22690 comments found.
Hi, is it possible to have nested columns be equal height? When I nest columns within a column the parent column does not seem to have the option to make columns nested within it be equal height. Thank you.
Hello, The equal height column option is available for the row an inner row. Such option is now available in column settings.
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Thanks, has this just been fixed/added?
Equal height is not working for nested columns, I just checked again
You can see by using this here https://justpaste.it/4skvq (by pasting it into the text section of the classic editor ;))
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Thanks for the reply, after more investigating I can confirm the nested equal height function is working. It appears that it is a theme related issue.
Hi there,
I saw an interesting problem, with Post Grid which doesn’t show WooCommerce products:
I have tested this issue with Twenty Twelve theme and WooCommerce plugin.
Any idea what is wrong there?
Arlind
Hello, In narrow data source, you should input category, tags, etc. As you want to display a single product, you can use data source as list of ids.
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Update: Nevermind. The settings are in the Column Settings under Responsive Options Tab.
The Responsive Control for Devices controls are not showing up. The tab for the controls are missing. Do I have something disabled that is hiding the tab?
Hello, You can find the responsive options under the column settings.
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Hello,
I am using your plugin within a theme.
I ran into a problem that my database begin grow incredibly fast. I was very surprised when I found that it is due repeated “_wpb_shortcodes_custom_css” records in MySQL DB in “wp_postmeta” table for Woocommerce product. Shortly the problem is: when you duplicate or “Copy to a new draft” Woocommerce product then the new duplicated product is being created with two “_wpb_shortcodes_custom_css” SAME records in “wp_postmeta” for same post_id. Of course in case if WPB was used for design for Woocommerce Product.
How to check. Create product “A”, customize it with some CSS with using WPB. Click “Copy to a new draft” and create product “B”. Check “wp_postmeta” for Product_B and you will see two absolutely same “_wpb_shortcodes_custom_css” records (of course with different meta_id).
Now imagine you then dublicate B to C, C to D, and etc… and every new duplicated product will have one more and more duplicated records. Well on 500th product it will have 500 same “_wpb_shortcodes_custom_css” strings in DB for a single product.
Is this bug related to WPB or to Woocommerce functionality?
Hello, The _wpb_shortcodes_custom_css is used when any custom CSS code is added to a post. When you copy the post, it gets copied along with it.
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Yes, exactly it copies CSS code from “original product” to a duplicated product and adds also one more itself. So duplicated product will have 2 same CSS codes. Imagine we will duplicate duplicated product… than it will have 2 same CSS from a product before and also insert one new same CSS. And 3 same CSS rows as a result.
I created demo and tested there too otherwise I would not write to you. The problem is there.
For those who will need to solve the problem with a large database due duplicated “_wpb_shortcodes_custom_css” in wp_postmeta Table you can clean DB with these queries below:
CREATE TABLE wp_postmeta_new SELECT max(meta_id) meta_id from wp_postmeta GROUP BY post_id, meta_key, meta_value;
DELETE from wp_postmeta WHERE meta_id NOT IN (select meta_id from wp_postmeta_new);
Hi, is it possible to create this creative grid? https://imgur.com/a/68asTWX
Hello, I am afraid, the afraid, our standard grids does not support varying image width. Using masonry media grid you can add images with varying height.
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hi, I’m creating a page with the a certain category products using the wp Bakery Page Builder plugin (Product Category element) and there’s no next page showing. Only the first 12 products are showing (I’ve chosen to display 12 products per page). Why is that? Thank you!
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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hi there Rohan, my support has expired! The issue must occurred because of an update of yours. Since pagination was supported by default! Even so.. what if the issue is not because of your plugin? I would have paid the support without being able to solve it? So is that issue because of your plug in? Thank you!
Hi Maria, The page builder only output the woo-commerce shortcode without altering it. We have received more report of this issue have added it onto our list to check it further.
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Hi there, Please tell me know how to change the size of the photos that open in a lightbox on images gallery so that they take up more of the screen.
Please see the screenshot: https://drive.google.com/file/d/13tyWgiLe0yPmxFrT035JeVQ6_0osaB23/view?usp=sharingThank you, ginng
Hello, The image size is controlled by the lightbox as per the available screen size. It will possibly require some custom js coding to modify the lightbox output and change it’s display size.
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Hi Rohan,
Can you send me the js code to change the display size? For example, about 20px larger than the default. I will rely on your js code to customize it to suit my needs.
Thank you!
Hello, Unfortunately, we do not have a pre-built js code for it. It will require some custom coding to do so. If you are not into js, then you can check customisation experts on envato studio, who can implement it at your end.
