8471 comments found.
Hi,
I need to resize the font of the image captions for mobile devices so that the whole caption text shows within the image but can’t figure out how to do it?
An example is here – http://thestorer.devjack.online/shop-ceramics/
The first product – Tamegroute Server Bowl – needs to have all the text displayed within the image.
Please assist.
While any setting can be turned into a server-detected mobile-specific setting by creating a custom preset and choosing that only for mobile… If you only want to affect the caption size by device resolution your best bet is creating custom CSS with a media query.
Put this in Custom CSS of JIG:
@media only screen and (max-width: 600px) {
.page-id-4580 #jig1 .jig-caption-title {
font-size:12px;
}
}
JIG doesn’t use much media queries built-in.
Thanks – what code I use to set it for all images on all pages using JIG for mobile?
Remove the .page-id-4580 to make it less specific.
I have a problem with the mobile_hover_interaction settings not working on all browsers (Safari/Chrome/Edge) on iOS devices – instead of the first click/tap to show caption and second click/tap to open the image link, it is half showing the caption and then opening the link straight away. How can I fix this? Site is https://bit.ly/2CiLOiD
That setting is supposed to help you 1-tap open the lightbox, without regards to reading the caption. Users often had a problem of having to tap 2 times, once to see the caption, then again to open the lightbox. Some browsers stop at showing the caption, but based on user feedback people don’t want that for some reason. Given to what you describe the setting works properly. We don’t have a counter-setting that would ensure the 2-taps.
Hi, i have buy JIG but i see that is not a plugin of photo albums, is only to show the pictures of that albums, so that i need a album. Are there any free WP album to use with your plugin? because i did a mistake buying your plugin thinking that was a album organizar.
Regards.
Look for album-gallery relationship in the sources: https://justifiedgrid.com/sources/
Real Media Library has a free version. NextGEN is also free.
Hi, i have buy pro version of RML.But now, i don’t see the name of the album into the thumbnail of the album, and i don’t know how can i set de main image to show in the album image.
Regards.
Turn on captions and on the RML tab enable “open galleries in lightbox”.
I see the name on the pictures, that is not the problem. My problem is because i don’t see the folder name (the same as the album name) in the list of folders/albums.
I hope you understand me.
Regards.
Ah in the dropdown of the Shortcode Editor? Please send a mail from our profile, we’ll need to log in with temporary wp-admin access and check it out.
Hi Belcovio,
It seems that a preset I created has disappeared from the preset menu in the JIG editor. All of the missing preset settings were in the JIG editor when I opened the editor (i.e. with the Presets drop down menu set to “Preset selection…”), and when I tried to save those settings using the missing preset name, it appeared to save, but the name wasn’t added to the Presets menu. Then I loaded Preset 1 (“Out of the box default”) and now the grid displays those. I can’t get the grid to look the way it should, using the preset I created.
Where is the missing preset? I did not delete it.
David
Update:
Restored the database and now fixed.
Now, for what I think is the source of the problem:
Better Search and Replace plugin
I used it yesterday to make a harmless database replacement (find “lapel pin” and replace with “pin”) and discovered the JIG problem this morning. I did the same database find and replace just now and lost my JIG preset again, which I fixed again by restoring the database.
David
Careful with those search and replace plugins. Check out steps 8-9 at https://letswp.io/move-wordpress-create-staging-site/ that’s what we use for search and replace.
Hi Belcovio,
Thanks for the link. The two scripts referred to in it are meant for moving sites, just as the Better Search and Replace WP plugin is. I’ve used the plugin lots for site migration without any apparent issues. It has over a million installations, has a 4.5/5 star rating and is recommended by my web host, so I tend to trust it. I think I’ll stick to using it as it was meant to be used from now on. The way I used as I described above got me in trouble with JIG and who knows what else. Wish WP had a built in find and replace for pages and posts as well as a media file rename.
David
Update:
Tried a plugin called Search Regex. It’s another popular site migration tool, but can be set to limit find and replace to just pages and/or posts, which, when I tried it that way, did not affect JIG custom presets.
Yeah the tools are fine and powerful, it’s how we use them where the problems can appear. One might accidentally not consider where else the search query might find results. The tool from the article can also act on just certain database tables.
