2092 comments found.
Hello, I have some problems with licensing on my site with your plugin. Looks like I have trial version. I appreciate your help regarding above.
Please ignore my previous request, all working fine now!
Hi there! Nice to hear that the problem is solved. Best regards, Matthew 
Hello, we have installed the plugin on lateset Wordpress version. We have several errors in javascript with working with your plugin + ACF.
SCRIPT5007: Unable to get property ‘indexOf’ of undefined or null reference rml.js (1,7128)
Purchase codes f586143a-d1cd-4139-bffb-56b8b514daab – 20 Mar 2019 REGULAR LICENSE
Thanks for an update! Kind regards,
John
Hi there! Sorry for the delayed answer. What version of the plugin and ACF plugin are you using? Best regards, Matthew 
We are using ACF pro 5.7.13
Hi again! I just tried to reprocedure the issue but I can not. Are you using Gutenberg? How is the Real Media Library field configured? When does the above error appear? Regards, Matthew 
Hello, is this plugin compatible with the SALIENT theme from ThemeNectar? Many thanks
Hi there! Yeah, the plugin should run together with that theme. Best regards, Matthew 
I require my documents to be shown in the front end. The best way I could find to do this was by using the Document Gallery plugin, with code like this:
[dg id=-1 rml_folder=1 fancy=true attachment_pg=false descriptions=true order=ASC orderby=menu_order]
It seems that I have to do this for every child category individually; I can’t just do it for the parent category as I had hoped. You can see the result of it here:
https://prostasia.org/publications/However, the formatting doesn’t suit my needs. I need to have the date included, and I don’t really care for having the thumbnail. In fact, something like what is described here (search in the page for “Below is an example”):
https://wordpress.org/plugins/document-gallery/#faqI haven’t been able to get this to work, though. Is there a better way to display my documents, categorized, in the front end along with their date?
I also considered using the FE-RML add-on to achieve what I want, but I don’t want the documents to be editable from the front end.
Hi there! Sorry for my late response. At the moment Document Gallery only supports one level. Perhaps you can ask the developer of that plugin to add the feature for nested levels.
FE-RML – as you said alredy – only allows documents to be editable. I have forwarded your request to the developer of FE-RML. Best regards, Matthew 
Just talked to the developer of FE-RML and I think the can help you. Can you please contact both email adresses: francesco.furneri (at) inode.it and marco.mocellini (at) inode.it . Best regards, Matthew 
Hi. I am unable to get my license approved “An unknown error occurred”. Never had any problems getting other themes and plugins activated 
Hi there! Can you check if your server can reach the license server https://license.matthias-web.com ? Best regards, Matthew 
Update of the Divi Theme: Divi Version: 3.20.2 Von Elegant Themes today has lead to the disappearance of the Real Media Library when editing Website pages with the Divi Builder. The Real Media Library is otherwise accessible, but in the Divi Builder one is confronted with the unsorted media jumble that defaults with WordPress.
Will there be an update to solve this issue?
Hi there! I will release a new version in the next week and the bug should be fixed. Best regards, Matthew 
Fantastic – thanks Matthias!
Dasb Update ist raus. Beste Grüße, Matthias 
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Getting a fatal error upon activation: Fatal error: Class ‘MatthiasWeb\RealMediaLibrary\general\Base’ not found in \wp-content\plugins\real-media-library\inc\metadata\Meta.class.php on line 19
It’s a multisite installation, any thoughts?
Hi there! What version of the plugin have you installed? Best regards, Matthew 
Thanks for the quick reply, it’s 4.2.0. Running WordPress 5.1
Does the file wp-content/plugins/real-media-library/inc/base/Base.class.php exist? What’s your PHP version?
The file exists. The IIS server is running PHP 7.2.7. The zip file was downloaded from this site.
Any thoughts what the issue could be?
Hi there again! Sorry for my late answer, I am currently mobile-online. Can you please check if your include path of your PHP Environment is correct? I think there is something wrong with that but I do not know a lot about IIS server, sorry. The plugin generelly is completely compatible with the latest PHP version and IIS. Best regards, Matthew 
It seems the fatal error is gone for now, not sure what has caused it to work, sorry for anyone searching the same issue. Thanks for the most recent update btw, seems to work better with PHP 7.2
Nice to hear that it seems to be fixed. Best regards, Matthew 
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I can’t find the “Gallery From Media Folder” button in the new wordpress to generate the shortcode…
Hi there! Are you using Gutenberg? For this you have to use the block “Real Media Library Gallery”. Best regards, Matthew 
i do not activate my licence. Error massage: An unknown error occurred.
Hi there! Can you please send your purchase code to support@matthias-web.com so I can check it? Best regards, Matthew 
Hello Matthias,
I’d like to suggest a Google Drive integration addon like the WP Media Folder addon plugin offers. Not importing media but linking from Google Drive in the Media Library. Wouldn’t that be nice?
