needs to be fixed on priority,
We tried to disable all plugins & themes to check the conflict, but it seems not working.
Thank you
Hi shahrams1,
We have checked the site, and the issue is in either plugin or custom code in custom plugins or theme, that’s 100%. Or server settings as it can blocks AJAX requests, and provides a lot of errors in the console.
If you want to fix it, you have to do a step-by-step debugging. Turning off all plugins leaving only FE and Woo plugins. By all, we mean all, also remove custom code and use the 2021 theme. You can make a local testing site where you can run it all to test. However, the site has a lot of issues and conflicts that slow it down.
Best Regards,
- Victor
Hello,
I have a numeric ACF field, and I would like to display it in a dropdown menu rather than as a range slider. I’m wondering if it’s possible to override a template for just one specific filter and if I can customize the WP_Query like this:
- Select * from post where value >= 3 - Select * from post where value >= 10
Thank you
Hi GueloSuperStar,
In theory, the possibilities are endless. You can select the most logical pattern to create your own filter template with the necessary functionality using custom code. And applying those patterns under certain conditions that you’ll specify.
However, in practice, this implementation would require certain skill sets. As the plugin’s logic already operates in a different manner. You can hide the range slider, and create your own solution that takes minimum and maximum values and adds them to the end of the URL same like you would work with a range slider. Additionally, it would be necessary to use regex to check the values and place them correctly. And on the front show something like less or more than 3.
But of course, this type of solution, taking into account the amount of time and resources it would take to make it work smoothly is not really valuable.
You can create a simpler solution just by creating a custom field, applying it to your posts/products, and just giving them data manually like less than 3, and so on.
Best Regards,
- Victor
Hi I purchased this plugin but it was only used on test websites. It’s the same website but was installed on separate servers, we were trying to solve other issues. Both test URLs are not live as the client chose another domain. I need to use the plugin with key on a final test site and the the actual live website. Can you help?
Hi GW272,
Can you be more specific about what you need help with? Do you want us to deactivate the licence across all sites? Or what exactly? The license can be activated on two sites.
Best Regards,
- Victor
Hi Victor, thanks for the quick response. Yes please deactivate across all sites, thanks.
In that case please send your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it.
Best Regards,
- Victor
We made some changes to the SEO rule (https://lapa.shop/cats/abisinska/aby-color-blakytne/ ), which caused the SEO rule to stop working. Therefore, we deleted this rule, and also deleted it from the trash. But this did not help. Then we deleted the other 2 language versions of this rule. After that, we created the rules again, but now the rule does not work in all 3 language versions. ?reset_filters_cache=true did not help. Now we have deleted all these rules. Now, when creating a new rule with these parameters, the filter confuses the language versions in the “Color” field – it offers an option from another language version. How to solve the problem?
Hi ruslanyh,
Yes, there is such a problem, it is the same as with attributes, if you select any attribute it will be used for all languages. There will be an update to fix this behavior so there won’t be such problems. Not sure when exactly the update will come out, but the team is already working on it.
We apologize for any inconvenience this may cause. This update should fix it in all areas, not just SEO and Attributes.
Best Regards,
- Victor
Hello,
We are using filter everything with Divi theme builder to filter products in our shop. When the filter has ‘Where to filter?’ set to ‘common wordpress pages’ it works well. But when I set it to ‘Product categories’ it does not filter the list of products. I want to be able to set different filters for different categories.
I’ve tried a few things like changing the ‘And what to filter?’ settings and that does not seem to help & other settings like using the shortcode instead of the sidebar.
Thanks
Hi markl130,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello,
I have sent the credentials
Thanks, Mark
Hi Mark,
We have checked the site and the issue is that the category pages have two Main Queries which is unacceptable, and there should be not two main queries. Perhaps there are some plugin issues or custom code issues.
Try to turn off all of the plugins, leave only the FE plugin and Woo, clear all of the cache, and turn off all of the cache plugins as well. When you will deactivate all of the plugins go to the filter set and hit update and test if there still will be two main queries. And check the workability, if everything is working correctly.
Best Regards,
- Victor
Is there a way to only show the results of the subcategory even when the top category is selected?
Now client selects “dog” and it opens all sub cats. When select in the next step “toys” it doenst change because “dog” is also still selected
Hi mrijnwal,
If the dog is a parent category for the rest categories like toys, food, etc then when it is chosen it will show all of the products. Choosing any subcategories won’t change anything. But you can use “AND” logic and apply it to your product categories like dog is main -> sub is toys then the toys should have dog and toys categories.And show products from toys only.
Best Regards,
- Victor
My filters are not working. I guess I am not sure how to use the url filters
I am using WP Job manager and I am using job tags and job types in a dropdown filter but all of the options show zero jobs and none of them filter the right posts..
These are what I am trying to filter job-tag job_listing_type
Current url setup /?job_listing_type=full-time /job-tag/alabama/
Individual jobs use this url: /job/rural-carr-assoc-srv-reg-rte-united-states-postal-service-amarillo-tx/
Thank you for any help..
Hi dlogan1966,
Thank you for choosing Filter Everything PRO.
Can you please send the link to the page with the issue so we can check it?
Best Regards,
- Victor
Go to the ‘Filter set’ settings and select a different query from the ‘And what to filter’ dropdown, click the ‘Update’ button, and check if the filter counters are displayed correctly and filtering your posts.
Best Regards,
- Victor
It does not give me options.. It is really weird.. If I want it on the homepage, I have use to the common wordpress pages and choose homepage. If I choose jobs page it says there are no job queries.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Done, its all set up and creds sent. Thank you
We have checked the site and the issue is that you placed job listings in Elementor which is basically just HTML content with styles.
On this test page – https://findpostaljobs.com/test-jobs-page-showcase/ we create it with the job posts and chose the WP_Query that displays them and it is filtering everything, of course, styles from the plugin will not be applied to them. Perhaps you should ask in that job plugin support how you can place job posts on the page with all those styles using the WP_Query style, so they can be filterable. Same like you can place posts in Elementor or products from WooCommerce.
Best Regards,
- Victor
Ok thank you Victor
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