1846 comments found.
Hello again, i am trying to insert images into a basic gallery using Jupiter X and Elementor and the available images to view inside any folder has been restricted. One folder has 75 images, but i can only see 40 and no other images load in. Also, the media library search area goes over the top of the first row of images making it harder to see them. How to I get all images in a folder to be viewable?
For example, if i click ‘all files’ i only see 40 with no other way of getting the other images i have uploaded to show.
found the problem, plugin conflict with Media Library Assistant.
Great to hear, that you was able to solve the issue on your own!
hi, before to order, 2 questions : your plugin support php8 ? and your plugin support “webp” images extensions (like the new wordpress) ? thank you
Hi williamgrant06,
PHP 8: We have done basic tests and the basic functionality works with PHP 8. If you run a production website, I can highly recommend to stick to PHP 7.4 until end of the year for the best compatibility.
WEBP: We support all file extensions that your WordPress support. So, WEBP works.
Best regards,
Jan
Hi from another author. I am using your plugin and just want to let you know that your register_rest_route function is not well implemented.
PHP Notice: register_rest_route was called <strong>incorrectly</strong>. The REST API route definition for <code>realmedialibrary/v1/reset/debug</code> is missing the required <code>permission_callback</code> argument. For REST API routes that are intended to be public, use <code>__return_true</code> as the permission callback. Please see <a href="https://wordpress.org/support/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 5.5.0.)</<code /></code>
Hi there! What version of RML are you using? Regards, Matthew 
I am using the latest one.
Which one exactly? Sorry, I need to ask because this issue was fixed a long time ago. Regards, Matthew
Hello, why didn’t I get a reply when I left a message on your official website？
Hi xuman2014,
I am sorry to hear that. We keep track of all support tickets regularly. Normally, you get a reply with into 1-2 days, if we are not in the chat, or it took more than a moment to fix the issue.
If you have opened you ticker recently, please allow us 1-2 days to reply!
Best regards,
Jan
Since updating to the latest version and WordPress 5.8 I can no longer change the folder location of a picture or video. I change the folder and when I go back to check the folder it has reverted to the previous location.
You need Real Media Library 4.13.12 or newer for WordPress 5.8 and newer, because some technical structures have changed in the last WordPress update. Please install the latest version of our plugin in your WordPress! If you have activated your license, you will see the update in your WordPress under Dasboard > Updates.
If you have a version older than 4.1.0 (released in 2018), you have to download the update once manually at codecanyon.net/downloads (that’s where you bought Real Media Library), because only from version 4.1.0 updates are shown in your WordPress.
I have already installed 4.13.12. I always keep my plugins up-to-date. I think this may be a WordPress issue as I cannot add/change a featured image either. It will not save the change.
Hi again! Thanks for your follow-up. Can you please contact us via https://devowl.io/support so we can provide further support? Regards, Matthew
Hi there,
I am using folder-gallery shortcode to display galleries for my page. I run into troubles with image url.
As you see, the srcset urls are rendered correctly, but I can’t figure out why my “href” url is wrong in all cases.
Can you help?
Hi Nadine! Danke für deine Nachricht. Hier ist Matthias. Um welche URL geht es denn konkret? Ist die Seite öffentlich zugänglich, sodass ich mir das ansehen kann? Grüße, Matthias
Hi Matthias, danke für deine super schnelle Rückmeldung.
Ja, eine Test-Seite ist öffentlich zugänglich, aber die Kommentare hier auch, richtig? Wo kann ich das privat an dich adressieren, um mein Problem genauer zu beschreiben?
Liebe Grüße, Nadine
Hi Matthias, danke für deine super schnelle Rückmeldung.
Ja, eine Test-Seite ist öffentlich zugänglich, aber die Kommentare hier auch, richtig? Wo kann ich das privat an dich adressieren, um mein Problem genauer zu beschreiben?
Liebe Grüße, Nadine
Hallo Nadine,
du kannst gerne jederzeit unter devowl.io/support ein Support-Ticket eröffnen und Angaben mit uns privat teilen. Erwähne bitte in dem Ticket, dass du von https://codecanyon.net/item/wordpress-real-media-library-media-categories-folders/13155134/comments?page=93&filter=all#comment_27023489 kommst, damit dir dein Anliegen nachvollziehen können.
Viele Grüße
Jan
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