Regards, Eric
Thanks…
Hi there! Sorry for my late answer, I hadn’t the comment on the screen. I have the integration already on my backlog but I can not promise an ETA. Can you please explain how you mean that with “linking from Google Drive”? Best regards, Matthew 
Hi Matthias, well, you can import images from your Google Drive and have them in your media library on your hosting server but you could also show them in your media library and not importing them like Global Gallery does and maybe you’ve heard from this other “WP Media Folder” plugin which addon offers this too.
I don’t know how to label this else than “remote / external linking” ?
Regards, Eric
If I understand correct it does not mean a “sync” between Google Drive and the media library, rather an import functionality to import Google Drive files to your WordPress media library / server. Should the files then be served over Google Drive? Regards, Matthew 
Hello Matthias,
if you are familiar with the Global Gallery plugin you know you can make galleries filled with images and show them in your website which are ONLY residing on your Google Drive and NOT on your own server right?
Well that is the functionality which I would like to see in RML.
This functionality is also present in the “WP Media Folder” plugin addon. Look here for more info. https://www.joomunited.com/wordpress-products/wp-media-folder/google-drive-integration-with-the-wordpress-media-manager
Read carefully because this addon offers BOTH functionalities: LINK and import physically !! I’m interested in linking where the images will be loaded in your WordPress content using the Google servers.
I’ve tried this plugin and it works rather nice.
So images stay on Google Drive and are remotely or external linked to show in your WP library or in Global Gallery it’s case, inside the plugin where you can work with them to show them everywhere on your site.
The images DO NOT get imported physically on your website host-server.
Regards, Eric
Hello Matthias,
Good idea ?
Hi again! Generelly it is a good idea but there are Pros and Cons for such an integration. In this case I would like to quote another developer who knows a lot of outsourcing images to alternative storages:
WP Offload Media is kind of a hack for WordPress, and therefore, many plugins will fail, especially the ones modifying or updating your files.- Jordy Meow, https://wordpress.org/support/topic/wp-offload-media/I recommend you to use a very good CDN, in order to keep the advantages of having your files under WordPress and to enjoy the speed of a CDN. Anyway, uploading your photos on S3 or somewhere else will not make it faster than your WordPress hosting (except if it’s really a bad one), you will always need a CDN so I am not sure what’s the advantages (especially over the cons) are. I don’t want to blame the plugin, I am sure it can be used in certain cases (if WordPress is used as a simple system to keep a lot of photos for example, but not a real website), but generally, I don’t think it should be.
That said, the day WordPress allows officially to keep files in a remote service, the WordPress API will support it and all the plugins will work with it. So I would be you, I would wait for that day, and/or simply use a good CDN.
I think he is right about remote stored images. I always recommend using a good CDN like Cloudflare – which is very easy to setup and free.
Best regards,
Matthew 
Are you planning to move to a different site as codecanyon support pricing is just over the top. New license + 6 month additional support = 32.50 , 12 month support 25, that’s about 78% . 50% is what I consider a fair amount, so please think about it as I do think its a great plugin.
Hi there! Unfortunely I can not change the platform because CodeCanyon offers the best solution at the moment to me to publish my plugins, sorry. Best regards, Matthew 
Hallo Matthias
nachdem ich das Plugin aktiviert habe, sehe ich in der Console immer folgenden Fehler: SyntaxError: missing ) after argument list[Weitere Informationen] url:1768:55
Here’s the cod in that line: <script type="text/javascript">
( "fetch" in window ) || document.write( "<script src="https://url.de/wp-includes/js/dist/vendor/wp-polyfill-fetch.min.js?ver=3.0.0"></scr" + "ipt>" );( document.contains ) || document.write( "<script src="https://url.de/wp-includes/js/dist/vendor/wp-polyfill-node-contains.min.js?ver=3.26.0-0"></scr" + "ipt>" );( window.FormData && window.FormData.prototype.keys ) || document.write( "<script src="https://url.de/wp-includes/js/dist/vendor/wp-polyfill-formdata.min.js?ver=3.0.12"></scr" + "ipt>" );( Element.prototype.matches && Element.prototype.closest ) || document.write( "<script src="https://url.de/wp-includes/js/dist/vendor/wp-polyfill-element-closest.min.js?ver=2.0.2"></scr" + "ipt>" );
</script>
Any ideas?
Hallo! Welchen Browser (+ Version) verwendest Du? Welche WordPress Version? Welche Version des Plugins möchtest Du installieren? Beste Grüße, Matthias 
Firefox Quantum 65.0.2 (64-Bit). Wordpress 5.1, Version 4.2.0
Danke!
Kannst Du mir bitte einen Demo Login auf support@matthias-web.com zukommen lassen damit ich mir das ansehen kann? 
ist gesendet. Danke! 
hi, i installed the plug in but I cant create new folders. I don’t know what may I do =(
Hi there! Can you please check this: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Best regards, Matthew 
Does this plugin work with Youtube Live Streams, Facebook Live Streams, Facebook Live Events?
