Hi Bernhard

We have checked the site and found that the problem is in the Weglot plugin itself, which generates translation links in a rather non-standard way.

It doesn’t do it classically by hooks of some functions related to links. We looked at the code of the plugin Weglot and our assumptions were confirmed. Before displaying the page in the browser, it catches it into the buffer, finds all occurrences of <a></a> tags in the content and replaces all links there with translation links. And so it “translates” <a></a> tags, but not <input> tags (it catches the content in the buffer, replaces the links and returns the page to the browser).

We cannot influence this, and the only correct way is to contact Weglot support and ask them how to fix this situation. Maybe they have an alternative way to translate those links, or some way to add other tags to that translation. Plugin support should tell you how to add custom elements to the translation of links in them.

Here you can see the issue – https://prnt.sc/jAL7ZxRGx_g2 it is changing the <a></a> link but not the <input> link.

Best Regards,
- Victor

Thanks for you input, we pass the feedback on to weglot.

I have one more request for the future… Please ask us for a staging before modifying the website (https://prnt.sc/WQ0ZEYqUGENv // https://prnt.sc/lrcVq_MDZbsy), because a order is missing now. We already are on it and also saw a backup within WordPress was made: https://prnt.sc/xZt1CB9QTkZF

But we already have a backup system. So all good but please don’t do it without asking, we can create a staging at any time.

Hi nnpro

Certainly! Apologies for any inconvenience it caused. We appreciate your understanding. To ensure a smooth process, we typically generate a database backup using Updraft and temporarily deactivate certain plugins. This way, in the rare event of any issues, we’ve got the backup ready for a quick recovery.

Best Regards,
- Victor

Hi sarahl125,

Try to turn on this option and check if it will disappear -https://prnt.sc/n67OTajSdARr

Best Regards,
- Victor

Hi Victor,

Thanks for coming back to me.

A filter set is not currently created for this page, a generic filter set was originally created which I then deleted to see if that would remove these filter boxes but it didn’t. So now, we still have the filter boxes on the ‘All products’ page where there isn’t actually a filter set created for it.

Hopefully that makes sense? How do we remove it?

Thanks, Sarah

Hi Sarah,

Ask your developer if he added this by himself in the widget area – https://prnt.sc/GX0sZycvLrcI because it is not connected with the filter widget at all. It looks like a simple HTML code in the widget area.

Best Regards,
- Victor

Thank you for fixing that, what we see is that you didn’t fix the /index.php/ since it is related to the .htaccess file of the site – https://prnt.sc/YTf-hAuxFvUa If you choose the “post name” it will filter normally on the shop page or category pages.

Top reasons why it isa bad to use /index.php/ in the URL

1) SEO Impact: Including ”/index.php/” in URLs can lead to duplicate content issues, harming your website’s search engine rankings.

2) Caching: Some caching mechanisms might not work well with URLs containing ”/index.php/”.

3) Compatibility: Some plugins or themes might not handle URLs with ”/index.php/” correctly.

4) Permalink Structure: ”/index.php/” clashes with the typical WordPress permalink structure.

5) Server Compatibility: Some servers might not handle ”/index.php/” correctly or require special configuration.

6) Database Queries: ”/index.php/” can influence how database queries are processed.

7) WordPress Updates: Future WordPress updates might not fully support ”/index.php/” URLs.

AMP Compatibility: AMP pages might not work well with URLs containing ”/index.php/”.

Best Regards,
- Victor

Hi, I did what you said and the filter now works! We’ll see if SEO will be hurt by my changes… Now I have 2 question: 1) My filter is an OR filter. But if I click on France (ex.) I can click also Italy and so it will create an url france-or-italy. I need to create a real OR filter. So if I change my filter, it will load another url, other products ecc. Ex. If I clicked France, if I’ll click Italy the filter must filter only Italy. So, basically, I want what do with Radio Button but with the checkbox style (now you see the radio, but it’s not what I want). 2) I put H1, Title and meta and descrption in “France” attribute and I see it’s displaying something from description, but it’s behinf the products. Can you help me via CSS to display it correctly above the products?

Hi michaelcodogno,

1) You should choose AND logic for it and it will work exactly as you need.

2) It would require editing the page template that corresponds to displaying that page, and you need to simply move that description in the code after the header or where you need it to appear.

Best Regards,
- Victor

Hi AmperBender,

Thank you for choosing Filter Everything PRO.

So if we understand correctly the filter is working and filtering as it should, the issue you are facing is that the filter terms are not sorted as you would like them to be sorted? You can change that in the needed filter by clicking “more options” and choosing the sorting option.

