Product doesn't create folders and its description implies it does.
Hello there! The product description says explicit it allows you to create visual folders for the media library. Standard product does not allow you to create physical folders, if you mean that. For this, I have added a third party extension plugin https://wordpress.org/plugins/physical-custom-upload-folder/ . You should try this. It's just fair to give the developer (me) a chance to resolve problems or anything. Best regards, Matthew :)
I am hopeful for a quick resolution but use of this plugin has destroyed virtually my entire image library and taken down our entire site. Assuming there is some fix it still makes it pretty much the worst plug-in I have ever used. We're totally dead in the water over trying to "organize" our photos - without publishing a thing!
Hello there! Thanks for your feeedback. This problem not depends on RML because RML NEVER touches any links (as you can read in FAQ https://matthias-web.com/wordpress/real-media-library/faq/ ) . If you deactivate RML and the Library is still broken means that were went something else wrong, perhaps you have updated another plugin and there was any conflict. However, when the Thumbnails are broken and the source files are still fine, you should try to regenerate the thumbnails with a plugin. If you want, you can also send a demo login to your site so I can have a look at that email@example.com. Best regards, Matthew :)