Hi there! Sorry for the delayed answer! What do you mean exactly? Best regards, Matthew 
Besten Dank für die schnelle Antwort THUMB UP. Hast du eventuell noch eine antwort für den zweiten Teil der Frage 
Entschuldige meine verspätete Antwort! Solltest Du das Plugin deaktivieren, funktioniert Deine Seite wie gehabt. Beste Grüße, Matthias 
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Na die im Adminbereich. Wenn ich im Backend auf MEDIATHEK gehe dann wird ja “dein Plugin” links von den Bildern angezeigt und da gibt es doch ein Suchfeld. Oder gibt es noch eins? Bei mir gibt es da ein Suchfeld unterhalb des Ordner UNORGANISIERT… Was passiert eigentlich, wenn man das Plugin deaktiviert bzw. komplett deinstalliert? Bleiben alle Bildereinstellungen beim alten, oder?
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Hi, danke für das Plugin erst einmal. Soweit alles klar und es läuft ABER wenn ich in das Suchfeld etwas eingeben, dann findet er nichts. Wollte das mal testen und habe ein Bildname eingegeben. Nach was wird denn da gesucht bzw. was muss ich machen, damit das funktioniert oder ist es ein Bug?
Hallo! Welche Suche meinst Du denn? Beste Grüße, Matthias 
“Na die im Adminbereich. Wenn ich im Backend auf MEDIATHEK gehe dann wird ja “dein Plugin” links von den Bildern angezeigt und da gibt es doch ein Suchfeld. Oder gibt es noch eins? Bei mir gibt es da ein Suchfeld unterhalb des Ordner UNORGANISIERT… Was passiert eigentlich, wenn man das Plugin deaktiviert bzw. komplett deinstalliert? Bleiben alle Bildereinstellungen beim alten, oder?”
Diese Suche ist für Ordner. Du musst Die Standard-WordPress-Suche für die Bilder / Dateien verwenden. Diese Suchfunktionalität wird nicht von der Real Media Library bereitgestellt. Beste Grüße, Matthias 
hallo,
in der Konsole werden mir drei Fehler angezeigt, die mit dem Plugin real-media-library zu tun haben (s.u). Wenn ich das Plugin deaktiviere sind die Fehlermeldungen weg. Was ist zu tun?
Gruß, Birgit
onmozfullscreenchange sollte nicht mehr verwendet werden. es7-shim.min.js:6:13475
onmozfullscreenerror sollte nicht mehr verwendet werden. es7-shim.min.js:6:13475
Source-Map-Fehler: TypeError: Invalid URL: webpack://[name]/webpack/bootstrap Ressourcen-Adresse: https://meinedomain. de/wp-content/plugins/real-media-library/public/dist/rml.js?ver=d5c0a054499cb2fa533fcd79252328a1 Source-Map-Adresse: rml.js.map[Weitere Informationen]
Hallo! Welche Version des Plugins verwendest Du? Beste Grüße, Matthias 
Hi
I’ve some folders now, but when I create a new one, it isn’t always showed in the list. Is this a bug or…? Using the latest version of WP and Chrome.
Thanks
Hi there! What do you mean with “showed in the list”? If you reload the page is it then visible? What version of the plugin are you using? Best regards, Matthew 
Well, the page where you select your folders. The folder I made isn’t always there, reloading the page doens’t help. Using the last version.
Can you please check this: https://matthias-web.com/2018/05/31/release-4-0-complete-code-rewrite/#Troubleshooting Best regards, Matthew 
Hallo Markus. Hat das PlugIn mall so einiger Hänger? Leider bildet es keine neue hochgeladenen Bilder mehr ab und das Verschieben ist eine Glückssache. Auch eine Neuinstallation hat nicht funktioniert. Was kann ich tun, da ich die Sortierung eigentlich super finde. Danke und gruß, Marc (me@marctaner.com)
Hallo! Welche Version des Plugins verwendest Du? Welche Version des Plugins verwendest Du? Kannst Du das Problem kurz näher erläutern? Beste Grüße, Matthias 
Hi Matthias, ich habe Version 4.2.0. Derzeit deaktiviert, da ich sonst nix mehr machen kann. Die Bilderanzahl bleibt stehen, egal ob ein Bild in der Karegorie drin ist oder nicht. Zudem kann kein Bild hochgeladen werden ( <bildname> HTTP-Fehler) Ein weiteres Phänomen ist die Tatsache, das die Bilder zwar da zu sein scheinen, jedoch es keine Vorschau gibt. Hmm… hast du eine Idee?
Vielen Dank und Gruß,
Marc
Hi nochmal! Entschuldige meine verspätete Antwort. Kannst Du mir bitte einen Demo Login auf support@matthias-web.com zukommen lassen damit ich mir das ansehen kann? Beste Grüße, Matthias 
done:)