looks_awesome

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3950 comments found.

Hello guys, i purchased this plugin today for a live event i have tomorrow with over 1200 people attendance, but the live update interval of 1 hour doesn’t suit my purpose. can we fix that to live update interval of at least 5 minutes? Otherwise i will need to ask my money back. i bought big screen addon as well.

o_man

o_man Author Team

Hello, > can we fix that to live update interval of at least 5 minutes

We set minimal time to 1 hour to avoid API and server overloading. In this case, we can propose refund only.

As for the second question, please contact us and send your URL and temporary admin access so we can inspect this and help.

Best Regards,
Looks Awesome team

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Thanks for your answer, please lets proceed with refund. i have purchased 1x license for Flow Flow, and 2x license for Bigscreen addon (accidentally i placed order for 2). You will need to provide you my license codes for the refund?

o_man

o_man Author Team

Please use this URL for request https://codecanyon.net/refund_requests/new

Best Regards,
Looks Awesome team

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Please don’t use (a) to suppress PHP errors in the code. It is very slow to debug if errors emerge. Currently we’ve got corrupted png image in facebook feed and the feed cache doesn’t build. There was no hints what is wrong, only a javascript alert “something is wrong”. Took me almost hour to trace the code where error happens and find out there is @ to suppress the error.. My error was in FFImageSizeCacheManager->size() method, @list($width, $height) = $this->alternativeGetImageSize($url);

o_man

o_man Author Team

Hello, thank you for feedback, we will check and fix.

Best Regards,
Looks Awesome team

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o_man

o_man Author Team

Hello! i’m getting an error with instagram updates on my plug-in without touching anything, is that normal? i have the last version and tried authentification again, but not working, any ideas? thanks!!

o_man

o_man Author Team

Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.

Best Regards,
Looks Awesome team

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leliondoc

leliondoc Purchased

Hello ! since 3-4 weeks, Instagram is down. Error message:

Plugin received next error message from network API for this feed: Response code is 403. Body: Unknown body format Something went wrong. Please report issue.

I tried to auth/de-auth, doesn’t work. Can you help me?

o_man

o_man Author Team

Hi, Instagram has changed its API, and you have to update plugin to the latest vesion (3.2.25).

Best Regards,
Looks Awesome

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After installing the flow flow social stream plugin I get an ssl error. what could be the problem?

o_man

o_man Author Team

Hello, please enable FORCE HTTPS FOR ALL RESOURCES option on SETTINGS tab https://www.dropbox.com/s/7j1g7nka9fj1rrq/2018-06-15_10-27-11.png?dl=0

Best Regards,
Looks Awesome team

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PERFECT!! Thank You

Hi,

May I categorize the feeds in the stream? (ie. food, lifestyle, travel, fashion & beauty..) so that user can choose which category they would like to see.

o_man

o_man Author Team

Hello, this will require customization which is beyond support according to Envato rules. We know where you can get help with this https://goo.gl/OeyDs6

Best Regards,
Looks Awesome

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Dear,

could you tell me please, reg. GDPR/DSGVO law, which cookies are used by your plugin, as well what are the names of them or where i can find a list – i have nothing found in docu

Thank you very much & regards

o_man

o_man Author Team

Hello, the plugin is GDPR compliant. It doesn’t collect or send any private data to 3rd parties. As for cookies, please check our demo https://social-streams.com/flow/demo/

Best Regards,
Looks Awesome team

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cfarrand

cfarrand Purchased

Hi I have seen my issue reported a couple times but over three years ago so the solution you posted then may not be the current fix – On a new site I am developing the streams are only displaying if a user is logged in. Nothing shows for a site visitor. Tried checking and unchecking the config value for logged in users but that had no effect. I am currently out of support in my own right but I just asked a client to purchase the plugin and if needed I will raise a support ticket via their login.

o_man

o_man Author Team

Hi, please try to enable some other theme to compare. If it will help, you will need to check theme code for some issues of scripts including.

Best Regards,
Looks Awesome team

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cfarrand

cfarrand Purchased

It was a caching issue – thanks for the prompt answer

o_man

o_man Author Team

Thank you for choosing our products!

Best Regards,
Looks Awesome team

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Hi I have setup some twitter feeds having successfully authorised Twitter but the articles are not from the accounts I am setting up. So I have probably done something wrong in the setup I guess?

Hello, please check feeds settings and make sure you’re using “User” feed type https://www.dropbox.com/s/8ytna91i0rzc8fg/2018-06-21_23-27-14.png?dl=0

Best Regards,
Looks Awesome team

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yeah that was my mistake on one of the feeds.

Cheers.

Best Regards,
Looks Awesome team

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Hi,

Will this work with the newspaper wordpress theme? https://themeforest.net/item/newspaper/5489609

I have done a quick search in the comments but I am unclear on an answer.

Many thanks Stu

Hi, it should work with it. Generally, plugin works with any properly coded theme.

Best Regards,
Looks Awesome team

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