6044 comments found.
Is there support for WHMCS integration? I’ve been using eForm for a few Years and still amazed by its flexibility!
Hello,
Thank you for your good words 
Unfortunately, we do not have direct integration with WHMCS but you can integrate it through eForm-Zapier integration. Please check the following URLs for more information.
https://wpquark.com/kb/fsqm/fsqm-integration/zapier-custom-url-based-integration-eform/https://zapier.com/apps/whmcs/integrations
I can’t access Acelle email marketing app support
Hello,
We do not have direct integration with Acelle email marketing but you connect it through Zapier integration. Please check the following URLs.
https://wpquark.com/kb/fsqm/fsqm-integration/zapier-custom-url-based-integration-eform/ https://zapier.com/apps/acelle-mail/integrationsDoes this work with Acelle email marketing app?
Hello,
We do not have direct integration with Acelle email marketing but you connect it through Zapier integration. Please check the following URLs.
https://wpquark.com/kb/fsqm/fsqm-integration/zapier-custom-url-based-integration-eform/https://zapier.com/apps/acelle-mail/integrations
Hi, i tried to access to the support forum but it looks like my license key is not accepted. I have 5 month of support remaining. Could you help me?
Hello,
Please share your purchase code and email address used for purchasing the plugin on mahesh[at]wpquark[dot]com
Not compatible with AVADA, the most popular theme on themeforest.net! You should make it clear! I lost my money and I lost a lot of time … Your plugin is awesome! Too bad for Avada users.
Hello,
Apologize for the inconvenience caused. We do not have any known issue with Avada theme at this moment. Please open up a thread on the support forum so that we can look into the issue in detail.
Thank you for your quick reply. If one day you have solved the problem with Avada, let me know!
Hello, is there a way to allow PDF or Word files in the Upload element?
Hello,
Yes, you can use “File Upload Element” for allowing user to upload the files. Please check more details here in https://wpquark.com/kb/fsqm/fsqm-form/file-upload-element/
That’s perfect! Thank you so much!!
Hi, In your demo sample you have created a preview links where it popup the all the particular sample form, how can i create a popup form similar like your demo but using button element?
Hello there, I have registered on your support forums but unable to post questions and posts. Can you please assist or provide email or some other means of support?
Thanks.
Hello,
Please share your username used for purchasing the plugin and purchase code in mahesh[at]wpquark[dot]com so that we can look into it.
Thanks!
Hello, does this plugin work with Constant Contact? Is there any way for the email address field (collected after a quiz/survey) to be added to a Constant Contact newsletter signup? Thank you!
Hello, I just wondered if this is possible so I know if I should purchase this? It looks like an excellent plugin that otherwise works perfectly for our needs, but I just need to know if I’ll be able to connect it to Constant Contact. I don’t see an API… perhaps with the webhook functionality? I just need to know if it’s feasible before I purchase. Thanks!
Hi, I found the same problem about “Admin Notification Email”, all the submitted forms can’t received “Admin Notification Email” start from last week. I have checked with my email hosting company, the track delivery record show that “the email is rejected due to sender IP address (209.61.151.133) is marked as spam in third party monitor system.” I think this is the same problem that other users meet. Please help to fix it. Thanks!
Hello,
Unfortunately we do not have control over email delivery as mail delivery is mainly depends on your server configuration. It should work properly if your mail hosting server and mail recipient server don’t have any restrictions for the email communication.
Please try https://wordpress.org/plugins/post-smtp/ and check if it works. In most of the cases it works.
It also works for me. Thanks a lot!
Great 
Hello, I found bug in eForm plugin. Admin Notification Email are not coming after send form :/ This problem is for about 15-20 days.
Hello,
Unfortunately we do not have control over email delivery as mail delivery is mainly depends on your server configuration. It should work properly if your mail hosting server and mail recipient server don’t have any restrictions for the email communication.
Please try https://wordpress.org/plugins/post-smtp/ and check if it works. In most of the cases it works.
@bmahesh, I installed Post SMTP, my problem is resolved! Thank you for help.
Great 
When is your next update version coming out?
Hi do you have cumulative leaderboards for eForm?
Example: a user registers, takes numerous quizzes, and it adds their running account total and displays a percentage the user gets correct on one leaderboard.
Hello,
Leaderboard displays all the submissions of logged in user. Please check more details here in https://wpquark.com/kb/fsqm/fsqm-report-n-analysis/eform-leaderboard-functionality/
Thanks, do you also have built-in Google Analytics support?
Hello,
We do not have direct analytics tracking for the form as you can do it directly through google analytics and the page where your are embedding the form. Although we have Google analytic’s event tracking integrated in our plugin. If you are proficient in the Google tools, you can integrate it easily. Please check more details here in https://wpquark.com/kb/fsqm/fsqm-other-features/google-analytics-event-tracking-eform/
Pre-sales question:
Hi there, I’m so impressed by the features of your plugin! I’d like to find out if eForm would accommodate the features I need for a manuscript submission management system. I want to move away from a very expensive dedicated platform. Perhaps you know of examples where your customers have used it for this purpose?
1. Can I require payment before users can upload their manuscript?
2. I will have a team of reviewers, who I guess will be admins in your scenario. Can I assign different admins to submissions? When I do, I hope that they can receive an email of that change? Or is it only the contributor who can be notified?
3. When I reject a submission, could I create a template for a generic response that goes to the email of the contributor.
