By the way and how to set horizontally filters? as if checked from the widget side “horizontal it only shows in the widget not the whole streched page – https://imgur.com/a/0E8y3YI

Hello artyom1987

1. Indeed, the Sorting widget can sort only filtered products as this message says. It means that you have to put this widget or shortcode on the page, where you display your filters or at least where you directed any Filter Set by selecting appropriate value in the “Where to filter?” field of a Filter Set. Plese, do it first before to display Sorting widget.

2. Regarding dropdown with scrollbar. Please go to Dashboard -> Filters -> Settings -> Experimental and enable the option “Improved dropdowns”. After that select “Dropdown” view for any filter and you will see that nice, styled dropdown with scrollbar.

3. I’m not sure what exaclty the problem, because you did everything right – to enabled the Horizontal view, you have to activate appropriate checkbox in the Filters widget and also set desired number of columns. Please, provide me with screenshot with wrong result.

Thank you. Regards.

hello Stepanyuk, thanks for your support, Now related to the third issue I’m providing the screenshot examples of how it’s showing horizontally filters. – https://imgur.com/a/d8iCKIO When I put for example 3 columns it shows as on screenshot instead of showing on the top of the products, and relatively the same for 5 columns and on those examples scrollbar are shown from the bottom. The problem is that it shows on the widget part as shown on the screenshots not on the top of the product as a whole. I think it’s a bug of the plugin and you should update.

Hello artyom1987

Thank you for the screenshots you provided.

It’s not a bug or error. It is expected consequence of that fact that you placed Filters widget in sidebar with width 250-300px and enabled horizontal columns.

Please, put Filters widget or their shortcode [fe_widget] above your products list, not in sidebar and try to use horizontal view with desired number of columns.

Regards.

Hello Stepanyuk, I knew about creating a page and will work the filtering horizontal as shown in the demo version, 1. however I couldn’t manage to set up chips there as I’m showing in my video record. 2. As shown in the video – I am marking the places where I wanted the created page with filters to show as shop results, as in woocommerce shop page th results are showing but in a created separate page the filters don’t show results as in shop page. So, how can you support via plugin or nothing to do ?

Hello YouWebForma

Thank you for purchasing the plugin.

It seems your server does not allow connection with our license server. I can activate it on my side, but I need next things from you:
1. Credentials to your /wp-admin in accordance with this document
2. Your License key.

Please, send all these via PM.

Thank you. Regards.

Hello, we sent licence problem information and credential in MP as requested but no response since. Do we need to do anything more? This is becoming quite an emmergency… Thank you! Kind regards.

Hello YouWebForma

Thank you for the credentials. Your license is already activated.

Regards.

Thanks, license is activated! I was able to set an ACF price custom field, that I use in a “custom field numeric” as a range. But it is not displaying the range selector on front end. I checked to hide empty filters, so it is empty I guess. But I selected the numbers in back end (I tried, with and without commas). No idea what is happening. Can you please take a look and let me know? We need to go live on monday and since license problem took a while, we are on a hurry. I hope you can help! Kind regards

Hello YouWebForma

If a range filter shows you 0 – 0 in 99% cases the meta field with the key you specified does not contain numeric values or they are not numeric (for example contain other characters than numbers). Please, check what exactly data are stored in these meta fields. Optionally you can provide us with example of these data.

You check it for example with the PhpMyAdmin plugin if you are familiar with WordPress DB.

Regards.
- Andrii.

Numbers are just numbers, no other characters, example: 252 350 402 600 750 770 822 900 908 1098 1150 1200 1312 etc… The custom field numeric range filter uses data from an ACF Checkbox field type, we check the number(s) on the custom post type editor. At first I tried with commas (ex: 252,00) but then after reading if could not work with range filter, I updated all numbers. I can provide new credentials if you can look at it yourself. I cannot find it in database so I cannot tell you from that point of view. Kind regards

Hi YouWebForma,

We would be happy to help. Unfortunately, in a situation where your data appears to be in the wrong format and you can’t provide an example of that data, we can’t help you.

