2092 comments found.
Hi there! A pre-purchase question:
is it possible to move phisically all media files into uploads’ folder (the wordpress’ root directory), without loss the url media references and without break the attached media links?
Thanks in advance.
Hi there! Real Media Library itself does not allow to physically organize the media library. For this you can use the add-on for Real Media Library “Real Physical Media”: https://matthias-web.com/go/codecanyon/23104206 . And yes, it allows you to put all available media library files to the “Unorganized” folder (= root folder = wp-content/uploads). Best regards, Matthew 
Hi, Matthew!
I’ve bought your main plugin (RML) and the physical media add-on (PML).
RML is working fine and I love it! I’m also getting to know PML so I’ll get to you after some time using it.
The main reason I’m using RML is because it’s one of the main options for the WP/LR plugin. So, I’ve also installed your WP/LR Sync Folders (WLSF) add-on from Wordpress.org.
Anytime I activate the WLSF, allthough WP/LR plugin is creating folders for RML, I cannot sync images to them. When I deactivate your WLSF plugin, I can work without problems (creating folders and syncing images).
I can’t also delete the folders I’ve created, so I’m previewing that my “media library” is gonna get real messy. I was wondering if you would be so nice to take a look or give me some insights of what may be happening.
Thank you very much for your time and excuse me for my English (I’m from Argentina).
Regards,
Lucio
Hi there! I just had a look at this and it seems there goes something wrong with the assignment to the RML folder. Can you please check your PHP error log if there is something written for RML? Best regards, Matthew 
Hi Matthew! Sure do! May I send the log section to your support mail?
Yeah, send it to support@matthias-web.com. 
Done! You may also notice that “Explorer” function in WP/LR Sync is working fine. I’ll wait for your response. Thanks in advance! Regards, Lucio
Hey, good plugin! Is there a way to disable the shortcode (button)? It’s useless in my case and don’t want clients to see or use it. For now I removed the shortcode and hide the button via CSS, but feels a bit hacky. And has the plugin other effects on the frontend? I couldn’t see any (JS, CSS) assets being loaded but want to be sure – it’s only needed for a better overview in the backend.
Hallo! Danke für Deine Worte. Leider gibt es keine Option, diesen Button zu deaktivieren – außer von Dir gewählten Weg über Custom CSS. Das Plugin selbst lädt JS / CSS Dateien im Frontend für eingeloggte Benutzer, welche Rechte auf die Medienbibliothek haben. Du kannst dies aber in Einstellungen > Medien > “Lade RML im Frontend” deaktivieren. Beste Grüße, Matthias 
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Hallo. Ich nutze ihr Plugin mit WP/LR sync und irgendwie funktioniert das nicht mehr. Per LR hochgeladene Dateien erscheinen nicht im Unorganisiert-Ordner und sind auch sonst nicht über die RML erreichbar. Die Zahlen hinter den Ordnern aktualisieren sich nicht zuverlässig. Kenne Sie das Problem?
Hallo! Verwendest Du diese Extension zusammen mit RML und WP/LR: https://wordpress.org/plugins/wplr-sync-folders/ ? Hast Du die zuvor enthaltene Extension direkt in WP/LR Plugin verwendet? Wann genau wird der Zähler nicht korrekt ausgeführt? Beste Grüße, Matthias 
zu 1: ja, ich verwende auch das wplr-sync-folders plugin zu 2: ich bin mir bis jetzt nicht ganz klar, was mit Extension gemeint ist. WPLR hatte funktioniert, ich musste aber viele Dateien manuell verknüpfen (was ich noch nie gemacht hatte). Dabei wurde ich auf RML aufmerksam und hab das installiert. Wahrscheinlich habe ich einen Fehler gemacht, indem ich die Dateien, welche in LR als “zum wieder veröffentlichen” gekennzeichnet waren auch tatsächlich wieder veröffentlicht hatte. Jetzt hatte ich sie doppelt und da kam (glaube ich) der Zähler ins Stolpern. Den LR-Menupunkt “als auf dem aktuellen Stand markieren” habe ich erst später entdeckt. Jetzt werden Bilder aus LR heraus zwar hochgeladen (hab ich mit FileZilla kontrolliert), sie erscheinen aber nicht ( = nirgends) in der RML.
Die Bilder sind quasi nicht mal in der Bibliothek sichtbar, auch wenn Du RML deaktivierst? Grüße, Matthias 
Hatte ich noch nicht ausprobiert. Stimmt aber. Ist also kein Problem der RML? Sitzt tiefer?... Kannst du trotzdem helfen? Irgendein Tipp?
Leider kann ich hier nicht helfen, ich bin lediglich für die Erweiterung zuständig. Der Entwickler von WP/LR Sync ist aber sehr hilfsbereit und wird Dir sicher weiterhelfen können. Am besten kontaktieren und währenddessen RML deaktiviert lassen, damit dies besser nachvollzogen werden kann. Bitte lasse mich wissen, falls Du mehr weißt. Grüße 
Hello, Justified image grid shortcodes do not work on latest RML. I get an error Invalid WP Real Media Library ID
Hi there! What version of the plugins are you using? Best regards, Matthew 
I am using the latest Version 3.9.3 for justified image grid. I was using Version 2.6.3 of RML. When I upgrade to the latest version I get the Invalid WP Real Media Library ID error. I also tried all the other versions in the latest package with no luck.
