8952 comments found.
Dear Victor,
After concluding FilterEverything does not work on default Wordpress archives (only categories), and seeing bugs in the software, we requested a refund, which you rejected. We therefore filed a dispute with Envato, but no matter the outcome we want to remove the FilterEverything plugin from our website.
However, when we try to remove it, no matter in which order FilterEverything first or FilterEverything Pro first, the FilterEverything Pro deleting does not work.
The deletion process keeps running forever, without success.
We have 22 years of experience with web development and 16 years with Wordpress, but we haven’t seen this before. Our website is a clean install with only the ACF plugin installed, so this can not be a conflict between plugins. We also made sure to delete all filters/facets and filter sets, even from the trash, before starting the deletion of the plugin.
We will delete the plugin via the database and files. We just wanted to let you know because you may want to look into this, it may be an issue that needs to be addressed for future releases.
Many thanks, Terry
Hello Terry.
Thank you for your report and for choosing and a civilized way to resolve the dispute. CodeCanyon’s modrator will make final and most fair decision.
Thank you.
Regards.
hello, please I just wanna know if “FILTER EVERYTHING” is compatible avec this template: http://preview.themeforest.net/item/photography-full-screen-photography-portfolio-photo-story-blog-shop-for-creative-professionals/full_screen_preview/11413730? _ga=2.240895424.254789838.1695201803-385665569.1690701548 Thank youu
Hi TidMed,
Thank you for your interest in the Filter Everything plugin.
Not sure what exactly you mean by “is compatible avec this template” We do not have access to this template so we cannot provide a 100% answer. But we have the free version of the plugin so you can test it if it is working correctly for this template and your case.
Best Regards,
- Victor
Hi, Thanks for your reply, i explain to you in details: we want to use the plugin “Filter Everything” in a wordpress template but i’m not sur if the plugin will work correctly with the website template and all its functionalities will be ok or no, knowing that i didn’t purchase yet the website template and also your plugin, so according to your experience i want to know first if this filter has no functionality problem with any wordpress template in order to be able to proceed in may purchase (the wordpress template and filter plugin)?? With thanks
Hi TidMed,
Based on our experience, we are confident that it should be compatible without using AJAX. However, if AJAX is used and the template has jQuery events attached to certain elements, it may require reattachment of those events after the page is updated with AJAX. You can find more information about this issue at https://filtereverything.pro/resources/ajax-related-problems/
Best Regards,
- Victor
Hello, please when I asked you before about a compatibility with a template that I mentionned before, you told me that I can use a free version of the plugin so I can test it if it is working correctly for my template. But I couldn’t find the free version. how can I use it please ? Thank youu
Hi TidMed
You can find it with the search in WordPress plugins – https://prnt.sc/bLZP_HmAgX-w and install it from there.
Best Regards,
- Victor
Hi, some how when i filter posts on mobile in the popup widget no post appear. Can you help me with this issue?
Hi gerritkarafiat,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
- Victor
Did you apply some type of events on those posts that they are appearing like a slide from left to right? Because they are not appearing right away they use some type of event or JS code.
Best Regards,
- Victor
No. It is simply the front page / blog with a masonry grid.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have sent you the credentials to the wp-admin dashboard. Looking forward to see the plugin fully functioning.
Thanks,
Best Regards, Gerrit
Hi Gerrit,
We have checked the site and turned off the “Display posts in masonry grid” and “infinite scrolling” and everything is working correctly. Unfortunately, the infinite scrolling the one that you are using is not compatible with our plugin, as well as the “masonry grid” after the AJAX update.
Best Regards,
- Victor
Thank you so much for your help. Works like a charm!
