8947 comments found.
I can’t understand it! Any explanation?
Hi turisbike,
Hard to say, seems like you didn’t translate the brands with WPML or any other issue with the EN filter set, check the settings perhaps it has the wrong configuration with filters. Send the screenshots of the EN filter set settings and filters. Also, send the screenshot if you translate those brands into both languages.
Best Regards,
- Victor
You should use the WordPress editor while adding new translations, not the WPML editor.
Best Regards,
- Victor
I’m sorry, but I don’t understand! How can I do this and where? Because I use WPML with all the other plugins and I do it the same way. Can you explain a bit more how to do it? Thank you.
Right in the filter set settings here – https://prnt.sc/gGS0-dHU5s7r
Best Regards,
- Victor
Hello,
I am trying to use your plugin on my simple loop, my posts show but there is no affect on them when using your filter. I have an ACF field named “sf” that I want to filter. Where do I add “sf” in my code so your filter will filter it properly? Thanks!
<?php $args = array( ‘post_type’ => ‘listing’, ); $the_query = new WP_Query( $args ); ?> <?php if ( $the_query->have_posts() ) : ?> <?php while ( $the_query->have_posts() ) : $the_query->the_post(); ?> <?php if ( get_the_post_thumbnail() ) : /* Show the featured image if there is one */ ?> <?php the_post_thumbnail(); ?> <?php endif; ?><?php the_title(); ?>
<?php the_field('sf'); ?>
<?php the_content(); ?> <?php endwhile; ?> <?php wp_reset_postdata(); ?> <?php endif; ?>Hi StainOnRug,
Unfortunately, we do not debug custom codes and do not provide them, following the support policy here on CodeCanyon.
In general, you should apply a custom field to your post type, and then edit the post to add the needed data to your custom field. Then on the archive page or any other page that uses WP_Query to display your posts, place the filter set with the filter created by the “Custom Field” using the meta key of the field that you created.
Best Regards,
- Victor
Hi Victor, I can’t reply to my previous question about the page layout being disrupted, so I make a new one. You said is was a theme/css problem, and I understand you see it that way, but it happens just after checking a checkbox. Please try on this URL. You’ll see the layout is OK and when you press the “Breedte kop” chechbox (16) the layout gets messed up. It’s still the same page.
https://www.pizzastore.nl/product-categorie/pizzascheppenborstels/ovenborstels/vuurvast_fltr-ja/Hi consiglio,
This is your style before selecting anything – https://prnt.sc/1k_t2ZFN0OQG
This is when you select something – https://prnt.sc/13HPkDM055q1
As you see all styles are from bricks CSS not from the plugin and why are they changing after selecting also responsible on bricks, also, as can be seen, the sidebar and template were created not correctly. The sidebar should always have a fixed width to prevent such behavior.
Best Regards,
- Victor
Thanks Victor, I will talk to Bricks about this, cause my sidebar has a fixed width (250 px) so I think there is a mismatch between GUI en CSS.
It seems like you already implemented some CSS changes as it is working in a bit different way.
Best Regards,
- Victor
Hi Victor,
My site is in 2 languages, the filter works perfectly in English but in French it is showing products from categories that were not added to the filter. In this url you can see the problem https://starlightcorp.co/fr/machinerie-usagee/ Only used machines should be seen. Products from categories such as Mèches 1 Flûte, Station de serrage, Clés, Outillage, etc. should not be seenHow could I solve it?
Thanks
Hi starlightcorp,
In that case, just remove the unneeded filters from the French or English language. Each language should have its own filter set where you can place the needed filters.
Best Regards,
- Victor
This is how I have it configured, each language has its filter with the categories in each language that should be displayed.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello Victor,
Credentials sent
Thanks
Hi starlightcorp,
We have checked the site and the problem is actually not related to our plugin, as our plugin is not responsible for which products are displayed in some categories, it can only filter presented products not add some more from other categories.
Go here to this product – https://starlightcorp.co/fr/outillage/meches/meches-1-flute/meche-une-flute-au-carbure-fini-miroir-12x35-70x100x12mm-revetement-dlc/ and clie edit it and try to change the category to which it belongs or remove all of the categories and update it if it will work. It gives us errors in the console, more likely it is connected.
