12036 comments found.
Do you have ticketing in ultimatepos? If possible please add this in next release. For every complain from user must have ticket, either it complain about purchasing product, repair, etc
Hello,
We have a different ticketing system that you can use: https://codecanyon.net/item/perfect-support-ticketing-document-management-system/32094844You can install it in the subdomain and put the link of the subdomain in any page of UltimatePOS so that users will be able to open tickets.
Let us know if this works fine for you or not.
Urgent: Ticket #9142. It has been 8 days since I placed the mobile app order, and you have sent me the app twice without testing it. I stated clearly in the message that the synchronization function between the mobile app and the web app is not working. Please read the message before regenerating the mobile app with a new Client id and Client Secret.
Please test the mobile and web apps before delivering them to me. I’m already running late. I need to get the mobile app to my client as soon as possible.
I look forward to hearing from you as soon as possible.
Thanks
we have 3 shifts 24/7 shop which begin and end at 11pm. is there a POS report which is the combined of 3 shifts instead of normal daily report 00:00-00:00? 1 hour difference. bought stock manager advance with POS, doesnt have the required report, and framework is to old, CI 3.1.13. btw, does this app do auto update, or manually download and update ?
Hello,
Sure, we’re happy to help.
Please check the reports section, in each report you can select the date as today to view today’s transaction.
Further, if you need anything more you can take our customization service to have the exact report you need.
To let you know We have 4000+ customers worldwide, and many from Indonesia successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello Yshaka
Did you check the above response?
Also, we provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
yes. on our current Stock Manager Advance (been 5 years), we can have tax (6%) and service (10%), we dont see it from your demo. Ultimate can only have one type of tax. we need to be sure before moving to another POS system
Yes, you can add multiple taxes, we’ve made it much easier with “Tax group”,
With it, you create different tax groups like for example “Service tax group” which includes Sale tax (6%) and service (10%) So on selecting this “Service tax group” both of these taxes will be applied automatically.
To inform you UltimatePOS also offers many more features like HR(Payroll, Attendance), WooCommerce sync, project management & many more with the help of additional modules that make it a full-fledged ERP system.
Thank you
Hello, what is the cause of Correcting product stock mis-match or incorrect stock?
Hello, we’re investigating that, it’s mostly because of oversell enabled or else.
Okay we shall be grateful if you give us a solution on that because now this is the 5th time when facing that error and to make it worse, when we try fixing it following the guidance of the documentation, it clears all stock quantity and Stock History which is not good when it comes to Inventory management…It is considered as Loss of Data in business
It will not clear any data, contact support if that is happening.
Can I have a direct contact with the support team apart from creating tickets in the support platforms because this is urgent and we can not wait for so long since there is a huge queue in the support platform
send message on google chat to thewebfosters@gmail.com with above screenshot.
how to add product custom fields in label, i want to add 2-3 fields per product based on the requirements, is there any option to add custom product field on barcode label. if yes please show me the path.
Barcode fields are not added to labels as of now, we can check for this in future releases or If you need it urgently you can take a customization service for adding it.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
Send your requirnements to support or thewebfosters@gmail.com
sent all but not received any reply on mail, please consider my mail, thanks
Please be assured that all tickets will be replied to in 24 to 48 hours except for weekends or holidays.
Sometimes ticket gets delayed because of the huge ticket volume. Please cooperate. Thank you
replied on mail, please check if possible.
Yes, replying.
waiting
Done.
please check mail sir, its bit urgent. because after it, it is weekend and your support will be off for 2 days.
Sure, it will be replied.
Sir, I have a label printer i.e-
https://www.tvs-e.in/label-printers/lp-45/I want to configure this in our solutions to print labels.
May I know how to do this?
Because i checked whole documentation but there is not solution to it.
sir, there is an issue in the script,
i.e
when I print an invoice in detailed format with upto 1 page everything is fine, but if I increase the no. of sku in the invoice, it is mismanaged,
can u please solve this issue.? I think this issue is related to html css simple.
Sorry for late response, sure we’ll check it out.
Hi, Our shop sells Bikes on Installment (Lease for specified months). Can you please add this functionality and a few reports to your existing application, i.e.
1. Artical Name (Selectable From Inventory): 2. Engine No., Chassis No. 3. Cash Price, Lease Price, No. of Installment. 4. Customer Detail, Guarantor Detail (Father Name, Address, Contact No.) 5. Installment Cash Receipt Form. 6. A/C Receivable Report 7. Installment Due Report 8. Customer Ledger
Please let me know the additional cost. Thanks Please reply ASAP.
Hello
Please open a ticket in support with the complete details of this to get a cost & development time.
