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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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We purchased this plugin with our agency account (not from this account, I’m the developer), and the functionality is awesome, but it is not fully compatible with Divi and has many problems out of the box. I’ve spent so many hours just to get these problems fixed and it’s really frustrating as this is advertised as a Divi compatible plugin.

BUGS/PROBLEMS:

1: Divi adds “random” z-index-es with low values automatically to many sections, rows and columns in the page content, and because of this, when I insert the filter into a column, the “wpc-filters-overlay” will be all over the filter on mobile with it’s 99999 z-index, because even the filter wrapper will have a higher z-index, it’s containers will have lower values, rendering it simply unusable. [SOLUTION] I had to add a custom (et_pb_section—filter) class on the section containing the filter and use custom CSS to reset the section and it’s inner rows and columns z-indexes, when the filter is opened (overlay class is on the html tag).

2: When I include the filter widget in the page, it automatically renders the mobile button, but it is not visible because of FE’s CSS and had to manually add it again with an other [fe_open_widget] shortcode. This is described in the docs, but not anywhere near the “enable mobile filter” setting, so I had to figure this out by myself which is a very bad user experience. On the other hand, even if this is written in the docs, I think the invisible mobile button in the original widget is just a simple bug. The button IS there, it should be visible if enabled in the settings, I think you just have a bug in filter-everything.css on line 51: the ”.wpc_show_bottom_widget .wpc-filters-main-wrap .wpc-filters-open-button-container,” selector shouldn’t be there to hide the button if it should be visible. [SOLUTION] Fixed with my own CSS (could have used fe_open_widget but it’s not necessary with my fix)

3: Ajax filtering simply not works out of the box. This was partly my fault, but still had to figure out by myself: For the “CSS selector of Posts Container for AJAX” you have to specify an element that is NOT containing the filter itself, because if it contains it, with AJAX enabled, when the script reloads the content, it replaces the (opened) filter, but leaves the “wpc-overlay-visible” on the html elem making the filter “partly opened and partly closed”. This is quite evident, and I should have thought about it, but still spent my time to figure out what’s wrong. Would be good to warn users about this at settings. [SOLUTION] For the “CSS selector of Posts Container for AJAX” you have to specify an element that is NOT containing the filter itself

4: Just a small thing: In Divi, the media queries define mobile from 0 to 767px, from 768px it is considered a tablet. By default this plugin maximises mobile view in 768px, so at 768px Divi renders mobile view, but the plugin renders the desktop filter. [SOLUTION] Fortunately there is a filter for this to override (good job on the design) called “wpc_mobile_width”, but would be good to do this automatically for Divi.

+1 Feature request: In /src/Settings/Container.php on line 79 you define the “—or—” and “—and—” relational URL parameters. I’ve tried changing it to something else in our language and it still works (good job on the design again), but only works until an update. It would be good to have a setting or a filter for this to override for fully translatable, beautiful SEO URLs.

Hello frzsombor

Thank you for your interest in Filter Everything PRO and for your advices. We appreciate them.

First of all I have to say that here is support for the accounts who purchased the plugin and all other requests are processed in the second queue. We will return to this your request after all other will be processed.

Thank you. Regards.

So I guess it was pointless to write all of this. :(

Hello frzsombor

Nope, we saved your notes and advices in our bug/issues tracker, but the highest priority for fixing them have issues from customers who purchased license. So fixing issues your mentioned can take some time.

Thank you. Regards
- Andrii.

Hi,

I’m trying to change the text color of the Items in the filters, but nothing works : custom css, theme options… Here is the page : https://www.lembrassecoeur.fr/annuaire-marques-maternite-ethiques/ How can i debug this ?

Thanks a lot

Problem solved ;)

Hello lembrassecoeur

Thank you for choosing Filter Everything PRO.

I’m glad that you were able to solve the issue. Thank you for your report about that :-)

Regards.

Hi, My client purchased your plug in. I was able to set up the filter settings for each category but for some reason, products with variation aren’t included on the filter results. Please help. Thansks!

Hi mariaruthalano

Thank you for choosing Filter Everything PRO.

Please, write your support request from the account, where the plugin was purchased.

Thank you. Regards.

