5513 comments found.
Hi there i send an email bacuse i can’t figure it out the problem that i have if i add an instagram feed to my main stream. Can you help please? thank you
Hi, sorry, we just contacted you, please check your email. Cheers!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
A week after installation, my Instagram feed, which had been working well for a few days, suddenly stopped working.
I’d like to know how to solve this.
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Started to get Invalid OAuth 2.0 Access Token errors on a couple of sites overnight. I tried the trick of using the Facebook display names with no luck. Even re-authorized the token.
Anyone else having this problem? It’s weird that it’s only been on two site so far.
Crud… seems to be happening on all connected websites now. Not just a couple 
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hello,
Getting this error from Instagram.
Unsupported get request. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api
(Awesome) Looks like Instagram suddenly works again 
Hi, it could be their API issue. Sorry. Thank you for choosing our products!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
“Hello, do I need to make monthly payments after purchasing this plugin? I’m asking this question because when I visited the demo site, there was a ‘pricing’ section, and it seemed like a monthly fee was being charged there.”
Hi, no, you don’t need to make monthly payments after purchasing our plugin. We have an additional cloud service you can always consider, but the plugin is fully functional without it.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
I opened a report about 10 days ago but have not received a response
Is the Twitter feed now only available if you pay?
Hello, since management “genius” Musk came into power and killed free READ-ONLY access to Twitter API, to get a Twitter wall on your website, you must pay Twitter $100 monthly https://developer.twitter.com/en/products/twitter-api.
Most of our target audience is small business WordPress website owners, and 98% of them won’t pay $100 per month just to embed a Twitter wall. So we’re considering dropping its support entirely. Other feed types are operable for sure.
We understand your frustration, that’s a shameful case, but it is what it is.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi, We’re getting this error from several sites running flow flow since this morning.
An error of type E_ERROR was caused in line 623 of the file /public/wp-content/plugins/flow-flow/libs/colshrapnel/safemysql/safemysql.class.php. Error message: Uncaught Exception: SafeMySQL: MySQL server has gone away. Full query: [SELECT `cach`.`feed_id` as `id`, `settings`, `errors`, `status`, `enabled`, `last_update`, `cach`.cache_lifetime, `cach`.system_enabled, `cach`.boosted FROM `wpuo_ff_cache` `cach` ORDER BY `changed_time` DESC] in /public/wp-content/plugins/flow-flow/libs/colshrapnel/safemysql/safemysql.class.php:623
It all started at the same time.
Can you advise please ?
Thanks
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Flow Flow streams have stopped updating on one of my sites. In the plug-in settings there’s a ! On the activation tab. The purchase code is correct and I’ve tried re-entering it but the ! remains. Is this why Flow Flow isn’t working on my site and how do I fix it please?
You all should list the social platforms that can be implemented on here. That way, it wouldn’t create buyer’s remorse after buying, and it wouldn’t create buyer hesitation, because we’re trying to make an informed buying decision.
We extended our customer support license and submitted a ticket in June, but we still are waiting on a resolution to issues with our Facebook and Instagram feeds. Unfortunately, we have not received a response and the issues persist. If these problems can be resolved, we would appreciate it, otherwise please issue a refund for the support extension. Thank you.
Hello, we’re very sorry for this. Could you please re-send the working access info, so we will help to fix the issues?
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
hi, all social media networks drop cookies. I want my websites to run cookie-free. Is it possible that your plugin displays content and a click on it redirects to the respective platform or opens a new window with the content from the respective platform?
Hello, this will require customization, which is beyond support according to Envato rules. You can try to get help with this here https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hello, how can I ensure that the collected posts remain outside of cache? I don’t want the data to be deleted when the feed is cleared. How can I achieve this?
What should I do for the data in the stream to become permanent in the database?
Hello, this will require code customization, which is beyond support according to Envato rules. You can try to get help with this here https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi guys. I need some help. Its been already a week and im not getting any reply for you on your support system. Could you please give us a hand?
Hi, sorry, please check your email. We replied every question.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Is it possible for to add a ‘Download’ button under each item and let the users easily download the file?
Hello, sorry, this will require customization, which is beyond support according to Envato rules. You can try to get help with this here https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Do you guys do customisation (paid ofcourse)
Hello, sorry, customizations are beyond support according to Envato rules. You can try to get help with this here https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
I have the same Twitter problem as many other’s seem to have. In May I managed to solve it by regenerating authentication keys but that doesn’t work anymore. Could you please look into this as it seems to be a wider problem.
Hello osterti,
since management genius Musk came into power and kill free READ-ONLY access to API, we are considering to drop its support entirely because our target audience is small business WP site owners 98% of whom won’t pay $100 to just embed twitter content on website. That’s a shame but it is what it is.
Best Regards,
Looks Awesome
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
Is it possible to use it without wordpress? In a laravel website for example?
Hello leocustodio,
sorry but currently not available
Best Regards,
Looks Awesome
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
I have a question. Does your plugin support filtering means is it possible to hide/show specific posts via selecting the post or via caption or hashtag
Hello bd_envator, it has built-in moderation system, you can manually enable/disable post. Also you can filter out / filter in specific words
Best Regards,
Looks Awesome
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
Hi, I have some questions about the plugin
- Is it possible to add the functions to like, favorite or save the grid posts? Where could the user see the list of posts he liked/favourite/saved?
- Is there a way to add custom icons to the navigation?
Example: https://imgur.com/a/dnaCTKA
Hello Fercz,
all these will require customization, second one is quite trivial but first one is new functionality that will need many hours to be implemented
Best Regards,
Looks Awesome
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
Hello,
Twitter doesn’t work anymore…
You currently have access to a subset of Twitter API v2 endpoints and limited v1.1 endpoints (e.g. media post, oauth) only. If you need access to this endpoint, you may need a different access level. You can learn more here: https://developer.twitter.com/en/portal/product
Hello, since management “genius” Musk came into power and killed free READ-ONLY access to Twitter API, to get a Twitter wall on your website, you must pay Twitter $100 monthly https://developer.twitter.com/en/products/twitter-api.
Most of our target audience is small business WordPress website owners, and 98% of them won’t pay $100 per month just to embed a Twitter wall. So we’re considering dropping its support entirely. Other feed types are operable for sure.
We understand your frustration, that’s a shameful case, but it is what it is.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine