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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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8944 comments found.

Hi Victor,

My site is in 2 languages, the filter works perfectly in English but in French it is showing products from categories that were not added to the filter. In this url you can see the problem https://starlightcorp.co/fr/machinerie-usagee/ Only used machines should be seen. Products from categories such as Mèches 1 Flûte, Station de serrage, Clés, Outillage, etc. should not be seen

How could I solve it?

Thanks

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hello Victor,

Credentials sent

Thanks

Hi starlightcorp,

We have checked the site and the problem is actually not related to our plugin, as our plugin is not responsible for which products are displayed in some categories, it can only filter presented products not add some more from other categories.

Go here to this product – https://starlightcorp.co/fr/outillage/meches/meches-1-flute/meche-une-flute-au-carbure-fini-miroir-12x35-70x100x12mm-revetement-dlc/ and clie edit it and try to change the category to which it belongs or remove all of the categories and update it if it will work. It gives us errors in the console, more likely it is connected.

Best Regards,
- Victor

Hello just installed in wordpress I am using the Divi theme which is up-to-date My filter page shows but only works when I dont enable ajax. When I enable Ajax the filter sorts but the items disappear. If i inspect the page I see them there but I cant see them on the screen. I made sure to name the ID for the posts #primary I figured I wouldnt need any fancy Ajax code since your plugin says it was tested to work with Divi. Thanks!

Hi StainOnRug,

Yes, it is working with Divi, but if you attached some events on your posts, for example, they all are invisible and appear in 3sec or any other stuff, they won’t work after the page was updated with AJAX as you need to reattach those events using “ready” trigger. More about it you can read here – https://filtereverything.pro/resources/ajax-related-problems/

This has nothing to do with the compatibility, this is simply how AJAX works, any plugin that will update your page with AJAX will have the same results, that’s why you need tup put the applied events functions on the ready trigger. Or contact Divi support (if those are the events by default) and ask in which way you can reattach those events after the page was updated with AJAX, so they won’t disappear.

Best Regards,
- Victor

Hello,

I have an issue while adding my license key. I get the message ‘Unknown error.’ Could you please advise how to resolve it? ( I am sure I entered the correct key, which is not used on other websites).

Moreover, not sure if this is linked to the above issue, but when filter everything plugin is activated, all the WP administration is getting slow. But when I desactivate your plugin, admin works fast. Any idea?

Thanks a lot and regards!

Hi Swylean,

Thank you for choosing Filter Everything PRO.

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM and make sure that the license key is attached to the email as well.

Best Regards,
- Victor

Hello,

I did a refund request as I found another plugin corresponding to my needs.

Many thanks and regards, Romain

Hi Romain,

If you have encountered any problems with the plugin, we can always help to resolve them.

Please note that the support team does not deal with refunds, only the author can approve them. It may take some time up to a week or so.

Best Regards,
- Victor

Hey there! We love your plugin!

Used with elementor on an archive page the search produces an infinite ajax wait spinner. Though one can see the correct results of filtering already, you can not click the results because the search does not come to an end.

Can you help us out?

Hi neovisionaachen,

Can you please end the link to the page with the issue so we can check it?

Best Regards,
- Victor

Hi, just purchased the tool and installed it. After instal, I went to Settings—>License and added the license key. Then I created some filters for the product categories and size.

I’m using Elementor Pro on my site and when opening the Elementor Theme builder and starting to edit my product archive page, I can’t find any of the Filter Everything widgets on the Elementor elements bar. I was trying to put also key word “filter” to the widget search bar but no results. I tried to deactivate most of the other plugins I have on the site but no help.

Hi tenordma,

Thank you for choosing Filter Everything PRO.

You cannot find the filter widget with Elementro search as it is simply restricted by Elementor. But you can scroll to the WORDPRESS element, open it up and scroll until you see “Filter Everything – Filter” and place it on your page. Also please note that while editing you will see only words like “Filter everything” not the full widget when you save the page on the front you will see the filter widget.