Hi there! Can you please download the latest version here from CodeCanyon 4.3? Uninstall the old version and install the new one, the folders should stay. Perhaps you need to do a manual migration step in Settings > Media > Tab “Migration”. Best regards, Matthew 
boom – the migration was it. Thank you so much!
Nice to hear that it now works for you. 
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i don’t delete Unorganized
Hi there! What do you mean exactly? Best regards, Matthew 
Hi, is possibile to use the same regular license (of real media library) for two website (with the same theme) but that is on two second-level domain?? Thanks
Hi there! You are allowed to use one license for two WordPress sites: Test and Productive website. But you can also use it for a subdomain when it does not exceed 2 WP installs and it’s associated thematically. Best regards, Matthew 
Hi, wenn ich aus einem Gutenberg Video Block ein vorhandenes Video auswählen möchte, werden keine Medien angezeigt. Woran könnte das liegen?
Hallo! Welche Version des Plugins verwendest Du? Beste Grüße, Matthias 
Version 4.3.0 (und RPM Version 1.0.1) In der normalen Medienansicht funktioniert alles. Egal welches RML Folder ich anklicke, es werden keine Inhalte gezeigt. Ich sehe auch keine Fehler in der JS Konsole.
Kannst Du mir kurz einen Screenshot zukommen lassen wie der ganze Screen dann aussieht?
Hi,
Is it possible to remove the delete folder option from the users, Only admin should have access to it?
Hi there! Something like this is not implemented, but there existe a filter so developers can hook into this. Best regards, Matthew 
Which filter will it be, can you tell? lets suppose if we change the code in your plugin, will our code remains there after an plugin update?
Just have a look at this: https://matthias-web.com/wordpress/real-media-library/documentation/php-hooks-api/ and action “RML/Folder/Predeletion”. Regards, Matthew 
Thanks, It worked but i’m unable to show error message there. Here is my code, and is it possible to pass my error to your any html div class or id in real media library? }
add_action('RML/Folder/Predeletion', 'cipher_media_library_delete');
function cipher_media_library_delete()
{
$user = wp_get_current_user();
$allowed_roles = array('administrator');
if (array_intersect($allowed_roles, $user->roles)) {
// doing nothing here, folder will be deleted if user is admin
} else {
?>
You are now allowed to delete a folder.
<?php
die();
}
You have to throw an exception with error message instead of output. Regards, Matthew 
Thanks alot, It’s working.
Best plugin.
Are you planning to release an add-on for such restrictions for the plugin? Thanks for your words! 
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Why not, I might do that in my free time.
If you want we can discuss this further in slack https://matthias-web.com/slack Regards, Matthew 
Purchase Code 7f7d18a8-41e8-497b-989d-68dcb7e0e380 – 2 Apr 2019
I need some help. I’m rebuilding a client’s old website on the Wordpress platform, and since they old website had a fully featured Gallery function, I was very pleased to read that Real Media Library provided all these same features.
I read the docs, watched the video, worked carefully, created new Page, clicked the new button and got the short code I expected,
[folder-gallery fid=“6” columns=“4” orderby=“rml”]
but when I view the actual website, these 24 images display as a single column of thumbnails with no features! No scrolling, no lightbox!
Here is a link to what I got: http://lgo.210.myftpupload.com/gallery/
The site is built with WordPress 5.1.1 running [Buildr] theme.
What is wrong?
Thanks in advance for your time and any help you can provide.
Tony Becker H 408 223-6102 M 408 600-8783 www.AmeriCeltic.net www.facebook.com/AmeriCeltic
Hi there! What happens if you are using the default WordPress gallery by “Add Media > Create Gallery” and selecting single images? Best regards, Matthew 
When I use the default WordPress gallery by “Add Media > Create Gallery” and select single images, I get the same sort of single vertical column of thumbnail images.
I think this is an issue with your theme because Real Media Library uses the same gallery functionality as “Add Media > Create gallery” but dynamically. Perhaps it is worth to contact your theme developers. Best regards, Matthew 
Hi, i have the WP Real Media Library in my wordpress site and there is a problem with images from android mobile. It’s not possible to upload or even to choose an image. I can’t even press the tabs! When i deactivate the plugin i can upload normally. Is there something i can do? Because i can’t do anything from mobile.
Thanks
Nikolaos Koinakis
Hi there! Thanks for your message. I will check that out! Best regards, Matthew 
Hi,
I am using Wordpress in the newest version and divi. what I can’t do is to choose an image while I am editing an article. also it is not possible to upload images to special folders. Is it an chmod-problem or a problem with the divi theme?
regards from Berlin, max
Hallo! Welche Version des RML Plugins verwendest Du? Beste Grüße, Matthias 
*Hust…. Bevor ich mich entschuldige sage ich Danke für die schnelle Reaktion.