4. If I reject a submission, I would like to send a customised email to the contributor.
I hope this makes sense!
Thanks in advance 
Hello,
Thank you for your good words
Please review my comments below -
1. If can be possible. Form will be submitted only after successful payment.
2. We have feature for sending admin notification based on the conditions. You can add different admin email address based on your criteria.
3 & 4. Sorry, this is not possible at this moment.
Thanks very much for your quick response!
I think 1 & 2 are the highest priority, and we can work around 3 & 4.
I thought that because you can “email the surveyee/contributor about this update” when you edit the submission, this would be a way to send a new email to them. Is that correct?
Brilliant, thanks!
i am having hard time with this plugin there is bug in the system every time i edit the form the forma name and pages changes to and names also CSS problem can you fix that?
this page the pages user info and payment look after edit the form what now looking https://canadawebmaster.com/website-supportAlso labels hided but not working
Hello,
Sorry for the delay. Things are little hard here right now.
From the record it seems your support isn’t active right now. So we can’t communicate over the forum to assist you. Regarding the form, I do not understand what exactly you are asking. If you can not reproduce the same issue in our demo server https://demo.eform.live then it is not a bug, rather a compatibility issue with your theme or any other plugin. In any case, kindly switch to the default theme and deactivate all plugins. Then activate them one-by-one until the problem arise again. Once you’ve identified the culprit we can take it from there.
Also from the page, it seems stripe.js was loaded multiple times on the page. This might cause problem. If you have any other plugin doing stripe thing, kindly ask the plugin author how to disable loading stripe.js file on other pages. We do not load stripe.js on all pages, except when and where the form requires.
In the primary email adres, with is necessary to get user notification, i have a problem. it shows my email adres, when you change it’s ok, but i want an empty field. How can i solve this?
Hi,
It shows you your email address because you are logged in. When your users visit the form, if they are logged in, it shows their email address and if they are not logged in, it shows empty. I hope it helps.
Ok, great. One more thing, my form is almost done, where can i change the notifications * Please select an option* Please select 1 option(s)”
Hello,
Those validation messages can be translated. Unfortunately they can not be changed from the interface. Please see this https://wpquark.com/kb/fsqm/fsqm-tutorials/translating-fsqm-pro-plugin-language/
Hi,
Please i need an element based on conditional logic, that element we must be able to add any part of the form and be able to call any question or answer previously made.
Example 1:
I create a form with two columns, in the first column I create a question, in the next column according to a conditional logic element that becomes a call from a previous answer, prompting the user to answer this question based on the from your previous answer.
Example 2: I need to create a final form page with only elements of conditional logic, calling according to my needs only the answers that I want to generate and deliver them to the user in the final PDF.
Thanks.
Hi, Is it possible that they will do so in the next update?
Hello,
Sorry, we do not have such feature in our todo list at this moment.
Thanks!
Hello -
I cannot get the Payment Element to add up no matter what I try. I read through all your information and cannot find the fix. I have also made the form from one that came with the plugin. Yet it still won’t work. What am I doing wrong? http://virginiasmtnplayground.com/dining-and-lodging-bonds/ I have to get this up and running today. ThanksHello,
Please open up a thread on support forum. We will need your login details for looking into the issue.
Thanks!
Hi, I am facing an issue with the form. I am adding a link to popup a video lightbox inside the form. But instead of the popup it redirects me to the youtube video. Have you disabled popups with this plugin? If yes, how to turn them back on?
Hello,
We do not have restrictions for using any third party library unless and until it not creates any conflict with our existing scripts. Please check errors in the console if you have any.
Thanks!
Hello,
I am able to see the video. Please check here https://drive.google.com/a/wpquark.com/file/d/1BUb13Lcbom4Q7-tVmkreoOOxVVa6kEt2/view?usp=drivesdk
Hi there, I need your help with a presale question, is that I would like to know if is possible the following:
I have 5 different forms that have conditional logic and math, all the results would be numerical,
I would like to know how can I “link” the results with each other form so I can make “additional math” with the results from each one
I mean, imagine that the form #1 has a result of 10, now when I start the form #2 I start with the 10 as base and is included in the math that the form #2 has, after completion now my result is 30 and if I start the form #3, 4 or 5 with the base number of 30 as my starting point in the math
Is not a sequence and I can take just 1 form or all 5, no order or amount required, depending of the result the conditional logic would provide a specific URL or redirect at the end giving the total result and showing the content of the page that was redirected.
I hope I explained myself well, let me know if you need additional information in order to know if this can be implemented.
Regards!
Hello,
Sorry, this is not possible directly. Although we have one possibility by sending element values in the redirection URL and use it in the element of next form through prefill type.
Hello,
You can check your workflow on our demo URL – http://demo.eform.live/
https://wpquark.com/kb/fsqm/form-submission-related/add-form-elements-redirect-url/https://wpquark.com/kb/fsqm/fsqm-form/default-prefill-readonly-values-text-type-elements/
Thank you very much, let me check it out and look a workaround as the plugin looks awesome, Regards!!
Hi again! I have tested for a few days and I guess I know now how can I make it work I just could not find if it is possible the following;
After the survey is completed and the user clicked “done/submit” redirect/show a “results page” where I can show the results of the survey (numerical based on previous math) and this result page I can add text like “Your results are [RESULT OF QUIZ]” and some woocommerce categories or edit it as a normal word-press page.
Let me know if you need additional information in order to know if is possible,
Thank you again! Regards!