Definitely, one the best business management systems available on Envato market
153 Reviews
I am writing to express my sincere appreciation for the exceptional customer support I received from Ajay recently. From the moment I contacted your support team, I was impressed with the level of kindness, understanding, and prompt attention given to my issue.
Ajay not only resolved my problem quickly, but also went above and beyond to ensure that I was completely satisfied with the outcome. Their professionalism and dedication to customer satisfaction are truly commendable.
As a customer since 2020, I am delighted that Ajay still remembers me and my experience has reinforced my belief that he truly cares about his customers. Your commitment to excellence and outstanding customer support has earned my unwavering loyalty.
I would highly recommend your company to anyone looking for exceptional products and outstanding customer support. I am leaving a 5-star rating on your website as a testament to my satisfaction.
Thank you, Ajay, for your exceptional service and support. I look forward to continuing to do business with your company in the future.
VERY GOOD SUPPORT GUYS!!!!
Thanks
I am very much pleased with the Application I purchased. Indeed their Support is quite Fast and Extraordinary. Moreover they are very much Cordial. I can tell you that based on my very recent experience with them. Thank You Ajay138 and the Team...
Best application with a great feature...
by Mdd2 1 month ago
Through the bugs but m very happy with the product
I am extremely dissatisfied with the customer support provided by all of the support teams that I dealt with since last month. I had an issue with the code in their script, and when I reached out for assistance, I was met with a complete lack of willingness to help and irrelevant responses.
Not only did the support team fail to provide any helpful guidance or solutions, but their responses were also delayed, adding to my frustration. It was evident that they were not taking ownership of the issue and working towards a resolution.
As a customer, everyone expects efficient and effective support, especially when dealing with technical issues. Unfortunately, this experience left me feeling completely dissatisfied and frustrated. It is unacceptable for a company to provide such poor customer support, especially when the issue is related to their own coding.
After 2 days of delays, one of their support members responded that I have to wait for the New UI that they are releasing and that all the issues and bugs will be fixed with the new UI.
Which means that they already know that their script has bugs and issues.
Author response
Thank you for taking the time to share your experience with us. We apologize for the inconvenience and frustration caused by the poor customer support you received. We understand how important it is to provide timely and effective assistance, especially when it comes to technical issues.
We are deeply sorry that our support team was unable to meet your expectations and provide you with the solutions you were looking for. We assure you that we take your feedback seriously, and we will take steps to ensure that such incidents do not occur in the future.
As you have mentioned, our team has acknowledged the issues with our script and we are actively working on a new UI that will address these bugs and issues. We hope that the new UI will provide you with a more seamless and enjoyable experience. We will also be taking steps to improve our customer support processes so that our customers can receive prompt and efficient assistance.
Thank you for bringing this matter to our attention. We value your feedback and your business, and we hope to have the opportunity to serve you better in the future.
Best regards,
Excellent support and code of the product very useful
thank you for your foresee updates
The team was really helpful and very patient with me. they responded to my ticket so fast it was though we were on a phone call. Their customer service is astonishing
Good.
Superb support. I raised a request and it was attended with 2 mins. Thanks to the team behind this.
unrespectful developer and have no responsibility
Author response
The company is in the process of testing a new user interface for their application, and has provided the files for the new interface to extended license users for testing purposes.
This is because giving the unfinished product to regular license customers could potentially decrease the value of the application and lead to a large number of bugs.
Furthermore, providing support for regular customers would consume a significant amount of time that could be better spent fixing bugs and providing the new interface to regular license customers as soon as possible.
With thousands of regular license customers, the company is concerned that if they were to release the unfinished product, there would be a large number of daily support tickets which would be difficult to handle, leading to delays for customers. The company is not requesting any additional funds.
Great product by a professional team who are quick to reply support tickets.
Simple and easy to implement
Worksuite is a really complete Project Management system. Everyday a few clients and myself use it. Continue like this.
I wish I could give this product more stars. This is the best product I have purchased on CodeCanyon! The installation was a breeze, the customisation is super easy. Support is super responsive and helpful! An absolute amazing product, well done to the team who created it, I am looking forward to future updates!
I've been looking for a project management app for a long time, and this one is by far the best one I found. It's super easy to use and understand. The features they have are awesome. Also, the customer support team is great. they fixed my issue so fast.
I would like to see more features soon for Worksuit Saas version. Other than that, I am very satisfied with the app.
Almost all the reasons listed are satisfactory. Superb application.