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Hi there,
I wanted to know if there is a possible way to lazy load grid builder images for “Post Masonry Grid” and “Masonry Media Grid” WPB elements.
Or is there already implemented lazyload for these elements?
Thank you, Arlind
Hello, In grid display style setting, you can use lazy load option: https://prnt.sc/skscel
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Hello team, I am using a theme with wpbakery included. I have a problem with wpbakery and edit page screen in mobile where wp bakery button makes “draft”, “preview” and “Update” button misaligned. Please fix the issue..as it’s a mess with default wordpress post functionality. I prefer Gutenberg for writing post mostly.
Hello, As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of WPBakery Page Builder for support access).
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Hi there, We use your plugin with version 6.2, and it had a bug about embed iframe in Google Map Element. It always render src=our_domain?xxx…
this is embed code: <iframe width=”100%” height=”600” src=”https://maps.google.com/maps?width=100%&height=600&hl=en&q=369%20des%20Cordilleres%20Quebec%20(QC)%2C%20G1C%204R9+(Walcoren)&ie=UTF8&t=&z=14&iwloc=B&output=embed” frameborder=”0” scrolling=”no” marginheight=”0” marginwidth=”0”>Google Maps Radius</iframe>
Sorry I got the embed failed format. Now it worked.
Hello, Feel free to let us know if you face any issue/problem in future.
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Can I create a user registration and login page? can you show me an example. Thanks
Hello, The page builder does not have an inbuilt form element. You can use a plugin such as contact form 7 to add form required for registration.
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Feature Request: Can you make the “button” element when you click on the Select URL Link, give the ability to add a pdf directly from the media library or have an uploader in that popup to allow uploading a pdf? This feature would be so useful.
Hello, We will check for such a possibility in future. At present, you can paste the pdf url into the link field so that the button opens it.
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I see you respond that but which one is exactly for make font size controllable in responsive design? there is too many plug-ins
Hello, To reduce the font-size, you can add an extra CSS class to the element and then using CSS media query: https://www.w3schools.com/css/css_rwd_mediaqueries.asp set it a smaller font-size on mobile devices.
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Hello,
Your fron-end editor never worked correctly for me and I am trying to make font size smaller in mobile view but I can’t and I don’t know how. Also I use massive addon
Hello, If there is any issue in using the frontend editor, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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como lo hago para usarlo en varios sitios web con esta compra puedo ocuparlo en varios sitios
Hello, For each website you will need a separate license of the plugin. The same principle applies to subdomains as well. For example, if you have 3 sites with WPBakery Page Builder, you will need 3 licenses.
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nothing
Sorry . Seems like the MEDIA GRID if you have Font Display Optimization set to swap then it will fail to load on android tablets only
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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just an FYI bug report. My support is out so I”ll fix it myself.
Also a few years ago, when I had support, I told you the MEDIA GRID and other grids use a nonce despite having no dynamic data. This breaks all caching plugins, making sites using WPBakery Page Builder rather slow. Will this ever be fixed? Is it even in the tickets?
Hello, Yes, we had report of an issue with nonce but unfortunately the standard grids were not able to render without it. At present a workaround can be to disable caching for the page where grids are added.
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Hi, Query monitor gives me this error: GET http://updates.wpbakery.com/ cURL error 28: Connection timed out after 10001 milliseconds
I am using the latest version 6.2. Is there a fix for this ?
Hello, Please make sure that the firewall or server is not blocking the connection to the updates.wpbakery.com at your end.
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Hi, after update the latest version i have issues with WP Bakery Builder when i trying to edit row and column
Uncaught TypeError: Cannot read property ‘replace’ of undefined at HTMLSelectElement.<anonymous> (backend.min.js?ver=6.2.0:10) at HTMLSelectElement.dispatch (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at HTMLSelectElement.r.handle (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Object.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Object.a.event.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:8) at HTMLSelectElement.<anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Function.each (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:2) at a.fn.init.each (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:2) at a.fn.init.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at i.<anonymous> (backend.min.js?ver=6.2.0:10)
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Is the wpb_animate_when_almost_visible class a lazy load? Ie the images in the block, is it loaded always, or only when visible?
Hello, The wpb_animate_when_almost_visible class is always loaded when an animation is added to an element.
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The call to action element keeps showing a tiny clock icon in the top left-hand corner and I can’t figure out how to get rid of it. Importantly this is NOT an icon I added, it’s showing in all Call to Action elements on the site no matter what I do.
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