Hello hwvaubel

Thank you for the question.

In general values with dots are supported and should work correctly.

Commas are not supported and the root of the problem not in the plugin, but in a SQL DB that can not give you correct result if you store your values with commas. Because if you ask a DB something like this:

SELECT post_id FROM wp_posts WHERE ... 
AND wp_term_taxonomy.taxonomy = 'weight'
AND CAST( wp_terms.name AS DECIMAL(15,6) ) <= '4.4'

it works correctly if your values contain decimal dot, but does not work if values contain commas. That’s why you can’t filter by values with commas.

As option you can try to change these values from commas to dots. It can be done easily with small PHP or SQL code.

Regards.

Ok thanks. Now I know that it will work with dots.

But is there a solution that it will work with commas. Could I enter a code snippet in functions.php so that it´s possible changing “CAST” so that we can recall values with comma instead of dots.

I wonder why the range slider works with prices without hustle. There I can type min 18,95 max 18,95 with commas and it will throw out the products with exact that values and there´s no problem. Why is that?

Thanks again for your help!

Hello hwvaubel

Unfortunately it is impossible to write such code snippet. Hypotetically (I’m not sure) you can reconfigure you DB to use commas istead of dots to compare numbers. But in any case it would be easier to:

1. To replace all numbers stored in the field in your DB from commas to dots.
2. To put them only with dots in future.

Than to reconfigure you DB.

The reason, why you can put it with commas in Range slider is that between data received from the Range slider and query to DB there is code that always converts values to dots. Please, see screenshot how it looks in browser and really is in HTML code – https://prnt.sc/qIC-3-V_e3S4

Regards.

Ok,

so if I put all values with dots, then I still can filter in front end in the range sliders with comma and it works? That would be wonderful…

If u confirm that, then I would change everything to dots.

Thx

Hello boytique

It seems the reason is not in the plugin, but in JavaScript errors on the page. Please, look on them in the Console – https://prnt.sc/A9JbY8Y9fDsG

Opening filters widget will continue to work after solving these JS errors.

Thank you. Regards.

we got rid of the errors and the issue is still remaining on desktop and mobile views

Then we put this PHP snipped to run on the whole site with the WP-Code Snipped plugin

function move_div_and_remove_elements() { ?> <script> jQuery(document).ready(function($) { $(’.mobile-filter’).append($(’.wpc-filters-open-button-container.wpc-open-button-113304’)); $(’.wpc-filters-button .wpc-filters-button-text’).remove(); $(’.wpc-filters-open-widget .wpc-show-counts-yes’).remove(); }); </script> <?php } add_action(‘wp_footer’, ‘move_div_and_remove_elements’);

Hello boytique

Thank you for choosing Filter Everything PRO and sorry for the late response.

In general Filters button for mobile devices can be inserted on a page in two ways:
- as shortcode [fe_open_button] anywhere you need
- automatically via hooks used in popular themes like Avada, Woodmart etc Or via WooCommerce hooks.

If it displays in wrong place you can change this by moving shortcode in the right place. Or if it displays automatically there, you can disable this in Filters -> Settings -> Experimental -> Hide opening widget buttons. And to place the shortcode in the right place after that.

Regards.

it was due to JS errors but now the above code that we mentioned that puts the button in the right place is now making the mobile open filter button to show repeatedly on mobile even though its put in only once in the beaver theme builder

By the way and how to use shortcode on any page? or I need just select “where to filter” field and will filter it? I’m asking this as my products with a category I can’t filter on other page

Hello artyom1987

Thank you for choosing Filter Everything PRO.

The field you mentioned located at the bottom of the “Filter by” dropdown. Please scroll down to the bottom of this field and you will see two numeric fields:
- Custom Field Numeric
- Taxonomy Numeric
Please, see screenshot – https://prnt.sc/PX_BGyPA7sWO

Yes, sure. First of all you have to direct your Filter Set on specific page or pages. And after to insert Filters widget or its shortcode on these pages. If page does not match to any Filter Set, neither Filters widget nor shortcode will not display anything on it.

Thank you. Regards.

Hello Team, thank you for your support. But I couldn’t find any shortcode in the filter settings or in the filter sets. could you direct me how to generate the code and copy it to use on any page? besides I would like to understand the meaning of those fields shown on the screenshot – https://imgur.com/a/CLYtoYe

And two more questions: 1. how to assign different filter sets into other sidebars? I mean if I put a filter in the shop sidebar then I can’t select which filter to set in the shop sidebar. and relatively if I have tour sidebar I can’t set other separate filter for the that page, it just shows the filter from shop sidebar. 2. How to set “sorting” filter instead of the place of shop “sorting”? I saw there is a function to hide woocommerce sorting but I can’t understand how to put “filter everything sorting” instead of woocommerce sorting place. as FE sorting goes to sidebars. The problem shown in the screenshots – https://imgur.com/a/o3tKUhn

Hello artyom1987

Please, look on this article in documentation about shortcodes supported by the plugin – https://filtereverything.pro/resources/shortcodes/

Regarding fields, please look on this https://filtereverything.pro/resources/plugin-settings/#ajax and this https://filtereverything.pro/resources/filter-set/ pages.