Best Regards,
- Victor

WooCommerce Products are not filtering up properly. Product Categories are showing up correctly but when we choose any, it still shows all the products. doesn’t filter out.

https://pmediaweb.com/dev/lamaisonaire/products/

Hi ahmedtaha510,

Thank you for choosing Filter Everything PRO.

Actually, it is not even filtering the products, go to the filter set settings, and in the “And what to filter” Choose another query hit update, and check the workability. Do not forget to refresh the page with filters to see if it is all working.

Best Regards,
- Victor

Hello, can you confirm me that if I don’t settled any SEO parameters, the search results pages will be noindex/nofollow in meta robots ? Thanks for your answer, Claire

Hi Claire83,

Yes, by default all filterable pages are not indexed. Of course, if you do not have any SEO plugin which would make them indexable somehow.

Best Regards,
- Victor

Hi I am trying to ajax to work.

On the html id or class section I put _packs and does not work and I put also bde-post-loop-410-522 bde-post-loop does not work either. What should I write there? A Section from the page source below.

Edit Filter Set <section class=”ee-post”> <section class=”bde-section-417-204-1901 bde-section bde-section-417-204”> Thanks

Hi; Link is : https://golfturkey.com/ I use breakdance and it does not allow me to use . or # but I can use – or _ Thanks

Place this .bde-post-loop-410-522 inside the filter set “HTML id or class…” input field and hit update, then test if it will work. (yes place it with the dot at the beginning in that input field .bde-post-loop-410-522”

Best Regards,
- Victor

Viktor thanks all works now. Have a perfect weekend.

Hello, when I use more filter sets, can they all be displayed on mobile under one collapse button or popup?

Thanks Kamil

Hi Kamil,

No, by default, there is no such option, each filter set is different and uses its own container. It can be made only by custom coding, but it would take a huge amount of time and resources to do so. You can just place all of the filters in one filter set.

Best Regards,
- Victor

I created the filtereverything user to access the site regular url: https://ferrarigroup.it/wp-admin

Hi maxistudio,

Are you sure that you have followed the 4-th step?

4. Send a link to the wp-admin login bar of your site and the generated password that was copied previously via PM – https://codecanyon.net/user/fe_support

Because we didn’t get any credentials from you yet.

Best Regards,
- Victor

We have checked the site and it looks like some plugin conflict or something close to it. But since we do not have access anywhere on the dashboard, even to change the language, you can turn off all of the plugins leaving only FE and Elementor without its additional addon plugins if you are using any with it and WooCommerce. To test if everything is well displayed.

Best Regards,
- Victor

Hello, could anyone help me with the following problem? When I use the following settings: - Popup filter for mobile enabled - Ajax enabled - HTML id set to #content

1. After clicking on the filter icon, a popup window with the filter will appear. 2. I click on an item from the filter and the processing icon appears above the popup window 3. When the filtering is processed, the popup window automatically disappears and the page remains frozen. 4. Only opening the filter again and confirming via show (or closing via the cancel button) will help.

When I don’t use a popup, but a classic display on the page above the products, the filter works well. But I would prefer to use the popup functionality on mobile phone.

Link to the website where the given problem can be simulated https://www.urbanjungle.sk/shop/

Thanks in advance for your help Kamil

And please, how to solve situation when my page got different class name in next subpage?

eg. here https://www.urbanjungle.sk/shop/ it is .elementor-element-5cd9e356

but here https://www.urbanjungle.sk/kategoria-produktu/doplnky/ it is .elementor-element-74a68578

There is maybe 40 different subpages and every got different class name. How to combine them, or what to use instead?

I figured it out, but will leave the info here for future generations. just separate them with a comma (actually I had 5 different IDs, then they were repeated)

Hi dureckamil,

We are glad to hear that the issue is resolved and thank you for sharing the solution with others.