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello author, i raised a pre-purchase ticket for days now and no reply. It is quite urgent please
Ticket. Number 1984
Hello Stanley
Sorry for late reply, sure it will be checked and replied.
Urgent: Ticket #9142. it has been 4 days and There is no ticket reply till now. I am already very late. Please send me the updated working app files asap
Sorry for the trouble, be assured it will be fixed.
Hello Team 1- Export buttons (excel, PDF, etc…) are no more showing on my installation as on this screenshot: https://prnt.sc/uINaSC-f8Eli . How can i make them appear? 2- Is it possible in the payment report to add a filter, so that we can know who registered the payment regardless of who added the sale ? 3- Is it possible to do so that if a receipt is printed many times, it marks the other prints as duplicate?
Thanks for your reply
Hello,
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
I never used your support since i purchased the product, and i’m asking this for the first time. The questions i’m asking are about TWO things you are supposed to answer, first a feature that is not working as expected on your software, and second, asking if yes or no something is possible.
Hello,
Sorry for the trouble we understand it.
1. Yes this is working fine in the demo … please check and should work fine in your installation. Our support can check this.
2. Yes we can do it with customisation.
3. Yes we can do it with customisation.
Thank you
Hi Team, Lets say we raise an invoice or an estimate, can we send this using whatsapp, does it include any whatsapp apis or anything extra we need to buy?
Hello,
You can send the link of the invoice to Whatsapp, it uses the desktop whatsapp for sending it.
To let you know We have 4000+ customers worldwide, and many from India successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello ehertian
Did you check the above response?
Please check and let us know how it goes for you.
FYI, UltimatePOS provides Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
“My bad, I missed the update steps that was mentioned in documentation, Thank you”
Thank you for your help, Foster. I really appreciate your help.
There’s a bug in contact ledger pdf export or email , I’m getting 500 server error
Also this error existes on your demo ,
How can solve it ?
Regards
“I don’t know the reason of not response to our tickets , you only asking to renew support but you don’t response “
Dear Hossam,
In demo it is disabled.
It might not be working in your server because of some permission problem which we might be able to say after checking your server.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
After renew Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Hi,
I got a big bug that many customers complain it.
The unpaid invoice of yesterday got paid today—>sell report didn’t show it amount in the daily report of today that cash was added.
regards
Hello,
It is NOT a bug.
Check “Sell Payment Report” – here it will be shown.
Further, Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Hi, That is a big bug because we need to print a daily cash register so that the cashier’s staff cannot access the reports section. (no permissions for cashiers) cash on hand and software daily register report are mismatched. regards
sell report will only show the report of what’s sold and not the payments.
Check payment report for the details of payment received.
Good day, team
Anyone who can help me with Ultimatepos V5,0 setup, please, and I will really appreciate it.
Great that you fixed and replied:
“My bad, I missed the update steps that was mentioned in documentation, Thank you”
Thank you for your help, Foster. I really appreciate your help.
Private Ticket #8276
pleas replay bout the custom modification
Sure, it’ll be replied.
What bout other income
Hello, This is not present as of now but we’ll check if possible to ad in future releases for sure.
To let you know We have 4000+ customers worldwide, and many from Tanzania successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello Sir
Did you check the above response?
Also, to inform you UltimatePOS provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
I get ‘500 error’ on Import Bulk Product. What is the solution?
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Good day,
Please take this seriously, as I can’t use the software anymore, and this needs to be solved immediately, not in days or more, or I will lose clients.
I recently updated to version 5.1.1 of Ultimate Pos; however, there is an issue with the login form that returns a 419, page expired error. Could you kindly share information on how to add a CSRF TOKEN? null
Private Ticket #9188
Thank you, i think fixed with this reply:
“My bad, I missed the update steps that was mentioned in documentation, Thank you”
Thank you for your help, Foster. I really appreciate your help.
Unable to update ultimate pos application from the previous version V4.7.8 to latest version 5.1. As per documentation, its not responding. And at the same time, how could we migrate a license key from one domain to another domain.? Pls respond as soon as possible. Thanks
Hello,
Please folow the update steps, it will 100% work fine.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
Ticket #9142. I have already updated the ticket. It’s been 2 days and no response from your side. I am already very late.
Please send me the updated mobile app files asap. It`s very urgent
Please be assured that all tickets will be replied in 24 to 48 hours except for weekends or holidays.
Please cooperate. Thank you
Urgent: Ticket #9142. it has been 4 days and There is no ticket reply till now. I am already very late. Please send me the updated working app files asap
Sorry for the trouble, be assured it will be fixed.
