Hi,

Thanks for showing an interest.

Yes, we have DHL shipping Provider and we are only responsible for integrating our plugin with DHL.

Regards MakeWebBetter

Hi,

Yes, our plug-in works perfectly with the latest version of the WooCommerce and WordPress.

Regards MakeWebBetter

Hi Jayshresth,

Thanks for purchasing our product,

We need to check why this is happening, so we request you to please contact our support by mailing us at ticket@makewebbetter.com

Regards MakeWebBetter

Hello

Thanks for showing the interest in our plugin.

As per your query, it works with Order ID and Email Address.

If you have any more queries, contact over our support at ticket@makewebbetter.com and our team will assist you.

Regards MakeWebBetter

Hi,

Thanks for using our plug-in,

We already provided the track order page you just simply add this page as a menu and it’s work fine and no need to add any code.

Regards, MakeWebBetter

Ok. I see a button added on the Order table.
we are using DTDC tracking numbers, How do I add them?
I keep getting error on the DTDC website, What URL need to be added ?
I used “https://www.dtdc.com/tracking”
but its gives error when clicking “live tracking” button.

Hello

We suggest you send an email at ticket@makewebbetter.com so that our team can assist you accordingly.

Regards MakeWebBetter

The demo does not work properly.
Only Template 4 link works!

other template link shows error: Tracking Request can’t be send. This order #4230 is not associated to your account.Click Here

Can you fix and let me know ?

Hello

Thanks for showing the interest in our plugin.

Yes, our plugin is tested and works with latest versions of WooCommerce and WordPress.

We just need to update the info on Product page.

And regarding the issue over demo, we suggest you contact us at ticket@makewebbetter.com so that our team can assist you.

Regards MakeWebBetter

Hi,

Thanks for showing an interest in our plug-in.

Yes, our plug-in is compatible with the latest version of the plug-in, if still, you have any questions or concerns please let us know.

Regards, MakeWebBetter

Hello

Thanks for purchasing our plugin.

You can refer the documentation https://docs.makewebbetter.com/woocommerce-order-trackers/ in order to setup the plugin.

If you still face any obstacle, send an email at ticket@makewebbetter.com so that our team can assist you accordingly.

Regards MakeWebBetter

Hello,

Thanks for showing an interest in our plug-in.

Yes, in our plugin we have this feature where guest user(random person) can track there order.

If still you have any questions please let us know.

Regards, MakeWebBetter

Thank you for your response.. Is it compulsory I use woo-commerce ? All I want is just a tracking plugin where visitors can just use my website to track there parcel/ order

Hello

Yes, WooCommerce is necessary to be installed if you wish to use our plugin.

However, if you have some other requirement, please send us an email at ticket@makewebbetter.com so that we can provide you with the appropriate solution for this.

Regards MakeWebBetter

Hello,

Thanks for reaching out to us,

We’ve already tested and it’s working fine at our local systems, we need to check what’s the issues you are facing so we request you to kindly share issues at ticket@makewebbetter.com our team will check and help you in all your issues.

We’re here for your help.

Regards, MakeWebBetter

Okay

Hello,

Thanks for showing an interest in our product,

Presently, we didn’t have this feature but we request you to please email your full requirement at ticket@makewebbetter.com our team will check the possibility and update you.

Regards, MakeWebBetter

Hello

Thanks for purchasing our plugin.

We request you to please contact our support using the link https://makewebbetter.freshdesk.com/support/tickets/new and our team will assist you in a much better way.

Regards MakeWebBetter

Hello

Thanks for showing the interest in our plugin,

We need to check the possibility with Dokan Multivendor, so we request you to please contact our support team at https://makewebbetter.freshdesk.com/support/tickets/new our team will check and help you in this.

Regards MakeWebBetter

Hello,

Thanks for showing an interest.

Yes, our plugin is compatible with the latest version of the WooCommerce and we have received your demo request our team will provide you soon.

Regards, MakeWebBetter

Hello

Thanks for showing the interest in our plugin.

We request you to please elaborate your query once.

And it would be better if you can please contact our support team at https://makewebbetter.freshdesk.com/support/tickets/new our team can help you in a better way.

Regards, MakeWebBetter

Thanks for showing an interest in our plugin,

We need to check the possibility with your plugin so we request you to please contact our support team at https://makewebbetter.freshdesk.com/support/tickets/new our team will check and help you in this.

Regards, MakeWebBetter

Hello,

Thanks for showing an interest in our plugin.

Presently, we didn’t have this feature in our plugin, but we can check the possibility as per your requirement, we request you to please connect us at support by raising a ticket: https://makewebbetter.freshdesk.com/a/tickets/new so that we can help you in this.

Regards, MakeWebBetter

Hello,

Thanks for showing an interest in our plugin,

Presently, we didn’t have this feature in our plugin, but if you want then we can help you in this, so please connect us over support so that we can help you in this.

Regards, MakeWebBetter

Hello,

Thanks for showing interest in our plugin.

Yes, we offer refund in cases if any of the features mentioned on our product page is missing or we are unable to fix any issue within our plugin.

And no need to worry, as our plugin is for WooCommerce only.

You can go ahead and purchase the plugin and if you face any obstacle, simply contact us using the link https://makewebbetter.freshdesk.com/a/tickets/new and our team will resolve all of your queries.

We are here to help.

Regards MakeWebBetter

Thanks for using our plugin,

We need to check this on your site, so we request you to please connect our support team at https://makewebbetter.freshdesk.com/a/tickets/new they’ll check and update you in all your queries.

Regards, MakeWebBetter