Best Regards,
- Victor

Hello, I’ve 2 questions : 1- I’ve uncheked “Show counters” to not appear “x posts found” in page results, but it’s not working, I still see the sentence above select filters. Can you tell me how to make it disappear please ? 2- I use a button “Validate” at the end of select filters, to easily show how to have results. But there is a waiting time after each filter selection… Is that possible to select all filters quickly and have the waiting time after clicking on “Valdate” ? (I’ve uncheked use AJAX) Thanks for your answer ! CLaire

The exact timeline for its availability is dependent on various factors, including development progress testing and unforeseen circumstances. Rest assured, we will keep you informed about the release schedule as soon as we have a more concrete estimate to provide. But we can say for sure it won’t be earlier than in 3 months for sure, as we are working on another update at the time. Your patience and understanding are greatly valued on this matter.

Best Regards,
- Victor

ok thanks. If I pay for this option, what will be the cost and the delay, please ?

Unfortunately, this is not a matter of money, it’s a matter of a development schedule, we simply do not have spare time to provide any custom functionality even under the additional payment. Adding this option would require a significant amount of work, there is no easy way solution to make it stop, as it would need to require rewriting some of the core functionality.

Best Regards,
- Victor

I installed and activated the Everything filter plugin license, I configured a couple of filters (product categories and a filter with custom vamps created with ACF. I configured them to appear in the shoppage. I inserted the form in the sidebar of the shop, with the appropriate module and then I also tried with the [fe_widget] code but they don’t appear. what am I doing wrong? https://ferrarigroup.it/negozio/

Hi maxistudio,

Thank you for choosing Filter Everything PRO.

The link that you presented looking like a Woo shop page. Got to the filter set settings and in the “Where to filter” choose “common wordpress pages” + “Shop” hit update and check if filter widget appeared. If not, please send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Good day I have setup a (vertical) filter with checkboxes to be included in the sidebar of a shop page. For first time visitors, however, the filter is always collapsed. I would like the filter to be open for all visitors by default. How can this be achieved? Kind regards Marié

Hi mcrew,

Thank you for choosing Filter Everything PRO.

Please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

I found the setting I was looking for. Thank you.

Hi,

Im working with Filter Everything Pro plugin and WooCommerce Measurement Price Calculator plugin on my website.

WooCommerce Measurement Price Calculator plugin allows me to show sqm price in the shop page. At the product page, I put box price as the variable price and area covered by 1 box (in sqm), so then the plugin can calculate price per sqm and show it at the shop page.

The problem is, the price filter works on variable price (_price meta key). Is it possible to get meta key from the sqm price and use it in price filter ?

I send you some screenshot. Thanks.

https://www.dropbox.com/scl/fi/fak4dai9jhlhsmo9xr5c1/price-filter-error-shop-page.png?rlkey=118nn96psanja7m62deogyqzq&dl=0

Hi abelfirmana,

Thank you for choosing Filter Everything PRO.

Well if the plugin has data stored by any meta key that you can use in the “Numeric custom field” filter then yeah, you can try to make it.

“Is it possible to get a meta key from the sqm price” If it is possible to get a meta key from that plugin? No idea honestly, better ask in support of that plugin if it is working like a price in Woo and storing it for each product in DB or if it is dynamically making counts on the fly without storing anything in DB.

Best Regards,
- Victor

Hi there, I just bought your plugin and I have few issues with it.

For context, I am developing my own template for my project, current version is here: http://stage.trvl.cz/zeme/island/ (password is travel).

Mobile Filters popup I was really struggling with showing the “Filters” button on mobile. Now I am using the shortcode [fe_open_button] and it’s showing there but the popup is not usable, here is what I get – https://share.cleanshot.com/P2bMG4FL

Is there any way to get the popup working as it was shown? It also blocks the scrolling after I open the Filter button so it’s really not working properly.

ACF – showing labels instead of values I am using ACF and I have set few custom fields with both values and labels, like “low : Nízká” but I get in the filters the value (Nízká). I want to have the opposite.

