3440 comments found.
Pre Sale Question: Is anyway to do some modifications on the code but, when the system will update not lost that modifications? ... or some plugins dev system implemented?
If code is modified and you do the update the modification will be lost.
But we provide the patch of changes for every update. https://envato.froid.works/change-log
you mean, if i want develop some plugins for a custom process, i can’t? .. what do you suggest?
We provide the patch of changes for every update. https://envato.froid.works/change-log
You can check the changes made in next update and according you can merge your changes
A procedure with GIT might work. It is important for an ERP the functionality to be able to develop addons without being able to lose the changes. The development is very simple. Also a template system. Any system/scripts has the 100% business functionality. About a way, looking great, but it is important for my company that it has this add-on functionality that I am talking about.
You can manage on GIT. From our side your will get the updated patch
hi i have smtp up and test working, but when i enable the subdomain addon and try to signup a client from the front end i get “Please contact administrator to set SMTP details to add company”
Please contact us via support. So our team can look into the matter
Hi there I was checking the demo, I don’t see the option on the site to disable Annual Packages. Where is the option to disable or remove annual packages ?
Sorry there is no option to disable annual package or monthly package.
Hello, After checking all posts here as well as your community site, I was unable to find any knowledgebase on “project template”; hence I hope you can give a satisfactory response to the following: How does Project Template work? I was unable to find a way to use/add them in a project despite thoroughly testing the function.
Project template is useful when you have similar project and task. When you have similar projects and tasks. You can add that to project template and when creating new project you can select that and it will auto-populate that template
Hi Boss, thank you. Figured it out. The template option was way too out of visual sight to notice it there. Natural logic used was to look for it in options down below, didnt register that template option is a dropdown in top corner Perhaps Im the only one who failed to notice it.
Does this system has any module for Vendors? Being admin of the company, i have vendors from whom i am purchasing the product, does this system have that support?
No there is no vendor module is there admin himself create products for his companies clients.
If there’s an option to charge per user instead I will buy the extended license ASAP. When do you think this option will be available?
We have added that in our todo list
When do you think will it be published?
Sorry but we cannot provide any deadline. But we have added in out to do list.
Good Afternoon, i am getting following error while performing add currency function
Symfony\Component\HttpKernel\Exception\MethodNotAllowedHttpException The POST method is not supported for this route. Supported methods: GET, HEAD, PUT, PATCH, DELETE. https://softhrm.io/super-admin/settings/currency/createworksuite saas version
Please contact us via support so that we can look into the issue at your end.
Hi Ajay Would you please consider billing per user instead..? And also make it show price per user for month and year like most CRMs do. So that when creating a package, you can set the price per user of that package and the system will automatically adjust the price per number of users selected during registration. I think that will help a lot more than the current system of things. For instance, Salesforce Essential for SMB package is $25 per user per month. The price Makes it sounds very affordable until you start adding users, so they’ll get a lot of subscriptions simply because it sounds very affordable when you hear the price. If I use the current Worksuite and I want to even make a package of $20 per user, then I have to show $200 dollars per month for a package with just 10 users. It makes it look expensive even though it is not. So imagine if we create a package for 100 users… I hope you get my point..? Plus it puts cost control in the hands of the subscriber because they will determine how many users to put in their account and manage cost. What if I create a package for 15 users and they are only 10. Then it means they’re paying for extra 5 people that is going to waste. The current package based system will limit our sales simply because the package seems expensive even though it is not expensive per user… We really want to purchase this system but these little limitations are stopping us… Please make the change.
Thank you for the suggestions. We will plan about this.
Hello, how can I set the pdf font to show chinese words? because it can only show English in pdf
You can set invoice pdf language by changing in admin login -> Settings -> Finance settings and set change language
Thank You.
Please let me know if mobile app can buy as separate package. Much appreciated.
Mobile app is completely free.
If you have extended license of worksuite saas, then you will get source code of mobile app also
can i set add default currency for new user signup able to pick it? just now i try to login in with brand new email, i only able to select 4 currency. Can admin add like 20 currency, then new user sign in able to choose for.
I did try to add from superadmin, but not showing 
Super admin currency is used for package purchase each company have his own currency and they can add and remove currency as per his own need. super admin can’t add or remove companies currency from super admin setting.
Good day, I just need to ask if you have any plans to introduce a Bookkeeping Module for Work Suite SAAS or NON SAAS version?
Sorry currently we do not have plans
Where can I pay the $20 installation fee? And preferred hosting company?
