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Hello guys, i purchased this plugin today for a live event i have tomorrow with over 1200 people attendance, but the live update interval of 1 hour doesn’t suit my purpose. can we fix that to live update interval of at least 5 minutes? Otherwise i will need to ask my money back. i bought big screen addon as well.
i have installed the plugin but nothing is working, i have this weird error:
(Response code is 503. Body:
5xx Server Error
Something went wrong. Please report issue.)
Please help me resolve this, and make it work normally.
> can we fix that to live update interval of at least 5 minutes
We set minimal time to 1 hour to avoid API and server overloading. In this case, we can propose refund only.
As for the second question, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards, Looks Awesome team
Docs & FAQ | Help Center | User Suggestion Form | Order Customization |
Thanks for your answer, please lets proceed with refund. i have purchased 1x license for Flow Flow, and 2x license for Bigscreen addon (accidentally i placed order for 2). You will need to provide you my license codes for the refund?
Please use this URL for request https://codecanyon.net/refund_requests/new
Hello, thank you for feedback, we will check and fix.
We’re working with this error here https://www.dropbox.com/s/k3h89p4w1bb53in/Screenshot%202018-06-15%2010.36.40.png?dl=0
i’m getting an error with instagram updates on my plug-in without touching anything, is that normal? i have the last version and tried authentification again, but not working, any ideas? thanks!!
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Hello ! since 3-4 weeks, Instagram is down. Error message:
Plugin received next error message from network API for this feed:
Response code is 403. Body: Unknown body format Something went wrong. Please report issue.
I tried to auth/de-auth, doesn’t work. Can you help me?
Hi, Instagram has changed its API, and you have to update plugin to the latest vesion (3.2.25).
Best Regards, Looks Awesome
After installing the flow flow social stream plugin I get an ssl error. what could be the problem?
Hello, please describe your issue with more details.
After installing the plugin, I have a mixed content warning. Google Console tells me following: Mixed Content: The page at ‘https://amorph.aero/' was loaded over HTTPS, but requested an insecure image ‘http://pbs.twimg.com/profile_images/839458423276187648/qY_NqsuF_200x200.jpg'. This content should also be served over HTTPS.
Hello, please enable FORCE HTTPS FOR ALL RESOURCES option on SETTINGS tab https://www.dropbox.com/s/7j1g7nka9fj1rrq/2018-06-15_10-27-11.png?dl=0
PERFECT!! Thank You
May I categorize the feeds in the stream? (ie. food, lifestyle, travel, fashion & beauty..) so that user can choose which category they would like to see.
Hello, this will require customization which is beyond support according to Envato rules. We know where you can get help with this https://goo.gl/OeyDs6
could you tell me please, reg. GDPR/DSGVO law, which cookies are used by your plugin, as well what are the names of them or where i can find a list – i have nothing found in docu
Thank you very much & regards
Hello, the plugin is GDPR compliant. It doesn’t collect or send any private data to 3rd parties. As for cookies, please check our demo https://social-streams.com/flow/demo/
Hi I have seen my issue reported a couple times but over three years ago so the solution you posted then may not be the current fix – On a new site I am developing the streams are only displaying if a user is logged in. Nothing shows for a site visitor. Tried checking and unchecking the config value for logged in users but that had no effect.
I am currently out of support in my own right but I just asked a client to purchase the plugin and if needed I will raise a support ticket via their login.
Hi, please try to enable some other theme to compare. If it will help, you will need to check theme code for some issues of scripts including.
It was a caching issue – thanks for the prompt answer
Thank you for choosing our products!
Hi I have setup some twitter feeds having successfully authorised Twitter but the articles are not from the accounts I am setting up. So I have probably done something wrong in the setup I guess?
ignore – the wrong articles have now just disappeared and the correct ones are showing – ????
Hello, please check feeds settings and make sure you’re using “User” feed type https://www.dropbox.com/s/8ytna91i0rzc8fg/2018-06-21_23-27-14.png?dl=0
yeah that was my mistake on one of the feeds.
I have done a quick search in the comments but I am unclear on an answer.
Hi, it should work with it. Generally, plugin works with any properly coded theme.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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