1799 comments found.
Is there a known issue in the newest version and/or version of wordpress where instead of showing the icon, it actually shows the text “folder” or “copy” “home”? I just recently updated to the newest version and I’m having this problem. I checked the console and there’s no errors being thrown.
Hi there! Thanks for your message. This issue is known and oftens happen due to cache conflicts. Can you please try to clear your browser cache and check if it works again? Regards, Matthew 
That did it. Can’t believe I didn’t think of that. Thanks!
Hi DevOwl,
i just bought and tried your Real Media Library. Unfortunately it does seem it works different from what i want. I want to have individual Download-Urls in Wordpress like http://mysite.de/347fd8o234ef/file.pdf
I created a folder with the name 347fd8o234ef and uploaded a file there, but when i look at the file-url i get: http://mysite.de/wp-content/uploads/2020/08/file.pdfSo it seems the plugin works for organizing but not for hiding downloads with individual urls.
Is there something i missed?
Greetings Christian
Hi Christian!
Danke für Deine Nachricht. Dies ist leider nicht möglich mit Real Media Library. Du könntest aber ein weiteres Add-On installieren: https://wordpress.org/plugins/physical-custom-upload-folder/ – dieses erlaubt Dir, beim Hochladen einer neuen Datei den physikalischen Pfad anzupassen, wenn Du es direkt in einen RML-Ordner hochlädst.
Du möchtest aber Dateien “verstecken”. Hierzu gibt es meinens Wissens keine Möglichkeit mit einem leichtgewichtigen Plugin (etwa EDD kann dies). Du müsstest zusammen mit dem obigen Add-On einen physikalischen Ordner mit einer .htpasswd “schützen”, anschließend mit einem Custom Coding und dem Filter template_redirect die Datei als Download ausgeben.
Grüße,
Matthias
Hi, we’re seeing significant slow down when the plugin is activated in WordPress 5.5.x. For example, with it activated our Google Lighthouse performance score is around 51, when it is deactivated, our Lighthouse score is 78.
Do you have any guidance on how we can work around this issue?
Hi there! Thanks for your message. What theme are you using? Regards, Matthew
Thank you devowl – your support was awesome – send a personalised video explaining exactly what was going on.
For others experiencing this – turns out we were running the Lighthouse performance tests when we were logged in and we had the option selected to load the Real Media UI for content authors… so, we were adding the load of admin content in our public Lighthouse score which we shouldn’t have been doing.
Hello, My website is multilanguage (French and English). For SEO purpose, I woud like to have duplicated pictures (with title in English and in France). But when I create the translated picture, it has the same link as the original. Thanks
Hi again! Thanks for your message. Does this issue also persist if you deactivate our plugin? Regards, Matthew
Hello, is the License valid only for one site? Will I be able to receive updates for a limited period of time only? Thanks!
Hey! Thanks for your comment. Please check out this: https://devowl.io/knowledge-base/codecanyon-one-time-payment-or-subscription/ Regards, Matthew
Hi Matthew, I’ve seen this before I wright to you. What is not clear to me is for how long I’ll receive updates with the one time payment and is there a different price in case I need it for 4 web sites. This is not clearly, or at all mentioned in your knowledge database. Thanks!
Hi Avitohol,
You get permanent updates with the one-time payment. Only the support for individual questions is limited to six months.
Unfortunately codecanyon.net only allows to sell single licenses, so we have to ask you to buy a separate license for each of your four websites.
I hope this clarifies your questions!
Best regards,
Jan
It does, thank you!
Can you please deactivate all liceses, so I can reinstall it on my website? “The limit for the amount of sites the theme/plugin can be enabled on has been reached.”
Hi! Magst Du uns bitte kurz ein Support Ticket via https://devowl.io/de/support öffnen? Grüße, Matthias
I’m working on making a website that needs a really robust front-end filterable gallery. It will have product images, product use images, product color images, and product pattern images for all the client’s products, so I’ve been trying to figure out how to link all these images back to the correct product pages.
I’m thinking the easiest way would be to pull all images from specific media folders into a robust front-end gallery.
- Images would be tagged inside the media gallery for filtering inside the robust front-end gallery.
- Images would each be custom linked inside the media gallery to a product page - and that link would be clickable from the robust front-end galleryIs this possible with this plugin? And if so, how could I make this happen?
Thanks!
Hi hellosmitten,
thanks for you kind question. In general, the build-in gallery feature in Real Media Library is pretty basic as you might have already discovered. If you need more advanced galleries, I can recommend to you the following plugins. They have a full integration with Real Media Library folders and collections:
Justified Image Grid: https://justifiedgrid.com/ FooGallery: https://foo.gallery/
If you have any further questions, please let me know!
Best regards,
Jan
Hello there,
I have few questions for an easier follow-up. Can this application be integrated with WordPress?
1) If yes, will there be an issue later on when I am using “Oxygen” as my website development and designer choice. Has there any of your users made complaints about incompatibility when using Oxygen?
2) If not, is it still possible to integrate with other WordPress plugins that are connected to customer service features (live chat, frequently asked questions, etc.)
3) I have other apps that I am going to be buying from CodeCanyon as well. I have seen some apps use Codeigniter, Lavarel, and WordPress. Is there a documentation or way to integrate one another?
4) It looks like this app will require a server to accommodate. I am going to be using Cloudways server “Vultr-HiFrequency”. Other choices will be Digital Ocean and Linode. Has there anyone made complaints regarding the server incompatibility?
5) What does support feature you actually provide within 6 months?
6) For the lifetime software update feature, will it be done automatically or do I have to manually make new downloads every time an update occurs?
I have those questions so far at this time. Looking forward to your reply. Thank you very much.
Regards,
Jo
Hi Jo,
“Can this application be integrated with WordPress?”
Yes, Real Media Library is a WordPress plugin.
1. As far as we know, the Oxygen theme is fully compatible. If there is any Oxygen compatibility issue, please let us know and we will try to fix it in a timely manner!
2. Should be resolved with the initial question.
3. As long as the other plugin is made for WordPress, they should work together like most of the WordPress plugins.
4. You can use WordPress as well as our plugin Real Media Library on a cheap 1 USD shard webspace, as long as you fullfil the requirements to use WordPress 5.0 or newer and PHP 7.0 or newer. So your server should be totally fine.
5. You can ask us for help, if anything use not work as expected.
6. It depends on how you configure your WordPress installation. WordPress allows to automatically update plugins.
Best regards,
Jan
Hello there,
I have few questions for an easier follow-up. Can this application be integrated with WordPress?
1) If yes, will there be an issue later on when I am using “Oxygen” as my website development and designer choice. Has there any of your users made complaints about incompatibility when using Oxygen?
2) If not, is it still possible to integrate with other WordPress plugins that are connected to customer service features (live chat, frequently asked questions, etc.)
3) I have other apps that I am going to be buying from CodeCanyon as well. I have seen some apps use Codeigniter, Lavarel, and WordPress. Is there a documentation or way to integrate one another?
4) It looks like this app will require a server to accommodate. I am going to be using Cloudways server “Vultr-HiFrequency”. Other choices will be Digital Ocean and Linode. Has there anyone made complaints regarding the server incompatibility?
5) What does support feature you actually provide within 6 months?
6) For the lifetime software update feature, will it be done automatically or do I have to manually make new downloads every time an update occurs?
I have those questions so far at this time. Looking forward to your reply. Thank you very much.
Regards,
Jo
Hi Jo,
“Can this application be integrated with WordPress?”
Yes, Real Media Library is a WordPress plugin.
1. As far as we know, the Oxygen theme is fully compatible. If there is any Oxygen compatibility issue, please let us know and we will try to fix it in a timely manner!
2. Should be resolved with the initial question.
3. As long as the other plugin is made for WordPress, they should work together like most of the WordPress plugins.
4. You can use WordPress as well as our plugin Real Media Library on a cheap 1 USD shard webspace, as long as you fullfil the requirements to use WordPress 5.0 or newer and PHP 7.0 or newer. So your server should be totally fine.
5. You can ask us for help, if anything use not work as expected.
6. It depends on how you configure your WordPress installation. WordPress allows to automatically update plugins.
Best regards,
Jan
Hi how can I completely reset the real-media-library and real-physical-media, I tried deleting everything by hand first then resetting everything in your preferences.. I then I lost the ability to create folders altogether.. Just does not work anymore.
So I then tried deleting both plugins and reinstalling, still does not work.
Please tell me all the tables I have to delete in the DB so I can maybe REALLY start from scratch 100% as if they had never been installed to see if that corrects the issue upon reinstall or eventually I will look for another Media Library Mangement that gives me less heartache.
THX
Hi again!
Thanks for your message. I have just replied to your email.
Generally, you can do this by the Reset buttons in RML settings, but you can also clear the tables wp_realmedialibrary*.
Regards,
Matthew
I’m afraid that the Plugin I just bought today (Real Media Library) conflicts with my Wholesale plugin, Optimizeform (specifical the “request a quote” part). So I would like a refund, please.
Best regards
Webshop.Partners Henrik Leth
Hi there! Thanks for your message. Before giving a refund, can you please try the following: Navigate to Settings > Media > Uncheck “Load RML on frontend”. Please let me know, if that fixes the issue. Regards, Matthew
Hi Henrik,
I am sorry to hear that you have compatibility issues with Real Media Library. Our plugins use just standardized WordPress APIs to be as compatible as possible.
Can you explain what exactly do not work for you?
You can also open a support ticket at devowl.io/support, and we would be happy to find a solution to make these plugins compatible with each other.
Best regards,
Jan
To Mathew: It didn’t change anything, I’m afraid. To Ian: When I install Real Media Library, and at the same time have Optimizeform installed, the media page is blank. It’s completely empty with no pictures and no folders. If I deactive the module “Request a quote” from Optimizeform, everything works again. But we need this module in the Wholesale shop. I have installed FileBird instead and it’s working fine. So I would still want a refund, please.
Best regards Henrik
Hi again Henrik!
Yeah, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Unfortunately, I can not reprocedure the issue on our local installation. Regardless of the refund, can you please contact us via https://devowl.io/support so we can fix the issue for other customers and users?
Regards,
Matthew
The plugin stopped working. We have no access to real media folders or any other Real media features under the library anymore, it gives us stock Media features. WordPress version 5.7, PHP version 7.3.27, Woocommerce Plugin version 5.1.0
Hi there! Thanks for your message. Can you please send a temporary login to us via https://devowl.io/support? Regards, Matthew
Hi aresan,
we have already replied to the three private support tickets that you have opened in the last two hours. I think we should continue to find a solution there.
Best regards,
Jan
Hi there, i just bought the extension for the “real-media-library” = “codecanyon-AkLDMnci-wordpress-real-media-library-media-categories-folders” and i can’t install it to create subfolders. Why not?
Hi! Bitte siehe https://devowl.io/de/wissensdatenbank/codecanyon-wordpress-plugin-installieren/ Bei weiteren Fragen, einfach melden! Grüße, Matthias
Will this plugin see my existing folders? Or do I have to re-upload them all using this plugin?
Hi Vanarchy,
if you used another like FileBird, WP Media Folder, Advanced Media Library, Media Library Wizard before, you can import the folders automatically with just two clicks.
Best regards,
Jan
I have a brand website in which in large amount of folder created for every new product… so is there any case that it can load the pressure you can check the site: https://www.sipotek.net then told me should i Have to purchase the plugin or not?
Hi dawodhasi,
I am sorry, but I do not understand what you try to ask. Can you please try again to ask your question?
Thank you!
Best regards,
Jan
Hi, does it work for lifetime – or we have to renew every year
Hey! Thanks for your message. The license itself is a lifetime, but you can extend your support every 6 month. Regards, Matthew
on the regular license, if I use a staging site does the license cover both use on the actual live cite and the staging cite or a local site on my computer
Hi there! Yeah, one license can be used on one production site and one development site. Regards, Matthew
pre-buy question: Can i change the default wordpress folder to other location? for example i want to put the folder on root. Then can i make sub folders to organize my images?
Hi PetranRHO,
Real Media Library creates just a virtual folder structure. If you want to have a physical structures folder structure, you can use our add-on Real Physical Media (https://codecanyon.net/item/wordpress-real-physical-media-physical-media-library-folders-seo-rewrites/23104206).
This plugin also works with the possibility to change the wp-content/uploads folder. Checkout https://devowl.io/knowledge-base/real-physical-media-change-wp-content-uploads-folder/ to learn more about how that feature works.
Best regards,
Jan
yes i want to change the physical path. the first link is not working, it redirect to 404 – Nothing to see here
i want to organize my images but on folder which sit on root folder not on wp-content/upload folder. If i can do it with your plugin and the code line on wp-config let me know
If i use this code: define(‘UPLOADS’, ‘images’); then your plugin can work properly to organize my images? also is it full compatible with flatsome UX builder?
Hi again!
Sorry, this is the first lik: https://codecanyon.net/item/wordpress-real-physical-media-physical-media-library-folders-seo-rewrites/23104206).
And yes, Real Physical Media is also compatible with the UPLOADS constant and Flatsome UX Builder.
Regards,
Matthew
the link is wrong
ok now. So i have to buy both plugins to work or i should use code on wp-config and buy the WordPress Real Media Library: Media Library Folder & File Manager for Media Management ? Also i want to ask if the redirection from old to new physical path is working on auto or i have manual to redirect it? Also i use rank math. should i use redirection from rank math to redirect images or via your add on plugin?
And the last question before i buy the plugins. you said that ””(Real Media Library creates just a virtual folder structure. If you want to have a physical structures folder structure, you can use our add-on Real Physical Media)””. Is it possible to have physical structure folders and subfolders for my images? for example i want physical path to root folder and then subfolders with my categories. Is it possible? Thanks a lot about your help.
Yeah, to make Real Physical Media to work, you also need to have Real Media Library installed.
Also i want to ask if the redirection from old to new physical path is working on auto or i have manual to redirect it?
No, this is done automatically via Real Phyiscal Media. When a file gets moved physically, RPM automatically creates a SEO redirect for this (https://devowl.io/wp-content/uploads/wordpress-plugins/real-physical-media/features/redirect-old-file-paths-for-seo.jpg). You do not have to configure anything within RankMath and the redirects are independent of RankMath.
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for example i want physical path to root folder and then subfolders with my categories. Is it possible? Thanks a lot about your help.
Yes, this is possible. For example, if you have created a folder “Test1” with a subfolder “Test2”, the file will be placed to {YOUR_UPLOADS_FOLDER}/test1/test2 physically.
Regards,
Matthew
You are Awesome thanks again for the help.
Hallo,
ist es möglich, bei ihnen als gemeinnütziges Unternehmen Rabatt für die Pro Version zu bekommen?
Vielen Dank und bleiben sie gesund!
Hallo Simon,
gerne unterstützen wir gemeinnützige Unternehmen. Öffne bitte dazu unter devowl.io/de/support ein Ticket mit einem Nachweis oder Link zu einem Nachweis, dass ihr gemeinnützig seid und wir werden uns um eine Lösung kümmern.
Viele Grüße
Jan
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