Hi,

I activated the license but in Plugin-Site the plugin doesn´t show automatic updates.

I had to change hosting platform once while in development of the site so the temporary url changed too.

At the old site the plugin is deleted.

Or does the plugin not support automatic updates?

Thx.

Hi hwvaubel

The plugin supports automatic updates when you activated the license the only one reason can block these updates – if your server has no connection with the update server “connect.filtereverything.pro”.

But also the new plugin version 1.7.8 released only yesterday and maybe before there was just nothing to update. Please, check it now.

Thank you. Regards.

Ok, I will check again. thx.

Uff,

and again, I have another problem. Hope this doesn´t continue. So I have set a filter with Taxonomy Numeric for weights as a Range slider. I can see that the Range Slide can´t handle numbers with commas.

Filtering numbers like 12 or 34 works. Filtering numbers like 4,4 or 3,2 don´t work.

The Range slider behaves like these numbers aren´t available and for that, in certain categories, the slider doesn´t even show up as it thinks it´s empty, because every product has “weights/numbers” with commas in certain categories.

Does the plugin only support full numbers for range-slider or numbers like in US with dots like 2.3? If yes, we use this plugin in Germany and we use commas for decimals in Europe.

Help is appreciated. Thanks.

Yes, sure. I confirm that you can use dots in your DB, but on the frontend it will be used with commas at the same time.

Regards.

Perfect, thank u. I tested it with a few products and it seems to work. No I will have to change every value, but I will manage that.

Thx and regards

Cool.

Hello, is there any options, and if not, any plans, to display product images filtered by there attributes (for example to display red shirt images of variable products – that are simply variations images, when filtering all shirt by their red color), and to add on products, like we can do now with H1 title on archive pages, the attribute color name after their title?

That’s a feature that I search now for making the best seo work possible :) It reduces the quantity of useless links on the shop (no need to split the colors into different products). There is a plugin that allows to do a similar work on products here: https://woocommerce.com/products/products-by-attributes-variations-for-woocommerce/

Hello kenteush29

Thank you for your question.

It’s interesting and good idea and I thought about that as several plugin’s users offered such feature before. I’m not sure I will implement this in the future, because there are a lot of features that should be done more urgently in the plugin. If to sort all features into three different queues by priority, this feature would receive priority number 3 and that’s why if it will be implemented it will not happen faster than in 1 year. This is all that I can definitely say for the moment.

Thank you. Regards.

form some reason the filters stopped opening up (desktop & mobile) on the category page a few days ago it was working fine https://staging.boytique.com/product-category/boys/boys-clothing/boys-pants/ the category template it is built with beaver builder

we doubled checked and the attribute data is still in the products in the backend

Hello boytique

I’m sorry. First time I thought you mean that filters does not open on mobile devices only and usually it is related with JS errors on a page.

But now I checked it more deeply and I see that part of checkboxes view HTML code is absent. I think there could be two possible reasons:

- you use the Templates Overriden feature and created your own template for the Checkboxes view but you have to update it in accordance with the latest plugin changes.

- maybe you changed something in the flrt_filter_walk_terms_tree(); function.

Also you can to make small test – to change view from Checkboxes to for examle Radiobuttons or Dropdown or Labels and to check if they works. In this case the reason definitely is somewhere in the checkbox.php file.

Please, let me know.

I double checked and we didn’t put a template override in the child theme or the parent theme. but when we changed the filter settings to display as radiobuttons it fixed the issues, but how can we get it to work with checkboxes again?

Hello boytique

If other views work it definitely means that something happened with checkbox.php view. Plese, try to upload clean plugin instance on your site to make sure that you do not use modified version. And also provide me please with link to the page again. Now that link from the first comment does not work.

Thank you.

We had the following working as we wanted before, but I guess from a filter plugin update it stopped.

We are trying to move the open Filter button on Mobile view from above the category page to within the category page, to the left of the Sort By button (which is also from you filter plugin) the category setup is built with beaver builder template. On the desktop/laptop view it following where the shortcode is placed in the builder, but for mobile its not https://staging.boytique.com/product-category/girls/ We had it working before with the following: This html code was put in where we wanted the open Filter button to show (to the left of the sort by button) < div class=”mobile-filter” > < /div > (the div was being blocked, so we added spaces to it)

Hello boytique

As I see in in the HTML code the button appears in HTML twice. It means that you use the shortcode twice or you use shortcode one time and the second time the button is displayed by the hook automatically.

