16278 comments found.
This invoice support saudi Zatca QR Code…? if not we need that if you can please inform me,
Please write clear English. We do not understand your sentences
How to update from 3.5 to latest version without breaking website and database. in detail please.
On our documentation the process has been described properly https://activeitzone.com/doc/ecommerce-upgrade-to-latest-version/
please renew your item support pack for getting continuous item assistance from us.
Hello, please i want to inquire about the difference between – Active Super Shop Multi-vendor CMS version and Active eCommerce CMS.
I can see that Active Super Shop Multi-vendor CMS has not been updated in few years, which I guess is no longer maintained. I don’t know which one to go for.
Secondly, I am looking for a B2B, B2C multi-vendor marketplace with mobile app(s) for IOS and Android devices.
I believe that when you clears me here, I will be able to send you more detailed requirements for custom service.
Thanks
Main difference is one is with codeigniter framework and other is with Laravel frameworks. There is some sort of feature related differences too as like the front-end design is totally different to one to other. With Active eCommerce cms there have a lot of addons and has the flutter mobile app (android+iOS) and going to release seller flutter app soon. We are updating the script on regular basis. For customization service you can send us support ticket from here with your requirement list http://support.activeitzone.com
Allowed memory size of 1073741824 bytes exhausted (tried to allocate 503316512 bytes)
Already memory set to maximum 1024m.
please renew your item support pack for getting continuous item assistance from us.
Hie Activeitzone, been asking if you will consider to make seller shop url like other social media page links. Example will be https://www.example.com/myshop instead of https://www.example.com/shop/myshop. this will be great if we can have that.
Renew your support pack for getting continuous assistance from us us.
support pack for suggestions?
Thanks for your suggestion
I now need to change the thousands separation format in my currency, here we use (.) but I make the change in the admin but it does not work in the frontend
Example:
2.350.000
Please contact our support zone via http://support.activeitzone.com/
I already contacted support, I only have the following response and they don’t give a solution…
Your Ticket ID is 53046. Thanks for contacting us.
Please continue all of your queries about Active eCommerce CMS on ticket 52644. Do not submit multiple tickets for the same/new query/several issues, as this does not result in a faster response time.
Let us know if you need more assistance. Thanks Active IT Support Zone
Yes this is true do not submit multiple ticket. It will better for you to settle on a single ticket.
Hi How to change letter color on admin page and admin login page?
your support time is already expired. Please renew your support pack and send us support ticket. Our support team will assist you.
For this change you will need to change from source code.Please renew your support pack for getting continuous item assistance from us.
what are the features covered in next update
While the update will be released you will know.
Can out add minimum amount for an order. So that someone can not checkout till they make the cart to that amount?
Yes this is available. For this seller or admin can set the product’s Minimum Purchase Qty on the upload form.
We have plan to implement this feature. Thanks
In a of my questions that need a support, any was solved
If solved then how can we help you?
i hope you are going to add whatsapp and telegram social link the seller shop settings in future update cos that what people use most
Thanks for your suggestion.
Hi Do you have a system where sellers can sell license keys from their store?
No. This option is not available but we have plan to implement the option.
Please implement it and let me know so ill buy it, it will be a game changer for you as well, currently I’m using WordPress plugin ” License Manager ” you can refer that, thanks
Thanks for your interest .
Hello, i just wanted to ask you the size of the logo that fit exactly the place for logo, thanks a lot for your help
195×40
Okay thanks
welcome.
Customizations er jonno aponader support team ke mail dile tara bole schedule nei. Ekhon zodi ekhone comment e kichu ask korle bolben ze support team ke mail dite “i mean support ticket pathe bolben”. Ekhon customization er jonno ami zabo kothay r kkrbo ta ki?
If our schedule is over then off-course our team have right to inform to you. We are selling the item and provided as promised by maintaining the all policy of envato marketplace. We, the author are not bound to attend on custom works. On the other hand most of the time the entire development team are engaged on several custom works so for custom work it’s mandatory to settle down on queue. So it will better to send the requirements on support zone. They will inform you the approximate date.
When will be get next update?
In this month hopefully.
Hi, is it possible for admin or seller to edit or modify shipping value for customer once item is at checkout stage?
Example, if I have a customer who has selected a few items and has proceeded to checkout. At checkout, he calls to seller to request for discount either on product or shipping charges. Is there any way the seller or the admin can see his basket and modify the prices at that stage for this customer alone?
While checkout is done no one can change that. If you will need to change then it will need to change from source code. For more you can send us support ticket from here http://support.activeitzone.com
Hello, can you please answer for #53059. Regards
Our support team will reach you simultaneously.
Hie fix page expired redirecting to admin login. after trying to reload the press back button.
Lastly why can’t you just fix the (‘) in admin chats when we use &, this issues has been there for ages now.
If our script has any issue we will check it in future updates. BTW your support time is already expired. Please renew your support pack. Thanks.
even on your demo get to login screen and spend time without logging the try to login.
Please clear your query. Your question is not understable.
I have raised an issue with MPESA payment since February. Up to now, the problem has not been resolved. All my emails on ticket 52784 are curently not being replied to for the past 7 days. How patient should someone be to get an issue resolved?
Mpesa itrself has several issue and everytime we are tring to find out the solution and already working with your developer response.
Great. Looking forward to your prompt resolution. Thanks for the timely response
welcome.
Understand that I can add a payment method without buying an additional extension
Yes.