Best Regards,
- Victor
Hello just installed in wordpress I am using the Divi theme which is up-to-date My filter page shows but only works when I dont enable ajax. When I enable Ajax the filter sorts but the items disappear. If i inspect the page I see them there but I cant see them on the screen. I made sure to name the ID for the posts #primary I figured I wouldnt need any fancy Ajax code since your plugin says it was tested to work with Divi. Thanks!
Hi StainOnRug,
Yes, it is working with Divi, but if you attached some events on your posts, for example, they all are invisible and appear in 3sec or any other stuff, they won’t work after the page was updated with AJAX as you need to reattach those events using “ready” trigger. More about it you can read here – https://filtereverything.pro/resources/ajax-related-problems/
This has nothing to do with the compatibility, this is simply how AJAX works, any plugin that will update your page with AJAX will have the same results, that’s why you need tup put the applied events functions on the ready trigger. Or contact Divi support (if those are the events by default) and ask in which way you can reattach those events after the page was updated with AJAX, so they won’t disappear.
Best Regards,
- Victor
Hello,
I have an issue while adding my license key. I get the message ‘Unknown error.’ Could you please advise how to resolve it? ( I am sure I entered the correct key, which is not used on other websites).
Moreover, not sure if this is linked to the above issue, but when filter everything plugin is activated, all the WP administration is getting slow. But when I desactivate your plugin, admin works fast. Any idea?
Thanks a lot and regards!
Hi Swylean,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM and make sure that the license key is attached to the email as well.
Best Regards,
- Victor
Hello,
I did a refund request as I found another plugin corresponding to my needs.
Many thanks and regards, Romain
Hi Romain,
If you have encountered any problems with the plugin, we can always help to resolve them.
Please note that the support team does not deal with refunds, only the author can approve them. It may take some time up to a week or so.
Best Regards,
- Victor
Hey there! We love your plugin!
Used with elementor on an archive page the search produces an infinite ajax wait spinner. Though one can see the correct results of filtering already, you can not click the results because the search does not come to an end.
Can you help us out?
Hi neovisionaachen,
Can you please end the link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi, just purchased the tool and installed it. After instal, I went to Settings—>License and added the license key. Then I created some filters for the product categories and size.
I’m using Elementor Pro on my site and when opening the Elementor Theme builder and starting to edit my product archive page, I can’t find any of the Filter Everything widgets on the Elementor elements bar. I was trying to put also key word “filter” to the widget search bar but no results. I tried to deactivate most of the other plugins I have on the site but no help.
Hi tenordma,
Thank you for choosing Filter Everything PRO.
You cannot find the filter widget with Elementro search as it is simply restricted by Elementor. But you can scroll to the WORDPRESS element, open it up and scroll until you see “Filter Everything – Filter” and place it on your page. Also please note that while editing you will see only words like “Filter everything” not the full widget when you save the page on the front you will see the filter widget.
Best Regards,
- Victor
WooCommerce Products are not filtering up properly. Product Categories are showing up correctly but when we choose any, it still shows all the products. doesn’t filter out.
https://pmediaweb.com/dev/lamaisonaire/products/Hi ahmedtaha510,
Thank you for choosing Filter Everything PRO.
Actually, it is not even filtering the products, go to the filter set settings, and in the “And what to filter” Choose another query hit update, and check the workability. Do not forget to refresh the page with filters to see if it is all working.
Best Regards,
- Victor
Hello, can you confirm me that if I don’t settled any SEO parameters, the search results pages will be noindex/nofollow in meta robots ? Thanks for your answer, Claire
Hi Claire83,
Yes, by default all filterable pages are not indexed. Of course, if you do not have any SEO plugin which would make them indexable somehow.
Best Regards,
- Victor
Hi I am trying to ajax to work.
On the html id or class section I put _packs and does not work and I put also bde-post-loop-410-522 bde-post-loop does not work either. What should I write there? A Section from the page source below.
Edit Filter Set <section class=”ee-post”> <section class=”bde-section-417-204-1901 bde-section bde-section-417-204”> ThanksHi golfturkey,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it. Also, when you write a class you should add dot like this .my_class if you are using id it should look like this #my_id
Best Regards,
- Victor
Hi; Link is : https://golfturkey.com/ I use breakdance and it does not allow me to use . or # but I can use – or _ Thanks
Place this .bde-post-loop-410-522 inside the filter set “HTML id or class…” input field and hit update, then test if it will work. (yes place it with the dot at the beginning in that input field .bde-post-loop-410-522”
Best Regards,
- Victor
Viktor thanks all works now. Have a perfect weekend.