Jetzt geht alles. Es lag an der nicht aktuellen Version des Plugins…
Doppeltes Sorry, da ich selbst Software anbieten 
Viele Grüße, max
Kein Problem. 
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Hello,
Some of my images have been copied instead of relocating to the new folder. Do you have any idea why does it happen?
Hi there! What version of the plugin are you using? Best regards, Matthew 
Hi Matthias, I have been using RML for a long time and love it. Recently I updated some plugins, including yours, which I hadn’t for along time. All of a sudden I was getting problems with Audio controls and Videos not loading properly. I use the well known Media Grid plugin. I went through everything and found that if I deactvate RML eveyrthing works well, but if I reactivate it then I get the Audio control problem and videos not loading.
Hi there! What version of RML are you using exactly? Can you please share a short screencast video showing the problem? Best regards, Matthew 
4.3.0
Matthias I have a video of the problem. How should I get it to you?
Send it to support@matthias-web.com please 
Thank you Matthias, for all your help with my problem. Great support.
Hello there,
thank you for this amazing Plugin.
I just added some folders which worked great.
I was then looking for the folders I checked the path:
http://localhost/wordpress/wp-content/uploads/2019/03Will every new folder that I created placed by month?
So if create a new folder in April 2019, will it be placed in:
http://localhost/wordpress/wp-content/uploads/2019/04?If so, this would sort of ruin my structure that I have planned….
Is it possible to place all folders in:
http://localhost/wordpress/wp-content/uploads/?
Kindest regards
and thx for this well made plugin
Why is WordPress Real Media Library crunching the files? Out of one Image there will 11 different versions…. is there a way to turn this off? kindest regards
Hallo! Die Aufteilung in Jahr/Monat ist WordPress-Standard und kann in Einstellungen > Medien deaktiviert werden. Auch das Erstellen von sog. Thumbnail-Sizes ist WordPress-Standard, was aber nicht deaktiviert werden kann (evtl. durch ein weiteres Plugin). Beste Grüße, Matthias 
Hello,
because auto-update wasn’t working in the past, our current version is 3.4.8. When trying to upgrade to the newest version now, all folders get lost?
The upgrade-Option in WP-Settings => Media also is only for an earlier Version-upgrade.
How may we upgrade now without loosing all our work?
Rolled back currently.
Kind regards, Dominik
Hallo! Nein, die Ordner verschwinden nicht, du kannst problemlos updaten durch eine Neuinstallation des Plugins. Beste Grüße, Matthias 
Hallo Matthias,
leider nicht. Nach dem Austausch des Ordners mit dem der neuen Version muss das Plugin erneut aktiviert werden, da sich die Haupt-Datei des Plugins von 3.4.8 bis jetzt wohl geändert hat. Nach der Aktivierung werden keine Ordner angezeigt. Auch eine Aktivierung der Lizenz half nicht.
Danach habe ich das Plugin deaktiviert und die vormals aktive Version wieder eingespielt und aktiviert und dort sind die Ordner nach wie vor verfügbar.
Beste Grüße,
Dominik
Hallo! Erscheint ein “ewiges Ladezeichen”? Dies kann aufgrund einer Einstellung / Sicherheit liegen: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Grüße, Matthias 
Nope – nach dem Laden zeigt er an “Keine Ordner” (genaue Formulierung weiß ich nun nicht) – kann da gerne die Tage einen Screenshot von machen
Bitte lasse mir einen Screenshot auf support@matthias-web.com zukommen. Beste Grüße, Matthias 
I would like to restrict access to the folders and or ability to delete. Do you have an overview of the wordpress capabilities of this plugin so I can restrict it with AAM?
Hi there! Sorry for my delayed answer. Currently Real Media Library does not create any capabilities. There are actions/filters for developers atm so they can restrict access to folders. Best regards, Matthew 
I’m creating the website on a sub domain of my company then the website I will need to move to the client website, can I then deactive and reactive the licence?
Hi there! You can activate one license on two sites which associates each other: the development / test Site and the production site. Best regards, Matthew 
Hi
We have installed the latest version of your plugin on WordPress 5.1.1. When we try to replace an image in the content section of a post (classic editor used), the media library shows only the existing image. This only occurs if the Real Media Library plugin is activated.
The procedure is as follows: - The image was inserted using the “Add media” button. The media library is displayed correctly. - To replace the image, we click on the image, click on the “Edit” button followed by the “replace” button. This opens the media library, which shows only the current image.
Hope you can help us. Many thanks!
Hi there! Sorry for the delayed answer. Unfortunely I do not exactly understand. Can you please share a screencast video with me so I can reprocedure the problem? Best regards, Matthew 
Good day! By chance I bought two licenses, can I get a refund for one?
Hi there! Yeah, you can request a refund for one item here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- Best regards, Matthew 