Yep, I had the same concerns as jacksoncwwong. ( see his comment here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?utf8=%E2%9C%93&term=jacksoncwwong&from_buyers_and_authors_only=0&order_by=oldest )

I build websites as a business, and I used Bootstrap before, yet I had to sit and think about this method of reference you made in WP Bakery.

What threw me was these type of references: ” 5 columns – 5/12 ”, when making a comparison to the other references like “4 columns – 1/3”.

I finally figured it out, at least I hope I did. It is based on a 12 grid layout, which is Bootstrap. The number of columns have to add up to 12 grids.

Then… that reference means an element that is 5 columns wide takes up 5 grids of the available 12 grids. So a 5 column wide element is done only once per row of 12 grids.

The math in this reference says “5 columns is the same as 5 grids, leaving a space of 7 grids left unused to equal the total of 12 grids”. (cannot divide 5 into 12, so space is left on either side).

So this reference “4 columns – 1/3” says means “4 columns, each one taking up 3 grids. By the math is works to “4 columns x 3 grids = 12 grids” (4 columns 3x).

For the average person, this is really confusing because the average person does not know “Bootstrap” grid design and neither will they figure it out. I think jacksoncwwong was one of the rare few, unless he has previous knowledge of Bootstrap.

In your reply to him 4yrs ago, you said you will work on improving the information about this column reference. I see that you have not, over the 4 yrs, at least I have not found any explanation at all except for here.

I suggest you do work on it now. And use image references in your documentation. to explain this column reference, which is confusing.

Suggestion
When making references like you have, the best way is to establish a base reference that works for all sceneros. So when someone looks at the reference, most can figure it out. Best to avoid any technical reference only you understand.

This means your column references have to change. Here are examples,

1 column = 12/12
2 columns = 6/12
3 columns = 4/12
4 columns = 3/12
5 columns = 5/12
6 columns = 2/12
7 columns = 7/12
8 columns = 8/12
(etc).

The fraction reference means #grids a column takes up of the 12 total grids.

Then create documentation to explain it, with images of grids, how they are covered per the references above, etc.

Hope that helps.

My site wants me to add my license by logging into the WPBakery site, but I purchased my license through envato market. I can’t figure out how to get this information in there.

I have a licence but cannot remember the email address it is assigned to. How do I contact you without logging into support.wpbakery.com?

Hello. Wpbakery is part of a theme we purchased. We’re having an issue with grid not loading on frontend. While we perfectly see the grid functioning on the frontendeditor, on frontend itself it does not load, instead we see a JS error in console: Uncaught Error: Syntax error, unrecognized expression: {status found”}

Can you please suggest a solution?

yet another shining, useless piece of bloatware perpetrated and promoted by themeforest. At an outrageously overpriced prie, don’t bother with this useless piece of garbage. It lacks stability and doesn’t function half the time. Why do you even need ‘support’ if your product is legit and works as advertised?

I’ve purchased a WPBakery plugin license to re-activate the plugin within my WordPress website. However, when I click on ‘Activate WPBakery Page Builder’ under Product License in WordPress, it takes me to WPBakery help centre where I have no account on. I created one but it obviously wouldn’t have license because I purchased license here. What should I do?

Media Gallery Masonry and Grid “add image” media gallery thumbs are gone. You can see the page from my screenshot at: http://dewiddy.com/... Please give advice to fix here. Everything is updated including php.

Hello I purchased this plugin as a standalone but also it was included in the Uncode theme but the theme version of wpbakery doesn’t have frontend editing. If I activate my standalone wpbakery plugin with the theme version together, will it cause issues or is it a good workaround for frontend editing capability? Thank you.

Hi, I’m getting this error when upgrading to php 7.2

Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /usr/www/users/javacwvpta/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php on line 111

I just re-downloaded the theme and that file class-vc-mapper.php has not been updated. How can I get the latest version of the plugin?

Hello, we are having a problem with the visual composer when opening the editor on a computer in Venezuela, outside of Venezuela it works, within Venezuela it is not visualized, any ideas?

Hello, I have a regular and user license and I have extended license It is not a used user that is only used in license activation or is not activated and is now in-stock Do you offer to recover the amount of the extended license The support for all licenses is finishe. Thank you.

Hello, The only thing I miss is the creation and editing of a popup. Do you have plans to add such functionality? JJ

Hi, I’ve received this error via email. Could you please assist me on how to resolve it? Thanks!

Error displayed: WordPress caught an error with one of your plugins, WPBakery Visual Composer. Error Details ============= An error of type E_ERROR was caused in line 183 of the file /home/family1st/public_html/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php.

Hello, i have create my Custom Post Type, i have activate (custom) in Role Manager. But WPbakery is not active in editor ! Thanks for help

Hello!

Is there any addon for this plugin that does this:

A button similar to “Load More Posts” that would load the row.

I happen to have many row’s with heavy content … which would only be interesting to load if the user wanted to.

Can you understand?

A button that carries the row Or lazyload to Row’s

Is it possible to change the column order for the mobile version?

For example:

We have two columns, of course the one on the right in mobile will be below the left.

Would it be possible to reverse? the one on the right is on the left?

Thank you

I optimize the site. I have a message about using “font-display” in PageSpeed Insights. I want to disable Google font support in the plugin. How to do it?

I have noticed errors with the recent updates. Now I have a warning message pertaining to the Ultimate modals displaying on the front end of the website: Warning: A non-numeric value encountered in /home/bpsweb42/public_html/wp-content/plugins/Ultimate_VC_Addons/modules/ultimate_modals.php on line 427

Is there a solution for this?

Hi I have a presale question if that is allowed

I want to know if it is possible to make changes to the elements that comes with wpbakery page builder plugin.

wpbakery page builder plugin comes with preinstalled elements and i want to know if i can customize them.

Please let me know and if you have any questions please do not hasitate to contact me

As this is a presale question if the plugin can handle my requirements i will buy it. I just dont want to buy and then refund coz its not what i expected.

This is the only question i have and if possible to customize these elements i will buy this plugin

Thanks in advance Kind regards

Our customer is suddenly receiving 403 errors when publicing post on his news website. I have tried multiple things to fix it, but nothing works. Every thing is up-to date, deleted htaccess file, switched back to a normal WordPress theme, deactivated plugins. Nothing help, until I turn off Visual Composer.

When publising a post without Visual Composer it work, but when it is activated I receive a 403 forbidden error.

Please help!