Best Regards,
- Victor

Hi samiramohamed,

Thank you for choosing Filter Everything PRO.

Well, most likely it is the wrong query in the settings. Did you try going to the filter set settings and specifying the correct one? (“And what to filter” dropdown) Or maybe it is trouble with product importing and they need to be re-updated with the correct options. Also, check if there is nothing in the console.

Best Regards,
- Victor

Could you provide the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

did it

We have checked the site, and most likely this is some conflict with other plugins or custom code, a lot of errors, even in the WP Admin widget area, so we would suggest turning off 50% of the plugin to check the workability of the plugin with updating the filter set. I the problem will still appear turn off another 50% of the plugin and test the workability. To find the plugin that is causing issues, or remove custom code and test workability if there is a custom code.

Best Regards,
- Victor

Hi minimacompania,

Thank you for your interest in the Filter Everything plugin.

Our plugin doesn’t show any posts it is just filtering them. If you have a page that uses WP_Query and only shows posts from a certain category it will filter those posts.

If you have a page that shows only posts from the ART category, in which way you are planning to use a search bar and filter by “books” “music”, etc if the page shows only posts from the ART category?

You can have a couple of pages or you can create a filter by categories like here – https://demo.filtereverything.pro/posts/ with all of the possible categories, and use logic “AND” to show only products from a certain category and filter it and search and etc.

Best Regards,
- Victor

I understand that your plugin does not display the posts. So, for example, if I use Wp Bakery I should use the “Post Grid” module to display the posts of a given category, in the example “Art”.

Is this correct?

Yes, or you can use simple archive pages and make the link to the certain category that you need and place a filter set on that filter category. So you will have a menu that will send you to the different category pages like art and so on with the needed filtyer set on it.

Best Regards,
- Victor

Hi genov1824,

Thank you for choosing Filter Everything PRO.

In the “Where to filter” choose “common WordPress pages” + “Homepage”

Best Regards,
- Victor

Hi Callum,

We did multiple tests with different approaches and unfortunately, we couldn’t make the needed functionality out of the box.

It can be done only with custom code using a hook wpc_filtered_query_end or maybe even better use wpc_do_filter_request which, when a certain filter is selected, will turn on its logic or leave the one that is by default.

You can also use native WP hooks that define different parts of the SQL query. Such as ‘posts_where’, ‘posts_join’, etc.

Or you can create a custom field where instead of one option you write already a full set of equipment as one option, but it would look a bit messy in the filter widget.

But we will take it into consideration and perhaps with future updates we will implement logic like that.

Best Regards,
- Victor

Thanks for looking into this.

Is it possible for me to pay you to provide this code? Or is it something I can get access to by purchasing the premium plugin? This functionality is the make or break of being able to use it for my client so I would be happy to pay for the custom work?

Hi Callum,

We would gladly help, but unfortunately, we do not have spare time to write custom functionality.

But you can hire a developer from a platform like Upwork to write this functionality for you, implementing the “set/group” logic. To show certain items only when all of the terms are chosen.

Honestly, we are not even sure if there is any plugin that would have such functionality out of the box.

Best Regards,
- Victor

Hi knittingboard,

Please send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Sent! Thanks

Hi knittingboard,

The issue was hidden in the slug names, never use the same repeating slugs and the start of them for example, premium-patter in Woo cat and premium-pattern in URL prefix in filter, it will cause only errors and issues.

We have changed the premium pattern cat name to this – https://prnt.sc/LVhTWoSQatNU basically we add the number 8 at the beginning and the end of those two words. And we have placed the filter set “Premium Pattern” exactly on that product category to test it, and everything is working well. How you set it up and with what name is up to you, but please do not use the same slug/URL names.

Best Regards,
- Victor

Hi gtutgben,

Thank you for choosing Filter Everything PRO.

You can read about it here – https://filtereverything.pro/resources/brands-and-color-swatches/

Also, you should add all of the settings – https://prnt.sc/gYxUym0ZXtgN

Best Regards,
- Victor

Hi markusbln,

We can provide you with code that makes foldable filters open by default.

add_filter( 'wpc_folding_opened', 'my_folding_filters_opened_by_default' );
function my_folding_filters_opened_by_default( $filters_opened_by_default ) {
    $new_opened_by_default = [
        1041, // Filter ID
        300, // Filter ID
    ];
    return array_merge( $filters_opened_by_default, $new_opened_by_default );
}

But this code example changes the default filter status (when you open a page with them for the first time). If you open some or close the system will “remember” their status, and next time you will see the filter in the same status you saw it last time.