Did you try to disable this automatically displaying? If not, please disable.

Regarding the JS code that creates duplicates of the button – unfortunately I can’t help you with this because it is something out of the plugin support scope.

Thank you. Regards.

problem solved, thank you!

Great.

I’m glad to hear this :-)

Привіт, чомусь не змінюється заголовок H1 коли на сайті відключена індексація. https://prnt.sc/VaJouf4Qvgbw як можна це виправити щоб не включати індексацію, так як сайт тестовий. https://prnt.sc/q_TfkJ0-qn2g

Також цікавить, можливо є додатковий плагін який дозволить створти xml карту сайту по фільтрах першого рівня?

Hello spacetheme

I’m sorry for the late response.

Unfortunately it is not possible to force SEO Rules to work on closed from indexing website without changing plugin files. This is not a bug and was done on purpose to avoid certain technical issues.

But as option you always can hide staging site behind HTTP Authorization or Maintenance mode screen and to enable indexing in General Settings.

Regarding XML map – I do not know such plugins and I have doubts that they can build such map automaticlaly, but I can say that partly this task is already solved and this feature will be implemented in the plugin in some time.

Thank you. Regards.

Hi I am having issues getting the filter to display products. The filter does not show up on the shop page (using widget) so I created a new page “custom shop” with elementor and added the filter as a shortcode. The widget loads on the elementor page sidebar, but when “Apply” is click the pages reloads and still displays all products and not filter results

Hi GW272

Thank you for choosing FIlter Everything PRO.

It is popular issue and possible reasons are next:
- Wrong WP_Query selected in the “And what to filter?” field of the Filter Set. Please try to experiment with different WP_Queries in the dropdown.
- Cache issue (WP_Query is cached). You have to check and maybe disable your cache plugins or modules in your hosting provider dashboard.
- AJAX enabled but wrong value for CSS id or class of the Posts Container specified. Please, disable the AJAX feature, until you will ensure that filtering works in general.

[URGING]

Hello,

I have posted a request 2 days ago, it’s urging. So please I would need your assistance,

Thank you

Hello artvisiondigitalagency

I already answered you in this comments thread – https://codecanyon.net/comments/29494155 Let’s continue our conversation there.

Thank you. Regards.

Hi,

I’m trying to set up various taxonomy numeric filters but I can’t get them to work with my current configuration. Problem is that my numbers have units attached to them. It works if I remove them, but I would like to keep the units for visual reasons. Is there any way to work around that? It would be enough if there would be an option to just ignore every non-numeric value in a given term name or if I could specify characters or phrases to ignore across all terms.

Thank you :)

Lena

Hello Lena

Thank you for choosing Filter Everything PRO.

In general the problem is that if yout taxonomy terms contain non-numeric values they can not match to the result SQL query that selects them in fitlering process. When the SQL query is like this:
... WHERE meta_value >= 5 ...

it does not work for values 5mm or 5kg.

So the only possible way is to store in taxonomy terms only numeric values, but before to display these terms somewhere to add units to them via hooks.

Thank you. Regards.

Well, that’s unfortunate, but thank you for the explanation. I’ll find a way to work around it. :)

Hi , i need to know if possible to create filter set contains advance filters option or not ? For example filters will contain two main drop down fields and advance search button , when someone click on it , it’s will display the rest of filter options, thanks

Hi HANA21518

I’m not sure I understood you correctly. But if you need to show by default only several filter options, but after click to show rest options, you can use feature “More/Less” that works as Size filter there – https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100

Also if you need to allow visitors to search through filter terms, you can enable “Search field” option for the filter and it will work like field in the Color filter on the same page

But if you need something another you always can to add your own HTML for any filters using Templates Overriding feature – https://filtereverything.pro/resources/templates-overriding/

Thank you. Regards.

Hello I use acf checkboxes (radios) for filter options. The meaning of checkboxes in Cyrillic. When selecting one of the filter items, the Cyrillic alphabet is also substituted into the URL. How to translate these values into Latin. I need Latin in the URL

after updated post with checkboxes on Cyrillic, in filter url on Cyrillic too. and I need update Filter for update url to Latin. and it happens all the time. how to fix it?