Hi – I am happy to pay to renew to get support, but I do not know if you can help me. I have asked for support before, but it does not seem to be working …. I’ve used this plugin since 2012 and have a lot them on my blog. But they all look “stretched” now – no matter what I do for settings and updates
I just would like to know how to fix this, as SO many images on my site use JIG.
For reference – https://reneebowen.com/michael-2018-rbmodel-santa-clarita-senior-portraits-renee-bowen/
But anything older than that is also affected. Can you help?
Try disabling the Jetpack plugin’s Photon (image CDN) module, it could be a culprit. If you are using that because TimThumb didn’t work for you, there is a workaround setting in the plugin to still use WP-generated thumbnails.
Do you use any aspect ratio settings or randomize thumbnail width settings in JIG by any chance?
I purchased the plugin and installed it on a dev URL. The plugin will not update now that the URL is live. I’m receiving a message saying I need to contact JIG Support to reset the license onto the live domain. What do you need to be able to reset it to the live domain?
Your license is now released from the previously bound host. https://justifiedgrid.com/support/faq/your-license-has-been-reset-what-does-it-mean/
THANKS!
Hello!
I’ve been using your plugin for a long time now and I’ve found great value in it.
As the time has passed, my website has grown and now I find myself in a situation where I have lots of Media Library Assistant Att. Categories for images (to use them for filtering purposes in JIG). The Att Categories are quite hard to get an overview of and it has been made clear to me, that Real Categories Management plugin can’t be extended to make it better. So now I am looking at the Real Media Library again and wondering if I used the folders there instead of MLA Att. categories, could it be possible to make those folders available in JIG as filtering options?
I will add here, just in case, that I am aware of the RML galleries option but I am really just interested in the filtering option right now – filtering as filter buttons. This is because this way I can offer dynamic gallery without extra clicks and present important stuff that’s seen or found on the photos for viewers.
Please let me know if there is something I should be more clear about.
Thank you, greetings!
Hi, it’s on the todo to “Filter by image’s parent gallery/folder name”. That feature only exists for NextGEN at the moment (“NextGEN galleries (of pictures in the grid).” the option is only available if you have that plugin..
Adding new features for RML or Lightroom is a priority so contact us from the profile if you want to beta test this feature once it becomes available.
These include “Show all images under a certain RML point” and “Show multiple RML galleries at the same time, merged” both of which would be meaningful with the filtering feature as you’d get a collapsed view.
Thank you for your answer.
I don’t use NextGen gallery plugin. But the “Filter by image’s parent gallery/folder name” sounds promising; like something I might be looking for 
Yes, I would test the new features! But where and what should I write exactly to do that?
Just send a message referencing our conversation from the contact form here: https://codecanyon.net/user/belcovio
RML and Lightroom features are a priority so you can await these for the next update(s).
A few years have passed but all the features have come together to make what you needed possible. The v4.3 update brings the “select multiple Real Media Library content” capability and also the “flatten hierarchy” option. Both enhance the “filter by gallery name” feature. Hoping that this finds you well! Let me know if you have any questions about the new stuff – if you still use the plugin.
Hi, Firsh! Nice to read such great news! I am still using the plugin, though less than befora as my website has grown and changed. I still have some plans to use it more but I haven’t have time to set it up yet. I will be looking into new featires as soon as I am able to 
Hi, I’ve updated yesterday my support package and had to reinstall the plugin (recent version). My problem – I can’t find the gallery shortcut editor under general settings. The plugin comes with a link to display a number of pictures (https://justifiedgrid.com/features/shortcode-editor/), but I don’t have the “Create Shortcode” button in my WP installation. Could you please advise what to do?