Hello, when I use more filter sets, can they all be displayed on mobile under one collapse button or popup?
Thanks Kamil
Hi Kamil,
No, by default, there is no such option, each filter set is different and uses its own container. It can be made only by custom coding, but it would take a huge amount of time and resources to do so. You can just place all of the filters in one filter set.
Best Regards,
- Victor
I created the filtereverything user to access the site regular url: https://ferrarigroup.it/wp-admin
Hi maxistudio,
Are you sure that you have followed the 4-th step?
4. Send a link to the wp-admin login bar of your site and the generated password that was copied previously via PM – https://codecanyon.net/user/fe_support
Because we didn’t get any credentials from you yet.
Best Regards,
- Victor
We have checked the site and it looks like some plugin conflict or something close to it. But since we do not have access anywhere on the dashboard, even to change the language, you can turn off all of the plugins leaving only FE and Elementor without its additional addon plugins if you are using any with it and WooCommerce. To test if everything is well displayed.
Best Regards,
- Victor
Hello, could anyone help me with the following problem? When I use the following settings: - Popup filter for mobile enabled - Ajax enabled - HTML id set to #content
1. After clicking on the filter icon, a popup window with the filter will appear. 2. I click on an item from the filter and the processing icon appears above the popup window 3. When the filtering is processed, the popup window automatically disappears and the page remains frozen. 4. Only opening the filter again and confirming via show (or closing via the cancel button) will help.
When I don’t use a popup, but a classic display on the page above the products, the filter works well. But I would prefer to use the popup functionality on mobile phone.
Link to the website where the given problem can be simulated https://www.urbanjungle.sk/shop/
Thanks in advance for your help Kamil
Hi Kamil,
Thank you for choosing Filter Everything PRO.
Try to use this .elementor-element-5cd9e356 for this page inside the filter set setting in the “HTML id or class…” input field. Not sure where this #content on your site and what type of element it is.
Best Regards,
- Victor
It works, thanks a lot
And please, how to solve situation when my page got different class name in next subpage?
eg. here https://www.urbanjungle.sk/shop/ it is .elementor-element-5cd9e356
but here https://www.urbanjungle.sk/kategoria-produktu/doplnky/ it is .elementor-element-74a68578
There is maybe 40 different subpages and every got different class name. How to combine them, or what to use instead?
I figured it out, but will leave the info here for future generations. just separate them with a comma (actually I had 5 different IDs, then they were repeated)
Hi dureckamil,
We are glad to hear that the issue is resolved and thank you for sharing the solution with others.
Best Regards,
- Victor
Hello, I’ve 2 questions : 1- I’ve uncheked “Show counters” to not appear “x posts found” in page results, but it’s not working, I still see the sentence above select filters. Can you tell me how to make it disappear please ? 2- I use a button “Validate” at the end of select filters, to easily show how to have results. But there is a waiting time after each filter selection… Is that possible to select all filters quickly and have the waiting time after clicking on “Valdate” ? (I’ve uncheked use AJAX) Thanks for your answer ! CLaire
Hi Claire83,
1) If you are using the widget area turn off this option – https://prnt.sc/W2yUKrpxdNk3 if you are using shortcode delete this part from the shortcode show_count=”yes” Changing it to “no” won’t change anything you need to delete it from the shortcode.
2) No at the time it is not possible, as the code logic updates all of the rest terms and changes their URL and so on, but we are planning to change that with future updates so there will be the ability to turn this update process.
Best Regards,
- Victor
ok thanks, when do you think this update will be available ? It’s important for us.
The exact timeline for its availability is dependent on various factors, including development progress testing and unforeseen circumstances. Rest assured, we will keep you informed about the release schedule as soon as we have a more concrete estimate to provide. But we can say for sure it won’t be earlier than in 3 months for sure, as we are working on another update at the time. Your patience and understanding are greatly valued on this matter.
Best Regards,
- Victor
ok thanks. If I pay for this option, what will be the cost and the delay, please ?
Unfortunately, this is not a matter of money, it’s a matter of a development schedule, we simply do not have spare time to provide any custom functionality even under the additional payment. Adding this option would require a significant amount of work, there is no easy way solution to make it stop, as it would need to require rewriting some of the core functionality.