Could you please help me with these? If there is no way how to fix these, I am afraid I won’t be able to use plugin at all.

Thanks!

Martin

Hi Martin,

Thank you for choosing Filter Everything PRO.

Please send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Hello! I am using the Pro version of the filter. I have many categories and would like the categories with no products to be hidden on that page. I have “hide empty terms” set to always and “hide empty filters checked” but all of the categories still show

Hi kbbridal,

If you are referring to this page https://kathrynbass.ca/test-products-page/ you need to click apply to make the filters work. Those are your settings for the filter, we didn’t change them, we just placed them on the page we created. Here is the example with the chosen filter term – https://kathrynbass.ca/test-products-page/colour-pearl/

Best Regards,
- Victor

I have updated the products to be postcards on this page as advised: https://kathrynbass.ca/shop/sample-dresses/ The filters now are visible but still doesn’t work. I removed the “apply” button

Also, the filters show all the categories (veils, earrings etc), but the postcards are all sample dresses. Shouldn’t the other categories that are not sample dresses be hidden from the list?

Hi kbbridal,

The issue was that you didn’t choose the correct query from the “And what to filter” We have chosen query number 3 and everything is working here is the link with applied filters – https://kathrynbass.ca/shop/sample-dresses/details-silk/size-6/

Best Regards,
- Victor

I already sent the credentials

Hi jagged_star613,

Thank you for the credentials, please send the license key as well by Email.

Best Regards,
- Victor

The license was activated and everything is working well now.

Best Regards,
- Victor

Hi

I have set up an SEO rule to update the SEO title, description, H1 & SEO Description when the url matches the following – https://prnt.sc/i7BzxJ70pM0N

However when I go to the URL, the page titles etc are not reflecting – https://prnt.sc/vr7JMxp105Q1

Am I missing something?

Happy to share admin details if required.

Thanks

Martin

Well, then send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

already sent the credentials

The answer was provided via Email.

Best Regards,
- Victor

Hi,

We have 2 pages which contains your filter widget.

First page is custom elementor page which works good both on mobile and desktop. No style errors. https://copa.kz/outlet/

Second page is Woocommerce catalog page https://copa.kz/catalog/ In this page desktop works well, but mobile sidebar has a huge space empty above the filter itself. I see that your widgets adds transform property 120% which causes this empty space. Is it possible to fix it?

Hi copastorekz,

You can go to the Filters->Settings->Experimental->Custom CSS and place this code:

screen and (max-width: 768px) {
  .wpc_show_bottom_widget .wpc-filters-widget-content {
    transform: none;
  }
}

You can use some body classes that only exist on the catalog page, to be more specific that the CSS styles will be applied only there.

Best Regards,
- Victor

We did how you’ve said. But it still doesn’t work. Even if we disable the transform property the pop up stops opening. Here are the snapshots: https://copa.kz/wp-content/uploads/2023/10/HELP_filter1.png https://copa.kz/wp-content/uploads/2023/10/HELP_filter2.png https://copa.kz/wp-content/uploads/2023/10/HELP_filter3.png

Hi copastorekz,

On this page – https://copa.kz/outlet/ you are using the default mobile filter pop-up, which is working great without any issues.

On this page – https://copa.kz/catalog/ you are using a custom solution with your own styles and buttons, we do not debug custom styles that did not come with the plugin by default. As plugin styles were made to work specifically for their purpose, not for custom ones, that’s why are you facing such issues.

If you already decided to make different styles on each page, you need to use specifications for class styles from the body classes that are unique only to this page. And the code should have @media at the start:

@media screen and (max-width: 768px) {
     .wpc_show_bottom_widget .wpc-filters-widget-content {
         transform: none;
    }
}

Before these classes, you should add a body-unique class for the specific page like ”.my_specific_page_id_class .wpc_show_bottom_widget .wpc-filters-widget-content” to make it work only on a specific page. Right now you are breaking default styles by your custom ones, and one thing can pull more and more other issues.

Best Regards,
- Victor

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