Thanks in advance, Mario
If you have the new editor which is most likely, then you’ll find this classic toolbar in the “Classic” block: https://justifiedgrid.com/support/faq/how-to-insert-the-jig-shortcode-with-gutenberg/
If you are using a builder, then check one of the text input blocks if they use the classid editor anywhere. If not, you need to create a page without the builder to access standard WP editor.
hello. JIG is creating a weird error – just on one page https://www.willpursell.com/blog/wedding-lighting-ideas
this is the error- Fatal error: Uncaught Error: Call to a member function getChildren() on null in /home/willpurs/public_html/wp-content/plugins/justified-image-grid/justified-image-grid-core.php:16808 Stack trace: #0 /home/willpurs/public_html/wp-content/plugins/justified-image-grid/justified-image-grid-core.php(16570): JustifiedImageGrid->get_rml_obj(‘62 last_ro…’) #1 /home/willpurs/public_html/wp-content/plugins/justified-image-grid/justified-image-grid-core.php(9635): JustifiedImageGrid->get_posts_from_rml(‘62 last_ro…’, ‘62 last_ro…’, Array, ‘yes’, ‘no’, ‘no’) #2 /home/willpurs/public_html/wp-includes/shortcodes.php(343): JustifiedImageGrid->jig_init_shortcode(Array, ’’, ‘justified_image…’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/willpurs/public_html/wp-includes/shortcodes.php(218): preg_replace_callback(’/\\[(\\[?)(justif…’, ‘do_shortcode_ta…’, ‘
It’s been fu…’) #5 /home/willpurs/public_html/wp-content/themes/pro/cornerstone/includes/views/partials/text.php(105): do_shortcode(‘
It’s be in /home/willpurs/public_html/wp-content/plugins/justified-image-grid/justified-image-grid-core.php on line 16808
It’s related to Real Media Library. What type of folders do you use in that plugin and how does this gallery stand out in relation to that?
There are Folders, Collections, Galleries. Recent update allowed using folders in folders as if they were galleries in collections, not sure if that could cause this.
I need to get a couple of licenses; we have one for MAAV.org but need another. Do you have a multi-site license available? It’s time for me to rnew anyway, I think so might as well.
My clients do like how your layout works, nice job!
Sorry there is no multisite license, an Envato limitation. 
Hi Support,
would please change the purchase code from www.webmanagement-stuttgart.de to www.cordmedia.de. I move my site
This purchase code is in use on: www.webmanagement-stuttgart.de! You need one regular license for each production site, except staging sites. Contact JIG support to reset your license (only the username is needed).
Username is : Flashfranky.
Thank you.
Your licenses are now released from the previously bound hosts. https://justifiedgrid.com/support/faq/your-license-has-been-reset-what-does-it-mean/
Hello,
It seems I’m having a problem to unzip your archive under Linux when I try to download the up to date package for your plugin.
Is it possible to have another link as no one is working through Themeforest?
Thanks.
Is your server linux or your desktop? Have you tried uploading the installable wordpress plugin zip directly to the site? So far you are the first to have this issue.
Hi, I’m using the plugin for client logos and although I want the columns to be responsive for smaller browser sizes and mobile, I cannot have it crop images. I need to show full images since they are logos. All my logos are the same height but different width. Can you help me figure out how to do this? https://www.simplexperts.com/clients-2
JIG is not the best tool for logos, although you can use the disable cropping setting from the General tab. It’s not possible to retain a fixed row height without cropping, else the justified thing would not work. So it’s either somewhat varying row heigts, or some cropping. If all logos had the same aspect ratio, it’s a slightly different story.
I see there is not much new updates with new functions – plugin is more only maintained then updated. Do you plan some main update ? Unfortunately watermark is missing – it will be handy if on the fly watermark system can be implemented. I wouild welcome more effectt – like some various styled frames around thumbnails or more special effect if mouse over. Will this plugin work with your gallery ? https://codecanyon.net/item/marvelous-hover-effects-wordpress-plugin/20766405
Yes new functions are on somewhat of a pause but will eventually return. That plugin looks like another almost-gallery plugin, doubt that it’ll apply its effect on a 3rd party gallery like JIG. More meaningful updates would target performance and code modernization, and features for photographers (Lightroom sync or exif and such). Not sure how much the design itself would evolve, we like to keep the frontend pretty minimal. Would definitely not load any party animation libraries that would bloat it. An in-house lightbox instead of random/old third parties is also under consideration. Only lightboxes we recommend are by dim semenov (magnific and photoswipe).
I dont mean party animation but for example that many effects in plugin from link I gave you are pretty cool – makes WP site much more interesting. Unfortunately as a gallery display its unusable as adding photos is too slow and overall functions are too limited but from design point – they have really great effects which makes site to stand out. Main problem I have with most WP themes and plugins – not creative – so all looks same and boring. Creativity is important 
We’ll see about adding more effects or collaborating with an effects plugin. There are many that are just based on codepen demos.