Best Regards,
- Victor
Hi maxistudio,
Thank you for choosing Filter Everything PRO.
The link that you presented looking like a Woo shop page. Got to the filter set settings and in the “Where to filter” choose “common wordpress pages” + “Shop” hit update and check if filter widget appeared. If not, please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
- Victor
Good day I have setup a (vertical) filter with checkboxes to be included in the sidebar of a shop page. For first time visitors, however, the filter is always collapsed. I would like the filter to be open for all visitors by default. How can this be achieved? Kind regards Marié
Hi mcrew,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
- Victor
I found the setting I was looking for. Thank you.
Hi,
Im working with Filter Everything Pro plugin and WooCommerce Measurement Price Calculator plugin on my website.
WooCommerce Measurement Price Calculator plugin allows me to show sqm price in the shop page. At the product page, I put box price as the variable price and area covered by 1 box (in sqm), so then the plugin can calculate price per sqm and show it at the shop page.
The problem is, the price filter works on variable price (_price meta key). Is it possible to get meta key from the sqm price and use it in price filter ?
I send you some screenshot. Thanks.
https://www.dropbox.com/scl/fi/fak4dai9jhlhsmo9xr5c1/price-filter-error-shop-page.png?rlkey=118nn96psanja7m62deogyqzq&dl=0Hi abelfirmana,
Thank you for choosing Filter Everything PRO.
Well if the plugin has data stored by any meta key that you can use in the “Numeric custom field” filter then yeah, you can try to make it.
“Is it possible to get a meta key from the sqm price” If it is possible to get a meta key from that plugin? No idea honestly, better ask in support of that plugin if it is working like a price in Woo and storing it for each product in DB or if it is dynamically making counts on the fly without storing anything in DB.
Best Regards,
- Victor
Hi there, I just bought your plugin and I have few issues with it.
For context, I am developing my own template for my project, current version is here: http://stage.trvl.cz/zeme/island/ (password is travel).
Mobile Filters popup I was really struggling with showing the “Filters” button on mobile. Now I am using the shortcode [fe_open_button] and it’s showing there but the popup is not usable, here is what I get – https://share.cleanshot.com/P2bMG4FL
Is there any way to get the popup working as it was shown? It also blocks the scrolling after I open the Filter button so it’s really not working properly.
ACF – showing labels instead of values I am using ACF and I have set few custom fields with both values and labels, like “low : Nízká” but I get in the filters the value (Nízká). I want to have the opposite.
Could you please help me with these? If there is no way how to fix these, I am afraid I won’t be able to use plugin at all.
Thanks!
Martin
Hi Martin,
Thank you for choosing Filter Everything PRO.
Please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
- Victor
Hello! I am using the Pro version of the filter. I have many categories and would like the categories with no products to be hidden on that page. I have “hide empty terms” set to always and “hide empty filters checked” but all of the categories still show
Hi kbbridal,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
- Victor
Now the filters aren’t showing at all: https://kathrynbass.ca/shop/sample-dresses
Hi kbbridal,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
done
Hi kbbridal,
We have checked the site, the problem is in how you placed these products on the page. Shortcode just shows the products, it doesn’t give a product query to work with, it’s just like a list of images, etc.
We created a new test page, edited it with Avada builder – https://kathrynbass.ca/test-products-page/ and placed your filter on this page so you have an example of how it should be done to work properly.
Best Regards,
- Victor
this page does display the filter, but it doesn’t work. if you click a specific size, the results don’t change
Hi kbbridal,
If you are referring to this page https://kathrynbass.ca/test-products-page/ you need to click apply to make the filters work. Those are your settings for the filter, we didn’t change them, we just placed them on the page we created. Here is the example with the chosen filter term – https://kathrynbass.ca/test-products-page/colour-pearl/
Best Regards,
- Victor
I have updated the products to be postcards on this page as advised: https://kathrynbass.ca/shop/sample-dresses/ The filters now are visible but still doesn’t work. I removed the “apply” button
Also, the filters show all the categories (veils, earrings etc), but the postcards are all sample dresses. Shouldn’t the other categories that are not sample dresses be hidden from the list?
Hi kbbridal,
The issue was that you didn’t choose the correct query from the “And what to filter” We have chosen query number 3 and everything is working here is the link with applied filters – https://kathrynbass.ca/shop/sample-dresses/details-silk/size-6/
Best Regards,
- Victor
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