I paid for install and server setup but can’t find your support center please advise
Hello, I have purchased but I can not update. There is a message: Please renew your support for one-click updates.
Do I have lifetime updates or not please?
One click update is available only for active support.
You have lifetime updates. You can download the files from codecanyon. You can follow https://froiden.freshdesk.com/a/solutions/articles/43000554421 for manual update
.
OK! I manually updated and it works. Can you please advise how exactly to update manually ‘Subdomain Module for Worksuite SAAS’ ?
You can update the subdomain module the same way you installed it.
https://froiden.freshdesk.com/support/solutions/articles/43000569488-documentation-and-setupCan you please reply me how to exactly update the ‘Subdomain Module for Worksuite SAAS’ ?
Please check the above message. Just follow the same step you did for installation
Still the problem of not creating leads after the last update.
Please renew your support and get in touch with us so that we can look into the issue at your end.
Are you going to continue with the renewal of the support? first look for the history of the requests that have been made with active support and none were fixed, this problem is a version update issue, we do not have to pay a support if it is something that should work very well for everyone. When things work as they are, support will be paid, but I will not pay anything when they do not solve the problems. look for the history when the support was active and you will see that no solution was given.
You raised the same issue 2 weeks ago but your support expired in 21 October.
Please renew your support so that we can help you to get the issue resolved.
I am talking about the history when the support was updated, they never gave solutions and that there were many because they were with the new script, hence the discomfort of not renewing, and at this moment you should not pay to solve something that stopped working with the update. Do not create any new LEAD even if you fill in all the fields.
Creating leads is working fine for all our other customers. To look into whats going on your server you need active support
Please attend ticket #14228. Thanks
Already attended
You ask for much more than $20 installation.
After your installation, the website starts getting errors after six months.
Suppose customers ask you about the errors. You suggest buying more of your design modules and paying more money for all of those modules’ installation also.
Additional Options Server Setup (+$20) Module Installation X 1 (+$10) Module Installation X 2 (+$20) Module Installation X 3 (+$30) Module Installation X 4 (+$40) Product Support $200
The list of your demanding more money on your website link below. https://shop.froiden.com/product/installation/So basically, everyone has to pay you continuously forever for the support every few months. If not?
You remotely insert errors on their website with the backdoor you install their webserver.
1. Installation from our side is option not a compulsion
2. You get free support of 6 months. After 6 months your queries related to application will not be attended. You will get lifetime free update but one click update is available to active support customers.
“You remotely insert errors on their website with the backdoor you install their webserver.” Why are you writing this again and again . If you dont trust our developer. This is completely your choice to buy the installation. Installation is not mandatory at all. You hire in house developer or server administrator whom you can trust
If you are professional, you should quickly create a youtube video of every error that people report in your design. Instead, very dishonestly asking people $20 for installation configuration.
I check your document, and it doesn’t explain anything about all the errors and bugs on configuration settings.
Suppose you deceitfully don’t make youtube for all the errors and bugs regarding installing & configuration.
What guarantees that you don’t temper the website codes during installation to create a backdoor on the website?
So after six months or a year. You can remotely break the website functionalities to demand more money.
We never ask for 20 usd for installation upfront. This is cost of installation if they want our team to do the installation.
We provide support if they fail to install.
You install the application by yourself or ask your developer for the install.
This way you dont have to depend and blame us
Hello Ajay, I search in comment section about “install,” and more than 600 comments are about installing error in your script.
You are not telling anyone how to fix the installing problem and asking $20 to install this script. Very dishonest.
How do we know when you install the script, you might insert the backdoor links to monitor the confidential data. or
Maybe after one year, you use back door links to corrupt the website that you install to make more money.
90% customers install the application without our support. 1 year back they were not able to do it. We added more guide and now we hardly get any installation issues.
The customer who has 0 knowledge of server are the one not able to do so as they are not able to follow the video tutorial.
Sorry we are professionals and we do not do such things.
If you are professional, you should quickly create a youtube video of every error that people report in your design. Instead, very dishonestly asking people $20 for installation configuration.
I check your document, and it doesn’t explain anything about all the errors and bugs on configuration settings.
Suppose you deceitfully don’t make youtube for all the errors and bugs regarding installing & configuration.
What guarantees that you don’t temper the website codes during installation to create a backdoor on the website?
So after six months or a year. You can remotely break the website functionalities to demand more money.
We never ask for 20 usd for installation upfront. This is cost of installation if they want our team to do the installation.
We provide support if they fail to install.
You install the application by yourself or ask your developer for the install.
This way you dont have to depend and blame us