It would be great – maybe just support of some of effect plugins like that Marvelous effect plugin – I suppose its less work than code it freom scratch. Design is very strong point – for me most important – more important that functions. Everybody wants to make his site to stand apart and be visually appealing. Bacicly all WP galleries lack of effect side and than all looks same from design point
Thank, we’ll consider it for future versions.
Hi guys,
The latest (3.9.7) breaks our galleries through hotlink protection. We’ve worked through this morning with StackPath (cdn), and LiteSpeed, because our galleries just got full of “no hotlinking” warnings.
We disabled source hotlink protection – no difference. We disabled litespeed cache – no difference. Then when we disabled JIG (or removed content.XXXXX.com from the CDN field in the plugin settings), all worked again.
So we’ve reversed back to 3.9.5 and it’s all OK once more.
There seems to be a change to how you deal with CDNs or some new level of security put in to the latest plugin version – but it means we can’t use it going forward like this.
Can someone please look into it and update us?
I can send screen shots of the entire debug process, along with the error screens if needed.
Thanks.
Hi, while there was a new setting addition in the recent update, it does not affect anything by default. Hotlinking protection is managed in the timthumb-config.php and not via the settings. Not sure why the version switch changed anything for you. Is your host known to overwrite clients’ timthumb.php?
Hi – no, it’s self hosted on our own dedicated server, so no changes to timthumb.php will have been made. What should we be looking for?
And this is the content of our config-php – which I have to say looks pretty standard? (I’ve stripped the PHP tags)
define ('BLOCK_EXTERNAL_LEECHERS', false); // Hotlinking protection
define ('ALLOW_ALL_EXTERNAL_SITES', true); // Ability to load images from anywhere (Facebook, Flickr, Instagram, RSS etc.)
define ('MAX_WIDTH', 2000);
define ('MAX_HEIGHT', 2000);
// Exception list to blocking external leechers (hotlinking sites) be explicit about the full hosts
$ALLOWED_HOTLINKERS = array(
'SAME_HOST', // SAME_HOST allows child sites (subdomains for WMPL, CDN) e.g. en.example.com or cdn.example.co.uk
//'example.com', // allow example.com NOT subdomain.example.com or www.example.com
//'example.com', // allow subdomain.example.com and also example.com and www.example.com
//'.example.com', // allow www.example.com NOT example.com
'*googleusercontent.com' // Google's cached view
);
Yeah that’s the standard that should allow hotlinking. Do you get a red no hotlinking message in the thumbnails?
So – got to the bottom of it. The latest version of the plugin includes BLOCK_EXTERNAL_LEECHERS as TRUE in the config.php! That was changed for no reason, from what I can make out. So the plugin update replaced our timthumb-config.php with a new version of it that blocks hotlinks. Not great, as it’s not documented in the changelog…?
It has always been set to true. If it was false, you turned it off manually. When you update the plugin, the system deletes all files and installs the new and original unmodified files in place, so you lose this “customization”.
Hello, how can I update the plug-in? In the general settings, I put my purchase code for automatic updates, but the plugin does not update automatically… What should I do?
In case I need to reinstall the plugin… Do I lose the plugin settings as they are now?
Thanks in advance for the help
Kind regards, Carlos
Your license is now released from the previously bound host. https://justifiedgrid.com/support/faq/your-license-has-been-reset-what-does-it-mean/
If for some reason you need to update manually, you will not lose any settings if you delete and uninstall before reinstalling.
Now I’ve been able to upgrade without any problems. Thank you very much!
Best regards
Hi,
when i use the mode “Google Style” the upright images are cut off. There are shon as rectangular images.
Can you please send me the settings of this page: https://justifiedgrid.com/presets/preset-4-google-style/#!There it works.
Thank you
Hi, check the image size in the lightboxes tab, max image size for lightbox setting. If you are not using an original uncropped image as the lightbox image source (also the thumbnail source by default), JIG can’t create an uncropped version either. Minor cropping is allowed but it’s almost unnoticeable. If your images are heavily cropped, chances are it’s not JIG doing it, at least not with a built in preset.