We are responsible for the functionality of the plugin code, but not for the format of user data. Based on the experience of using the plugin, I can say with confidence that numeric filters work correctly if all custom fields contain correct data in the same format.

If you changed your custom field, then there can be both, serialized and numeric data and in this case, it’s impossible to correctly filter by them. You need to make sure that your numeric data in custom fields is in the same format. Please check all the data and correct this situation.

As an option, you can create a new field for the experiment and set numerical data for 2-3 posts and create a filter for them and make sure that it works correctly.

Best Regard,
- Victor

Hi, thanks for the reply. I did create 3 new fields to test other examples, all have the same issue. The numbers are just numbers that I type, nothing more. One number per line. I would be happy to provide data, what would you need exactly? I just had an idea. But then I had an idea, do the ACF field type needs to be a “Number” type and not “Checkbox” type? I tried and it worked. But unfortunately, I need to check different numbers for every custom post type (this is a list of training sessions, which have up to 3 prices available), so checkbox was the best option, but I guess range filter only accepts “Numbers” field types from ACF. Do you see another possibility?

Hi YouWebForma,

We have checked the site and the problem was that you have chosen the wrong WP_Query in the “And what to filter?” dropdown. We changed it on the second one and now everything is working perfectly fine.

Best Regards.
- Victor

Hi, thank you for your time and your guidance.

I am lost because the filters were already working fine as I created number fields without commas or dots, the problem was that I did not know I had to use a “number” field type and nothing else (as I explained and as you saw, we were using checkbox field type for the range filter and it is now possible, I figured this out very late).

The issue is now, since last message:

1) How to set several numbers per custom post type (there are 1 to 3 different prices to use in range filter)?

2) I understand that currently it is not possible to use comma or dots (for price range filter), so we will not use full prices for filtering purposes.

Kind regards

Hi YouWebForma,

1) If you assign several values per custom post type with the same meta key for example:
key: some_price and value: 5
key: some_price and value: 20
key: some_price and value: 100.50

Everything will work correctly and if in the filter range you are going to set the range from 10 to 50 it will show it, same as from 100 to 101.

2) It is possible to use “dots” for the price and for the price range filter, if you go to “More options” on your price range filter inside “Filter Set” you will see the “Slider Step” you can change it for example to .1 or .01 etc. so when you move the price range slider on the front you will see numbers like 1045.5 or 108.23 etc.

Best Regards.
- Victor

Hi,

1) So in ACF I created 3 number fields with same field names “some_price”, and in Filter Everything I create a new filter Custom field numeric, with meta key “some_price”. I assign values (ex: 402 500 and empty) in my custom post editor, in those number fields and when I save, page reloads, inputs are empty, it is not saved. When I test to assign the number value in database, it shows the same number in the 3 inputs. If I change ACF Field name “some_price”, “some_price2” and “some_price3”, it saves the input’s value (but I cannot get the 3 values for the filter)

2) Thank you so much for the “step” setting! That is why I was not able to use decimal numbers.

3) I notice that filters are not updated on front end: values are not up to date (some are checked but not appearing). I also checked «Apply Button» mode but it is not showing in front end. I cleared Hummingbird’s cache, but that is not enough apparently.

4) Also in Filters Settings > URL prefixes menu, there is an old Custom Field Numeric prefix “prix_a_filtrer” still showing up, but it was deleted.

Thanks again for the help, I’m sure we will find the final solutions very soon!

Kind regards

Hi, I hope you did not forget about my problem. Talk to you soon! Kind regards, Eva

Hi microteq

Thank you for choosing Filter Everything PRO.

In general to filter any posts you have to display them first on a page. In other words filtering does not add new posts on a page, but only narrow existing post list by selected fitler terms.

You can check it out about how to quickstart with the plugin here – https://filtereverything.pro/resources/quickstart/

Regards.