Filtering, but then no items show up… Here is a 2 min video explaining…https://www.loom.com/share/c65f6d747cf44e4c95d7709e508074bb?sid=17eb4d2f-ff89-4411-bd1d-eb0109ca5f83
Hi Mark,
Thank you for the detailed explanation of the issue. The issue is in the labels of those options, when you are using labels like ”$2M – $5M” it is better to use the “value : label” just like this:
1 : Under $2M
2 : 2M – $5M
3 : $5M – $10M
4 : $10M – $20M
5 : Over $20M
Instead of showing values in the filter widget (1, 2, 3…) use this code with your custom field meta key:
add_filter('wpc_filter_post_meta_term_name', 'wpc_acf_labels_instead_of_values', 20, 2);
function wpc_acf_labels_instead_of_values($term_name, $meta_key)
{
//write needed meta keys here
$meta_keys = array('your_meta_key_goes_here', 'your_second_meta_key', 'third_meta_key');
if (in_array($meta_key, $meta_keys)) {
if (function_exists('acf_get_field')) {
$field = acf_get_field($meta_key);
if ($field) {
$field_key = $field['key'];
$new_choices = [];
if (isset($field['choices']) && !empty($field['choices'])) {
foreach ($field['choices'] as $key => $value) {
$new_key = mb_strtolower($key);
$new_choices[$new_key] = $value;
}
$term_name_test = mb_strtolower($term_name);
if (isset($new_choices[$term_name_test])) {
$term_name = $new_choices[$term_name_test];
}
}
}
}
}
return $term_name;
}
Then hit update in the filter set and everything should work nicely.
We would recommend creating a new custom field with a unique meta key so it won’t provide any issue as ACF does not delete or change anything in the DB.
Best Regards,
- Victor
Thanks Victor. As for the code snippet, where do I add that? I’m not seeing the ability to add it in my filter. Thanks
Hi Mark,
You need to add it to the functions.php file of your active theme.
Best Regards,
- Victor
I have to put custom code in my theme source code for the plugin to work? This is frustrating. I’ll pass.
Hi Mark,
No, the plugin is functioning correctly.
However, it’s important to note that entering the format $456 – %34534 or any other similar format in the ACF field may cause unexpected behavior. This is why ACF provides a “Value : Label” functionality to prevent incorrect data and ensure proper functionality.
To display the labels instead of the values, you can add a code snippet to your functions.php file. Or use any plugin for code snippets.
Alternatively, you can contact the support team of your theme to determine if this is a normal practice.
More about functions.php file you can be read here on the official site – https://developer.wordpress.org/themes/basics/theme-functions/
Best Regards,
- Victor
Hello,
I am using the plugin on a ACF pro numeric field. But when selecting “show on widget” the range filter is grayed out.
Any idea how to fix?
Hi GuidoBlattmann,
Thank you for choosing Filter Everything PRO.
There can be two reasons:
1) The wrong query in the filter set settings in the “And what to filter” chose another one hit update, and check if everything is showing.
2) Or an issue with the ACF field, so for the test create a new ACF numeric field apply it to two of your posts with different values (so you can see the range), and create a new filter by the field meta key.
Best Regards,
- Victor
I can’t understand it! Any explanation?
Hi turisbike,
Hard to say, seems like you didn’t translate the brands with WPML or any other issue with the EN filter set, check the settings perhaps it has the wrong configuration with filters. Send the screenshots of the EN filter set settings and filters. Also, send the screenshot if you translate those brands into both languages.
Best Regards,
- Victor
You should use the WordPress editor while adding new translations, not the WPML editor.
Best Regards,
- Victor
I’m sorry, but I don’t understand! How can I do this and where? Because I use WPML with all the other plugins and I do it the same way. Can you explain a bit more how to do it? Thank you.
Right in the filter set settings here – https://prnt.sc/gGS0-dHU5s7r
Best Regards,
- Victor
Hello,
I am trying to use your plugin on my simple loop, my posts show but there is no affect on them when using your filter. I have an ACF field named “sf” that I want to filter. Where do I add “sf” in my code so your filter will filter it properly? Thanks!