The preset 4 settings as they are literally in the preset. Here is how it’s defined: https://i.snipboard.io/THjPMb.jpg
Hello, Everything was working perfect and since the last update JIG does not load the light box image in photo swipe on mobile (loads fine on desktop!) I get the error “the image could not be loaded” I am using RML + JIG. I have tried clearing all Caching. Here is an example page https://www.willpursell.com/weddings
Hi, the link is completely missing from your thumbnails (desktop). Do you have the lightbox setting as “link-off” anywhere? They point to just a #.
I played with all the link options and it didn’t seem to do anything!
Desktop still seems to be working. when I click a thumbnail the link looks like https://www.willpursell.com/weddings#!jig[1]/ML/24471 on mobile the link is in the same structure but does not show up.
That’s really weird, as if something is removing the links to the large versions of images from JIG links, after the page loads. If you open the deeplinked Lightbox URL it works. But if you close it and try to open another, the links are not there when inspecting with dev tools. A conflicting script could not be found as you have some script combining / caching solution (cloudflare rocket? siteground optimizer?) on the site, but it may be worth looking into other plugins to see what’s doing it.
If you disable JS, the grid and the links work fine, so your settings should be all right from the JIG side.
Thank you very much for pointing me in the direction of the problem. SG Optimizer was the issue. Once I turned off “Combine JavaScript Files” it fixed the problem. I hope that helps someone else. Hopefully it will work with the next version of SG optimizer.
We plan on a rewrite which should increase performance and offer better compatibility with caching and optimizing plugins.
Hi Belcovio,
I have a grid set up to show the featured images from recent portfolio posts. The image is set to open the linked portfolio page in a lightbox, but when I click on the image, the linked page opens in the same tab instead of the lightbox. I must be overlooking one of the settings. Perhaps, you could point me in the right direction.
Thanks,
David
Yes, it’s considered a custom link, just automatic. Therefore, the General tab’s Custom link’s target setting will apply, so try its options. You need that page’s content in the iframe of the lightbox?
Hi Belcovio,
Thank you for your reply.
“General settings > Custom link’s target” is already set to “Lightbox: video / iframe / different image”
And “Lightboxes > Lightbox type” is set to “Magnific Popup”
What is odd is that yesterday the linked portfolio pages opened in the popup. I am assuming I did something to the settings to stop this, but having gone over all the relevant settings, I can’t see anything wrong.
David
In the shortcode editor, recent posts tab, where are they set to link to?
Another common usage is to open just an image (project cover) in the lightbox, then put the link to the project page in its captions.
HI Belcovio,
They are set to link to the post (i.e. “Click on a thumbnail links to > The post”)
But, “Use custom links” was set “No” when it should have been “Yes”. Made the change and now the post opens in the popup. A bit confusing, but it’s working now.
It seems that the pages will only open in Magnific Popup. Can they open in any of the other free ones? If not, is there a way to set the Magnific Popup dimensions? It seems unaffected by the “Maximum size for lightbox (the image will link to this size)” settings.
Thanks,
David
Hi,
Yeah that setting was missing! The Maximum size for lightbox is only for image sizes, not the dimension of the lightbox when an iframe is in it. PrettyPhoto should open iframe content as well and has some default width/height controls in its JS settings on the Lightboxes tab of JIG. Sadly PhotoSwipe doesn’t support iframes.
HI Belcovio,
Tried PrettyPhoto. It tries to open and then gives the following message in a dialogue box:
“Image cannot be loaded. Make sure the path is correct and image exists.”
Can this be resolved?
An intelligent popup would be ideal. Magnific Popup is small, but passable for desktop, but too small for mobile because it maintains the default landscape aspect ratio regardless of the device orientation. There is an example on the JIG web site where a Wikipedia article opens in FooBox. It automatically adjusts its aspect ratio to match the display’s. So, it is a large landscape popup on desktop and portrait in mobile when the phone is held vertically and landscape when phone held horizontally. It is perfect. Does JIG work with the free FooBox or only the premium?
Thanks,
David
Update:
Found the answer to my FooBox question. Premium.
Hopefully, you can help me get PrettyPhoto sorted.