Hello jagged_star613

Sorry for the late response.

To have latin values in filter URLs you have to make latin values in your custom fields. Filter Everything does not modify and does not translate data received from Custom Fields. Also from many technical and compatibility reasons if it is possible we do not recommend you to use Cyrillc values in Custom Fields.

If you updated you values in Custom Field, updated your posts but still see the old values in filters, it means you have to reset filters cache. Please, open your site with additional paramter in URL – ?reset_filters_cache=true. For example https://example.com/?reset_filters_cache=true

Thank you. Regards.

Hi, I cant able to open the Filter in the Backend. Did i need to Upgarde the license

Can you please reply for this

Hello logakarthikeyan

In general there is no support for accounts which support period is expired in accordance with the Rules. But I can help you later, after all requests from accounts with valid support period will be processed It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Thank you. Regards.

Hi, is there a way to only show specific filters in certain product category page? E.g if I want to have specific width height and length filters that only show up when I go 3 levels deep in my category menu such as All Products > School > Table and hide the dimension filters when browsing All Products or All Products > School as in these 2 levels they could show products that don’t all have the same type of dimension naming.

Hi andufva

Thank you for the question.

In general it can be done via hiding/showing Filters widget on desired pages. You can achieve this in many different ways, for example with Widget logic plugin or custom coding and displaying different widget areas in dependancy from the category level.

In general out of the box Filter Everything allows you to direct Filter Set on specific category only, on all category pages and on a category with all its children category pages.

Regards.

Thank you for your answere! How to do it in my case for ACF meta field? Help me please

https://gist.github.com/andy-groove/9ab2e6e25abf850a6b29a1fed9bef0d4

Hello jagged_star613

We already answered you here in this comments thread – https://codecanyon.net/comments/29491014 Let’s continue conversation about this issue there.

Thank you. Regards.

Hi!

I just purchased your plugin, and I get an “Unknown error” when I try to activate the license. What must I do?

Thanks Marcus

Hi skipjack66

Thank you for choosing Filter Everything PRO.

Usually it is temporary issue and maybe now you can activate it if you will try again.

But if not, please send me:
1. Credentials to your /wp-admin in accordance with this document
2. You License key generated on the Filters -> Settings -> License tab

and I will activate it manually on my side.

Thank you. Regards.

Product categories in filter everything pro are not displayed correctly. In other words, when you select the main category on the page, the filter tells you, for example, that 33 products were found, and when you select a subcategory afterwards, the filter tells you that 29 products were found. However, these filtered products are not updated in Woocommerce’s Product widget. The Product widget only shows all the products of the online store in the default order all the time, regardless of what is selected in the filtering. Is this due to an AJAX issue or what could it be? Could the problem be solved by making Advanced custom fields from the product categories, if filter everything does not search for them from the Woocommerce product categories?

Hello Albmir

Thank you for your interest in Filter Everything PRO.

I have to say that things you described in your comment are consequence of the wrong configured filters. But from another side support here is provided only for accounts with purchased license.

If you need our support, please write your request from the account, where the plugin is purchased.

Thank you. Regards.

Hello,

Is there a way to add SEO Rules for the combination of 2 parameters of the same filter, for example the combination of 2 categories or two product colors (in the URL they are concatenated by or)?

e.g.: https://dinasti.mx/tienda/categoria-esclavas-or-pulseras

In the dashboard you can only combine one parameter per filter. Is there any way to add the meta tags <title> and <description> to this kind of combinations, even by adding them by code to the theme?

Hello alinnovatr

Thank you for the question.

If you mean situation, to create SEO Rule for the situation, when you select several terms of the same filter (for example Color blue + yellow simultaneously) it is not possible in the plugin out of the box. This was done to avoid sanctions from Google for search spam.

Because people very rarely use search keyphrase like “buy blue or yellow woman dress”. Usually “yellow woman dress” or “blue woman dress”. Also if to allow to index such combinations there will be a lot of automatically generated pages with “index” status. And Google can lower the rating of such a site.

Thank you. Regards.

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