<?php $args = array( ‘post_type’ => ‘listing’, ); $the_query = new WP_Query( $args ); ?> <?php if ( $the_query->have_posts() ) : ?> <?php while ( $the_query->have_posts() ) : $the_query->the_post(); ?> <?php if ( get_the_post_thumbnail() ) : /* Show the featured image if there is one */ ?> <?php the_post_thumbnail(); ?> <?php endif; ?><?php the_title(); ?>
<?php the_field('sf'); ?>
<?php the_content(); ?> <?php endwhile; ?> <?php wp_reset_postdata(); ?> <?php endif; ?>Hi StainOnRug,
Unfortunately, we do not debug custom codes and do not provide them, following the support policy here on CodeCanyon.
In general, you should apply a custom field to your post type, and then edit the post to add the needed data to your custom field. Then on the archive page or any other page that uses WP_Query to display your posts, place the filter set with the filter created by the “Custom Field” using the meta key of the field that you created.
Best Regards,
- Victor
Hi Victor, I can’t reply to my previous question about the page layout being disrupted, so I make a new one. You said is was a theme/css problem, and I understand you see it that way, but it happens just after checking a checkbox. Please try on this URL. You’ll see the layout is OK and when you press the “Breedte kop” chechbox (16) the layout gets messed up. It’s still the same page.
https://www.pizzastore.nl/product-categorie/pizzascheppenborstels/ovenborstels/vuurvast_fltr-ja/Hi consiglio,
This is your style before selecting anything – https://prnt.sc/1k_t2ZFN0OQG
This is when you select something – https://prnt.sc/13HPkDM055q1
As you see all styles are from bricks CSS not from the plugin and why are they changing after selecting also responsible on bricks, also, as can be seen, the sidebar and template were created not correctly. The sidebar should always have a fixed width to prevent such behavior.
Best Regards,
- Victor
Thanks Victor, I will talk to Bricks about this, cause my sidebar has a fixed width (250 px) so I think there is a mismatch between GUI en CSS.
It seems like you already implemented some CSS changes as it is working in a bit different way.
Best Regards,
- Victor
Hi Victor,
My site is in 2 languages, the filter works perfectly in English but in French it is showing products from categories that were not added to the filter. In this url you can see the problem https://starlightcorp.co/fr/machinerie-usagee/ Only used machines should be seen. Products from categories such as Mèches 1 Flûte, Station de serrage, Clés, Outillage, etc. should not be seenHow could I solve it?
Thanks
Hi starlightcorp,
In that case, just remove the unneeded filters from the French or English language. Each language should have its own filter set where you can place the needed filters.
Best Regards,
- Victor
This is how I have it configured, each language has its filter with the categories in each language that should be displayed.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello Victor,
Credentials sent
Thanks
Hi starlightcorp,
We have checked the site and the problem is actually not related to our plugin, as our plugin is not responsible for which products are displayed in some categories, it can only filter presented products not add some more from other categories.
Go here to this product – https://starlightcorp.co/fr/outillage/meches/meches-1-flute/meche-une-flute-au-carbure-fini-miroir-12x35-70x100x12mm-revetement-dlc/ and clie edit it and try to change the category to which it belongs or remove all of the categories and update it if it will work. It gives us errors in the console, more likely it is connected.
Best Regards,
- Victor
Hello just installed in wordpress I am using the Divi theme which is up-to-date My filter page shows but only works when I dont enable ajax. When I enable Ajax the filter sorts but the items disappear. If i inspect the page I see them there but I cant see them on the screen. I made sure to name the ID for the posts #primary I figured I wouldnt need any fancy Ajax code since your plugin says it was tested to work with Divi. Thanks!
Hi StainOnRug,
Yes, it is working with Divi, but if you attached some events on your posts, for example, they all are invisible and appear in 3sec or any other stuff, they won’t work after the page was updated with AJAX as you need to reattach those events using “ready” trigger. More about it you can read here – https://filtereverything.pro/resources/ajax-related-problems/
This has nothing to do with the compatibility, this is simply how AJAX works, any plugin that will update your page with AJAX will have the same results, that’s why you need tup put the applied events functions on the ready trigger. Or contact Divi support (if those are the events by default) and ask in which way you can reattach those events after the page was updated with AJAX, so they won’t disappear.