Many thanks for your assistance. In fact I could make it run on the shop page. But I would like to have ist run on any page with a woocommerce “all products” block on my page. If I select the correct page in the filter set settings, I get the following error in the ‘what to filter’ field: No WP Queries matched to the post type ‘product’ found on the page.

Can you tell me how I can achieve this?

Many thanks and best regards.

Hello @FE_support, Is this possible? Best, Tom

Feels quite bad not getting a single reply for this comment in 11 days, given the time I spent on writing all these details and debugging problems.

Hello hwvaubel

Thank you for the question.

In general values with dots are supported and should work correctly.

Commas are not supported and the root of the problem not in the plugin, but in a SQL DB that can not give you correct result if you store your values with commas. Because if you ask a DB something like this:

SELECT post_id FROM wp_posts WHERE ... 
AND wp_term_taxonomy.taxonomy = 'weight'
AND CAST( wp_terms.name AS DECIMAL(15,6) ) <= '4.4'

it works correctly if your values contain decimal dot, but does not work if values contain commas. That’s why you can’t filter by values with commas.

As option you can try to change these values from commas to dots. It can be done easily with small PHP or SQL code.

Regards.

Ok thanks. Now I know that it will work with dots.

But is there a solution that it will work with commas. Could I enter a code snippet in functions.php so that it´s possible changing “CAST” so that we can recall values with comma instead of dots.

I wonder why the range slider works with prices without hustle. There I can type min 18,95 max 18,95 with commas and it will throw out the products with exact that values and there´s no problem. Why is that?

Thanks again for your help!

Hello hwvaubel

Unfortunately it is impossible to write such code snippet. Hypotetically (I’m not sure) you can reconfigure you DB to use commas istead of dots to compare numbers. But in any case it would be easier to:

1. To replace all numbers stored in the field in your DB from commas to dots.
2. To put them only with dots in future.

Than to reconfigure you DB.

The reason, why you can put it with commas in Range slider is that between data received from the Range slider and query to DB there is code that always converts values to dots. Please, see screenshot how it looks in browser and really is in HTML code – https://prnt.sc/qIC-3-V_e3S4

Regards.

Ok,

so if I put all values with dots, then I still can filter in front end in the range sliders with comma and it works? That would be wonderful…

If u confirm that, then I would change everything to dots.

Thx

Hello boytique

It seems the reason is not in the plugin, but in JavaScript errors on the page. Please, look on them in the Console – https://prnt.sc/A9JbY8Y9fDsG

Opening filters widget will continue to work after solving these JS errors.

Thank you. Regards.

we got rid of the errors and the issue is still remaining on desktop and mobile views

Then we put this PHP snipped to run on the whole site with the WP-Code Snipped plugin

function move_div_and_remove_elements() { ?> <script> jQuery(document).ready(function($) { $(’.mobile-filter’).append($(’.wpc-filters-open-button-container.wpc-open-button-113304’)); $(’.wpc-filters-button .wpc-filters-button-text’).remove(); $(’.wpc-filters-open-widget .wpc-show-counts-yes’).remove(); }); </script> <?php } add_action(‘wp_footer’, ‘move_div_and_remove_elements’);

Hello boytique

Thank you for choosing Filter Everything PRO and sorry for the late response.

In general Filters button for mobile devices can be inserted on a page in two ways:
- as shortcode [fe_open_button] anywhere you need
- automatically via hooks used in popular themes like Avada, Woodmart etc Or via WooCommerce hooks.

If it displays in wrong place you can change this by moving shortcode in the right place. Or if it displays automatically there, you can disable this in Filters -> Settings -> Experimental -> Hide opening widget buttons. And to place the shortcode in the right place after that.

Regards.

it was due to JS errors but now the above code that we mentioned that puts the button in the right place is now making the mobile open filter button to show repeatedly on mobile even though its put in only once in the beaver theme builder