16303 comments found.
Hi, is it possible for admin or seller to edit or modify shipping value for customer once item is at checkout stage?
Example, if I have a customer who has selected a few items and has proceeded to checkout. At checkout, he calls to seller to request for discount either on product or shipping charges. Is there any way the seller or the admin can see his basket and modify the prices at that stage for this customer alone?
While checkout is done no one can change that. If you will need to change then it will need to change from source code. For more you can send us support ticket from here http://support.activeitzone.com
Hello, can you please answer for #53059. Regards
Our support team will reach you simultaneously.
Hie fix page expired redirecting to admin login. after trying to reload the press back button.
Lastly why can’t you just fix the (‘) in admin chats when we use &, this issues has been there for ages now.
If our script has any issue we will check it in future updates. BTW your support time is already expired. Please renew your support pack. Thanks.
even on your demo get to login screen and spend time without logging the try to login.
Please clear your query. Your question is not understable.
I have raised an issue with MPESA payment since February. Up to now, the problem has not been resolved. All my emails on ticket 52784 are curently not being replied to for the past 7 days. How patient should someone be to get an issue resolved?
Mpesa itrself has several issue and everytime we are tring to find out the solution and already working with your developer response.
Great. Looking forward to your prompt resolution. Thanks for the timely response
welcome.
Understand that I can add a payment method without buying an additional extension
Yes.
Also a Landing page or onboarding pages would be amazing bro!
Thanks for your suggestion
Can we sell ebook and book through the script??
Any kind of item you can sell.For audio book you can use digital product option.
Can I add a payment method in my country Egypt
By customizing this item you can implement payment method.
is it possible to edit inhouse seller details in term of logo and shop address, i am trying to see if this can be done on the demo admin panel but i can’t find it
From seller panel it can be changed.Are you trying to change from admin panel?
I was checking from demo admin panel because admin is the one that can post inhouse product.
As inhouse products is admin’s products so the seller is admin itself.
Ok. Now i get it clearly. Please i have one more question. On the demo home page i found this image category at the top but on the demo admin panel i could not located where you setup the category for display on home page https://prnt.sc/1ifp-va6q1vS
Go to website setup> pages> Home page> Home categories. https://prnt.sc/HUxj7cTnfA4h
Ok. Thanks. Let me check it
Ok
Thank i found it. Sorry that i keep asking question. One more thing i discovered and i want to ask. Look at the image below which i circle in red in the item page. If i want to change the image where can i do that on the demo admin panel? https://prnt.sc/TZ2b9fCSTRak
For this change you will need to change from asset file. After your purchase our support team will help you.
Ok. Thank you
You are most welcome
You have Gift Card addon
Nope
Hello Team – Can you please share an updated way to setup twitter login and google recapcha ? the one downloaded in the document seems to be outdated.
We got your ticket. Our support staff is replying you on support zone. Thanks.
What is the purpose of product specification pdf upload? Where will it shows in frontend?
Ok I got it. PDF file name must not contain any white space to show the downloads button. I want to change the tab name downloads if the product is a physical product then the tab name will be Specification and if the product is digital product then the tab name would be Downloads.
Please contact to our support team. Our support team will assist you. http://support.activeitzone.com/
Hi i don’t see the local pick up option? Was it removed?is it possible to add location base shopping ?
Local picup point is still available. Please check from here. https://prnt.sc/O6GSaPaM-_7_
Location based shopping is not available right now.
Can the seller set the local pick up ?
About location based shopping, can that be customized?
No. Seller can’t add pickup points. Yes. You can.
Ok! But how would admin knows about pick up point? Would it be the other way around? It would be easier for seller to add pick up point while registering for account. It would be to much work for admin to add every each single sellers.
Also maintenance mode not working
Thanks for your suggestion. Did you purchased the item? because maintenance mood is perfectly okay.
It’s not serious answer ticket #53013. when I change the language to french from the admin panel it crashes I even reinstall the script but nothing
Our support team asked for information. Please continue to support zone.
While adding new product how can i add more fields such as expiry date,production date..etc?
Those fields are not available.
Ticket no 53020 from last week no body answer..!!!????
Aleary replied you and provide you instruction video within few hours on last week. Please check your ticket.
Hi there, I’m very interested in this template. I have a couple questions. 1. Lets say i buy this template and i have a license to use it and lets say that you guys are out of business or your store gets removed from themeforest or codecanyon, will my license still work ?? Do I own the rights to this license for years like 50+ years ?? Or if something happen to your business, i lose the right to that license. Please let me know.
2. Let’s say that i buy a license, do you guys or codecanyon have the ability to suspend my license ?
3. Can i buy multiple license and use it on the same domain ? Let’s say that i already have a license and i just buy another license just in case something bad happens, can i still use my other licenses on the same website mobile app/domain ? (if yes, when i setup my website, it asked for a license, so how will i go back and add that license?)
4. I’m planning to do a multi-vendor marketplace where other sellers can sell on my marketplace, do i have to get the extended license? or regular license is fine ?
5. Let’s say that I buy your app template and i modify it the way i want and i upload it to play store/apple store. And then 2 years later, i have enough money to build the same app from scratch without using any template stuff or license. Can i just do an update on playstore or apple store with the app that i started from scratch to my old app that was already there?
Sorry for asking all those questions. Please let me know your responses to those questions. Thanks in advance!
Thanks for your interest.
1. After purchasing the item you will get the license for lifetime whatever the status of our account.
2. No. Unless your account gone removed. But still you can use the script.
3. You can use multiple license for a domain but not at a time. You need to just activate your domain with the new license.
4. regular license is fine.
5. Yes. you can.
when I change the default language of the system everything crashes
It may not happen.It will need to check from technical team.So please send us support ticket from here http://support.activeitzone.com And please renew your support pack for getting continuous item assistance from us.
From here we are not available for item support.
Its mean that you are not going to help me?
Of course we can help from support zone. Please contact to our support team.
Hi i have this error for the SMTP
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: Reporting-MTA: dns; vps-3cb307d6.vps.ovh.net
mlsene31@gmail.com host gmail-smtp-in.l.google.com [64.233.166.26] SMTP error from remote mail server after end of data: 550-5.7.1 [54.36.100.226 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError 550 5.7.1 for more information. ay30-20020a05600c1e1e00b0038c77be9cd8si3081396wmb.160 – gsmtpPlease renew your support pack and contact our support zone. Our support team will check and assist you.
Would you add the Paymob payment gateway with all payment methods as an add-on for the CMS and the flutter app:
https://docs.paymob.com/docs/accept-standard-redirect https://docs.paymob.com/docs/card-payments https://docs.paymob.com/docs/kiosk-payments https://docs.paymob.com/docs/mobile-wallets https://docs.paymob.com/docs/cash-collectionThanks for your suggestion. If we find more demand about the payment gateway then we will definitely check to add in our future updates.
Please let me know can I add local Bank Payment Gateway API. I’m from Sri Lanka.
By customizing the item you can implement your local bank gateway
Okay. Thanks
Welcome.