Best Regards,
- Victor
Hello,
I have an issue while adding my license key. I get the message ‘Unknown error.’ Could you please advise how to resolve it? ( I am sure I entered the correct key, which is not used on other websites).
Moreover, not sure if this is linked to the above issue, but when filter everything plugin is activated, all the WP administration is getting slow. But when I desactivate your plugin, admin works fast. Any idea?
Thanks a lot and regards!
Hi Swylean,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM and make sure that the license key is attached to the email as well.
Best Regards,
- Victor
Hello,
I did a refund request as I found another plugin corresponding to my needs.
Many thanks and regards, Romain
Hi Romain,
If you have encountered any problems with the plugin, we can always help to resolve them.
Please note that the support team does not deal with refunds, only the author can approve them. It may take some time up to a week or so.
Best Regards,
- Victor
Hey there! We love your plugin!
Used with elementor on an archive page the search produces an infinite ajax wait spinner. Though one can see the correct results of filtering already, you can not click the results because the search does not come to an end.
Can you help us out?
Hi neovisionaachen,
Can you please end the link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi, just purchased the tool and installed it. After instal, I went to Settings—>License and added the license key. Then I created some filters for the product categories and size.
I’m using Elementor Pro on my site and when opening the Elementor Theme builder and starting to edit my product archive page, I can’t find any of the Filter Everything widgets on the Elementor elements bar. I was trying to put also key word “filter” to the widget search bar but no results. I tried to deactivate most of the other plugins I have on the site but no help.
Hi tenordma,
Thank you for choosing Filter Everything PRO.
You cannot find the filter widget with Elementro search as it is simply restricted by Elementor. But you can scroll to the WORDPRESS element, open it up and scroll until you see “Filter Everything – Filter” and place it on your page. Also please note that while editing you will see only words like “Filter everything” not the full widget when you save the page on the front you will see the filter widget.
Best Regards,
- Victor
WooCommerce Products are not filtering up properly. Product Categories are showing up correctly but when we choose any, it still shows all the products. doesn’t filter out.
https://pmediaweb.com/dev/lamaisonaire/products/Hi ahmedtaha510,
Thank you for choosing Filter Everything PRO.
Actually, it is not even filtering the products, go to the filter set settings, and in the “And what to filter” Choose another query hit update, and check the workability. Do not forget to refresh the page with filters to see if it is all working.
Best Regards,
- Victor
Hello, can you confirm me that if I don’t settled any SEO parameters, the search results pages will be noindex/nofollow in meta robots ? Thanks for your answer, Claire
Hi Claire83,
Yes, by default all filterable pages are not indexed. Of course, if you do not have any SEO plugin which would make them indexable somehow.
Best Regards,
- Victor
Hi I am trying to ajax to work.
On the html id or class section I put _packs and does not work and I put also bde-post-loop-410-522 bde-post-loop does not work either. What should I write there? A Section from the page source below.
Edit Filter Set <section class=”ee-post”> <section class=”bde-section-417-204-1901 bde-section bde-section-417-204”> ThanksHi golfturkey,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it. Also, when you write a class you should add dot like this .my_class if you are using id it should look like this #my_id
Best Regards,
- Victor
Hi; Link is : https://golfturkey.com/ I use breakdance and it does not allow me to use . or # but I can use – or _ Thanks
Place this .bde-post-loop-410-522 inside the filter set “HTML id or class…” input field and hit update, then test if it will work. (yes place it with the dot at the beginning in that input field .bde-post-loop-410-522”
Best Regards,
- Victor
Viktor thanks all works now. Have a perfect weekend.
Hello, when I use more filter sets, can they all be displayed on mobile under one collapse button or popup?
Thanks Kamil
Hi Kamil,
No, by default, there is no such option, each filter set is different and uses its own container. It can be made only by custom coding, but it would take a huge amount of time and resources to do so. You can just place all of the filters in one filter set.
