Discussion on WordPress Real Media Library - Media Categories / Folders File Manager

MatthiasWeb

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1073 comments found.

Exec4

Exec4 Purchased

I am thinking about purchasing your plugin, but after reading several posts about people losing their work when updating. Are these isolated instances? How can I be assured this won’t happen to me?

Hi there! Yeah, you can read about it here for troubleshooting: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting – but no, the folders do not get lost. Best regards, Matthew :-)

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Since I installed the latest update, it just shows me a blank Media page, that’s loading. I don’t have the Installation file of the latest 3.x version. Is it possible to redownload it? In my account I can only download the latest version it seems. thanx

Hi there! You can download the .zip file, unzip it and you will find a legacy version 3.4.8. Can you please send a demo login to your site so I can have a look at this support@matthias-web.com? Best regards, Matthew :-)

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Hi thanx a lot, it’s working again and showing all my folders after reversing to 3.4.8. Those folders were mostly created through the WP/LR Sync out of Lightroom, which now doesn’t work anymore, though I first have to find out, if it’s because of RML or not. Best regards, Stefan

Hi there! Can you please check this blog post section: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting and check your WP REST API with the new version? WP/LR Sync Folders Add-on only works with RML v4. Best regards, Matthew :-)

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Hallo Matthias,

ich habe Probleme mit dem Öffnen und Schließen der Ordner in Version 4.0.4. Es funktioniert nur manchmal. Es macht keinen Unterschied welchen Browser ich verwende.

Ich habe auch versucht alle Plugins zu deaktivieren und auf das Theme Twenty Seventeen umzustellen, damit ich hier einen Konflikt ausschließen kann. Auch das ohne Erfolg.

Ich bitte dich um Hilfe, da dein Plugin zum Standard jedes meiner Kundenprojekte gehört.

Danke, Mario

Hallo! Ich konnte den Fehler erfolgreich nachstellen und werde heute Abend noch einen Bugfix releasen. Ab morgen kann dann die neue Version heruntergeladen und installiert werden. Beste Grüße, Matthias :-)

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Super, vielen Dank für die rasche Antwort! LG Mario

Ging doch schneller als erwartet > Kannst das Update bereits jetzt runterladen. Grüße, Matthias :-)

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vplaya

vplaya Purchased

Hi, nothing happens when I click create folder. Instead there is a message showing as follows:

No folders found You have actually not created any folder. Just click on the header button to create your first folder.

Hi there! What version of the plugin are you using? Best regards, Matthew :-)

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vplaya

vplaya Purchased

Latest; 4.0.5. however I decided to downgrade it to 3.4.8 and it works fine though it shows some photo editor website advertisement which is annoying since this is paid plugin

Hi again. Sorry for the delayed answer. Do you use athor plugins from my portfolio, and when yes, which one? Best regards, Matthew :-)

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46philip

46philip Purchased

Hello I have just finished moving all my photos into folders and they indicate the correct amount but when I open the folder its empty, additionaly when I want to create a new gallery in a page (divi builder) if I go to update gallery I cant see any photos at all, The photos are not lost but I can only view them in “all files” in the media gallery. It actually started working fine because I checked as I went along then now I have this problem. Its not cache issue or loading times? I have a fast hosting plan.

Thanks for any idea Philip

46philip

46philip Purchased

HI below is the message I posted 5 days ago, you answered saying you had found a bug with Divi and fixed it, I re-downloaded the plug-in and yes I could see the images in the sorted folders. But the problem now is when I go to update a gallery I do not see any images at all, either in the folders or uncategorized, etc.. I can only upload.

I had to disactivate the plugin to finish making a site with the photos..

If I may ask how does this plug-in get updated ?

Philip

Previous message:

Hello I have just finished moving all my photos into folders and they indicate the correct amount but when I open the folder its empty, additionaly when I want to create a new gallery in a page (divi builder) if I go to update gallery I cant see any photos at all, The photos are not lost but I can only view them in “all files” in the media gallery. It actually started working fine because I checked as I went along then now I have this problem. Its not cache issue or loading times? I have a fast hosting plan.

46philip

46philip Purchased

Ok sorry I did not see that you can answer directly here

Hi again! Can you please send a screencast showing the problem with Divi? I have fixed another bug with Divi, but perhaps there is an incompatibility with another plugin. Please contact me support@matthias-web.com and I will try to fix asap. Best regards, Matthew :-)

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Hello. We’re a fan of your plugin, but have noticed that the search feature in the media library no longer works with your plugin. So it makes it challenging to find images by filename now. Can you look into this? Works fine on our sites that don’t use this plugin. Thanks.

Update: I found the culprit – Facebook’s Pixel plugin is what is causing the search function in the Media Library to not work, and it still happens when your plugin is disabled. Searches work fine when the Facebook Pixel plugin is deactivated. I’ll reach out to Facebook. Sorry for the false alarm, but at least you are aware in case anyone else reports a similar issue.