To make them always closed and require them to open whenever you open the page with filters needs some amount of code changes and unfortunately, we do not provide or debug custom codes under the CodeCanyon item support policy. You have to ask somebody experienced with PHP to help you with this.

We can only say that foldable filters use a cookie with the name ‘wpcContainersStatus’ to remember a filter status.

Best Regards,
- Victor

We have tried it on all available browsers including incognito mode. Maybe you have any restrictions by IP or Country or any other ones by who can enter on the login page? This is not the problem on our end.

Best Regards,
- Victor

Security has been temporarily disabled to enter and verify. Wait for the solution.

Hi turisbike,

We have checked the site and here is the issue, since you are using “include” in one of the filters it will be saved to the language you are editing it in. Basically, if you edit in English it will save it for the English language and display it only for the English version.

The best way to fix the issues would be to create translations of filter sets by turning on this option in WPML settings – https://prnt.sc/TM5A7-seR_k4 to have the ability to do it. So basically you would need to create a filter set for each language and do the needed includes in each of them.

Best Regards,
- Victor

Hi scott569,

Thank you for choosing Filter Everything PRO.

Please make sure that your ACF field is strictly numeric and does not contain any other data. You can check it in the database. Or for testing purposes create a new numeric custom field and apply it to any products/posts and test if it will work correctly, creating a new range slider by numeric custom field in the filter set.

Best Regards,
- Victor

Is it correct to set the order directly in the code? Like this: update_term_meta(302, ‘order’, 1);

add_filter(‘wpc_terms_before_display’, ‘wpc_sort_terms_as_needed’, 10, 2); function wpc_sort_terms_as_needed($terms, $filter){ // pa_square – is desired taxonomy update_term_meta(302, ‘order’, 1); update_term_meta(307, ‘order’, 2); update_term_meta(308, ‘order’, 3); update_term_meta(309, ‘order’, 4); update_term_meta(310, ‘order’, 5); if ($filter[‘e_name’] === ‘pa_square’) { $newTerms = []; foreach ($terms as $k => $term) { $termOrder = get_term_meta($term->term_id, ‘order’, true); $term->menu_order = ($termOrder !== false) ? $termOrder : 0; $newTerms[$k] = $term; } }

// To sort in descending order
    // usort( $newTerms, \FilterEverything\Filter\EntityManager::compareDesc('menu_order') );
    // To sort in ascending order
    usort($newTerms, \FilterEverything\Filter\EntityManager::compareAsc('menu_order'));
}

return $newTerms;

return $terms;

Hi Igor_Shyshka,

Here is an example of the code:

add_filter('wpc_terms_before_display', 'wpc_sort_terms_as_needed', 10, 2);
function wpc_sort_terms_as_needed($terms, $filter){
    // pa_color - is desired taxonomy
    if ($filter['e_name'] === 'pa_color') {
        // Define the custom sorting order
        $customOrder = array(
            'red',
            'blue',
            'green',
        'purple'
        );

        // Create an associative array to store term objects
        $termMap = array();

        // Populate the term map
        foreach ($terms as $term) {
            $termMap[$term->slug] = $term;
        }

        // Sort the terms based on the custom order
        $sortedTerms = array();
        foreach ($customOrder as $slug) {
            if (isset($termMap[$slug])) {
                $sortedTerms[] = $termMap[$slug];
                unset($termMap[$slug]);
            }
        }

        // Add any remaining terms to the sorted array
        foreach ($termMap as $term) {
            $sortedTerms[] = $term;
        }

        return $sortedTerms;
    }

    return $terms;
}

and this is the results – https://prnt.sc/pYxJUGe6tXVM

Best Regards,
- Victor

Thank you very much for the answer. Your support is excellent as always.

Thanks so much Victor. It gave me a great start into hooks. I have modified the above code achieve the output I require.

function custom_chips_term_name($term_name, $term, $filter) { } add_filter(‘wpc_chips_term_name’, ‘custom_chips_term_name’, 10, 3);

if ($term_name === NA) { // Check the Term name        
    // Get the filter's slug
    $filter_slug = $filter[label];
}
else{
    return $term_name;
}

// Concatenate the filter's slug with the term name
$modified_term_name = $filter_slug . '-' .  $term_name;
return $modified_term_name;

Sorry, I’m not sure why the above function is not formatted properly.