Thank you. Regards.

Hi, To tell the truth I read the instructions but non of them doesn’t explain well how to set individual filter set for individual products page. I did understand how to set but couldn’t manage to separate filter sets from each other – only one set is applied to a shop page or tour page So, I’m using this wordpress theme https://themeforest.net/item/travelwp-traveltour-booking-wordpress-theme/19029758 purchased from envato, and explaining the problem I could say that its “shop” and “tours” pages on the menu are the same direction – shop. and when chosing products from the filter settings it gives products that match to the shop page, not the tours as a page because my tours are connected with the shop page products, means in woocommerce products the developer created a tab category called tour so that’s why I can’t filter them as in a separate tours page. So, I would like you to help me with my theme and your filters whether your filter is actual for my theme to use? best

and when I checked “not to use woocommerce sorting” option, I saw that the sorting option was absent in the shop but was present in the tours part, so I don’ understand the format of your filtering plugin

Hello artyom1987

Sorry for the late response.

To display a Filter Set on a page you have to:
1. Direct the Filter Set to this page in the “Where to filter?”dropdowns. For example to select in them “Pages -> Shop page”
2. To place in the widget area on the Shop page Filters widget. It will automatically display the Filter Set you directed to the page.

The same things you have to do for your second page. If it is the same page but with tabs and show different content, you have to direct both Filter Sets on the same page, put there two Filters widgets and they will automatically display filters. If the order will be wrong, you can change it via the Priority field in every Filter Set. Also you have to select correct WP_Query in the “And what to filter?” field for every Set. You can find them experimentally.

I hope this will help you.

Regards.

Hello Stepasyuk Thanks for your reply, but your support helped for partially, The issue is that my tour products and shop products are on the same wordpress query “shop page” but they have separate sidebars. So as seen on the screenshots I created 2 Filter sets and with shortcodes I put those separate filter on the same Shop page as you said. 2 different sets showed on the different pages of the shop, but here is the problem that although my tour types are shown in the widget “sidebar tours” but the content of those tour types are absent. But as seen from my screenshots I showed a tour example and that it has 2 tour types “rail tour” and “river cruise” but the product isn’t included in the widget sidebar for filtering it by type. So how you can help?

https://imgur.com/a/8N9tEVY

Hello artyom1987

Unfortuntely you asked us something that is out from the item support scope here on CodeCanyon. Please, see what support here includes – https://codecanyon.net/page/item_support_policy

We can help you in case if the Filter Everything PRO does not work as described or contain bugs/errors. But you ask us to help you to solve technical/development task on your site. In other words it isn’t something that you paid for when purchased the plugin. I’m sorry.

The only one I can say that if you expects that filtering will add new posts on the page it is not possible. Because filtering is process of narrowing posts list that are displayed on the page. If page or block does not contain any posts, you can not add them via filtering. Maybe this will be useful for yuo.

Thank you. Regards.

Hi again Stepanyuk, So, it’s a really pity that the plugin only works with pages that have posts, but as I said in the previous issues my shop page is general for my shop and tour pages, just the theme is constructed so that I bought it. However, I would like to know maybe there is something to do in order to make the tours to be recognized by the filter separately and the products from the shop separately too. The issue is that I would like to use the shop by adding there “tour attractions” as products and as describing info on the tour packages. So, your plugin is usable for that part, for filtering attractions as products. But even for the shop page I can say that FE plugin should show the borders normally not out of them as the shop has sidebar which is worth to use too. for the “Tour” part of the shop as tour packages I would like to find a solution to filter with your plugin, if not finally maybe I’ll use my tour sidebar plugin with another style already or maybe I’ll ask for the refund if not working with my theme. Hoping for your understanding.

Hello, As you mentioned above “In other words it isn’t something that you paid for when purchased the plugin. I’m sorry.” , so I think I should get the refund. Besides, if your plugin doesn’t work in the shop’s sidebar when checked in the settings, “Experimental” – “Use improved dropdowns instead of regular ones” as there are some styles issues or bugs in php files I can’t list products on a page where aren’t shown results counting. By other words there are problems with the plugin when setting it on the shop’s sidebar. So, dear Author I would like to apply for the refund in Envato. Please let me know your answer.