Hi again! Thanks for letting me know that. If you like Real Media Library you can leave a rating on CodeCanyon. :-)

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I got in touch with Facebook and passed that along to them. As a workaround, I used their pixel code and placed that into the head and removed their WP plugin. No issues going that route.

vmattila

vmattila Purchased

Hello.

We have a problem with this plugin and WPML. Our main language is finnish, and secondary is english.

When we’re trying to add media in english content, the media library shows all the media folders on the left, but no matter what folder is selected, the main panel shows no items. Only the unorganized folder shows some content.

Any ideas what might be wrong and how it could be fixed?

Hi there! What happens if you deactivate Real Media Library and switch the language, do you then see any files in the media library? Best regards, Matthew :-)

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vmattila

vmattila Purchased

If Real Media Library is disabled, media library shows all files with both languages.

Hi again. Can you please send a demo login to support@matthias-web.com so I can have a look at this? Best regards, Matthew :-)

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Anti78

Anti78 Purchased

Hello, I bought your plugin “WordPress Real Media Library – Media Categories / Folders File Manager” and installed it in Wordpress. The icons “Sort files”, “Reload”, “Rename”, “Delete”, “Reorder” and “Folder details” are also displayed. Also the links “All files” and “Unorganized”. I can also create a folder. But as soon as I switch back to the overview, the editing icons are displayed, but not the folders. Instead, a long search field is displayed. As you can see here in the screenshot: http://fs5.directupload.net/images/180809/envulrkf.png

I am using WordPress 4.9.8 and the current WooCommerce version.

Can you tell me how to view the folders?

Thank you

Greetings from Germany Andreas

Hi Andreas. Kannst Du mir bitte ein kurzes Video an support@matthias-web.com schicken, damit ich es nachstellen kann? Beste Grüße, Matthias :-)

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Hi Mattias

Real Media Plugin was working for me until yesterday. I’m now getting ‘No folders found’. I was using 4.03. I have upgraded to 4.05 and still have the issue. I’ve tried clearing WP Rocket cache too. When I look at each file they are showing the correct Real Media Library folder. I’ve looked through the support items here, but none have helped. Can you help?

For info – the ‘Get support’ link on the plugin page for this plugin doesn’t seem to work.

Thanks

Bernie

Hi again. At the moment I know only Hide My WP plugin. You should have a look at your security plugins perhaps they have that option. Best regards, Matthew :-)

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OK Matthias. Thanks for your help so far. This is a bit of a nightmare for me, I don’t have the time to figure out the conflict. I’m going to have to look at alternatives. A real pity, as this was working well until today and I really like your plugin.

If you want you can send me a demo login to your site and I will figure it out for your. support@matthias-web.com. Best regards, Matthew :-)

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Hi Mathias,

I have a couple of questions about your plugin. Are the folders it creates real folders on the server or are they merely virtual folders?

Also, I am looking for a plugin that can change the TITLES, for example, of 30 images I upload to a folder. It would rename them Page 1, Page 2, Page 3, etc. Does this plugin (or one of your other plugins) do anything like that?

Thanks!

Hi there! Yeah, you can use an add-on like Physical Custom Upload Dir (https://wordpress.org/plugins/physical-custom-upload-folder/) to create the folders at upload time. I am working currently on an extended premium add-on to allow also file moves within WordPress so the links gets updated. Unfortunely there is currently no feature to “bulk” update images. Best regards, Matthew :-)

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Hi! Could you please clarify if this plugin creates real folders in the server?

Hi there! Yeah, you can use an add-on like Physical Custom Upload Dir (https://wordpress.org/plugins/physical-custom-upload-folder/) to create the folders at upload time. I am working currently on an extended premium add-on to allow also file moves within WordPress so the links gets updated. Best regards, Matthew :-)

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is this plugin allow to upload images from FTP Server, As currently, we have in WP we cannot see or it’s not visible from WP admin if we have uploaded images from FTP Server

If this plugin allows, we will but it

Please let me know soon…

Hi there! Unfortunely this feature is not added, yet. But you can use a plugin like “Add from server” to register your files to the media library. Best regards, Matthew :-)

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mickey001

mickey001 Purchased

Hallo. Ich benutze aktuell die Version 4.01 von WPML. Mir ist nun aufgefallen das die Ordner nicht mehr geladen werden. Es erscheint lediglich die Sanduhr. Danach deinstalliert und die neue Version 4.06 installiert. Danach erscheint zwar die Anzeige wieder jedoch ist meine komplette Ordnerstruktur verloren gegangen. Gibt es eine Möglichkeit wieder an diese zu kommen. Ich habe in diesem Bezug auch noch eine Testseite auf denen die Ordner vorhanden sind ein Export/Import schlägt jedoch fehl. Vielen Dank schon mal.

Hallo! Die Ordner werden von der Real Media Library nicht gelöscht. Kannst Du bitte kurz Deine Datenbank checken, ob Einträge in der wp_realmedialibrary Tabelle vorhanden sind? Beste Grüße, Matthias :-)

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mickey001

mickey001 Purchased

Ja ist vorhanden

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