Hi amith458,

Glad to hear that you have managed to modify it to your requirements.

Best Regards,
- Victor

Thanks for the quick reply! I did not see the options hidden behind the ‘Apply button’ option, it makes sense now. Thanks, the plugin is amazing!

One more question: I have it setup and it’s working exactly as intended. The dropdowns adjust with AJAX on the homepage. However, if I log out from WordPress, the AJAX seems to stop working and it’s no longer passing the values in the URL either. I have no clue what’s causing this, there’s no additional console error.

If you scroll down there is a widget with the fields ‘Sector’ and ‘Location’. When I’m logged in to my admin account, it’s working flawless. But logged out or incognito, it doesn’t work unfortunaly.

Hmm, we just tested it and everything is working well – https://prnt.sc/K_NXrxXL0QVX

Best Regards,
- Victor

Hi Zrabo,

Thank you for choosing Filter Everything PRO.

You need to specify the correct query in the “And what to filter” in the filter set settings. About class or id, you need to open the needed page and check the container of your products/posts with dev tools inspect to understand what calss or id it is have.

In general, there is no support for accounts whose support period has expired following the support policy

But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hi Victor

Thank you for the response, appreciate it. I do know my period for support is expired. However, even though I purchased plugin like 9 months ago, this is the first time I install and used it.

I do have the correct query in settings, and both ID and Class was on the page when I checked it (several times).

So, It doesnt look like anything is wrong with my settings per se, but some kind of issue with the plugin.

Please advice. Thank you

Hi Zrabo,

Please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

Usually, it can happen when this option is turned on – https://prnt.sc/DunBx2k_xqxs and you have a shortcode for the mobile button. But was it completely removed from HTML or just hidden? Or maybe some widgets area was hidden on mobile. This is a very weird behavior that never encountered before. We just tested it on our site and everything is working as well. Perhaps the reusable block was causing such behavior. Hard to give any advice, need to simulate the same situation in order to check it and find the root of the problem.

Best Regards,
- Victor

Dear Victor,

That option was never turned on in my case, so I do not think it has to do with it; I would have to recreate the bug in order to see if it was removed or just hidden from HTML.. I only added the reusable block AFTER it stopped displaying, in an attempt to fix it. Normally the filter block is inside the sidebar template part which I would add to the pages.

I am using the Spectra theme, and I have noticed some issues regarding the widgets area in the “customize” option for wp dashboard (in appearance) – (Your theme has X other widget areas, but this particular page doesn’t display). I have to manually copy the code from the widgets (in appearance) to the sidebar in template parts (in appearance -> editor) in order to get it to work.

However, that would mean that the widget area on mobile has a problem with product category pages of the shop but not with the main shop page itself, since I could always see the popup filter there.

Just a hunch, are there any settings that internally change when upgrading the plugin to PRO? (besides the options/settings that show up in the plugin settings) Since also, right after updating the plugin, the filter stopped showing anywhere, and I had to change the “where to filter” option to something else, save, and then change it back to the correct path as it normally was, in order to get the filter to display.

This is all that I can think of, I hope it can help you make a more conclusive decision; For now, it is working, and I don’t want to be stuck with it not showing up again; I will try to pay extra close attention and if it ever happens again I hope to have additional useful information for you

Hi amdxdbby,

The free version displays the filter set on archive pages, such as the shop archive page, categories archive page and etc. When you install the PRO version you can choose common WordPress pages + all Archive pages.

If you could provide credentials following this document it would be easier to check it and understand in which way you set up filter sets and where they should be shown and so on to provide more information.

Best Regards,
- Victor

Hi michellemcdines1,

Thank you for your interest in the Filter Everything plugin.

“What is the strategy for implementing the “only show relevant filters” feature mentioned in your product description?”

It means that you can create unique filter sets and place them in the needed category. Basically can create one filter set for the electronics category second one for the furniture category and etc. So when you’ll scroll through different categories you’ll see different filter sets.

The shortcode only displays the filter widget, there is no possibility to create a filter set with a shortcode. In the filter set setting “Where to filter” dropdowns you can specify where the filter will be displayed.

Best Regards,
- Victor

So does that mean I have to create different archives or pages for each product category? What I am trying to achieve is a seamless transition so that as visitors navigate through the shop, the sidebar filters change automatically to the relevant filters for that product type/category.

Hi michellemcdines1,

No, you just need to create a Filter Set and place it in the needed category – https://prnt.sc/ihRtcIq7X3es then create another filter set and place it in another category.

Best Regards,
- Victor