Update 2:
So, did some digging and playing around, and found that this addition to Custom CSS makes Magnific Popup more flexible and palatable for my needs:
.mfp-iframe-holder .mfp-content { width: 90%; max-width: 1200px; height: 90%; }
Source: “thinsoldier” on GitHub
Magnific is probably your best bet. JIG site doesn’t use anything fancy for that, just the default settings. But many themes use Magnific and perhaps fixing a certain style on your version. Some others enhance it with cool animations too.
PrettyPhoto requires ?iframe=true at the end of each URL to recognize it as iframe. JIG adds that automatically in some cases, but Magnific is overall better.
Hi Belcovio,
As my linked portfolio files are not opening in PrettyPhoto, I am assuming that JIG is not automatically adding ?iframe=true to the end of each url. Why is it not and how would I get it to?
Thanks,
David
It’s possible that setting-combination has never been used before, and is not implemented. Opening recents in a lightbox that is also prettyPhoto, while at the same time not loading the entire site again in it (therefore needing some custom template without menus) is a very niche use. If you still need prettyPhoto, we can add that auto ?iframe=true in that specific case (for the next update).
Hi Belcovio,
I think I’ll stick with Magnific and the CSS properties added to it, but don’t let that stop you from adding the auto ?iframe=true for prettyPhoto in the next update.
Thanks,
David
Does a single license permit the use of JIG on my primary photo site (example: subdomain.domain.com) and a small sample of photos from the same subdomain site but displayed on the primary domain.com?
I understand the software is seeing it as separate uses because it’s two different WordPress installations even though from a visitor point of view, the subdomain is just an extension of the primary domain.com site.
I feel as though I may be following the spirit of the law, but not the letter of the law, and wondering if I should discontinue using the plugin on the main site.
My biggest alert to this situation is that the plugin on my main site won’t autoupdate because the subdomain photo site is using the purchase key. I can manually update it, but it’s a pain.
Or maybe there’s a small fee I can cover to allow this. I’m on the fence whether a full second license is worth it to my budget to have a thumbnail widget on the primary site.
That usage is fine, but the auto update system is not smart enough to detect it all. Let us know your domain and we’ll add an exception so you can update both.
Thank you, my liege!
The primary site that currently autoupdates is photos.albj.net – the small preview is at the root domain, albj.net
PS – yes, I’m well aware the home page of photos.albj.net is not showing images, due to Flickr’s stupidity with an entire year of not fixing Collection thumbnails after the SmugMug acquisition. Hoping they return, unless I some day come up with a new way to present all my annual collections of albums.
Added your domain to exceptions, please try updating now. We can talk about that Flickr problem. If we don’t want to wait any further, there should be a way to at least show a (any) picture from that collection. Anything is better than the grey grid. First or random photo? If it’s collection in collection, that could also drill down and open subcollections until there is a photo.. Open to something like this for the next update!
Thank you. I’ll update as soon as I get back to my computer.
I’m not sure if there are any images to retrieve for collections right now. The thumbnails simply aren’t being served from Flickr at all, even when viewing the collections page directly on Flickr’s site. Naturally I regard this as a problem on Flickr and not at all with JIG. Flickr claims the collection thumbnails are eventually returning. Just no timeline at all. And FWIW I do no have any nested collections. All of them are for individual years (with 2-3 exceptions of categories) with that year’s albums inside. The ability to manually choose one album in a collection (specifically the album’s thumbnail) as the thumbnail for the collection might be great, even better than the tiny mosaic thumbnails Flickr normally uses for collections. That may be a challenging feature, though.
I propose choosing the first contained image within to replace the mosaic. This needs no support from Flickr and JIG could acquire it (with small, but extra API calls into each collection).
That sounds quite lovely.
Replying to response from 9 days ago, “please try updating now.” Could I beg for elaboration? The plugin on the photos.albj.net site was auto updated and on albj.net manually updated prior to this thread and both are saying they are up to date. Is the correct action to manually re-download from my logged in account and FTP/replace the plugin folders on both sites?
If they are up to date, perhaps there is nothing to update to. You’ll be able to see if the exception worked with the next update.
You can update via FTP or just delete-uninstall and reinstall the plugin the settings are not lost either way.