22682 comments found.
Can I create a user registration and login page? can you show me an example. Thanks
Hello, The page builder does not have an inbuilt form element. You can use a plugin such as contact form 7 to add form required for registration.
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Feature Request: Can you make the “button” element when you click on the Select URL Link, give the ability to add a pdf directly from the media library or have an uploader in that popup to allow uploading a pdf? This feature would be so useful.
Hello, We will check for such a possibility in future. At present, you can paste the pdf url into the link field so that the button opens it.
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I see you respond that but which one is exactly for make font size controllable in responsive design? there is too many plug-ins
Hello, To reduce the font-size, you can add an extra CSS class to the element and then using CSS media query: https://www.w3schools.com/css/css_rwd_mediaqueries.asp set it a smaller font-size on mobile devices.
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Hello,
Your fron-end editor never worked correctly for me and I am trying to make font size smaller in mobile view but I can’t and I don’t know how. Also I use massive addon
Hello, If there is any issue in using the frontend editor, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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como lo hago para usarlo en varios sitios web con esta compra puedo ocuparlo en varios sitios
Hello, For each website you will need a separate license of the plugin. The same principle applies to subdomains as well. For example, if you have 3 sites with WPBakery Page Builder, you will need 3 licenses.
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nothing
Sorry . Seems like the MEDIA GRID if you have Font Display Optimization set to swap then it will fail to load on android tablets only
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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just an FYI bug report. My support is out so I”ll fix it myself.
Also a few years ago, when I had support, I told you the MEDIA GRID and other grids use a nonce despite having no dynamic data. This breaks all caching plugins, making sites using WPBakery Page Builder rather slow. Will this ever be fixed? Is it even in the tickets?
Hello, Yes, we had report of an issue with nonce but unfortunately the standard grids were not able to render without it. At present a workaround can be to disable caching for the page where grids are added.
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Hi, Query monitor gives me this error: GET http://updates.wpbakery.com/ cURL error 28: Connection timed out after 10001 milliseconds
I am using the latest version 6.2. Is there a fix for this ?
Hello, Please make sure that the firewall or server is not blocking the connection to the updates.wpbakery.com at your end.
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Hi, after update the latest version i have issues with WP Bakery Builder when i trying to edit row and column
Uncaught TypeError: Cannot read property ‘replace’ of undefined at HTMLSelectElement.<anonymous> (backend.min.js?ver=6.2.0:10) at HTMLSelectElement.dispatch (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at HTMLSelectElement.r.handle (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Object.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Object.a.event.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:8) at HTMLSelectElement.<anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at Function.each (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:2) at a.fn.init.each (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:2) at a.fn.init.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4.1:3) at i.<anonymous> (backend.min.js?ver=6.2.0:10)
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Is the wpb_animate_when_almost_visible class a lazy load? Ie the images in the block, is it loaded always, or only when visible?
Hello, The wpb_animate_when_almost_visible class is always loaded when an animation is added to an element.
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The call to action element keeps showing a tiny clock icon in the top left-hand corner and I can’t figure out how to get rid of it. Importantly this is NOT an icon I added, it’s showing in all Call to Action elements on the site no matter what I do.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello, how change email adresse from WPbakery Account, I searched, I did not find, it is well hidden – Thanks !
Hello, Please drop us an email via profile contact form and our support team will guide you on changing the email id associated with the account.
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Thank you but the support is paying and I just want to change my email address. From my Wpbakery account, this is not possible. I will therefore not be able to receive your information or renew the support later. Can you send me the direct link for the account settings? Thanks
Hello, It is not required to renew the support to drop us a message via profile contact form.
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Ok, can you just give me the link to contact your support without paying? Thanks
Hello, You can use: https://codecanyon.net/user/wpbakery
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Block animations clash with all lazy load plugins. They’ll make a block not animate in at all, or only do so after reaching the TOP of portal.
Hello, As the lazy load plugins directly control the element output, they can affect the animation added to the element. It will require further debugging to identify the conflict.
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What’s your advice? It’s affecting all lazy load, but your animation isn’t considered a lazy load so google complains. But also without your animation any ‘break width’ blocks will glitch as it loads for first time. Is there an animation that wouldn’t be affected by lazy load?
I’ve tried many lazy load, but with it built into litespeed cache there was no reason not to use it. Except that it broke all pages
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate it further.
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oh, yeah I’ve run out, so I can’t anymore sadly
How can I download an older version? I upgraded but is not compatible with my current theme and broke.
Hello, The support team will be able to provide you with an old version if you open a ticket via support portal: https://support.wpbakery.com/
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Hi,
We have a license that has somehow found it’s way onto another website which we have not control of. When trying to deactivate, we get “License can’t be deactivated while still in use.” – We can’t manually remove this because we do not have access to the website.
I have come onto here for support as apparently we need to pay $50 for support to rectify this issue to actually use the product we have paid for, which I am not prepared to do.
Hello, Please drop us a message via profile contact form with your license key and we can deactivate the license from our end.
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Hi please i need your help. I have a problem when I try to update the latest version of the active theme on my WordPress site (AutoDoc 1.2.2). The problem is that this current version of WPBakery loses all the structure of the pages created with the previous version and cannot be used. I should first recreate all the pages created with the previous version of the visual composer. It is a serious problem of time and money. WPBakery Visual Composer currently active and WPBakery Page Builder which is the new version installed through the procedure provided by the developers. Please can i solve it? Many thanks
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Sorry but i bought the AUTODOC theme in 2015. Your support ask me a regular license ($53.55). Is it correct? Need i to buy the support for your assistance? Many thanks
Sorry but i bought the AUTODOC theme in 2015. Your support ask me a regular license ($53.55). Is it correct? Need i to buy the support for your assistance? Many thanks
Hello, As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of WPBakery Page Builder for support access).
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Hello, why aren’t you selling the original and extended version of the plugin https://visualcomposer.com/visual-composer-birthday-sale/ here? it allows more, and I think it’s worthy to compete with elementor since almost all of them are using elementor at the moment. Visual composer is better in design and offers a header editor for what elementor already has and what WPBakery Page Builder does not have. Most third-party add-ons are not updated at all. And you already have everything in the box, although it will not be much more expensive, but all in one bundle.
Hello, Any product sold via codecanyon has envato platform fee added due to which there is an increase in price. To avoid such an increase, we sell it exclusively via our own website.
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What is the difference between WPBakery Page Builder for WordPress and Pro Website Builder?
Hello, Unfortunately, we are not aware of pro website builder as it is not our product. You can check the features of WPBakery Page Builder here: https://wpbakery.com/features/
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After update to Versión 6.2 my server apache server had a hight memory usage, Also I have wp-rocket activated with bunny cdn and the images was not loaded.
After I down to backery 6.1 all was ok. Not hight memory and the images loading correctly another time.
I have the plugin classic editor also activated. I see that in 6.2 version you made some changes in Update: “Classic and Gutenberg editor toggle updated” I do not not if it’s for thats changes but for me is better 6.1
So you know some other users with errors in 6.2?
Hello, I am afraid, we have not encountered such an issue. Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Can vc hide theme elements like the slider it came with if the theme is not built for vc?
Hello, The page builder can hide the default elements and any custom elements added by the theme using vc_remove_element function.
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I have the same problem and I can’t create support ticket because I don’t renew support. So if I don’t renew suport, then I can’t update plugin?
Hello, The plugin updates are not dependent upon the support tenure. You can update the plugin using any of these two methods: https://kb.wpbakery.com/docs/getting-started/update/
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