Best Regards,
- Victor
I created the filtereverything user to access the site regular url: https://ferrarigroup.it/wp-admin
Hi maxistudio,
Are you sure that you have followed the 4-th step?
4. Send a link to the wp-admin login bar of your site and the generated password that was copied previously via PM – https://codecanyon.net/user/fe_support
Because we didn’t get any credentials from you yet.
Best Regards,
- Victor
We have checked the site and it looks like some plugin conflict or something close to it. But since we do not have access anywhere on the dashboard, even to change the language, you can turn off all of the plugins leaving only FE and Elementor without its additional addon plugins if you are using any with it and WooCommerce. To test if everything is well displayed.
Best Regards,
- Victor
Hello, could anyone help me with the following problem? When I use the following settings: - Popup filter for mobile enabled - Ajax enabled - HTML id set to #content
1. After clicking on the filter icon, a popup window with the filter will appear. 2. I click on an item from the filter and the processing icon appears above the popup window 3. When the filtering is processed, the popup window automatically disappears and the page remains frozen. 4. Only opening the filter again and confirming via show (or closing via the cancel button) will help.
When I don’t use a popup, but a classic display on the page above the products, the filter works well. But I would prefer to use the popup functionality on mobile phone.
Link to the website where the given problem can be simulated https://www.urbanjungle.sk/shop/
Thanks in advance for your help Kamil
Hi Kamil,
Thank you for choosing Filter Everything PRO.
Try to use this .elementor-element-5cd9e356 for this page inside the filter set setting in the “HTML id or class…” input field. Not sure where this #content on your site and what type of element it is.
Best Regards,
- Victor
It works, thanks a lot
And please, how to solve situation when my page got different class name in next subpage?
eg. here https://www.urbanjungle.sk/shop/ it is .elementor-element-5cd9e356
but here https://www.urbanjungle.sk/kategoria-produktu/doplnky/ it is .elementor-element-74a68578
There is maybe 40 different subpages and every got different class name. How to combine them, or what to use instead?
I figured it out, but will leave the info here for future generations. just separate them with a comma (actually I had 5 different IDs, then they were repeated)
Hi dureckamil,
We are glad to hear that the issue is resolved and thank you for sharing the solution with others.
Best Regards,
- Victor
Hello, I’ve 2 questions : 1- I’ve uncheked “Show counters” to not appear “x posts found” in page results, but it’s not working, I still see the sentence above select filters. Can you tell me how to make it disappear please ? 2- I use a button “Validate” at the end of select filters, to easily show how to have results. But there is a waiting time after each filter selection… Is that possible to select all filters quickly and have the waiting time after clicking on “Valdate” ? (I’ve uncheked use AJAX) Thanks for your answer ! CLaire
Hi Claire83,
1) If you are using the widget area turn off this option – https://prnt.sc/W2yUKrpxdNk3 if you are using shortcode delete this part from the shortcode show_count=”yes” Changing it to “no” won’t change anything you need to delete it from the shortcode.
2) No at the time it is not possible, as the code logic updates all of the rest terms and changes their URL and so on, but we are planning to change that with future updates so there will be the ability to turn this update process.
Best Regards,
- Victor
ok thanks, when do you think this update will be available ? It’s important for us.
The exact timeline for its availability is dependent on various factors, including development progress testing and unforeseen circumstances. Rest assured, we will keep you informed about the release schedule as soon as we have a more concrete estimate to provide. But we can say for sure it won’t be earlier than in 3 months for sure, as we are working on another update at the time. Your patience and understanding are greatly valued on this matter.
Best Regards,
- Victor
ok thanks. If I pay for this option, what will be the cost and the delay, please ?
Unfortunately, this is not a matter of money, it’s a matter of a development schedule, we simply do not have spare time to provide any custom functionality even under the additional payment. Adding this option would require a significant amount of work, there is no easy way solution to make it stop, as it would need to require rewriting some of the core functionality.
Best Regards,
- Victor
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