4104 comments found.
Are you only able to get your own facebook page feed now? We used to be able to stream any facebook page id, but it seems that this is not allowed, is this correct?
Hi, there are two options available:
1. use own tokens for authentication and get content from single public Facebook page where you have admin permissions.
2. use our app and get content from different public pages.
Please check our docs https://docs.social-streams.com/article/46-authenticate-with-facebook
Best Regards,
Looks Awesome team
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Hello,
Recently the plugin wont show the Instagram feeds due to this error: Plugin received next error from network API while requesting this feed: This endpoint has been retired
I have tried logging out and revoking/granting authorization but nothing seems to work.
Thanks!
Hello, since April 4th, Instagram (meaning Facebook) has retired many API endpoints. We released the fixed version with some unofficial ways implemented. Please update plugin as usual and re-authenticate with Instagram. Also, please make sure you’re using PHP version 5.5 or above and ask hosting support to enable allow_url_fopen in PHP settings for your account.
Best Regards,
Looks Awesome team
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I need the stream to auto-refresh ideally each minute or at minimum, every five minutes. It seems it’s only allowing a refresh once per hour.
Screenshot: https://www.dropbox.com/s/anmfuqgkbj24tte/social-wall-feeds-update.jpg?dl=0
I understand why you limit refresh rates, but I have purchased the broadcasting add-on specifically to work as a realtime event twitter wall as advertised.
Can you advise?
Matt
Hi we are experiencing an issue where the feed is not showing in the front-end when you are logged out of wordpress backend. If you are logged in the back-end the feed works fine in the homepage. Any ideas why is this happening? Maybe php version? Maybe bug? Maybe server issue?
Hi, please make stream public https://www.dropbox.com/s/dlx53riy8ze9z4y/2018-10-16_23-34-29.png?dl=0
Best Regards,
Looks Awesome team
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Hi, we are aware about this function. We have tried both “No” and “Yes” to Private stream settings. Nothing changed. At the moment is set to No.
Please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
